# Redbox Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Redbox Software - reviews, pricing plans, popular comparisons to other eCommerce products and more.

Source: https://www.capterra.com/p/235189/Redbox

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# 

 Redbox Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Redbox

## What is Redbox?

Your brand. Your business. Grow with Redbox, a powerful online ordering and delivery platform which supports many models. Online Marketplaces: With Redbox you can easily pull together an online marketplace of many hand picked outlets. Branded E-Commerce: Redbox can also be used to power an app just for your brand. It's not just about food: Redbox is here to power whatever you need to deliver. Integrations into delivery networks and dispatch systems allow your products to get moving!

## What is Redbox used for?

[Online Ordering](https://www.capterra.com/online-ordering-software/)[Marketplace](https://www.capterra.com/marketplace-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)

Top alternative

Featured

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£149

Other, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Redbox?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://korelogic.co.uk/&name=Redbox)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Redbox

4.5 (11)

VS.

[4.2 (1,304)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting Price

£149

Other, Per Month

Starting Price

$31.1

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (11)

Ease Of Use

4.0 (1,292)

Value For Money

4.6 (10)

Value For Money

4.1 (1,168)

Customer Service

4.8 (10)

Customer Service

3.9 (1,157)

## Redbox alternatives

[4.2 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (42)](https://www.capterra.com/p/157466/Rezku-POS/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.1 (76)](https://www.capterra.com/p/122189/HungerRush360/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

[4.3 (66)](https://www.capterra.com/p/149980/Ehopper/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/235189/Redbox/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Multi-Vendor

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Designed for multiple vendors

Payment Processing

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Reviews Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track and monitor reviews of products or services

Customer Accounts

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Record customer information, purchase history, and other notes

Data Security

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Protect sensitive data for digital privacy

Delivery Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage order deliveries until they are received by the customers

Redbox 77 features

Define levels of authorization for access to specific files or systems

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage customer orders that cannot be filled immediately due to out-of-stock items

Create, manage, and send invoices or bills to customers

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Create and manage digital catalog of products/services with their details, specifications, and price

Organize and group data or items based on various criteria

Tracking, calculating, and paying commissions and earnings to employees

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Accept and process credit card transactions

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Protect sensitive data for digital privacy

Graphical representation of data

Manage order deliveries until they are received by the customers

Track products that are for sale at a reduced price or part of coupon promotions

Assemble applications and processes by dragging over and arranging pre-built components

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Serves restaurants

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Create and edit a list of food/beverage items

Access software remotely via mobile devices

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and support multiple locations

Manage multiple teams and operations from a central location

Designed for multiple vendors

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

An online catalog of inventory that customers can view

Tracks and processes online orders

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Track orders throughout the fulfillment process

Accept, record, and reconcile financial transactions

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Accept and process customer payments for products or services using hardware and software

Track and manage the profit margin between the cost of a product and its selling price.

Present a catalog of inventory that customers can view

Design, communicate, and distribute incentives to perform a specific action

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Upload, track, and submit receipts in a central database

The ability to enter orders from a remote location such as a computer, mobile, or tablet.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants

Track and facilitate returns of products sold

Track and monitor reviews of products or services

An order generated by a seller to a customer, containing details about products or services

Reports specific to sales analysis for trends and strategies

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Manage and track orders being shipped to customers

Checkout of online store

Manage the buying, selling, and holding of stocks

Assign waitstaff and coordinate the table services

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Built-in website builder or integration with third-party site

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (11)

4.5

Based on 11 reviews

## Pricing

Value for money

4.6 (10)

Basic

£149.00

Other,Per Month

Value for money

4.6 (10)

4.6

Based on 10 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (10)

4.8

Based on 10 reviews

## User reviews

Overall rating

4.5

Based on 11 reviews

Filter by rating

5(8)

4(1)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DB

Destiny B.

Bartender

Food & Beverages

### "Redbox delivery "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

May 29, 2024

Pros

I like how it made keeping my orders in order

Cons

There were so many flaws starting with not an USA app

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Owner

Food & Beverages

### "Great software - likely the best in the industry"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 1, 2022

Great overall experience and looking forward to future updates and working with them.

Pros

It's easy to use and manage with a great feature set.The setup is quite direct, working with the Redbox team, to get the implementation how I want it.

Cons

As the software has to suit many use cases/people- you may have to forgo a feature or 2. Or suggest it!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CA

Christopher A.

Ceo

Non-Profit Organization Management

### "Highly recommended "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 3, 2022

Quick, slick and great tech

Pros

Fantastic product and service. I will be using for all future projects!

Cons

Everything is great. I can’t fault it in anyway

Reasons for choosing Redbox

Price and quality of product

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CB

Chiffon B.

Marketer

Entertainment

### "Online Ordering with Redbox"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 17, 2021

My overall experience of Redbox had been a fairly good one. Benefits I have realized with using Redbox is smoother management of viewership. The Redbox product is very efficient for the most part.

Pros

Ordering features were most impactful. Product is easy to use. Integration was rather simple as well with existing platform.

Cons

Features I feel could be improved are the drop down menus for searching movie titles. This aspect of compiling movie titles can make integration a little difficult. Other than that it would be awesome if their were a way to highlight titles of movies.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IF

ian f.

Director

Food & Beverages

### "Good and Bad "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

October 16, 2021

Its been ok, nice helpful people, good system and could be better but all systems can improve.

Pros

I like the way it adds up and includes the vat, its good that its all calculated for payouts during the week. I think there could be better additions as if you refund £10 you dont seem to take the payments to Redbox off the outlet so really if there is a refund we as the user pay for redbox.

Cons

I think the terminals leave a lot to be desired, i wanted to ramp up this business in a different way to others but we lost confidence in the terminals closing down, losing volume, needing to be re booted.

Reasons for choosing Redbox

We just googled this type of system and my business partner said these were the way to go.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JT

Jay T.

Owner

Computer Software

### "Love it"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 14, 2021

Pros

The software is easy to use for both myself and my restaurants

Cons

Not a lot of integrations as of yet with limits what you can do with the software.

Reasons for choosing Redbox

UK based, better customer service

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IL

Isabella L.

Product specialist

Food & Beverages

### "Looks great & easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 14, 2021

I didn’t think setting up an online marketplace could be this straight forward!

Pros

Easy set-up and management in the back-end, and a fantastic user-friendly front end system for the customer. Being able to get targeted messaging out to our customers via the Redbox marketing features will be and added bonus!

Cons

I can’t think of any negatives as of yet.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MB

Mark B.

Co-Owner

Food & Beverages

### "Powerful product, that's easy to use and start a restaurant marketplace"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 8, 2021

I wanted to set up a food ordering app for our town as lots of restaurants didn't really do takeaway. I thought it might be a difficult process but after speaking with the guys at Redbox it seemed pretty straight forward. Thankfully it was and with the support they provided I got up to speed with the system in a day or two, and then just started adding restaurants. We've not got about 25 restaurants on our Redbox Marketplace and they love it, and customers give us lots of positive feedback about their ordering experience. Love it!

Pros

Redbox is just really easy to use. The software, coupled with customer service meant it was very easy to get started and set up a successful marketplace in my area. I can get each restaurant set up on the system, along with their menu and get them live on the app within about 30 minutes meaning I can react quickly once a restaurant has said they'd like to join our app.

Cons

Nothing really - it just works and customers love it

Reasons for choosing Redbox

The full backend system meant that I can give logins to restaurants so they can manage their own menus. This was a big draw as on other platforms they would have to go through call centres which can take up to two weeks to make any alterations or mark things as Sold Out. The app updates pretty much instantly when a restaurant makes a change, which they all love. Also being able to take pre-orders has been really useful and again isn't provided by many other platforms - it's helped restaurants grow their orders before they've opened for the day.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JH

Jack H.

Director

Food & Beverages

### "Fantastic Developers - Always communicate "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 6, 2021

Pros

The software is so easy to use. It’s easy for restaurants to engage with the software and make live changes to there menu. The app Redbox designed is easy to use, easy on the eye and simple compared to other apps in the market.

Cons

Having bespoke features of the app or features that you can add to your app. I’m sure the guys are working this already.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Joel M.

Head chef owner

Food & Beverages

### "Joel’s chicken "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 6, 2021

Pros

Been able add all the specifics for the menu is helpful and the pre ordering is also handy so we can plan ahead for ordering etc. It was easy to set up and integrates well with the terminal.

Cons

It can be a bit confusing and difficult to navigate at times especially with someone thats not involved in software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/235189/Redbox/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)