# Page 6 | Procare Solutions Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Procare Solutions the right School Management solution for you? Explore 2801 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/23486/Procare-Child-Care-Management/reviews

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Procare Solutions

4.6 (2801)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 30th, 2026

# Page 6 - Reviews of Procare Solutions

## Showing most helpful reviews

Showing 126-150 of 2801 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SS

Shauna S.  
Owner and Director  
Child Day Care Services  
Used the software for: 2+ years

### "Loving Procare"

July 28, 2025

5.0

We have been using Procare for 13 years and we love it. We are not excited about the monthly fee or the fees associated with Tuition Express but the functionality is nice.

Pros

It is user friendly and easy to capture data. We use the desktop version so have not had a chance to explore the parent connections piece.

Cons

The costs associated with Tuition Express and now the new cloud version comes with a monthly fee instead of cost per user.

Review Source

JR

Janet R.  
Owner  
Child Day Care Services  
Used the software for: 2+ years

### "PROCARE - Childcare Software - Excellent!!!"

February 9, 2025

5.0

We have been using Procare for over 15 years. Procare has evolved over the years, keeping up with industry needs while maintaining its reliability and ease of use. Whether it's attendance tracking, billing, or parent communication, everything is streamlined and efficient. and it has consistently been an excellent tool for managing our childcare services. We highly recommend Procare to any childcare provider looking for a dependable, user-friendly solution!

Pros

Excellent tools for managing our childcare services Software is incredibly easy to use Making daily operations seamless for our staff Highly parent-friendly

Cons

The three (3) time difference with our daily operation openings.

Review Source

SK

Sonia K.  
Owner  
Child Day Care Services  
Used the software for: 2+ years

### "Procare meets all your childcare center's needs! "

February 10, 2025

5.0

We've used Procare for over 13 years and tried other programs on a trial basis as they came out, but none have been as comprehensive as Procare. It truly serves all your childcare center's needs. And they make changes and updates pretty frequently, especially based on customer requests.

Pros

The customer service is fantastic and the reports available on Desktop are the most comprehensive I've seen on any childcare software program.

Cons

There are still some issues with Procare Connect (employee timecard syncing and scheduling messages to go out, for example) that other platforms do better. I'm hoping that Procare will update these soon.

Alternatives considered

[LineLeader by ChildcareCRM](https://www.capterra.com/p/129630/Child-Care-CRM/)[Kangarootime](https://www.capterra.com/p/166487/Kangarootime/)[Lillio](https://www.capterra.com/p/134048/HiMama-Preschool-Child-Care-App/)[Tadpoles](https://www.capterra.com/p/118895/Childcare/)[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

Most met some of our needs, but we would still have to supplement with another product.

Review Source

JK

Joy K.  
Director  
Child Day Care Services  
Used the software for: 2+ years

### "Director of Faith Lutheran Preschool"

October 20, 2025

5.0

Using Procare has been a great addition to our school and we recommend it to anyone when asked about what the school uses

Pros

We are a small preschool and we love using Procare to keep in touch with our parents. Its easy to use and to keep track of daily student activities. Whenever we need to speak to someone to help with a bug/issue the customer support is quick and very helpful

Cons

We have not had many cons when using procare. I think one issue is when its running slow on the phones so we cannot update the parents.

Review Source

HL

Haiyun L.  
Senior associate  
Design  
Used the software for: Less than 6 months

### "Helpful for Daily Updates, But Messaging Needs Serious Improvement"

July 8, 2025

2.0

Overall, Procare is a useful tool for staying in touch with your child’s daycare and getting a clear picture of their day. However, the app’s technical issues, especially with messaging and lag, can make the user experience frustrating. With a few key improvements, this could be a much more reliable and parent-friendly platform.

Pros

I really appreciate getting daily updates from my child’s daycare, including check-in/out times, meals, and photos. It helps me feel more connected to my child’s day, especially while I’m at work. The interface is clean and user-friendly

Cons

The app can be frustrating at times. There’s a noticeable lag. I often get a notification that a photo or message has been posted, but it doesn’t show up in the app until several minutes later. The messaging function is especially poor: you can’t copy or paste, and if you need to go back and edit what you’re typing, the text box becomes jumpy and hard to navigate. It makes writing even short messages unnecessarily difficult.

Switched from

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

school changed, the new school uses procare

Review Source

Response from Procare Software

July 25, 2025

Thank you for your review. Sorry to hear about the lag issues you are experiencing. Sometimes that can be your connection, so maybe logging off of the app and logging back in or checking your network and internet settings. We appreciate you.

KH

Kayla H.  
Teacher  
Child Day Care Services  
Used the software for: 1-2 years

### "Ease of Use"

April 30, 2026

5.0

Procare is easy to learn. I don't think there is anything i would really change about it, except maybe to make a way that the apps make sense for my needs.

Pros

It makes student management much easier than pen and paper. I lile that it has several options and we can add choices if we need to.

Cons

Sometimes I want to take more than one picture and it only lets me do one or if i want to do more than one then it does one. An option to choose would be nice.

Review Source

AS

Amy S.  
After Care Employee  
Education Management  
Used the software for: 6-12 months

### "ProCare Works!"

April 17, 2026

5.0

Overall, I’m satisfied with ProCare. I like being able to clock in and out from an app on my phone. The convenience is great!

Pros

I’m able to address all parents with updates on half days and reminders. I can send individual parents messages, too. I get alerts for responses.

Cons

I don’t know where to find a history of my clock-in/out times. Switching from school to school requires a few extra steps.

Review Source

CS

Cheryl S.  
Teacher, team leader  
Child Day Care Services  
Used the software for: 1-2 years

### "Procare with Cheryl!"

April 22, 2026

4.0

Positive. Staff can access on our phones and upload photos . Direct connection with parents is simple

Pros

Simplicity for staff and parents. Ability to do all things in one app is great. Easy communication with parents!

Cons

Seems to update at busy times, we open at 6am and when it updates it’s around 630, our busiest times.

Review Source

AL

Amanda L.  
Owner and operator  
Facilities Services  
Used the software for: 6-12 months

### "Needs a lot of work"

May 23, 2025

1.0

It’s a waste of time. What’s the point when you have to receive multiple emails monthly. I myself get 50-100 emails daily and some do get lost in the shuffle. If I could have this huge amount of info in one place I know I would be a lot less stressed and embarrassed when I/my child misses an event. I’m always emailing and searching for emails weekly. I hate it.

Pros

There is really only two options. Messages and timestamp. I can communicate with the school via the messages part of the app and I can clock my child in for class remotely when I get close enough to school.

Cons

That there’s only two functions and all others do not work. We have to use email to record weekly news letters, event flyers, updates and large files such as baby pictures. The app can’t do that. I also have to go into the school to make a tuition payment.

Review Source

AR

Amy R.  
Lead Preschool Teacher  
Child Day Care Services  
Used the software for: 1-2 years

### "Happy Procare"

August 25, 2025

5.0

My experience with Procare has been very good. I would recommend Procare to anyone wanting similar programs for their childcare center.

Pros

I like the communication option that is available, this has been a great resource for our center. Reminders to parents, class information. And that parents can send us messages too.

Cons

At this time I do not have any cons with Procare. I have been very happy with the services that Procare provides for our center.

Alternatives considered

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

Recommendation from another childcare center that was very happy with Procare.

Review Source

JM

Jen M.  
Assistant teacher  
Child Day Care Services  
Used the software for: 1-2 years

### "Procare does provide an interactive history"

April 17, 2026

4.0

daily use in work environment provides ample time for updates, easy review of what has been updated .

Pros

Ease of use, radio buttons are helpful, easy to organize, easy to use interface, bright and clear colors

Cons

no comments for what I like least, other than connectivity issues which are not always the fault of procare

Review Source

JD

Jennifer D.  
Director  
Child Day Care Services  
Used the software for: 1-2 years

### "Great customer support"

April 22, 2025

4.0

customer service has been very responsive and helpful with any support needed, they have taken note of things we wish were available to look into adding those features in the future, user friendly for families and staff

Pros

Ease of use, daily monitoring, communication with families is easy, tracking of attendance for CACFP reporting, embedded curriculum but still learning this

Cons

some limitations, wish there were some more features like requiring admin approval for overtime on employee punches, still figuring out some of the options

Alternatives considered

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

cost, longevity of the product, reputation, ease of use, ease of transition from Sandbox software

Switched from

[Sandbox Platform](https://www.capterra.com/p/213396/Sandbox-Platform/)

Sandbox was acquired by Procare but we were looking prior to that because of some of their limitations

Review Source

LC

Laura C.  
Office Manager  
Child Day Care Services  
Used the software for: Less than 6 months

### "Not for us"

April 3, 2025

3.0

It was a program that did not meet our needs, but some of the functions are nice, such as tax receipts.

Pros

Importing information from a previous program was handled by them, which was a smooth transition.

Cons

The program has been around for a long time, but it felt that way. Functionally, the most disappointing thing was the lack of customization of children's schedules. Visually, it was also unappealing.

Alternatives considered

[SmartRec](https://www.capterra.com/p/198905/SmartRec/)

Reason for choosing Procare Solutions

We initially chose it because of the integration with Sandbox. The lack of customization in children's schedules and the difficult interface is why we left.

Switched from

[Sandbox Platform](https://www.capterra.com/p/213396/Sandbox-Platform/)

Sandbox was purchased by procare, so all customers were switched over.

Review Source

BT

Brooke T.  
Director  
Education Management  
Used the software for: 1-2 years

### "Great for Childcare Centers "

May 27, 2025

4.0

Overall, Procare is great. I do wish it would add a part for children and staff files to be accessed online.

Pros

Great customer service, overall user friendly, one stop shop for everything, app is great, billing is very easy

Cons

Takes time to sync to the app, credit card fees are taken from all card transactions, changing a lot with tuition express, so many options and hard to remember how to do everything- need a comprehensive training on all features

Alternatives considered

[Playground](https://www.capterra.com/p/220200/Playground/)

Reason for choosing Procare Solutions

It was more cost effective at the time of purchase

Switched from

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Procare was more user friendly at the time

Review Source

DP

Danell P.  
Preschool Teacher part time  
Religious Institutions  
Used the software for: 6-12 months

### "Still learning"

April 11, 2026

5.0

So far using Procare has helped improve taking attendance and ease with parent pickup. Logging out in and out of students has helped with taking accurate attendance.

Pros

Connecting with staff and families. Easy to use. Clocking in and out has helped with managing hours.

Cons

With this being the first year our school has used Procare, i would have to say I am still learning how to use all components. At this time I really can’t say what I like least.

Review Source

RP

Rhonda P.  
Owner  
Child Day Care Services  
Used the software for: 1-2 years

### "It is a great program"

April 29, 2025

4.0

Everyone that I have talked with is very helpful. Their customer service is great! they will work with you to find you a solution.

Pros

I like the time keeping / sign in and sign out is easy for the parents and provider to do. I like the billing section even though I enter my own each week, it is easy, and parents love it.

Cons

The cost can get kind of pricey if you do not use the auto pay. The parents do not want to pay the credit card fee.

Alternatives considered

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

The program seemed easy to use and the customer service

Review Source

SC

Sandy C.  
Owner, Director  
Child Day Care Services  
Used the software for: Less than 6 months

### " Very Satisfied ProCare is Worth Using/Swapping "

August 25, 2025

5.0

I couldn’t be happier; transferring from our previous app to ProCare was incredibly easy. The representatives are great.

Pros

Customer support is outstanding, easy to use, and has helpful videos for a refresher after the meetings are done. Great pricing. It’s easy to update students’ information and share daily updates with parents, including photos, videos, meal times, diapering/potty schedules, and nap times.

Cons

I haven’t found anything that would result in me having a con, and i have nothing bad to say about Procare.

Switched from

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

I loved adding clipart to the news letters

Review Source

SW

Sandi W.  
Executive Director  
Child Day Care Services  
Used the software for: 1-2 years

### "Procare Review"

August 25, 2025

3.0

Used to pull current time data/reports and student/ employee attendance tracking. Also used to pull financial reports and communicate with employees.

Pros

Parent Engagement app is a great tool to communicate with parents about their child's day. Employee data is also a great tool for administration.

Cons

It does not store historical data - someone coming into my position cannot pull data from past years.

Review Source

LC

Lisa C.  
Support Specialist  
Child Day Care Services  
Used the software for: 2+ years

### "Procare Solutions Review"

March 17, 2025

4.0

Procare offers a lot of options that work well for communication, tuition payments, and keeping track of the children's attendance. It is great for users of all ages, and all abilities.

Pros

Procare is very user-friendly, and in the event that there are any issues their customer service is phenomenal.

Cons

Procare undergoes frequent updates but lacks transparency regarding issues that impact multiple areas or users.

Switched from

[Lillio](https://www.capterra.com/p/134048/HiMama-Preschool-Child-Care-App/)

Procare was more user-friendly, and incorporated the tuition express as well as family communication into one simple platform.

Review Source

QG

Quanee G.  
Lead vpk teacher  
Education Management  
Used the software for: 6-12 months

### "Please get Procare"

April 29, 2026

5.0

Great it is a good app to get an continues to remind you of messages. When you text parents you can also text the staff as well.

Pros

It keeps track of kids a count for you. They have a lot of options for you to choose for you and I’m so upload pictures and videos for the kids

Cons

Sometimes it be freezing up there’s nothing more or nothing else with it. Only the time they do it just freeze up that’s it.

Review Source

mP

megan P.  
Assistant teacher  
Staffing and Recruiting  
Used the software for: 6-12 months

### "It helps the kids too"

April 29, 2026

5.0

I really like it, cause it shows the parents and other teachers what they did for the day. It is really good.

Pros

It helps with parents keep track of things. It shows what everyone is doing and when they been changed.

Cons

It is slow sometimes, and sometimes people don't put stuff in procare. It depends on the adults who are in the room.

Review Source

JM

Jill M.  
Preschool Teacher  
Child Day Care Services  
Used the software for: 2+ years

### "Reliable, All-in-One Solution for Childcare Centers"

July 7, 2025

5.0

Procare has been a game-changer for our early childhood program. It helps keep everything organized—from attendance to parent communication. It’s reliable and continues to improve with regular updates. Our families appreciate the transparency and ease of access as well.

Pros

Procare makes daily communication with families seamless and efficient. I love how easy it is to share photos, updates, and reminders. The check-in/check-out feature also saves time and improves safety. It’s user-friendly for both staff and parents!

Cons

There’s a bit of a learning curve at first, especially when it comes to sending out newsletters, but once you get used to it, it’s very manageable.

Review Source

MC

Michele C.  
Operations Manager  
Child Day Care Services  
Used the software for: 2+ years

### "Non- Profit Childcare Review"

April 21, 2025

4.0

We are happy with Procare and what it does for our organization. The family portal has been great, allows for online payment.

Pros

The cost is very good compared to the other platforms that are available to childcare centers. Most of the features are good.

Cons

We like the reports and the features, however, we could use options that give additional information about the children on a roster report such as child's school and grade.

Alternatives considered

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

The features and price were our number one reason.

Switched from

[EZChildTrack](https://www.capterra.com/p/121271/EZChildTrack/)

We used EZ Care, which was sold to Procare and was no longer available.

Review Source

EE

Erica E.  
Director of Operations  
Child Day Care Services  
Used the software for: 2+ years

### "Great Product - Needs Some Upgrades"

February 8, 2025

4.0

Overall I am pleased. I do believe its time for Procare to expand parent payment solutions with credit card chip readers and Tap to Pay. Especially Tap to Pay. We have had a LOT of requests for that. Parents dont bring a purse or wallet in the center to drop or pickup their kids, but they ALWAYS have their phone!

Pros

I like that its multifaceted; attendance tracking, Food Program needs and billing/tuition.

Cons

Still has tuition express glitches when it comes to credit/debit payments. Still having to "force" a lot of deposit closures or manually enter payments that clear but dont show on the ledger. Parents think we are being "shady" when they make a payment that clears their bank, hits our bank, but doesn't reflect on their ledger. We have lost customers due to this.

Review Source

MM

Machaela M.  
Lead Teacher  
Child Day Care Services  
Used the software for: 1-2 years

### "Amazing tool for daycares "

February 22, 2025

4.0

I have loved Procare! It is amazing as a teacher because it allows me to stay connected with parents while they trust their child to be in my care!

Pros

I’ve used Procare at two different daycares and have loved it! I have also used a different app (Tadpoles), so I have something to compare against and I’d choose Procare 100%. I love how easy it is to message parents through the app and stay connected. It is nice that you can put in an activity for multiple kids at once.

Cons

I’ve used this app for a while and I still don’t quite understand how to put my lesson plans in? Or how the evulations work on there but it will be a process of me trying to figure it out!

Switched from

[Tadpoles](https://www.capterra.com/p/118895/Childcare/)

When I switched jobs they used Procare instead

Review Source