--- title: "PayEm Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PayEm Software - reviews, pricing plans, popular comparisons to other Expense Report products and more." source_url: "https://www.capterra.com/p/234925/PayEm/" page_type: "product" language: "en" --- # PayEm Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PayEm ## What is PayEm? Go beyond the typical expense reporting process with PayEm. Now, there is no need to hunt down missing receipts or engage in archaic submission methods, like the fax machine or snail mail. PayEm welcomes companies to the future by streamlining & centralizing expense report submission - by simply attaching expense receipts via an automated email, our mobile application, or the desktop portal. Let us be the first to welcome your expense reporting to the 21st century. ## What is PayEm used for? [Spend Management](https://www.capterra.com/spend-management-software/)[Expense Report](https://www.capterra.com/expense-report-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/) Top alternative Featured Overall rating Based on 39 user reviews Reviews sentiment Positive 97% Neutral 0% Negative 3% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PayEm?[Manage this product listing](https://www.g2.com/products/payem/claim_requests/new?auto=true) ## PayEm Overview Updated September 2026 AI summary PayEm supports small and midsize businesses with billing, invoicing, spend management, and procurement workflows. Covering accounts payable, budgeting, expense reporting, and vendor management, it offers features such as invoice and payment processing, third-party integrations, real-time reporting, workflow automation, and multi-currency support. PayEm is accessible via cloud and a range of web and mobile platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PayEm 4.8 (39) VS. [4.3 (2,260)](https://www.capterra.com/p/380/Concur-Expense/reviews/) Starting Price Contact vendor Starting Price $7 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (39) Ease Of Use 4.1 (2,251) Value For Money 4.8 (33) Value For Money 4.1 (1,222) Customer Service 4.8 (37) Customer Service 4.1 (1,324) ## PayEm alternatives [4.4 (3,325)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.9 (4,877)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (205)](https://www.capterra.com/p/129758/Procurify/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Expensify](https://www.capterra.com/p/97594/Expensify/) [4.5 (1,365)](https://www.capterra.com/p/97594/Expensify/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/97594/Expensify/) [View all alternatives](https://www.capterra.com/p/234925/PayEm/alternatives/) ## FAQs about PayEm Overview ### Which roles and teams benefit most from PayEm? PayEm is most used by finance and accounting teams, including controllers, finance managers, bookkeepers, and finance directors who need tighter control over spend, reimbursements, and accounts payable workflows. Executives use it for visibility into budgets and approvals, while operations and administrative teams streamline purchasing, onboarding-related expenses, and cross-functional payment coordination. Answer based on 39 reviews Overview ### What company size and industries is PayEm built for? PayEm is built for small business finance and accounting teams, with 74% of reviewers from small companies and Computer Software the top industry at 18%. It also serves midsize businesses at 23%, especially in Information Technology and Services at 10% and Computer & Network Security at 8%. Answer based on 39 reviews Features and Usability ### What are the key features of PayEm? PayEm offers ACH payment processing, electronic funds transfer, corporate card and prepaid card management, and vendor payment tools for spend operations. It also includes invoice processing, expense tracking, purchase order management, budgeting and forecasting, approval workflow, audit trail, and accounting and ERP integrations. Integrations ### Which third-party tools and platforms does PayEm integrate with? PayEm integrates with NetSuite and connects to HR and payroll platforms including AlexisHR, BambooHR, Charlie, ChartHop, Factorial, Gusto, Justworks, and Rippling. Its catalog also includes Freshteam, HR Cloud, Lano, Lucca, Namely, Paychex Flex, Paylocity, Personio, Proliant, Sapling, and Sesame. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does PayEm offer? PayEm provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced learning for reviewing features and setup steps. Answer based on 1 reviews Getting Started and Support ### What customer support options does PayEm offer? PayEm provides email/help desk, FAQ/forum, knowledge base, and chat support. Users describe support as helpful and responsive, with issues often addressed quickly and guidance that resolves questions clearly, including payment and account concerns. The support experience is generally practical and easy to use. Answer based on 4 reviews Ease of use ### How easy is PayEm to use? PayEm makes day-to-day expense management easy for many finance teams and employees. The platform offers a clear interface, simple receipt uploads, card issuing, and approval tracking, which helps teams move quickly. Some non-finance users find parts of the UI unclear, and a few workflows, like credits or card acceptance, can feel less straightforward. Answer based on 11 reviews ## Features AI summary Based on 16,388 Expense Report reviews Capterra data shows that buyers of billing and invoicing software rank the following features as their top priorities: - **Invoice Processing** (**53%** of reviewers rated this feature as critical) - **Invoice Creation** (**55%**) - **Quotes/Estimates** (**55%**) PayEm supports **Invoice Processing**, which helps businesses handle incoming invoices more efficiently and keep accounts payable work organized. However, it does not include **Invoice Creation** or **Quotes/Estimates**. Instead, it offers **Payment Processing** (**52%**), a related feature that can help teams manage outgoing payments and maintain better control over cash flow, providing finance teams with a more efficient way to handle billing operations. Invoice Processing 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Creation, processing, verification, and execution of invoices till the payment is made Budgeting/Forecasting 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Create budgets based on historical data and future projections Cash Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Compliance Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Credit Card Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Financial system that helps create and manage physical/digital credit cards and track transaction activities Order Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases PayEm 88 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements - Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budget Control: Manage and monitor spending to align with the financial constraints or goals - Budgeting/Forecasting: Create budgets based on historical data and future projections - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Categorization/Grouping: Organize and group data or items based on various criteria - Check Writing: Issue payments to third parties via checks - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contract/License Management: Track, store, and access client contracts or licenses - Corporate Card: Manage and track credit cards that are distributed to employees to use for authorized business expenses - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Duplicate Payment Alert: Receive an automatic notification when the exact same payment is about to be initiated for the second time - Electronic Funds Transfer: Transfer money electronically between two bank accounts - Electronic Payments: Electronically collect payments for goods or services - ERP integration: Integrate with existing ERP systems - Expense Claims: Attaching relevant receipts or supporting documents to submit expenses for reimbursement - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - Fraud Detection: Identify and prevent suspicious activity - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Mobile Access: Access software remotely via mobile devices - Mobile Receipt Upload: Scan and upload receipts to a central database using a mobile device - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Payment Processing: Accept, record, and reconcile financial transactions - Prepaid Cards: Bank cards with approved funds pre-loaded that employees can use for corporate purchases - Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Projections: Estimate or forecast of a future scenario based on the study of present trends - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchase Order Reconciliation: Aligns purchase orders with incoming invoices and receiving reports - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Purchasing Reports: Reports that analyze a company's purchasing activities, including purchases made, suppliers used, and expenses incurred - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Payments: Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.) - Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Requisition Management: Review, approve and cancel requests for goods/services to be purchased - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Single Sign On: Allow users to access multiple services after entering their login credentials once - Sourcing Management: Negotiate best prices and choose the right vendor for various purchases - Spend Analysis: Review and uncover trends in spending activity - Spend Control: Set allowances and ensure employees don't spend more than the allotted amounts - Spend Management: Track the amount of money spent on a certain product or with a certain supplier - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Vendor Payment: Process payment to vendor(s) for goods/services received - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (39) 4.7 Based on 39 reviews ## Pricing Value for money 4.8 (33) ### Starting price Free trial not available Value for money 4.8 (33) 4.8 Based on 33 reviews ## Integrations [ Rippling](https://www.capterra.com/p/172127/Rippling/)[ BambooHR](https://www.capterra.com/p/110968/BambooHR/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Paylocity](https://www.capterra.com/p/86714/WebPay/)[ Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[ Justworks](https://www.capterra.com/p/223913/Justworks/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (37) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (37) 4.8 Based on 37 reviews ## User reviews Overall rating 4.8 Based on 39 reviews Filter by rating 5(33) 4(5) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent LH Liz H. Executive Assistant Computer Hardware ### "It's easy to use and helpful for managing charges on corporate cards." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 31, 2025 I think payem works well for managing corporate cards and charges on each one and submitting corresponding receipts. Pros I like that it is intuitive and makes uploading receipts simple. Even though I was not given a tutorial on payem, I was able to navigate it easily to access corporate cards and transactions. Cons I do not like that you cannot upload more than 1 receipt for each expense that you submit. I also don't like that you still get a red receipt flag even when a charge has been refunded or reversed. I also like that it immediately notifies you of any charges made and that require receipts. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS julie S. Director, Accounting Computer Software ### "A nice system for the AP automation!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 22, 2025 I like PayEm. The support team has a quick feed back. In general, I am satisfied with the functions and service! Pros The interface is very clean, the approval workflows are easily created. It has full functions for PR, PO, invoice and payments. All works well! Cons The prepaid amortization schedule cannot be synced to NS. The related invoices can not synced to the NS. Alternatives considered [Ramp](https://www.capterra.com/p/207081/Ramp/) Reasons for choosing PayEm The system is more mature. The price is reasonable, and more reports are available Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KT Kelly T. CEO Food & Beverages ### "PayEm is wonderful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 22, 2025 PayEm is super easy and transparent. With employees spread across the world, it works for everyone. Pros Super easy, transparent and accessible. All employees seem to like it with little to no complaints. Cons Difficult to add a credit when a charge has already been processed and then get it removed off of the website Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MN Miri N. Head of finance Legal Services ### "PayEm experience " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 22, 2025 PayEm helped us improve spend visibility, streamline approvals, and reduce the back-and-forth around vendor payments. It's a great tool for scaling finance operations while maintaining control and compliance. Pros PayEm is easy-to-use, virtual cards give us better control and transparency over departmental budgets. Cons The UI can feel a bit unintuitive at times, especially for team members who aren't in finance, some features are buried or not clearly labeled. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LB Lauren B. Senior Executive Assistant and Team Manager Insurance ### "Excellent Credit Card and Expense System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 22, 2025 Excellent, I enjoy using PayEm at work. It is user friendly and the credit card is reliable. It's great to have a virtual card as well as a physical card. Pros PayEm is user friendly; it's easy to upload receipts. The credit card works well. They have top notch website security as well. Cons I would like to see an assistant function where I could directly upload receipts for the executives I support. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LK liz K. executive assistant Financial Services ### "PayEm user-friendly but still flawed" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 July 22, 2025 PayEm is just ok. there is a lag in getting approvals when there is a fast need for a fund request because the managers are not US-based. Pros 1\. easy to use 2. fund request is pretty fast, depending on manager approval 3. can add to Apple pay (but Apple pay only) Cons 1\. cannot reconcile receipts through email upload 2. emails constantly going to spam folder, no matter what 3. some transactions don't need receipts 4. does not work with non-Apple NFC wallet (Samsung Pay, Google Pay) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MH Mahmoud H. Assistant Controller Computer & Network Security ### "Great and definitely gonna recommend it in every company i will work with " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 22, 2025 Our overall experience with PayEm has been very positive. I love the visibility of the platform, easy to handle everything within it Pros The easy process of issuing CCs and the smooth sync with NetSuite, and since there is a possibility to add notes under each CC,. Cons 1) We don't get any notification when the balance of one of the entities it about to run out 2) When there is a new vendor, we always have to contact Payem so that it will show in the platform 3) the sync with BOB is with payment, it should be free Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TE Tamir E. VP Finance Computer Software ### "VP Finance" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 22, 2025 Pros Easy to use very robust and scalable P2P solution Close support by the technical & customer success team Cons unflexible approval flow process unsupporting customized requests few technical aspects that could be improved Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SG shlomi G. Customer service and technical operation manager Higher Education ### "Efficient tool for employee fund requests and budget management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 22, 2021 Pros The ability to separate each of my main payments into different cards. PayEm’s platform helps me work much more efficiently. Especially since now every employee can be responsible for the specific services they need using an employee card. Cons Receipts are always an issue for me. But with PayEm I can send a few receipts via email and I don't need to upload them 1 by 1. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AL Andrei L. Head of Finance Computer Software ### "An ideal solution that’s simple and intuative" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 15, 2021 We were looking for a corporate card solution that would offer flexibility. PayEm is easy to use, helps us work fast, and keeps communications in one place. Pros PayEm makes things simple for us. From approvals to staying on top of transactions. We can quickly issue cards and everyone has been truly happy with this platform- from employees to the finance team. The interface is simple and intuitive, making it an ideal solution Cons The approvals aren’t as granular as I would like, but I know it’s being updated soon. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/234925/PayEm/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.