# WPForms Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is WPForms the right Forms Automation solution for you? Explore 26 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/234945/WPForms/reviews --- WPForms 4.3 (26) [View alternatives](https://www.capterra.com/p/234945/WPForms/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of WPForms Ease of use 4.4 Customer Service 4.3 ## Pros and Cons in Reviews AP Aakash P Accessibility ConsultantInformation Technology and Services, 51 - 200 employeesUsed the software for: Less than 6 months. “The free version works well and has a good number of features available.“ May 7, 2025 DC Duncan C Content StrategistMarketing and Advertising, Self-employedUsed the software for: More than 2 years. “The pricing is genuinely absurd - US$199 per year for form collection under the Pro plan (which you need if you want Zapier integration).“ September 14, 2023 Joël T Senior Frontent DeveloperComputer Software, 2 - 10 employeesUsed the software for: More than 2 years. “Its integration with Stripe & Paypal makes it super easy for customers to easily checkout via their preferred payment methods.“ June 2, 2023 Giuseppe N Software Engineer ManagerInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “Also I don't know now, but a few years ago the API implementation for interacting with forms was not provided.“ May 13, 2022 Marco Genaro P SEO ManagerMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years. “It has almost all the features that you can think about, which makes it very useful when you need to create complex forms.“ June 3, 2023 Giuseppe N Software Engineer ManagerInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “It offers tons of integrations and you can do pretty much what you want with it, including payment forms with paypal integrations.“ May 13, 2022 ## Showing most helpful reviews Showing 1-25 of 26 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use jason E. Internet marketer Computer Software Used the software for: 2+ years ### "WPForms" May 13, 2022 5.0 This plugin has been super helpful for email collection and overall user feedback( through surveys). It's been a great experience using this and I highly recommend it. Pros What I love most with the WPForms plugin is its lightness. Most plugins tend to possess useful functionalities but when they are heavy to an extent where they just overuse your site's CPU, then, they become useless at some point and this is where the WPForms plugin scored the best. It's equally flexible and supports drag & drop. This plugin has helped me for more than 3 years now, to create and manage newsletter sign-ups, polls, quizzes, and more. It easily integrates with Mailchimp and a few other CRMs giving me that combo to effectively grow my email lists. I really like this plugin for its lightness & effectiveness too. I receive either new entry submissions or summary notifications every single week, giving it(WPForms) an"A+" for its steady & effective deliverability. There are many other reasons why you should consider WPForms for your business. For example, with the paid plan you can easily Integrate Paypal add-ons to your website, create dynamic user registration forms, create surveys and the list goes on... I mean, If all of these can be achieved with just one plugin, Why should you saturate your website with other plugins? I see it to be absolutely useless. You'll get to discover other brainstorming functionalities of this plugin when you test it for yourself, so I highly recommend you to try it if you haven't already. Cons I think developers should consider adding to the free plan an option to add colored sections to forms. Although, this can be achieved using some CSS and HTML codes, however, I think not everybody is used to working with codes...Colors give amazing and attractive designs to forms and everyone tends to like such types of forms. Review Source Philip F. Founder Health, Wellness and Fitness Used the software for: 6-12 months ### "Powerful form builder for Wordpress - but for WordPress only" March 3, 2022 5.0 It was an ok experience. I used it for some time - still, I changed to Formaloo two months ago, and to be honest, I think the decision was a good one. Pros The form builder is powerful. Plenty of integrations and possibilities for making forms a breeze at your WordPress page. There is a free version which covers the basic needs for forms. It's nice for getting used to it and see what it can do, however, for me the free version offers too less. Support is very good. Cons Even though I got the reduced price for the plus features (100$), that is still plenty of money for a form builder in my opinion. And I just got the plus version missing some powerful features. In addition: I know it is a WordPress Plugin - still, you can JUST use it as the WordPress Plugin. Formaloo is another Form Builder which offers maybe not as much features in regard to the form building process itself, but they are much more flexible in regards to embeding/using the forms. Alternatives considered [Formaloo](https://www.capterra.com/p/235640/Formaloo/) Reason for choosing WPForms Like previously mentioned. I switched to Formaloo because Formaloo makes it easier to use the Forms in a variety of usecases while it still offers plenty of features. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Initially I switched to WPForms from Google Forms. I wanted to have the forms directly in WordPress. Review Source Brianna M. Founder Computer Software Used the software for: Less than 6 months ### "Get the Paid Version for Placeholder Only" February 5, 2023 3.0 Didn't realise that 'free' meant 'absolutely no way to see who has submitted a form at all'. Pros The base paid version allows you to collect forms 'and' review any of the form submitter details. Cons The freemium model is simply a placeholder on your website with no means to see who, how, or what has been asked, submitted, or requested. Make sure you buy the basic paid version as soon as you sign up or there is no use in downloading the integration. Even then, I reckon it will be a very affordable placeholder until a longer-term solution is found. Review Source AP Aakash P. Accessibility Consultant Information Technology and Services Used the software for: Less than 6 months ### "Great free form builder" May 7, 2025 5.0 Pros The drag and drop functionality to create a form is very easy and makes creating a complex form quick. The free version works well and has a good number of features available. Cons The accessibility of the forms is not the best out of the box which is not great for users. Review Source Joël T. Senior Frontent Developer Computer Software Used the software for: 2+ years ### "WPForms review" June 2, 2023 5.0 Best form builder for collecting leads- I must recommend it Pros WPForms is one of the best contact forms among all form builders that we've tested so far. It's incredibly lightweight and it's supercharged with lots of purpose-diversified templates.We use it to create signup forms for clients, surveys, polls, quiz forms, and for many other marketing purposes. It's affordable and essential for lead generation.Its integration with Stripe & Paypal makes it super easy for customers to easily checkout via their preferred payment methods.Additionally, we use it to create quote forms that help to save time. It's an imperative plugin for marketing. Cons Pro license for multiple websites is quite expensive. Review Source Marco Genaro P. SEO Manager Marketing and Advertising Used the software for: 2+ years ### "A bit expensive, but perfect plugin for Wordpress Forms" June 3, 2023 5.0 I'm very happy with WPForms. I use it for all my websites. It's very good for beginners and very complete for those that need to create a very custom form. As I mention on the title, in my opinion it's a bit pricy but it makes me save a lot of time. It's definitely a good choice for agencies. Pros WPForms is easy to use and very complete. It has almost all the features that you can think about, which makes it very useful when you need to create complex forms. I've struggled long-time with other plugins and I can confirm that WPForms it really helps me to save my time. Cons The only thing I didn't like about WPForms is the pricing. It's definitely more expensive than other form plugins. Review Source DC Duncan C. Content Strategist Marketing and Advertising Used the software for: 2+ years ### "Decent Product, Absurd Price" September 14, 2023 3.0 Having a form collection tool is essential for our business, because it's how many of our leads contact us through our website. It's also how we collect newsletter signups. WPForms fulfils both functions well. Pros I've been using WPForms for a long time (3+ years); the actual product is fine. Everything works more or less the way it's advertised, it's easy to set up, and the shortcode system is good. Cons The pricing is genuinely absurd - US$199 per year for form collection under the Pro plan (which you need if you want Zapier integration). This doesn't even include native integration with Hubspot. I also find the decision to not offer a monthly subscription model quite odd. Review Source Gary H. Marketing Specialist Machinery Used the software for: I used a free trial ### "A must use plug-in for WordPress websites with lackluster forms" February 28, 2023 5.0 Overall, I am very impressed with all the features WPForms has to offer. The form templates library is vast and very intuitive, allowing us to quickly create and edit forms on the fly. Integration with WordPress is seamless and overall, the user experience is great. Pros I like how easy WPForms was to install and integrate into our WordPress website. In just a few clicks, we had the full functionality of WPForms integrated into our WordPress/Elementor dashboard. I also really appreciate their email notification tool, WP Mail SMTP. I was having issues with broken email form notifications and the WP Mail SMTP tool fixed the problem immediately. Cons The free "lite" version of WPForms is missing some key functionality that would be really helpful. Things like the Entries tool are missing in action, and some of the functionality of the SMTP tool like Email Logs and Email Reports are dumbed down as well. While these aren't deal breakers, I'd really love to see some more functionality included in the lite/trial versions of these programs. Review Source Tracey B. Founder Non-Profit Organization Management Used the software for: Less than 6 months ### "Best form maker " October 30, 2023 5.0 Pros The ability to have my contacts integrate with Google sheets. Saves a lot of integration hassles. Cons Just the price but they do help non profits so no complaints. Review Source Giuseppe N. Software Engineer Manager Information Technology and Services Used the software for: 2+ years ### "A plugin you can't do without" May 13, 2022 5.0 Pros Excellent interface for managing and creating forms with drag and drop to move fields. It offers tons of integrations and you can do pretty much what you want with it, including payment forms with paypal integrations. Cons To access some features, unfortunately, it is necessary to purchase the most expensive packages which, however, are often not needed for a single site. Also I don't know now, but a few years ago the API implementation for interacting with forms was not provided. Review Source IM Itziar M. Nutricionista Health, Wellness and Fitness Used the software for: Less than 6 months ### "Buena herramienta pero muy limitada" July 28, 2023 3.0 En general la intención es buena, un herramienta amigable por así decirlo, su facilidad y comodidad la hacen atractiva visualmente, pero a la hora de la verdad, si no pagas, como todo en la vida, todo es muy limitado, solo te permite crear un formulario muy muy básico y para determinadas cuestiones. Pros Me gusta su interfaz dinámica, intuitiva y muy fácil de utilizar porque está todo a la vista, es una buena herramienta para crear formularios, ya sea a través de sus plantillas creadas o la opción que me gusta mucho, de crear tu propio formulario desde 0, pudiendo añadir tú mismo los campos personalizables. Cons No me gusta para nada que sea tan limitado, hay campos que para mi sorpresa, a la hora de querer usarlos, me saltaba el pop up de para usarlos, debes realizar la suscripción pro, por lo que se convierte en una herramienta demasiado limitada. Switched from [Formidable Forms](https://www.capterra.com/p/175482/Formidable-Forms/) Porque WPForms es muy limitada, la versión gratuita se queda muy escasa. Review Source Israel V. COO Computer Software Used the software for: 2+ years ### "WPForms es una excelente herramienta de creación de formularios de arrastrar y soltar" October 31, 2022 5.0 En general WPforms es una gran herramienta de arrastrar y soltar para la creación de formularios, siendo una herramienta muy útil y potente para obtener leads. Pros WPForms es una herramienta con posibilidades de extender las funcionalidades que tiene por defecto, además de que tiene muchas integraciones con diferentes herramientas. Cons En diseño pudiese haber una sección para modificar los estilos con estilos propios. Review Source MT Muzamil T. Sales and marketing specialist Health, Wellness and Fitness Used the software for: 1-2 years ### "One of the best plugin for Wordpress websites for forms" July 13, 2022 5.0 We wanted to build a form on our webpage, we used WPForms for the module of our website contact us, newsletters sign up, and careers page for candidates to submit applications and register for webinars. Pros It is a very powerful plugin that helps in creating forms very easily by the drag and drop tool. If you want to customize the forms, it can be done with CSS. It is very easy to use and manage. There are plenty of templates that are available for users to use. Integration with third-party applications is superb. Cons If one needs a field for mobile or landline phone numbers it needs to be paid, in the free version you cannot get that. Support is a bit slow. Switched from [Typeform](https://www.capterra.com/p/137289/Typeform/) Funtionality Review Source SG Suresh G. HR Manager Mechanical or Industrial Engineering Used the software for: 1-2 years ### "A Great Solution For Forms Automation " January 18, 2024 4.0 Pros When it comes to forms building and automation, WPForms is very capable and has been very helpful The software comes with powerful features including document management as well as electronic signing Cons WPForms is fast, affordable and effective and no dislikes experienced. Review Source SR Shaikat R. CEO Marketing and Advertising Used the software for: 1-2 years ### "Best Form Builder for WordPress" December 26, 2022 5.0 Great experience with this must-have WordPress plugin. Pros I always use contact forms on my websites, and WPForms is my first choice. It works great on WordPress, easy to set up and use. The drag-and-drop feature is a huge time saver for me, and with some simple CSS codes, I can make the forms look more beautiful. If you're still using other form builders for WordPress, you should move to WPForms. Cons As a free user, it serves me great with all my requirements. So, I have no complaints so far. Review Source Melanie P. Creative Manager Marketing and Advertising Used the software for: Less than 6 months ### "Solid Form Builder for Wordpress" February 20, 2023 4.0 If you need a smart form, WP Forms is great! You can use basic conditional logic, it's easy to understand and to use and makes basic form building easy as pie. My only real criticism isn't even a criticism. Some of the other form plugins have been around longer and have been integrated into more plugins than WP Forms. So often times you'll run into a development gap if you're trying to build a smart form that interacts with another plugin. That said, if you're just looking for a stand-alone form plugin that gets basic and intermediate jobs done - this is by far the easiest plugin to use. Pros Easy to use, lots of basic features and functionalities, great user interface Cons Doesn't support as much complexity as some other competitors, doesn't have as many expansion options. Review Source VR Verified Reviewer CRM Consultant Marketing and Advertising Used the software for: Less than 6 months ### "WPForms works Fine but there are Spiffier Options" March 14, 2023 3.0 Overall WPForms does the job but there are form tools with better interfaces and UX in my opinion. Pros WPForms is pretty straight forward. It also allows you to easily integrate with multiple different ESPs or CRMs which can come in Handy. It also shows you right on the form if it is integrated with Zapier which is useful to keep track of what is happening in the account. Cons I didn't love the way the conditional logic worked. On the form it should indicate if a field has conditional logic on it rather than making me click on the field and navigate to the conditional logic section. Review Source SÇ Suzan Ç. Founder Health, Wellness and Fitness Used the software for: 2+ years ### "Easy to use, efficient and simple" April 6, 2022 5.0 In my opinion WPForms is the best form plugin. While there is room for improvement regarding the initial set up, it's easy and pleasant to use. Pros It's very easy to use, versatile and easy to manage. There are so many different fields and customizations you can make to your forms. It's very simple and fulfills all my needs Cons Customizing forms could be easier. It heavily relies on CSS. Also when I first set up WPForms I had deliverability issues so I needed to set up SMTP which was really complicated and I think it's a process that can be simplified. Alternatives considered [Gravity Forms](https://www.capterra.com/p/206381/Gravity-Forms/) Reason for choosing WPForms I found the interface much more user friendly Review Source AC Anil C. Marketing Executive Marketing and Advertising Used the software for: 1-2 years ### "Forms with WPForms" June 24, 2022 4.0 I used WPForms for long time to create my forms and surveys to my marketing team. Pros WPForms has many features and templates to create forms and survey. It works well with creating forms and helps businesses Cons WPForms is cheap, works well and it has important features at all. Review Source VR Verified Reviewer Blogger Marketing and Advertising Used the software for: 1-2 years ### "Easy to Use Drag and Drop Form Builder" January 9, 2023 5.0 Pros 1) WPForms is user-friendly and easy to use, even for those who are not tech-savvy.2) You can make use of the drag-and-drop builder to create a custom form of your choice3) I've configured it to send these form responses directly to my inbox to get back to my leads right away Cons Some of the advanced features and integrations are available only in the paid version of WPForms. Some of the features that are available for free in other form plugins are being gated for the premium version in WPForms. Review Source Chiara P. Account Manager Medical Practice Used the software for: 6-12 months ### "A thousand steps forward compared to other plugins" May 28, 2022 5.0 Pros Excellent form creation interface that allows even non-professionals to set up the contact forms of their site. Cons The only suggestion is to add some marketing services functionality in the basic license. Review Source SK Sudip K. Founder Marketing and Advertising Used the software for: 6-12 months ### "WPForms Review" September 25, 2021 5.0 Pros A WordPress Form Builder with easy install and powerful features 1. Easy drag and drop 2. Responsive design (no worries about how the form will show up in mobile) 3. Multi - page forms to boost conversion 4. Monetizing from your site is easy using forms - WPForms is integrated with PayPal and Sripe 5. Make your form GDPR compliant with just a click 6. Multiple templates available (a lot actually - 300+) 7. Forms are Spam protected (we love that) Cons 1\. Only compatible with WordPress sites. Review Source TH Tarl H. Sr project manager Computer Games Used the software for: Less than 6 months ### "Wpforms suck" April 22, 2024 1.0 A complete waste of time and money. The worst customer service. Snake oil salesman. Pros Getting rid of it. Its less than useful. They are grifters Cons Their liers and thieves. Had tricksters of the primier division Reason for choosing WPForms Supposed to be worth it. It was fools gold Review Source VR Verified Reviewer Soporte Industrial Automation Used the software for: Less than 6 months ### "Una opcion para formularios en WordPress" December 14, 2022 4.0 Mi experiencia con WPForms es buena aunque un poco tedioso al momento de personalizar el formulario. Pros Lo que mas me gusta de WPForms es su facilidad de uso para crear formularios y agregar campos. Cons Lo que menos me gusta es que para personalizar el diseño es necesario hacerlo por CSS. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Review Source EH Eric H. Owner Computer Software Used the software for: Less than 6 months ### "WPForms provides what I need" April 1, 2022 5.0 It does what I need Pros Easy to set up and test before deploying forms Cons Sometimes hard to find configuration options but email support aided me in answering questions Review Source Similar Products Featured