# Polaris ILS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Polaris ILS Software - reviews, pricing plans, popular comparisons to other Library Automation products and more.

Source: https://www.capterra.com/p/235000/Polaris-ILS/pricing

---

# 

 Polaris ILS Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Polaris ILS

## What is Polaris ILS?

Polaris ILS is an integrated library system software that allows libraries to optimize staff workflows, reduce overhead, and improve patron services. The software provides tools for managing acquisitions, circulation, cataloging, serials, and administration. Features include automatic authority control, EDI ordering, responsive PAC, and easy report creation. Polaris aims to help libraries enhance their services while streamlining operations.

## What is Polaris ILS used for?

[Library Automation](https://www.capterra.com/library-automation-software/)

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Polaris ILS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.iii.com&name=Polaris ILS)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Polaris ILS

5.0 (1)

VS.

[### LPT:One](https://www.capterra.com/p/124536/LPT-One/)

[3.9 (8)](https://www.capterra.com/p/124536/LPT-One/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

3.6 (8)

Value For Money

0.0 (0)

Value For Money

3.8 (6)

Customer Service

5.0 (1)

Customer Service

3.2 (6)

## Polaris ILS alternatives

[OpenBiblio](https://www.capterra.com/p/214704/OpenBiblio/)

[0.0](https://www.capterra.com/p/214704/OpenBiblio/#reviews)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/214704/OpenBiblio/)

## Pricing

### Starting price

Contact vendor  
for pricing

Free trial  
not available

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Librarian

Libraries

### "Polaris is the best modern solution for users looking to migrate from older software like Sierra"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 7, 2023

Better patron record management and ability to keep public service staff using browsers rather than clients is a win for all parties.

Pros

Easy to migrate from Sierra ILS (staying within the Innovative family); search on staff end is very responsive and easy to access records for patrons and content

Cons

Some records did not migrate in the best manner, but were easily repaired; the public catalog is not as powerful as some outside vendors for public searching

Alternatives considered

[SirsiDynix Symphony](https://www.capterra.com/p/8965/SirsiDynix-Symphony/)

[Koha](https://www.capterra.com/p/153941/Koha/)

Reasons for choosing Polaris ILS

Polaris is maintained by the same company that managed our Sierra and made the cutover easier compared to moving to a non-Innovative product

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)