--- title: "Amazon Neptune Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Amazon Neptune Software - reviews, pricing plans, popular comparisons to other Database products and more." source_url: "https://www.capterra.com/p/234951/Amazon-Neptune/" page_type: "product" language: "en" --- # Amazon Neptune Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Amazon Neptune ## What is Amazon Neptune? Amazon Neptune makes it easy to build and run applications by providing an in-memory graph datastore with the speed of a memory-optimized system and a durable graph data structure. It automatically detects and handles dependencies between entities, making it easy to model real-world connections between people and things. Machine learning capabilities enable accurate fraud detection and recommendations on what you might want to buy next or about your next vacation spot. All backed by strong consistency for audibility and transactions for business-critical applications. ## What is Amazon Neptune used for? [Database](https://www.capterra.com/database-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Amazon Neptune?[Manage this product listing](https://www.g2.com/products/amazon-neptune/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Amazon Neptune 0.0 VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price Contact vendor Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (6,068) Value For Money 0.0 (0) Value For Money 4.3 (4,685) Customer Service 0.0 (0) Customer Service 4.4 (4,478) ## Amazon Neptune alternatives [4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.8 (42)](https://www.capterra.com/p/42128/TeamDesk/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [0.0](https://www.capterra.com/p/210525/Speak-EZ/#reviews) Starting price $59.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [4.4 (333)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars ## FAQs about Amazon Neptune Features and Usability ### What are the key features of Amazon Neptune? Amazon Neptune offers access controls and permissions, automatic backup, backup and recovery, and data replication for database protection and management. It also includes built-in database storage, document storage, real-time data, monitoring, and real-time monitoring, plus charting, data visualization, reporting and statistics, and data dictionary management. Getting Started and Support ### What training and onboarding options does Amazon Neptune offer? Amazon Neptune provides documentation to help teams get started. This written material supports self-paced reference for setup steps, feature overviews, and ongoing configuration checks. No other training formats are listed in the catalog data. Getting Started and Support ### What customer support options does Amazon Neptune offer? Amazon Neptune provides email/help desk support and a knowledge base. These channels give users a direct way to submit requests and search for guidance when issues come up. No reviewer feedback about support experience is available, so support quality, response time, and helpfulness cannot be assessed here. ## Features AI summary Based on 2,782 Database reviews Capterra data shows that buyers of database software rank the following features as their top priorities: - **Secure Data Storage** (**55%** of reviewers rated this feature as critical) - **Data Storage Management** (**52%**) - **Backup and Recovery** (**55%**) Amazon Neptune includes **Data Storage Management** and **Backup and Recovery**, giving teams the tools to organize stored data effectively and restore information when needed. However, it does not offer **Secure Data Storage**. Instead, it provides **Access Controls/Permissions** (**42%**), which can help businesses manage who can view or modify data, helping teams maintain oversight, reduce risk, and protect important information across database operations. Access Controls/Permissions Define levels of authorization for access to specific files or systems Automatic Backup Data is backed up automatically to prevent data loss Backup and Recovery Create backups and provide methods to recover deleted/lost data Charting Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Data Dictionary Management Stores definitions of the data elements and their relationships (metadata) and how they are retrieved for the user Data Replication Process of copying and storing data in more than one site or node Amazon Neptune 12 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Automatic Backup: Data is backed up automatically to prevent data loss - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Data Dictionary Management: Stores definitions of the data elements and their relationships (metadata) and how they are retrieved for the user - Data Replication: Process of copying and storing data in more than one site or node - Data Storage Management: Manage and store data in a database - Data Visualization: Graphical representation of data - Document Storage: Store and organize documents in a centralized system - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.