# NextBillion.ai Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is NextBillion.ai the right Route Planning solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/235173/nextbillion-ai/reviews

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NextBillion.ai

4.8 (12)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of NextBillion.ai

Ease of use

4.8

Customer Service

4.9

## Showing most helpful reviews

Showing 1-12 of 12 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Javed L.  
Sr Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Hands down the best Mapping tech out there"

July 18, 2022

5.0

We use NextBillion.ai's API for a bunch of use cases for a client in Logistics industry. We use the Distance Matrix API for ETA calculation, their geocoding and places API and their VRP solver for complex route optimization. We love the ease of integration and helped us go-live very quickly. Overall experience was great.

Pros

I really like that there is a generous free tier for almost all API. I like the quality and active nature of support. The costs are also very reasonable and does not drive a business to bankruptcy.

Cons

Nothing that I can mention specifically.

Switched from

[Mapbox](https://www.capterra.com/p/171362/Mapbox/)[Google Maps](https://www.capterra.com/p/227511/Google-Maps/)

Google is fairly rigid and 10x more expensive and because of flexibility and cost effective nature of NextBillion.ai we decided to switch.

Review Source

VR

Verified Reviewer  
Business Development Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great APIs for ETA calculation and Route Planning"

July 8, 2022

5.0

Our overall experience has been really good so far, we love their support and cost is very reasonable.

Pros

I like that we get 100000 API calls free every month. I really like the active support nextbillion provides. The ETA provided are very precise and we used for our field professionals who travel to patient destinations for sample collection.

Cons

There is nothing specific I dislike at this point in time.

Switched from

[Mapbox](https://www.capterra.com/p/171362/Mapbox/)[Google Maps](https://www.capterra.com/p/227511/Google-Maps/)

The cost was very high for Google and was not scalable for us, and the matrix size support is also limited. Nextbillion supports 1000x1000 distance matrix calls from the get-go and can scale bigger as well. This helped us quite a bit.

Review Source

RI

Robinson I.  
Head of Program Management - Product Platform  
Information Technology and Services  
Used the software for: 1-2 years

### "NextBillion AI - Bolt Technologies collaboration "

May 21, 2022

4.0

Pros

The mapcreation platform has been very customised and also gives users to edit and maintain their maps at extremely low cost and with high quality ensuring higher customer satisfaction

Cons

Nothing as of now as we believe that every product goes through further iterations

Review Source

JT

Jamie T.  
Software Developer  
Pharmaceuticals  
Used the software for: Less than 6 months

### "NextBillionAI's driving matrix is top tier"

January 6, 2022

5.0

\[SENSITIVE CONTENT\] and \[SENSITIVE CONTENT\] from NextBillionAI were very helpful in getting familiar with the software and answering questions we had during integration. The integration was very smooth and we were able to swap out our previous provider quickly.

Pros

Simply put, this was the only software that could return a driving matrix in the size we required.

Cons

We haven't run across any downsides to NextBillion's service yet.

Alternatives considered

[LocationIQ](https://www.capterra.com/p/164206/LocationIQ/)

Reason for choosing NextBillion.ai

No one else could offer what we required.

Switched from

[LocationIQ](https://www.capterra.com/p/164206/LocationIQ/)

LocationIQ could not provide a driving matrix in the size we required.

Review Source

Rishabh S.  
Director  
Information Technology and Services  
Used the software for: 6-12 months

### "Better ETAs for our customers and vendors"

September 9, 2021

5.0

Great

Pros

Most impactful feature is better ETAs. Easy to implement and cost effective.

Cons

No features that are currently difficult to implement or use.

Review Source

VR

Verified Reviewer  
Head of Engineering  
Human Resources  
Used the software for: Less than 6 months

### "Next Billion helped us integrate mapping into our internal platform in the least amount of time."

November 17, 2021

5.0

Pros

We use NextBillion maps for internal tools we built for our marketing team and were blown away by how easy it was to integrate into our React application.

Cons

Nothing I can think of. We had a very seamless experience

Review Source

Gianluca A.  
Founder  
Information Technology and Services  
Used the software for: Less than 6 months

### "Data Matrix - great value for money"

January 25, 2022

5.0

Pros

Matrix of distance let us to provide great services for end customers at a very reasonable price

Cons

nothing, the api works very well and we had no problem

Review Source

VR

Verified Reviewer  
Geographer  
Higher Education  
Used the software for: 6-12 months

### "Definitely consider using NextBillion.ai again, it is great"

December 18, 2022

4.0

Pros

It is easy to implement and API was easy to understand and deploy.

Cons

There is nothing I do not like, so far, so good.

Review Source

AV

Ajit V.  
CEO  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Emergency Services APIs"

September 8, 2021

5.0

Excellent

Pros

Highly responsive and reliable platform. We are able to achieve what their global competitors offer at a much more reasonable price

Cons

I don’t think there is anything to be specific about. They are a young and growing team and have built a platform that can grow to disrupt the space

Review Source

NS

Neeraj S.  
Director  
Consumer Electronics  
Used the software for: I used a free trial

### "Customised, reasonably priced and easy to use product"

December 9, 2021

4.0

Pros

Easy to use product, customised to business requirements, reasonable cost

Cons

I am happy with the product so far, I don't see any cons yet

Review Source

LS

Lucas S.  
Research Fellow  
Think Tanks  
Used the software for: I used a free trial

### "Using data and API from NextBillion to understand travel access"

July 13, 2022

5.0

Overall a good experience. Will definitely consider using NextBillion.ai again, especially if they add more capabilities to my market of concern.

Pros

API was easy to understand and deploy. Technical support is quick with answering queries about which optional API parameters are available for use in my market.

Cons

Travel mode options are limited to only four-wheelers in my market of concern.

Review Source

BP

Bhavya P.  
PhD student  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "distance matrix is very useful for my research project"

January 25, 2022

5.0

Pros

First, the team is very nice, the response is quick and helpful. Second, it is easy to use and get the data.

Cons

So far, I do not have any dislikes about this software.

Review Source

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