# MRI Fixed Asset Management Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is MRI Fixed Asset Management the right Inventory Management solution for you? Explore 48 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/234863/Asset4000/reviews --- MRI Fixed Asset Management 4.6 (48) [View alternatives](https://www.capterra.com/p/234863/Asset4000/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of MRI Fixed Asset Management Ease of use 4.4 Customer Service 4.9 ## Showing most helpful reviews Showing 1-25 of 48 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ann J. Finance Manager Used the software for: ### "Easy to use, excellent customer service" November 13, 2014 5.0 Easy to use. If I have had a query it has been answered quickly and effectively. Would recommend . Review Source PV Peggy V. Mgr of Planning & Reporting Electrical/Electronic Manufacturing Used the software for: 2+ years ### "The implementation was the greatest, easiest experience I have ever had in 32 years of a GO LIVE. Support was 2nd to none!! Super pleased - THANKS" August 10, 2017 5.0 This is a great company to work with. They have been nothing but super sensitive and helpful to getting me started. Pros The ease of navigation, reporting, designing new reports, auto populating of data when entering new assets. It has so many fascinating and useful capabilities that will enable me to efficiently provide data in so many different areas of the accounting/finance world from reporting assets and values on the F/S to costing and forecasting, plus the State property reports that need to be filed annually. Review Source RG Rebecca G. Used the software for: ### "Asset 4000" June 5, 2014 3.0 Being able to copy an asset when creating a new identical one would make the system alot better. Review Source Response from MRI Software June 5, 2014 Hello Becky - That is easy to resolve. To 'Model' an asset in RAM's system, open the asset you want to copy, then select 'Add' and there is an option to 'Model.' This will carry over all of the details you need. KB Karen B. Head of Finance Education Management Used the software for: 2+ years ### "Our college has always been well supported by RAM. It meets our needs and is cost effective." May 19, 2017 4.0 Simple to use, cost effective and meets our needs. Pros Good support and help desk back up. Issues are resolved quickly especially when using the on line support function which enables a web link between the user and help desk. RAM will normally offer solutions to meet all your needs. Cons Too much functionality for our needs, as a college we do not need as much functionality as larger companies. There is no scaled down version., therefore a lot of the functionality is not required. Review Source BW Belinda W. Group Accountant - Capital & Treasury Government Administration Used the software for: 2+ years ### "Essential tool" March 6, 2020 5.0 Highly satisfied, with the software itself, and with the support available both over the phone, with remote access, and in person during site visits. Pros The ease of use - it is simple to review existing information as well as input changes Cons It can take a little while for some of the reports to run Review Source SM Surinder M. Capital Accountant Used the software for: ### "Asset 4000" June 6, 2014 4.0 Asset 4000 is highly useful product encompassing many features that enables the user to accurately account for fixed assets. The more recent enhancement element of asset 4000 has made it easier to enhance assets. the system is easy to use for basic functions and the support team are very responsive and queries are answered within the day if not immediately. The downsides to the asset 4000 programme would be the length of time it takes to extract and import reports to Excel as well as while a report is being run to Excel spreadsheet, the user is unable to carry on using excel for any other work without the system crashing. This results in loss of working time. But on the whole, the system is powerful in its application and the timely upgrades help to keep the system updated with any changes in accounting. Review Source Response from MRI Software June 10, 2014 Hello Surinder, this was the case in older versions but in newer versions users are now able to use Excel whilst reports are being run. Asset4000 allows for the running of Excel reports regardless if Excel is being used elsewhere. I will arrange for our helpdesk to contact you to resolve this for you. EM Enrico M. Reg Reporting Team Leader Banking Used the software for: 2+ years ### "very good customer service, software easy to use" May 19, 2017 5.0 Easy to use fixed assets register that calculates depreciation Pros can export files in different formats very quickly including Excel and csv. Running reports by cost centre is very quick and changing names of branches can also be done easily. Upload new assets via excel import Cons Deleting batches of assets or input of part-depreciated assets can be laborious unless you buy extra functionalities Review Source DL Doug L. Manager - Manufacturing and Logistics Accounting Used the software for: ### "RAM Asset 4000 Review" December 15, 2014 4.0 We implemented RAM Asset 4000 across our entire company which included 17 manufacturing facilities and 5 distributions centers. The system has the capability of handling multiple locations and legal entities. Asset 4000 is inter-connected in every way needed for fixed asset accounting. Their suite of products handles an asset "from cradle to grave" and provides the necessary controls for our accounting environment. The out of the box reports are great and provide what is needed for each report area. The report writer functionality could use some TLC. The way the time scenarios in the reporting are setup are a little odd compared to what you would normally see in report writing. Asset 4000 is designed to use Crystal Reports report writer which is a great reporting application that makes up for the shortcomings in the out of the box report writer. Their support staff are wonderful to deal with and very knowledgeable about their system. They are willing to work with their clients to enhance their system. Review Source TL Tracy L. Assistant Accountant Used the software for: 2+ years ### "RAM have met our needs of our company." May 23, 2017 5.0 Pros The reporting functions are really good. It is great that you can import data from spread sheets, cutting out a lot of manual inputs. Cons It can be slow when running the depreciation but I think that is due to the size of our database. Review Source JB James B. Management Accountant Used the software for: ### "RAM Asset 4000 Review" October 6, 2014 4.0 The company currently uses basic package of Asset 4000, as much as use the additions, disposals, depreciations and reporting. I am the sole user of Asset 4000. With many systems training is needed to use Asset 4000 effectively and efficiently. The training given by RAM staff was friendly and extremely helpful. They also offer webinars for any additional training which may be useful - these are free and worth using. Any queries I have regarding the system has always been dealt in a considered and helpful manner by the customer service team at Asset 4000. The only negative about Asset 4000 is that the system could be utilised a lot more than is currently being used. There are a lot of modules that can be used. However that is more of a reflection on the business requirements than the software. I recommend Asset 4000 to any business considering software to manage their fixed assets. Review Source SC Sarah C. Senior Finance Officer - Housing Assets Used the software for: ### "RAM Review" October 23, 2014 5.0 As a new user to RAM I've found it a really user friendly system to learn and use. The system has been be set up to our requirments and we can produce reports which give us the information that we need for our use and our auditors. We are currently in the process of reviewing our system with RAM to further enhance our understanding and the data that we hold, I have to say that the level of support and product knowledge that RAM are providing are excellant and I would really recommend the product. Review Source JH Jennifer H. Accounting Manager Used the software for: ### "Good Fixed Asset Software" December 15, 2014 4.0 Pros: Very easy to use and train others on. The similarity between types of transactions makes it very user-friendly. Cons: System is a little slow. There isn't an easy way to combine assets for inventory purposes. The system allows transfers with no changes and records it as a transfer. Overall I would highly recommend this product but I would also recommend a thorough clean up of your fixed assets prior to implementation for ease of use. Review Source VV Vinesh V. Financial Controller Used the software for: ### "Asset 4000" November 4, 2014 5.0 Though we have a very basic use of the system its very simple to use. The depreciation charges are accurate and the import of the journal in to Exchequer works well. All the system reports provide exactly what we need for our audits. Overall it works well and with such ease of use, I hardly need to call support of any help. Review Source EK Eleni K. Management Accounts Assistant Used the software for: ### "It does exactly whatever I need it to do" October 23, 2014 4.0 The customer services team are very knowledgeable and always happy to help if there are any questions I may have. As a first time user the system looks quite daunting but now uploading assets is a quick and simple task to do each period. The system is capable of doing many things which I still do not know of. Review Source KB Kerri B. Assistant Accountant Used the software for: ### "Review of Asset 4000" November 3, 2014 5.0 Quite a friendly system, sometimes do need instructions rather than being able to find way around. But generally a good system. Customer Service is outstanding, whenever I have called previously the support has been excellent. Review Source Ann J. Finance Manager Used the software for: ### "User of the Software" May 13, 2014 4.5 Pros It's easy to use, and they have a great helpline. Cons I can't think of anything in response to this question. Review Source JN Jake N. Senior Wi-Fi Capability Engineer Wireless Used the software for: 2+ years ### "Useful Tracking" January 7, 2025 5.0 Pros Very useful software organising my assets across multiple sites and makes tracking easier when items have been assigned to someone. Cons iOS app still has log in issues after 30 day timeout and app requires a forced restart and log in with username and password. Review Source MA Michelle A. Staff accountant Building Materials Used the software for: 2+ years ### "Customer service that can ease any situation" November 28, 2019 5.0 I have had nothing but positive experiences with Asset4000. I was thrown into using this program with no real training on what to do and what the software could do. Every time I have called support they have always been helpful. They walk me through how to do things, while never getting frustrated. I love that I get the same 2-3 people who help me. You are never thrown into a que of a large call center. The people you talk to always know your name and your industry and act accordingly. Pros It is very user friendly and any error made can be reversed and corrected easily. Cons Length of time it takes for reports to process Review Source Paul H. Management Accountant Civil Engineering Used the software for: 2+ years ### "Customer Service 5\*" October 30, 2018 4.0 We have a fixed asset register that is easy to understand and to report on, job done. Pros Asset4000 is a useful Fixed Asset software system, the differentiator I believe is their fantastic customer support, any issues are dealt with in a very timely manner which is great when most issues need to be overcome in a speedy manner. Importing of assets via excel is also a plus. Cons The general look and layout of the software is somewhat basic, but still functional and generally easy to use. Review Source FW Fu W. Transportation/Trucking/Railroad Used the software for: 2+ years ### "Easy to use, great user support" August 19, 2016 4.0 We've been using Real Asset Management's fixed asset software for around 10 years. Their approach to customer service is second to none. I haven't ever had problems contacting support for help. Always contactable and no "press 1 for sales"... Pros It's easy to use and very logical. Once you get the idea of where to find things, everything fits into the same format So you don't have to learn different ways to solve different problems. Cons It does look a little old fashioned, maybe needs a face lift to bring it into the teenies. It has a graphical interface, yet you're still unable to drag and drop things to save you from having to type the same things again and again. Review Source Response from MRI Software August 22, 2016 Hello Fu, an advisor will contact you shortly as there is a session time out and we can set this up for you in a second. We can also find out your queries on drag and drop as it may already be available. If not, RAM always acts on customer feedback. The new version in Autumn 16 will bring a new look and feel so we'll make sure we get you updated asap. SC Sarah C. Senior Finance Officer - Housing Assets Used the software for: 2+ years ### "RAM is easy to use and does everything that you want it to do." May 19, 2017 5.0 Makes keeping asset registers easier Pros RAM keeps all your asset data in easy to access component groups which enables you to run accurate reports for audit and day to day use. Cons The only downside to the software is how long it can take to run depreciation for lots of components but this is not a big problem. Review Source AD Alan D. Asst Accountant Mechanical or Industrial Engineering Used the software for: 2+ years ### "Asset4000 Experiences" October 17, 2018 5.0 Pros The software is easy to use & I've always found the user guide offers straightforward explanations of the processes involved in maintaining an accurate asset register.It is possible to run audit trails which show all entries made relating to the asset register.If I have needed any advice to overcome a problem(which has happened on very few occasions) the Asset 4000 helpdesk have always responded very promptly in resolving the issues. The software allows forecasted depreciation figures to be easily obtained & helps in the preparation of budgeted figures for depreciation. Cons I've never encountered anything that I've actually disliked about Asset4000.The Standard Reports cover the majority of my requirements although Defining New User Reports has caused myself a few problems.I've also encountered a few Configuration & Security problems but originally I was not set up at super user level on Asset4000 but these problems were resolved with help from the Asset4000 helpdesk. Review Source NR Nicholas R. Senior Accountant Hospital & Health Care Used the software for: 6-12 months ### "Fantastic Fixed Asset Software" October 3, 2019 5.0 Implementing this software has made reconciling the sub ledger to the general ledger extremely simple. It also allows me to generate rollforward style reports automatically, which will make audits very simple. Pros A lot of customizable reports, and the canned reports are very well designed. Once you've mastered the overall process, this system is a breeze to use. You can set up RAM to spit out functional journal entry uploads based on your ERP systems' needs, or if you use Intacct, it can directly interface with that ERP and do the upload for you automatically. Cons They have not done much work to make the interface very user friendly for today's "standard" users, but if you are used to the older Windows style of program layouts, this will feels like home. Alternatives considered [Sage Fixed Assets](https://www.capterra.com/p/144649/Sage-Fixed-Assets/) Reason for choosing MRI Fixed Asset Management Price, and RAM has a LOT more the customization options than FAS. Review Source VR Verified Reviewer Quality Lead Internet Used the software for: 6-12 months ### "The fixed asses management tool that you should definitely try" November 27, 2019 5.0 We use Asset4000 mainly for our asset tracking. Asset4000 have lived up to our expectations. Pros Can work on Mobile/web seamlessly Integration with Timely support: Customer support is really good. Cons Initially it will take some time to explore the interface. This is something that I have face. Nothing as a disadvantage. Review Source JM James M. Finance Manager Used the software for: 2+ years ### "Asset4000 is an excellent Fixed Asset Register solution. " July 31, 2018 5.0 Pros What I like most is that it is integrated into our SAGE accounting module. As soon as you run the depreciation on Asset4000 the journal is automatically transferred over onto SAGE, ready to be posted. The customer support is also excellent - which is important when you are using a product you are not initially familiar with. Cons It took me a while to navigate around Asset4000, i.e. to get used to it, but now that I have I am very comfortable with doing month-end and year-end procedures, adding new assets and removing old ones. 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