# Page 64 | Procare Solutions Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 64 - Is Procare Solutions the right School Management solution for you? Explore 2772 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/23486/Procare-Child-Care-Management/reviews

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Procare Solutions

4.6 (2772)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 13th, 2026

# Page 64 - Reviews of Procare Solutions

## Showing most helpful reviews

Showing 1576-1600 of 2772 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MZ

MaryJo Z.  
Administration - SACC program  
Education Management  
Used the software for: 2+ years

### "Key Kids Review"

July 25, 2019

5.0

Pros

ProCare has made a huge difference in helping us provide quality care and convenience for our families enrolled in the Key Kids program. It has provided efficiency with billing, attendance tracking, reports, and overall program operations. I love the meal tracking, formula billing, and attendance tracker features. It would be hard to run this large program (250 + families) without ProCare!!

Cons

There is nothing I do not like about Procare.

Review Source

RB

Rhonda B.  
Director  
Education Management  
Used the software for: 2+ years

### "The best application out there"

January 6, 2020

5.0

I have that it's on a cloud. I love that it's a one stop shop for all of our needs.

Pros

Functional and Easy to Use. GREAT customer support.

Cons

Parents are easily confused by the statement. The App or mobile check-in is a work in progress.

Alternatives considered

[Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/)[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

Others highly recommended it!

Review Source

KB

Kathy B.  
Office Manager  
Education Management  
Used the software for: 2+ years

### "Awesome Customer Service!"

May 21, 2019

5.0

Procare is easy to learn and use and it covers everything you need or want to run a daycare.

Pros

The customer service at Procare is absolutely the best! Every time I have needed to contact them they are friendly, knowledgeable and easy to contact. The software is easy to learn and it covers everything a daycare needs to run the business.

Cons

If I have to claim a negative, I would prefer it to be less expensive, but I still think it's a good value for the money.

Review Source

AC

Adriana C.  
Secretary  
Education Management  
Used the software for: 2+ years

### "childcare"

March 8, 2019

3.0

Pros

The automated formula billing.

Cons

There are a lot of limitations to the system. It would be very helpful if additional features were added and more convoluted aspects take out.

Review Source

Response from Procare Software

March 14, 2019

Adriana - Thank you for your candid feedback. We're glad to hear you like the formula billing where fees can be calculated based on actual clock in/out times. We'd love to hear your input on the additional features you feel would be most valuable. You can send us your ideas at: https://procaresupport.com/contact-procare-support/make-suggestion/

RS

Robyn S.  
Office Manager  
Education Management  
Used the software for: 2+ years

### "Procare is easy to use! "

July 25, 2019

4.0

I like Procare. I feel we are able to get the information needed easily. Data entry is also pretty easy and straight forward.

Pros

It is a pretty easy to navigate program. I'm still learning to use options I didn't realize where available. Their customer support is very good. They also have other equipment that is compatible, like keypads for gates and the Tuition Express module for payments.

Cons

That there isn't a way to change the format (font size etc) on the reports.

Review Source

RS

Ram S.  
IT Sales Executive  
Information Technology and Services  
Used the software for: Less than 6 months

### "Top School Management Solutions "

June 11, 2023

4.0

It helps in all activities, pictures, videos and notes may be seen by parents on their phones or other devices.

Pros

It’s all about schooling and activities, school can easily contact students families every day using Procare. Using name to face tools to move kids across classrooms or in an emergency, this feature is helpful.

Cons

It’s bit costing of implementing this tools which should be reduced pricing. Rest all works fine for me.

Review Source

JF

Jennifer F.  
Director & Owner  
Education Management  
Used the software for: 1-2 years

### "Easy to use childcare software"

May 17, 2019

5.0

Customer service people are kind, knowledgeable and easy to work with but you may have to wait on hold between 15 and 45 minutes to speak to someone.

Pros

Easy to us, it's all inclusive, what any childcare business would need to run a successful, organized, professional program. Payment processing is integrated.

Cons

Cost, the program is expensive and it does have monthly fees. Card processing is expensive.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[1CoreSolution](https://www.capterra.com/p/79010/1CoreSolution/)

Reason for choosing Procare Solutions

All inclusive for childcare

Review Source

JA

Juan A.  
Office Administrator  
Religious Institutions  
Used the software for: 2+ years

### "Good Software"

August 2, 2019

4.0

Strong records of check in and check out on the kiosk. I love how you can access the info on almost any computer.

Pros

\-Strong Reports with times, enrollment etc.

Cons

\-Still lacks customs reports. I still have to wiggle my way certain reports. -I wish you didn't have to download the actual software to use procare. Maybe cloud based would be nice.

Reason for choosing Procare Solutions

sounded good. It sounded like the procare was made JUST for daycares. its what we needed to become better.

Review Source

PA

Patricia A.  
owner  
Education Management  
Used the software for: 2+ years

### "Procare"

July 15, 2019

3.0

Pros

the link with the CRM, the automatic payments

Cons

It is not easy to use, to get the report you want you have to guess between the list they offer

Review Source

Response from Procare Software

July 17, 2019

Patricia - It's great to hear how you appreciate the link with ChildCare CRM and the automatic payment processing. It's true, there are many reports from which to choose in order to meet the widest variety of needs. We're happy to help you find those that best fit your situation. Please let us know if you'd like assistance at: http://procaresupport.com/contact-procare-support/

CB

Christine B.  
Daycare Director  
Education Management  
Used the software for: 2+ years

### "Many years of using ProCare"

July 16, 2019

5.0

This is a must for child care. I couldn’t imagine doing my job without this software. We’ve been using it since 1999. We Absolutely love this software!!!!

Pros

I love how easy it is to navigate through the software to find info that you need or require. The reports are amazing to run. It makes my job so much more easier because of all the features it has.

Cons

Honestly there’s not much to complain about. I love when updates come & it makes input even more easier than before.

Review Source

HS

Heather S.  
Administrative Assistant  
Religious Institutions  
Used the software for: 2+ years

### "Procare Software"

January 14, 2020

5.0

I find the reports help me the most and make it easy to give the teachers their sign in and out sheets, attendance, etc.

Pros

It's simple and is organized for all child care needs. You can store all information related to child care in this software. It makes reporting easy and convenient.

Cons

I don't know of anything that I like least. I think the software does the job and is easy to maintain in a crazy child care environment.

Reason for choosing Procare Solutions

I liked what I got for the money

Review Source

VR

Vivian R.  
Owner/Director  
Education Management  
Used the software for: 1-2 years

### "Wonderful!"

July 25, 2019

5.0

We switched over from another program and it has been the best decision we ever made. The entire function of the school runs so much better while using Procare. And the Cloud service is a huge plus.

Pros

The user-friendly nature of the software has been incredible. It is easy enough to figure out if needed, but every question is at your fingertips within the software help.

Cons

Sometimes you have to "hold" on the line for customer service in the RARE case you do need to call in for help. The only downside to the software.

Review Source

NC

Nicholas C.  
Assistant Director  
  
Used the software for: 2+ years

### "The support team is always willing to assist. "

June 15, 2017

5.0

Pros

Tuition express. Allows us to batch select our families to collect dues. Time management is important to us.

Cons

Batch clock in. During the school months when busses arrive it's convenient to have the ability to check in the children all at once when they get off the bus.

Review Source

Response from Procare Software

June 19, 2017

Nicholas ¿ Thank you for your feedback about batch check-in at bus arrival time. There is already a way to do this in Procare itself (Functions > Attendance Tracker > Batch Check In/Out). There¿s also a web-based app that lets you check in individual children based on the name of the drop-off person (such as the parent or bus driver), and we have another tool in development that will support batch check-in from a tablet. Thanks for being a valued customer!

CM

Caroline M.  
Director  
Education Management  
Used the software for: 2+ years

### "Best childcare software"

February 26, 2020

5.0

Procare helps our preschool with the financial aspects as well as the personal. We have direct contact with our parents with kidreports and it supplies all the reports I need to stay in compliance.

Pros

I like how user friendly it is, the support team is wonderful! I have been using it for preschool and summer camp and it has been a God send!

Cons

I really have no complaints it satisfies all our needs.

Reason for choosing Procare Solutions

All the information of our families and students are at our finger tips.

Review Source

VR

Verified Reviewer  
Office Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "If you already use Quickbooks, don't bother switching"

March 5, 2019

3.0

Pros

The fact that it is all-in-one, Accounts Payable, Payroll, Accounts Receivable, etc. You can bill all customers at one time in a matter of minutes.

Cons

It is NOT user-friendly. I used to use another childcare based software (for Accounts Receivable) along with Quickbooks (for Accounts Payable) and even though it was a pain to use 2 software programs, it was still easier to learn. I really wish Procare could be more like Quickbooks.

Review Source

HQ

Heather Q.  
Exec. Director  
Education Management  
Used the software for: Less than 6 months

### "Procare Tuition Express Review"

July 7, 2016

5.0

I am the director of a childcare/preschool/before & after school care program with approx. 260 children on our campus each day. We started using TE to collect our tuition/fees about 4.5 months ago and it has been a huge asset. We did not offer a choice to our families, their only form of payment has to be through a bank account, credit card or debit card. They must have one of the three on file. We were very worried about this. We were thrilled with the overall response and positive results. Customer service has been fabulous, especially Benji. I felt like we drove them crazy with questions both before and after we started the program. We have no regrets. It saves our directors much time with the auto payments and having the payments directly applied to the family accounts. What used to take each director hours each week, now only takes minutes. It is by far one of the best decisions we have ever made for our program.

Pros

The time that it saves our staff, the time it saves running to the bank and paperwork for multiple deposits. The convenience for the families and our staff. The dependability of receiving payments more consistently. It forces families to make childcare a priority.

Cons

It can be confusing reconciling with our accountant at the end of the month because our reports at month end do not always align exactly with our bank statement. Often tweaking needs to be done and dealing with bank account insufficient fund transactions can be confusing as well.

Review Source

JB

Jeff B.  
Accounts Receivable Coordinator  
Accounting  
Used the software for: 2+ years

### "A great product for schools and families"

July 25, 2023

5.0

The ease of payment application has saved a great deal of time for accounting.

Pros

I think the most impactful thing is the personal access families have to their school data, including online payment ability.

Cons

Not as robust in the accounting reports area as we would like.

Review Source

EM

Encarnacion M.  
Director  
Primary/Secondary Education  
Used the software for: 2+ years

### "Don't get on cloud"

May 7, 2021

4.0

I used Procare for over 19 years. When Procare started to push cloud we got on cloud. That was a big mistake. I read and I was told that I would be provided with a copy of my file so I can provide the information to parents. I sold the center 10/23/2020 and terminated cloud in March 2021. I have been in contact with Procare and they are not able to provide me with the back up information of the center.

Pros

It was easy to use for me but difficult for my employees.

Cons

Most of my front desk people did not know how to use it.

Review Source

FB

Fidencio B.  
Systems Analyst  
Education Management  
Used the software for: 2+ years

### "ProCare Review"

April 13, 2021

4.0

We've had this software since we open our daycare and I wouldn't change it for anything. The ProCare software is powerful and affordable. I love the new features and ideas that are constantly coming and I'm always looking forward to apply new functionality.

Pros

Timecard keeping and also the family accounting and easy use of the accounting module

Cons

I personally dislike the forced password update...I'd like be able to keep the same password. Maybe we can have a password update flag by user.

Review Source

DP

Debbie P.  
Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Making Life Easier"

May 21, 2019

5.0

Pros

We love that Procare knows what we as daycare providers need and they offer it. We use several of their offered options and we have found all of them to be very helpful. Procare has revolutionized our billing and receiving of payments from families. We used to have thousands of dollars a year out of pocket for families who didn't pay - we no longer have that problem!

Cons

I don't really have a negative thing to say about Procare.

Review Source

SM

Suzanne M.  
Owner/Director  
Individual & Family Services  
Used the software for: 1-2 years

### "Best Childcare Management Software on the Market"

July 20, 2019

5.0

We previously used ChildCare Manager, and when they stopped supporting that program we reviewed all the major programs. We were looking for a cloud-based program that included all aspects of childcare management and did not break the bank. Many other program had very high monthly user fees, particularly on automated tuition processing. ProCare checked all the boxes, except compatibility with Mac/Safari, however that was ultimately resolved by installing Parallels on our computers.

Pros

ProCare provides individual modules so you can purchase exactly what you need for your program. I prefer to purchase the software rather than face a lifetime of monthly usage charges as many companies require. ProCare has thought of nearly everything needed, but is also flexible in terms of designing individual reports.

Cons

Because I'm not a computer tech type, customization and/or setting up or changing system items is not always intuitive for me. It sometimes takes a bit of time and effort to figure things out.

Review Source

CL

Charles L.  
Vice President  
Education Management  
Used the software for: 2+ years

### "Pro's and con's"

August 6, 2019

5.0

Overall experience very satisfied, We keep incorporating more of the program as we go. Currently starting Tuition Express Recurring payments

Pros

Fairly easy to set up to start, but particularly like checkin procedure, ease of access to parent & children's information

Cons

This program is so broad, I'm still not using a lot of it. I still don't use expenses & Ledger. It's a little overwhelming to start from scratch and set up when you're first opening up

Reason for choosing Procare Solutions

Prior use

Review Source

JM

Jennifer M.  
Director  
Education Management  
Used the software for: 2+ years

### "I love Procare"

November 8, 2019

5.0

My overall experience with Procare is fantastic. I can imagine doing business without them.

Pros

I love that it is so flexible. I have a preschool that has grown into a full daycare. and we have a kind of an "a la cart" experience for families and this is not cookie-cutter software.

Cons

I wish i could create reports easier and pick and choose what info I want on a particular report. Right now I have to build several reports to get the info that I need.

Review Source

EL

Erin L.  
Assistant Director  
Education Management  
Used the software for: 2+ years

### "Simon Says ECC"

September 28, 2021

4.0

Pros

Once you get the hang of it it is great!

Cons

I have a difficult time with bulk texting. A lot of my families say that their cell phone provider does not block bulk texts and I had at least 50 not go through.

Review Source

Response from Procare Software

October 13, 2021

Hi Erin, thanks for the great review. Please contact our support for this messaging issue and we will help resolve it as soon as possible!

sS

steve S.  
Owner  
  
Used the software for: 2+ years

### "Great software, even better customer service"

June 21, 2018

5.0

Pros

Provides all the functionality needed to run a pre-school from start to finish. Customer service and tech desks are truly outstanding!

Cons

Perhaps more flexibility in running payroll reports on individual employees as I sometimes get request from HHS or other agencies asking for specific employee information in a specific format.

Review Source

Response from Procare Software

June 25, 2018

Steve - Thank you so much for sharing about your experience with Procare, especially the service provided by our Customer Service and Tech Support teams. As to specific reporting for employees, often that information can be accessed by using the built-in Data Viewer to create your own spreadsheet layouts. This article may help: http://procaresupport.com/using-data-viewer/