--- title: "Swapcard Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Swapcard Software - reviews, pricing plans, popular comparisons to other Virtual Event products and more." source_url: "https://www.capterra.com/p/234990/Swapcard/" page_type: "product" language: "en" --- # Swapcard Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Swapcard ## What is Swapcard? Swapcard is the revenue-first intelligent event management platform built for associations, trade show organizations, media companies, and conference organizers. Swapcard unifies the entire event lifecycle on a single intelligent platform, from registration to engagement and monetization, actively converting attendees into qualified exhibitor leads. With an intuitive interface, seamless integrations, and real-time analytics, Swapcard helps organizers streamline operations, prove exhibitor ROI, and unlock new revenue streams. Trusted by global leaders such as Informa, Clarion, NAVC, IAAPA, and Koelnmesse, Swapcard has powered more than 15,000 trade shows, exhibitions, and conferences worldwide, transforming event technology from a cost center into a strategic, data-driven revenue engine. ## What is Swapcard used for? [Virtual Event](https://www.capterra.com/virtual-event-software/)[Conference](https://www.capterra.com/conference-software/)[Event Management](https://www.capterra.com/event-management-software/) Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $610 Per User, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Swapcard alternatives Highest Rated [vFairs](https://www.capterra.com/p/149104/vFairs/) [4.8 (631)](https://www.capterra.com/p/149104/vFairs/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149104/vFairs/) [4.5 (1,094)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (76)](https://www.capterra.com/p/130158/EventsAIR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting price $7000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/234990/Swapcard/alternatives/) ## FAQs about Swapcard Features and Usability ### What are the key features of Swapcard? Swapcard offers event management tools such as registration management, ticketing, agenda management, and attendee profiles. It also includes networking and engagement features like chat/messaging, one-to-one messaging, gamification, and lead capture, plus virtual event capabilities including live streaming, virtual lobby, video conferencing, and real-time analytics. Pricing ### How much does it cost and what fees or limitations are included? Swapcard starts at $610 per year per user for the Event Engagement Platform, which includes an interactive schedule builder, mobile app, hosted buyer, and virtual events. The Registration & Management Platform has price not listed and covers registration, exhibitor management, onsite badging, and reporting. A setup fee is not listed. Integrations ### Which third-party tools and platforms does Swapcard integrate with? Swapcard connects natively to over 30 integrations, including event platforms and registration tools such as A2Z Events, Bizzabo, Cvent Event Management, Eventbrite, Eventmaker, and GEVME, plus CRM and mapping tools like HubSpot CRM, IndoorAtlas, MapsIndoors, and Map Your Show. Getting Started and Support ### What training and onboarding options does Swapcard offer? Swapcard provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and feature review. Getting Started and Support ### What customer support options does Swapcard offer? Swapcard provides Email/Help Desk, FAQ/Forum, Knowledge Base, 24/7 Live Rep, and Chat support. With no reviewer feedback available here, support quality cannot be assessed from user sentiment, response times, or common frustrations. ## Features AI summary Based on 1,992 Virtual Event reviews Capterra reviewers point to these as the top priorities when choosing virtual event software: - **Presentation Streaming** (**69%** of reviewers rated this feature as critical) - **Registration Management** (**62%**) - **Live Streaming** (**56%**) Swapcard supports all three features buyers rate most highly: **Presentation Streaming**, **Registration Management**, and **Live Streaming**. Together, these capabilities help businesses deliver event content clearly, manage attendee sign-ups efficiently, and broadcast sessions in real time, allowing teams to run virtual events with better coordination and a smoother attendee experience. Registration Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Attendee Management 4.3 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Process of managing, tracking, and communicating with individuals who are registered to attend an event Live Streaming 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Live stream to multiple devices simultaneously Online Registration 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Real-time registration over the web Real-Time Chat 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with customers, users, etc. Recording 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Record live video calls to play later Swapcard 74 features ### All Features - Access Control: Regulate who can view information within the system - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Agenda Management: Access event or meeting agenda online - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Attendee Profiles: List information about event guests - Audience Engagement: Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) - Badge Management: Create, manage, and print wearable badges - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows - Contact Management: Manage, organize, and store contact information - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Exhibit/Vendor Management: Manage location logistics and coordinate the participation of exhibitors or vendors in an event - For Virtual Events: Designed for events that occur online - Forms Management: Store, manage and track all forms in a centralized location - Gamification: Games or game-like elements to track progress and reward accomplishments - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Live Streaming: Live stream to multiple devices simultaneously - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Mobile Access: Access software remotely via mobile devices - Mobile Check-in: Allow attendees to check in via their mobile devices - Multi-Language: Manage and support multiple languages - Networking: Discover and connect with speakers and attendees at an event - One-to-One Messaging: Send personal messages to clients or attendees - Online Registration: Real-time registration over the web - Payment Processing: Accept, record, and reconcile financial transactions - Personalization: Adjust communications based on previous interactions or personal preferences - Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recording: Record live video calls to play later - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Speaker Management: Discover speakers and manage their details, booking and time. - Speaker Profiles: List information about event speakers - Sponsor Pages: Provide sponsors with dedicated digital space within event website - Sponsorship Management: Raise funds via sponsors and grants - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticketing: Customize, sell, and distribute tickets - Video Conferencing: Connect with meeting participants remotely over video - Video Streaming: Allows users to view videos without downloading media files - Virtual Lobby: Virtual waiting area for attendees - Visitor Registration: Make a list and register visitors - Website Management: Built-in website builder or integration with third-party site --- Features 4.3 (6) 4.3 Based on 6 reviews ## Pricing Value for money 4.0 (5) Registration & Management Platform Based on registrant volume It includes: - Custom Registration Site - Built-in & Custom Reports - Attendees Advanced Registration - Exhibitor Registration - Exhibitor Management Portal - Speaker Portal - Call for Papers & Paid Sessions - Onsite Equipment & Support Event Engagement Platform $610.00 Per User,Per Year It includes: - In-App Basic Registration - Event Web & Mobile App - Sherlock - AI Agent - Virtual Events & Webinars - Attendee Networking - Exhibitor Networking - Onsite Support - Hosted Buyer & Smart Meetings - Exhibitor Lead Center Value for money 4.0 (5) 4.0 Based on 5 reviews ## Integrations [ Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[ Bizzabo](https://www.capterra.com/p/135385/Bizzabo/)[ Weezevent](https://www.capterra.com/p/162481/Weezevent/)[ Swoogo](https://www.capterra.com/p/161291/Swoogo/)[ Map Your Show](https://www.capterra.com/p/183810/Map-Your-Show/) ## Support, customer service and training options Customer Service 4.2 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (5) 4.2 Based on 5 reviews ## User reviews Overall rating 4.3 Based on 6 reviews Filter by rating 5(4) 4(0) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent VC Valentina C. Events and Brand Activation Manager Market Research ### "Great platform for virtual events! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 11, 2025 I have used it multiple times while working for a marketing agency and so far it has been the best platform to work with for virtual events. Pros I like the fact that it is easy to use and can handle multiple stages at the same time. For whoever works in events it is a very convenient tool to efficiently handle virtual and logistic challenging events. Cons It might difficult at first to understand the setup, like every platform, but then it gets very easy to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 17, 2025 Thank you Valentina for your review! We’re thrilled to hear that you’ve had such a positive experience using our platform for virtual events. It's fantastic to know that Swapcard has made managing complex and logistically challenging events easier for you. We look forward to supporting your continued success with many more events! KG Kayla G. Event Marketing Manager Information Technology and Services ### "Connection Issues with Platform" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 December 18, 2024 Ultimately, we discovered that their platform cannot withstand the number of attendees our event has which caused an array of issues during the event. Their customer service did not help us fix these issues which led to us finding a new vendor. Pros The ease of set event set up was probably the best part of the experience. Cons The ability to secure a connection with audience. We had multiple dropped sessions and attendees werent able to get into the event. When we took this concern to customer support they told us there was nothing they could do about this issue. Alternatives considered [Bizzabo](https://www.capterra.com/p/135385/Bizzabo/) Reasons for choosing Swapcard Price but we ended up switching to bizzabo in the end due to SwapCard technology not being suitable Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 13, 2025 Hello Kayla, Thank you for taking the time to share your feedback. We are glad to hear that the ease of setting up your event was a positive part of your experience, but we deeply regret the technical issues you encountered. We are continuously working to improve our platform's capabilities and we take your comments to heart in order to better handle similar situations in the future. We wish you continued success with your events and hope there may be an opportunity to serve you better in the future. The Swapcard Team CL Carlos L. Senior Client Services Executive Events Services ### "Feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 12, 2023 I think Swapcard is a great platform, easy to set up the events and to create as many fields as required, integrations are straight forward and the look and feel of the app is very professional and user friendly Pros It is a really easy to use all in one platform. Delegates really enjoy the platform and how they can connect with others, follow the agenda live and access the virtual content Cons One thing that I think it could be improved is for Swapcard access when a device is going to be used from one event to the other you must delete all the data collected from the device in order to be able to log into the other event. I think if you could keep the data on the event would be better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PK Pushwinder K. Commercial Manager Oil & Energy ### "Great to swap details by scanning bar codes, but could improve with proximity sensors and phone taps" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 February 24, 2022 Pros Its user friendly and quickly you can work out how to share contact details. Cons I would avoid scanning barcodes from devices and rather would prefer taps of phone to exchange details Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Global Marketing Manager Computer Software ### "Swapcard is the future of virtual events" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 August 24, 2021 Pros Such an easy to use software and our sales team loves it. Cons I wish there was an app for it or something that can be used on-demand post-event. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. scott W. Director of Field Services ### "Still new to swapcard, but so far it is really wonderful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 10, 2018 Pros The ability to plan ahead and keep appointments with clients is key. This just changed the game and made life easy Cons There are still a lot of places that are not using swapcard for events, but you can still use the scanner to make the contacts. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 18, 2018 Many thanks Scott! We'd be glad to discuss with you, feel free to contact us. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.