# Edenred Pay Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Edenred Pay the right Payment Processing solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/234962/Edenred-Pay/reviews

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Edenred Pay

4.7 (11)

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Last updated January 14th, 2026

# Reviews of Edenred Pay

Ease of use

4.5

Customer Service

4.0

## Showing most helpful reviews

Showing 1-11 of 11 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Associate Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Stress free transfers with Edenred Pay"

May 17, 2024

5.0

Pros

1\. Excellent functionalities and dashboard 2. Tax liabilities are covered 3. heavily secure gateway

Cons

1\. A bit expensive 2. External integrations is a problem 3. Mobile app needs an upgrade

Review Source

AC

Angela C.  
Accounting Assistant  
Hospitality  
Used the software for: 1-2 years

### "Excellent service"

July 19, 2024

5.0

I've been using Edenred Pay for a little over a year now, and I couldn't be more satisfied with its performance. The ease of use is truly impressive, making our bill-paying process smooth and hassle-free. From the very beginning, the implementation was seamless. The setup was quick, and the software integrated perfectly with our existing systems. There were no technical hiccups or complications, allowing us to start using it almost immediately. What stands out the most is its user-friendly interface. Navigating through the software is intuitive, even for those who aren't particularly tech-savvy. The dashboard is clear and well-organized, providing all the necessary information at a glance. Paying bills has never been easier; it's just a few clicks, and you're done! Customer support is another highlight. The team is responsive and helpful, ensuring any questions or issues are resolved promptly. It's evident that a lot of thought has been put into making Edenred Pay. Overall, Edenred Pay has exceeded my expectations. It's efficient, reliable, and incredibly user-friendly. I highly recommend it to anyone looking for a dependable bill-paying solution!

Pros

Seamless transition, easy to learn, saves time

Cons

Have had a difficult time trying to call for help but emails work fine.

Review Source

DF

Della F.  
Controller  
Marketing and Advertising  
Used the software for: 2+ years

### "CSI to Edenrep Pay"

July 19, 2024

3.0

Pros

Edenred Pay interfaces with Workamajig software

Cons

The vCards Edenred has to manually process can take several weeks to process. Fewer vendors are taking vCards.

Review Source

DR

Debbie R.  
Administration  
Hospitality  
Used the software for: 2+ years

### "Edenred Pay is customer friendly, easy to use and understand the dashboard and metrics"

July 10, 2024

5.0

I enjoy Edenred Pay and their customer service is responsive and it is a joy to work with this organization

Pros

What I like most is the information available onthe dashboard to take deep dives and research your own questions and it's super easy to understand

Cons

I like Edenred Pay, they are responsive, and most problems we have are simply connectivity issues on our end and has nothing to do with their software

Review Source

DS

DEBORAH S.  
Controller  
Hospitality  
Used the software for: 2+ years

### "Easy to impliment and use"

July 19, 2024

5.0

Pros

It is easy to use the platform - integrated with our accounting system

Cons

Automatically put all vendors to virtual card - many do not like having to pay discount to use - customer service could be better

Reason for choosing Edenred Pay

only system that integrated with clubessential

Review Source

AM

Angela M.  
Controller  
Marketing and Advertising  
Used the software for: 2+ years

### "Edenred is great!"

June 3, 2024

5.0

Overall experience is great! I've recommended Edenred to a couple of our vendors who don't like check payments, because we won't set-up other payment systems and have to go through multiple. We either pay by check or through Edenred.

Pros

The ease of processing payments and that it communicates with other accounting systems to easily transfer information.

Cons

Credit card fees vendors can charge; this causes us to not use Edenred for many vendors, so we pay those vendors by check.

Review Source

MA

Mary A.  
Accounts Payable  
Entertainment  
Used the software for: 1-2 years

### "Good system"

June 20, 2024

5.0

It's a good system. I enjoy using it. It's easy and organized.

Pros

Website is easy to maneuver around and look to see if invoices were paid.

Cons

Sometimes the wait time for communication can be a bit slow or I'll have to explain my issue multiple times.

Review Source

AB

Adrian B.  
Assistant Director of Finance  
Hospitality  
Used the software for: 2+ years

### "Easycto use plus rebates"

July 4, 2024

5.0

Pros

\- rebates - customer service - intuitive software

Cons

\- funding and return of funds speed, it could be faster - it will be nice if it could integrate with the accounting software so users don’t have to upload an excel doc

Review Source

LL

Lee L.  
Assistant Controller  
Hospitality  
Used the software for: 1-2 years

### "Gets the job done "

July 4, 2024

5.0

I've been using it for a couple years now and have had no issues

Pros

Its very user friendly and when i have a quest customer service responds right away

Cons

I can never remember my password so i have to reset it a lot

Review Source

JJ

Joyce J.  
Client Accounting Manager  
Telecommunications  
Used the software for: 2+ years

### "Review of Paysystems"

June 4, 2024

5.0

Pros

Ease of use, convenience, reporting functions

Cons

Wait times for deposits and posting of payments.

Review Source

CC

Camila C.  
Gerente  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Aplicativo Complexo"

December 13, 2024

4.0

Experiência um pouco dificil, pois é cobrado uma taxa absurda para realizar a transferencia do valor.

Pros

Poder acessar saldo, extrato, etc pelo celular.

Cons

O aplicativo possui algumas deficiências, como por exemplo, não é liberado a opção PIX para todos os usuários, taxa de transferência muito alta, e dificuldade de realizar compras pela internet.

Review Source

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