# iCare Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about iCare Software - reviews, pricing plans, popular comparisons to other Daycare products and more. Source: https://www.capterra.com/p/23495/iCare --- # iCare Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) iCare ## What is iCare? iCare is a childcare management software that helps manage the operation of the center, automate admin tasks, optimize and grow business, manage teams, streamline billing and payments, increase safety and security, build relationships with parents and staff, and improve services for families. ## What is iCare used for? [Daycare](https://www.capterra.com/child-care-software/) Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $100 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for iCare?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.icaresoftware.com&name=iCare) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### iCare 3.9 (16) VS. [4.6 (2,749)](https://www.capterra.com/p/23486/Procare-Child-Care-Management/reviews/) Starting Price $100 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (16) Ease Of Use 4.4 (2,748) Value For Money 3.3 (8) Value For Money 4.5 (2,334) Customer Service 4.4 (16) Customer Service 4.6 (2,572) ## iCare alternatives Highest Rated [4.7 (3,254)](https://www.capterra.com/p/144060/brightwheel/reviews/) Starting price Contact vendor for pricing [4.7 (264)](https://www.capterra.com/p/155536/Famly/reviews/) Starting price $49.00 Per User, Per Month [4.6 (77)](https://www.capterra.com/p/181289/ChildPilot/reviews/) Starting price Contact vendor for pricing [Lillio](https://www.capterra.com/p/134048/HiMama-Preschool-Child-Care-App/) [4.6 (3,623)](https://www.capterra.com/p/134048/HiMama-Preschool-Child-Care-App/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/134048/HiMama-Preschool-Child-Care-App/) [View all alternatives](https://www.capterra.com/p/23495/iCare/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Communications Management 2.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Record and track all relevant internal and external communications Data Security 3.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Enrollments/Onboarding 3.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Manage the enrollment and onboarding of all new members and accepted applications Parent Portal 2.3 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Portal for parents to see and update childrens' info, track progress & more Daily Reports 1.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important A document that lists daily activities or maintains a record of all events that happened in a day Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities iCare 28 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track the attendance of specific individuals or groups Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Schedule in-person or online classes Record and track all relevant internal and external communications Centralized database of stakeholders and their contact information such as names, address, phone number etc. Record customer information, purchase history, and other notes A document that lists daily activities or maintains a record of all events that happened in a day Protect sensitive data for digital privacy Digitally sign online documents Track employee schedules, availability, and performance across projects and tasks Manage the enrollment and onboarding of all new members and accepted applications Manage updates to member's immunization records and track individual allergies Tool for educators to create, organize, and manage class lesson plans efficiently Meal and snack planning, scheduling and distribution Monitor task progress and planned accomplishments to better manage project status Manage and support multiple locations Portal for parents to see and update childrens' info, track progress & more Accept, record, and reconcile financial transactions Ability to record, store, update, and retrieve information Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Record, update and manage waiting lists Features 3.3 (10) 3.3 Based on 10 reviews ## Pricing Value for money 3.3 (8) Free Trial Center/ Preschool/ Montessori $100.00 Flat Rate,Per Month Drop-In Center $100.00 Flat Rate,Per Month After School Care and Enrichment $100.00 Flat Rate,Per Month FDC Placement Agency $250.00 Flat Rate,Per Month Value for money 3.3 (8) 3.3 Based on 8 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Cloudinary](https://www.capterra.com/p/135074/Cloudinary/) ## Support, customer service and training options Customer Service 4.4 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (16) 4.4 Based on 16 reviews ## User reviews Overall rating 3.9 Based on 16 reviews Filter by rating 5(7) 4(3) 3(4) 2(1) 1(1) Mentioned topic Sorted by most recent MB Maer B. Tech Director Education Management ### "Perfect for tricky deployments" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 4, 2022 The \[SENSITIVE CONTENT\] and deployment team are fantastic. Pros We have a very specialized set of requirements, and iCare was able to address them all directly without bizarre workarounds. Cons Have not found anything to yet, but we are in the deployment phase Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IB Ian B. Daycare Manager Education Management ### "iCare works for us!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 26, 2022 Pros I like that it is cloud hosted and practically every device and browser can be used to access the server from anywhere. Most of the data points are minable and you can create almost any report that you need. Cons Although the speed of the application has increased over the past years, there are many tasks that take moments to complete, rather than instantly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 28, 2022 Hello Ian, Thank you much. We really appreciate your review. A task can be slow for many reasons: - Too many data validations have been added, especially, if the validations are running on diverse resources. - We just didn't optimize the underlying database query or tried to do too much in it. Sometimes, these are not caught in the QA process because of the lack of testing data. Depending on what they use more, each customer's dataset is different. - Sometimes the underlying technology is not great and needs to be refactored. Please send us (support@icaresoftware.com) the list of your slow tasks. We will absolutely do our best to optimize them. AE Ashley E. Owner Individual & Family Services ### "I wish I enjoyed using it" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 July 26, 2022 I absolutely love the support team. They always have my back. Pros I use this most for charting attendance and tracking hours of staff for payroll. Cons Everything makes sense but I just hate using it. The only reason I use it is because I can’t keep track of everything in my head. I only use it when I have to… Reasons for choosing iCare I was looking for something to manage my drop in system but ended up switching the nature of my program and no longer need the scheduling systems I needed then. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 27, 2022 Hello Ashley, Thanks for your candid response. Since your business model has changed, can we go back to the drawing board and see what your needs are and how the business has changed? I am asking your assigned Customer Success Manager to schedule a time convenient for you for a meeting. Please accept that. Thank you, CD Candice D. Owner Individual & Family Services ### "Icare is the worst!!!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 26, 2022 Extremely negative. Unfortunately we are dragging through the last couple months of our “commitment” Pros Nothing, it is full of bugs and bad coding. The IT guys think they know about accounting. They get offended if something isn’t working. Big language barrier and they refuse to actually help. Cons Everything, the accounting part angers me the most. THE SOFTWARE DOESNT WORK RIGHT! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 27, 2022 Candice, It is not possible to agree with you. You have a drop-in (point-of-sale) business. For that business, nothing is developed as much and as well as iCare. As an example of a business like yours, we have one 24x7 drop-in center that caters to 1,500 children night and day. We'll be happy to have you talk to them and see what iCare does for them. Maybe when you started with iCare your business model wasn't fully developed or there were some gaps in communications that we couldn't get you started. Do you mind scheduling a call with me to go through your difficulties and if they were bugs to see if they are gone? And if they were misunderstandings then get a clearer picture of your needs and operation. Want to add one line: We have been in this business for 25 years and have dealt with thousands of centers and programs. We couldn't have survived if more than a handful experienced what you did. EP Emmett P. Executive Director Non-Profit Organization Management ### "Icare review" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 25, 2022 overall we get good value and the software is easy to use. Pros mostly it is easy to use and the customer service is great. Cons there are many small glitches in the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 27, 2022 Hello Emmett, Thanks a lot for a very honest and helpful review. We are quite aware of the glitches you are talking about - after all, we have to support them ;). Really, the reason for the glitches is that we entertain a lot of customer requests sticking to our slogan of 'tailored to your needs'. But as the product has grown in scope and is becoming more rugged, we don't have to make as many changes now to satisfy customer requests. Many of those can now be managed through setup and configuration. Hopefully, you'll find fewer and fewer glitches going forward. I must say that a few more major enhancements are in the pipeline right now. The new Journal, Lesson Plans, and Curriculum just got released. New Program/Classes Setup and Enrollment Process are coming out soon. Our motive is to provide more use cases and make the product easier to use for both new and advanced users. We'd, of course, love your recommendations. Again, thanks for the candid review. KG Katherine G. Director/owner Education Management ### "Pros and cons of icare" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 December 27, 2018 That I’m getting technical support which are not throughly trained with Icare. Pros The cost. The one on one support I had at the beginning. Cons The technical support is not good . When I first signed up had more support. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GD Gina D. Program Director Education Management ### "Program Director" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 December 27, 2018 The customer support always helps us with the problems. They are a great asset to your company. They knows what they are doing and they will explain what is the problem. Pros We have a lot problems every month with the software. I have to do a lot of fixing for our clients with their billing. If you do an update more problems surface. Cons During the first of the month we do billing and that's when all our problems start. I had one time 2 months with no problems and I was excited that we didn't haven't to fix anything and than you guys did an update and all the problems surface back up and add more problems. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LG Lesley G. Admin Assist Education Management ### "First Year User Of iCare (migrated from CCM)" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 21, 2018 Pros Customer Service, without a doubt far exceed the 3 other Childcare Management softwares I've dealt with. Cons It is more an adaptation than a dislike. CCM was just already in place with all our needs for at least 10 years so it is taking time to match our habits to iCare's structure. The good news is that iCare is meant to be customizable and is highly adaptable to individual needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 24, 2018 Dear Lesley, thank you for your review and for choosing iCare Software. We really appreciate you taking the time to share your experience with us. KC Kim C. technology support specialist Primary/Secondary Education ### "Using iCare due to regulation Mandate" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 December 21, 2018 We started using the program because the state of Washington mandated electronic attendance taking, it does a fair job of doing this, but the tech for our center does a lot of hand holding and support to make our usage viable. Pros I have been the tech business for 40 years, and iCare Customer Service response has been the best I have used for a technology company. iCare was willing and did make requested updates, and they did so ina timely manner. Cons The program is not intuitive for: parts of adding a student; locating some settings; and graduating students to new class/program. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CS Catherine S. Director of Communication Education Management ### "Fantastic Upgrade from our old program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2018 I have been a school administrator for over 15 years and iCare is the software I have always dreamed of having. Automated features, parent engagement and lightening speed. I used to wait on hold forever to reach someone, not iCare, they are so wonderfully tech savvy! Messaging, screen sharing, phone or email- I have all the support/access I need. Thank you iCare!! Pros I love that it is cloud based and interactive with our parents and staff. We have only scratched the surface of what iCare can do and already it is lightyears ahead of anything else we found. Cons There is nothing about this software that I don't like-it loads fast, the tools are easy to use and I can access it from anywhere. If we come across something that needs to be tweaked to work better for our program, the response from iCare is great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 28, 2018 Thank you so much for your kind words, Catherine. We really appreciate you taking the time to share your experience with us¿ We count ourselves lucky for customers like you. Team iCare [View all Reviews](https://www.capterra.com/p/23495/iCare/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)