# Page 61 | Procare Solutions Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 61 - Is Procare Solutions the right School Management solution for you? Explore 2749 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/23486/Procare-Child-Care-Management/reviews

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Procare Solutions

4.6 (2749)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 19th, 2026

# Page 61 - Reviews of Procare Solutions

## Showing most helpful reviews

Showing 1501-1525 of 2749 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LTR

La Tonya R.  
Owner / Teacher  
  
Used the software for: 1-2 years

### "Kinderlime has been a blessing for family child care program. I love it and so does my parents."

May 25, 2017

4.0

Easy to use software that helps me manage my business fast and efficiently. Kinderlime makes my small business look better than other home daycares in my area.

Pros

I love the capability to upload my newsletter and helpful resources to one system then press send. Everything goes to all my families. I am able to post pictures and families can share them immediately to their facebook page. I am able to do my tuition and accept payment with Kinderlime. These program has just about everything I need to communicate with my families and manage my small business. The best thing is the price!

Cons

The only con is that for billing it uses Stripe however I use Paypal. Paypal doesn't charge me a fee to invoice my parents but Stripe does. So instead of using Kinderlime Stripe process, I use Kinderlime to track payments and send invoices then I have parents make payments through Paypal.

Review Source

PL

Peggy L.  
Co-owner, co-director  
Education Management  
Used the software for: 2+ years

### "Great program for child care centers"

May 24, 2019

4.0

Have really enjoyed it - it has made my job easier. It is easy to learn and if I have a question, technical support has always been amazing.

Pros

I like that I can \* complete payroll, \* schedule teachers and children and quickly make sure that we are within ration, \* pay our vendors, \* add new children and teachers quickly and easily, \* collect and record payment from families and agencies \* easy to learn, love the Procare Help

Cons

Sometimes it is hard to get reports to work with each other - especially hard for our accountant.

Review Source

Patience S.  
Finance Director  
Religious Institutions  
Used the software for: 6-12 months

### "Procare is an easy to use accounting software for Child Care/Preschool Centers."

February 2, 2018

4.0

This software provides our facility with accounting capabilities and child/staff scheduling.

Pros

This software is user friendly. Procare has wonderful on-line tools to help you with any questions you may have, and their customer support goes above and beyond. I would highly recommend this program for Child Care/Preschool Centers.

Cons

The initial sign on time takes a few minutes. This may be our own system capabilities or the software size.

Review Source

VR

Verified Reviewer  
Owner/Director  
Education Management  
Used the software for: 2+ years

### "Private makes my job easier"

May 10, 2019

5.0

Parents love the emailed billing statements and paying at the check-in without needing a person there to assist them. This has freed me up to take care of other tasks without interruption.

Pros

I love the bulk billing function that in a few clicks I can bill all of my accounts at the same time. I also use the fingerprint check-in which my families love and makes them feel secure in leaving their child with us.

Cons

I know I am not using this software to its full capability and find it hard to dedicate the time to read the support articles.

Review Source

CN

Chantal N.  
Leasing  
Accounting  
Used the software for: Less than 6 months

### "My thoughts on procare"

October 11, 2023

4.0

Overall I think this is a great app and company and makes me feel safe and confident that my son is alright in school.

Pros

My favorite thing about procare is that I have tabs on my child in school all day if needed. I get notifications on how hes doing , he routine, when he is signed in and out.

Cons

So far I have not seen any issues with this company / app so I have no real cons about it.

Review Source

KB

Kaley B.  
Bookkeeper  
Human Resources  
Used the software for: 2+ years

### "User and administration"

January 29, 2019

5.0

As we approach the end of the week and want to know how many hours a staff member has it’s two or three simple clicks and you have everyone’s hours for that week!

Pros

I love that this program can take attendance, allow parents to check their children in/out without having to keep countless paper copies. It also allows you to keep track of staff hours. Staff members can clock in and out as well as track their total hours for the week.

Cons

The code that each person revceives to register in the program is only good for so many days.

Review Source

RB

Richard B.  
Executive Director  
Education Management  
Used the software for: 1-2 years

### "Review after using software for almost 2 years"

November 9, 2018

5.0

Overall, very pleased with the software...

Pros

the biggest time saver for us is in invoicing and billing...saves time, easy to use, quick to process. Record keeping for family profiles is also very good and easy to use.

Cons

For the staff time clock, the inability to add shifts for staff to compare to their actual time worked, then auto calculating their hours worked is something that could be added to save time...we still have to manually check their hours worked against their assigned shifts.

Review Source

Response from Procare Software

November 19, 2018

Hi Richard, Thanks for the great review! We are happy to hear that Sandbox is saving you time and that you find it easy to use. Staff scheduling is something we are looking to add in the future, so stay tuned!

JH

Joe H.  
Owner/ Co-Director  
Primary/Secondary Education  
Used the software for: 2+ years

### "Great Software for Childcare / Preschool"

July 3, 2019

5.0

The main use for me was to use for tuition and before and after care billing. Also for immunization tracking and reporting it was great. Many reports needed for Health Services in AZ were great.

Pros

All the modules that you can get to use it for all aspects of the childcare industry. It was easy to use and make adjustments to fit your specific business. Did not have to use support often but when needed they were excellent and efficient.

Cons

At this time I cannot pick any part of the software that I used that I had any dislikes for.

Review Source

AB

Ashley B.  
Director  
Education Management  
Used the software for: 2+ years

### "Procare is amazing!"

December 9, 2020

4.0

Procare was everything i needed. We store all families information , billing, staff information and time clock as well as logging and tracking immunizations. It one program for all your needs!

Pros

Easy to use and update. I love the secure and easy payments too.

Cons

There is nothing I didn’t like. Once in a while we would be offline and that’s frustrating but their customer service is great!

Reason for choosing Procare Solutions

Most things available for a good price

Review Source

Response from Procare Software

December 11, 2020

Hi Ashley - Thank you for the review! We are so glad to hear that you are enjoying Procare. We appreciate you as a Procare customer!

AI

Alyce I.  
Technology Specialist  
Primary/Secondary Education  
Used the software for: 2+ years

### "Great Product with Great Customer Support!"

November 19, 2019

5.0

Great product with great Customer Service. They are responsive and knowledgable. They always resolve the issues I have experienced quickly.

Pros

For parents, it is very simple to understand and use. They pick up using it quickly and get notifications when their child is picked up by other caretakers or carpool. This make parents feel safe knowing where their child is.

Cons

Occasionally, we have seen some slowness in the app. After contacting Kinderlime support, bandwidth/functionality issues are addressed pretty quickly.

Review Source

JD

Julia D.  
Treasurer  
Accounting  
Used the software for: 6-12 months

### " Prior to Dec-16 we were completely paper-based. With 150 students it was not manageable."

May 25, 2017

5.0

We went from completely paper-based to electronic in less than a week with a student body of 160. In prior years, the manual calculations and billing were not tracked electronically which lead to difficulty with so much, including providing annual childcare fees and payments for HSA reimbursements. Having this information at the parents' fingertips has saved so much time for our school. As a non-profit, our "employees" are not paid. Typically these wonderful volunteers are busy moms that provide this service.

Pros

Although we have a difficult fee structure, it is still far more accountable to download the data, add our fee structure and then import the charges. I love the online access for statements and invoices. This puts the power in the parent's hands to access the data they need when they need it.

Cons

1.) I really don't like the inability to upload non-electronic payments. 2.) The reporting needs a bit of fine-tuning to be able to pull data based on various ID types (family, student, KL). 3.) We'd like to be able to apply discounts for multi-child families with the billing feature.

Review Source

NA

Nisha A.  
owner  
Education Management  
Used the software for: 2+ years

### "Owner"

September 22, 2020

5.0

It has been three years. helped us to consolidate our work.

Pros

Ease of use, value for money, and also helpful for staff. was very easy to get to understand the software and easy for our customers to use too.

Cons

some times there is an update or just some outages which throws of the signing in and some one needs to go back and input all information's.

Reason for choosing Procare Solutions

The demonstration was good and some one helped us in introducing the product. working with support staff was easy. easy maneuvering.

Review Source

MG

Melissa G.  
Center Director  
Education Management  
Used the software for: 2+ years

### "Procare"

July 15, 2019

4.0

Overall, great.

Pros

I like that we are able to do billing, print statements and track child files/requirements.

Cons

I was never trained how to use it, so I have been left to fend for myself. I feel there is so much in there that I haven't even figured out how to tap into.

Review Source

Response from Procare Software

July 17, 2019

Melissa - We're glad to hear you like doing billing, statements, and tracking child information. We also offer many resources for new directors to be successful with Procare (link below). We'd love to help out in any way we can. See: http://procaresupport.com/new-director-resource-list/

BF

Brenda F.  
Owner  
Education Management  
Used the software for: 2+ years

### "Good but you will need programing degree for some things"

August 1, 2019

3.0

I am grateful for the product. I wish it was more user friendly.

Pros

Once we figured out certain functions we were able to use it to the best of our knowledge. It is very handy for receiving payments. We love it's ability to stay in compliance with integrity.

Cons

It is not easy to figure out what all it offers and can take hours to remember how to run a report that you found. Long wait times when calling in for support is frustrating.

Reason for choosing Procare Solutions

It had the most advertising that I saw when researching.

Review Source

CM

Connie M.  
Director  
Education Management  
Used the software for: 2+ years

### "Easy to use"

August 6, 2019

5.0

Pros

What I like most is that this software is very easy to use and I am always finding new ways to pull up a report. Reports are very detailed and can be specific to your needs.

Cons

I have no ran into any problems as of yet.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Acquisition was done and new company has always used Procare.

Review Source

SA

Shaun A.  
VP  
Education Management  
Used the software for: 2+ years

### "Useful Childcare Software"

July 8, 2019

5.0

Pros

Provides a very needed software for virtually all functions of the childcare. It gives the center the look & feel of a professionally run outfit. The fact that you can access it from a laptop on vacation, and quickly take care of a few issues, is a huge plus. There are many additional elements that could be added. For example, a biometrics unit, security door release, etc...

Cons

The biggest hindrance we have felt is its inability to work properly with the Mac operation system.

Review Source

VM

Vea M.  
HR Specialist  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Preschool"

July 30, 2022

5.0

Pros

I love this software I can monitor my children.

Cons

No video access this should be added asap.

Review Source

Response from Procare Software

September 8, 2022

Thank you Vea for sharing your feedback on the Procare mobile app. We appreciate your review. I will alert the product team on your request. Thank you.

DG

Denise G.  
Asst. to Head of School  
Education Management  
Used the software for: 2+ years

### "Everything at Your Finger Tips"

February 26, 2019

5.0

We use Procare for our preschool since 2006. We have only added modules. The additions have only improved our way of doing business.

Pros

Procare is easy to use. From start to sailing alone, there is always support. The tutorials and the community are great resources. Their newsletter is keeps you informed and updated. . . and it's roughly once a month, not three or four a day!

Cons

For the most part, the structure of the various reports are good. There have been times when I wished I could restructure a report.

Review Source

KN

Kris N.  
President  
Education Management  
Used the software for: 1-2 years

### "Have it all"

July 19, 2019

5.0

Pros

I like that it has all the options. Some are extra, but at least they are there if you need them. Although it's a large software, it is still customizable to look and feel and perform like it's your own software designed just for you.

Cons

We didn't care for the classroom reporting, so we opted not to use it and we stayed with Tadpoles. Also stayed because Tadpoles is now part of Teaching Strategies Gold. This helps with our accreditation process.

Review Source

VR

Verified Reviewer  
Director  
Education Management  
Used the software for: 1-2 years

### "ProCare"

February 20, 2019

4.0

Very nice people and once you reach them they take their time helping you.

Pros

We get the money faster than waiting for families to bring in checks.

Cons

Wait time for Customer Service can be very long. Would like for customers to receive email notice that account withdraw will take place on certain dates.

Review Source

Response from Procare Software

February 22, 2019

It's great to hear you get your money more quickly using Procare's Tuition Express and that the support team has been so helpful. Hold times do vary depending on the time of day. It's often easier to get through after 2:00 p.m. Pacific Time--and you also have the option to submit a ticket online when that is more convenient. See: http://procaresupport.com/contact-procare-support/technical-support/

ES

Edie S.  
Director  
Primary/Secondary Education  
Used the software for: 2+ years

### "Sandbox Software Review"

November 24, 2020

5.0

The benefits are that everything is in one place and easily accessed.

Pros

Sandbox Software is easy to use and the customer service is outstanding. Records and data are compiled in an easy format to learn and use.

Cons

Integration and transitioning to using this software was somewhat time consuming, but well worth the time. Some of the billing options are not as convenient as they could be.

Reason for choosing Procare Solutions

More specifically related to our needs.

Review Source

Response from Procare Software

November 25, 2020

Hi Edie, We really appreciate you taking the time to leave this awesome review!

LW

Lori W.  
Director  
Religious Institutions  
Used the software for: 2+ years

### "Procare is great database for schools"

July 3, 2019

4.0

It has totally organized our records, data bases, and tuition programs. We would be lost without it!

Pros

Organizational database for our student body, ease of use, cloud capacity to access from multiple locations, reports, and email functions.

Cons

With the diverse family situations it would be nice to have more options for different last names, addresses and family relationships without setting up separate payer accounts

Reason for choosing Procare Solutions

Highly recommended online reviews, ease if use, applicable to our needs

Review Source

SF

Sophia F.  
Administrative Assistant  
Education Management  
Used the software for: 6-12 months

### "It gets the job done..."

August 14, 2023

4.0

Pros

It has assisted our organization in keeping our childcare management organized and up to date with other available technology.

Cons

The classroom communication could use an improvement, compared to other apps like ClassDojo.

Alternatives considered

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Review Source

DB

Danielle B.  
Assistant Director  
Primary/Secondary Education  
Used the software for: 2+ years

### "Assistant director "

August 14, 2023

3.0

Pros

I think procare is somewhat easy to use.

Cons

It somewhat pricey and we have to charge families extra

Review Source

CR

Cheryl R.  
Director  
Education Management  
Used the software for: 2+ years

### "Using ProCare Software"

October 9, 2019

5.0

I use ProCare for payroll, checking in and out for staff and children and printing out reports for month end, quarterly and yearly. The time saved is exceptional.

Pros

ProCare is easy to use. There are lots of options especially when printing out reports. I also do payroll, printing out checks which is one of the easiest programs I have used. I also like that the year end tax reports are quickly done and accurate.

Cons

I do not use the tuition express as it is more expensive than our current credit card service.

Review Source