# Qbox Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Qbox the right Content Collaboration solution for you? Explore 70 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/235256/Qbox/reviews --- Qbox 4.9 (70) [View alternatives](https://www.capterra.com/p/235256/Qbox/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Qbox Ease of use 4.9 Customer Service 5.0 ## Pros and Cons in Reviews KZ Karen Z PrincipleAccounting, Self-employedUsed the software for: More than 2 years. “This can all be done remotely on both sides - QBD offers a system that works better than QBO for so many of my clients.“ December 29, 2025 KC Kristen C OwnerAccounting, Self-employedUsed the software for: More than 2 years. “Pricing is has gone up up quite a bit since I first started and was once told a while ago that I was grandfathered into the plan I had and that was not true.“ January 23, 2026 KZ Karen Z PrincipleAccounting, Self-employedUsed the software for: More than 2 years. “My only other wish is that they would develop a way to use their system with other desktop-based accounting software. As this is the best thing I've ever come across.“ December 29, 2025 KZ Karen Z PrincipleAccounting, Self-employedUsed the software for: More than 2 years. “The system has only been unexpectedly unavailable once - during a major power-out - in all the years I've used it.“ December 29, 2025 SS Sharon S FinanceAccounting, Self-employedUsed the software for: More than 2 years. “I like that it is basically maintenance free and if I do need help, I have always been able to get support on the phone quickly and get my issue resolved completely.“ February 10, 2026 AG Aneta G PresidentAccounting, 2 - 10 employeesUsed the software for: 1-2 years. “The fees keep going up, and storage costs can get high fast.“ December 9, 2025 AG Aneta G PresidentAccounting, 2 - 10 employeesUsed the software for: 1-2 years. “Qbox delivers good value for money if you need dependable cloud storage and smooth file sharing.“ December 9, 2025 AG Aneta G PresidentAccounting, 2 - 10 employeesUsed the software for: 1-2 years. “For small businesses, the price can feel a bit heavy.“ December 9, 2025 ## Showing most helpful reviews Showing 1-25 of 70 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Yigal S. Owner Accounting Used the software for: 2+ years ### "QBox is a great resource" February 19, 2026 5.0 My favorite part of dealing with QBox is the excellent support we receive from their various representatives. They have been a tremendous help to us and go beyond the call of duty when they help us out. I am a huge QBox fan- I recommend it highly to those still using QuickBooks Desktop Pros The nature of our business requires the ability to access and share data on different companies using QuickBooks. QBox has been a tremendous resource that allows us seamless sharing of our QuickBooks files. Cons The only issue has been dealing with various Internet filters that impact our use of QBox. This is not a problem with QBox itself but just our experience. Review Source KZ Karen Z. Principle Accounting Used the software for: 2+ years ### "Qbox is FANTASTIC - Thank You!" December 29, 2025 5.0 Overall, I wish I could move all my clients out of QB Online and into QB Desktop, so that I could use Qbox with all of them. My only other wish is that they would develop a way to use their system with other desktop-based accounting software. As this is the best thing I've ever come across. Pros Qbox provides a way to use QuickBooks Desktop (QBD) in an online environment, offering real-time results. Specifically, clients can see their up-to-date books at any point in time. Clients can do the accounting work they want to do & it is available instantly for review. I am able to support clients directly as they work in their books & provide solutions & training for problems they may encounter. This can all be done remotely on both sides - QBD offers a system that works better than QBO for so many of my clients. We are all much happier. Cons There is nothing I like least about Qbox. The price is right. Customer support is always available with polite and easy-to-follow instructions. The system has only been unexpectedly unavailable once - during a major power-out - in all the years I've used it. They always let me know in advance of system back-ups and maintenance so I can plan my work around those times. There is nothing to not like about Qbox (my opinion). Alternatives considered [ONE UP](https://www.capterra.com/p/145271/ONE-UP/) Reason for choosing Qbox OneUp Networks was about 100x more expensive for no greater capabilities. Review Source EJ Erlinda J. OWNER- ADMINASTRATOR Accounting Used the software for: 6-12 months ### "FAST FRIENDLY SERVICE" April 22, 2026 5.0 AWESOME EXPERIENCE, DURING SEVERAL SITUATIONS! #1. THEY ANSWER EMAILS QUICKLY #2. THEY ANSWER PHONE CALLS ON THE 1ST DIAL. THERE IS NO WAITING THEY CAPTURE YOUR SCREEN AND FIX ALL THAT NEEDS TO BE FIXED. Pros I LOVE EVERYTHING ABOUT QBOX! ESPECIALLY THE QUICK RESPONSES FROM THEIR SERVICE DEPT. EVERY EMAIL OR PHONE CALL I HAVE MADE FOR ASSISTANCE THEY ARE RIGHT THERE TO ASSIST ME! EVEN WHEN I THOUGHT ALL WAS LOST DUE TO A ELECTRICAL OUTAGE, THEY GOT IT RIGHT BACK FOR ME! NOW THAT IS GREAT SERVICE! THANK YOU FOR YOUR GREAT SUPPORT! Cons THAT ONLY ONE PERSON CAN BE ON AT A TIME WITH IT LOCKED. THE BUSINESS OWNER NEEDS TO BE SENT AN EMAIL WHEN AN EMPLOYEE OR ANYONE ELSE LOGS ON. SO THEY CAN KNOW AND BE INFORMED OF WHAT THEY DID AND HOW LONG THEY WERE ON. JUST INCASE THEY ARE WORKING REMOTE. Alternatives considered [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) Reason for choosing Qbox BETTER SERVICE, PRICE, MORE OPTIONS - MORE EMPLOYEE'S CAN ACCESS AT DIFFERENT TIMES THAT THEY CAN WORK. Review Source RS Ryan S. Treasurer Arts and Crafts Used the software for: 6-12 months ### "Good customer service, good product" June 27, 2025 5.0 Customer service went above and beyond, Even after I quit using the service they helped me work through an audit and that is very much appreciated Pros The software dimply works, and it allowed me to share our files without corrupting them. It was used by me and the accountant Cons I was pretty happy in general about this software but I can't leave a review without saying at least 100 letters. Review Source SS Sharon S. Finance Accounting Used the software for: 2+ years ### "Qbox - proven to be valuable " February 10, 2026 5.0 I've been using Qbox for 10+ years. I have never had a bad experience. Their product and support are far above the competition in their industry. Pros There are plenty of things I like and appreciate about Qbox. I like that it is basically maintenance free and if I do need help, I have always been able to get support on the phone quickly and get my issue resolved completely. Cons I cannot think of anything at the moment. I suppose if that was all I focused on, I might be able to come up with something. Alternatives considered [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) Reason for choosing Qbox It is secure, easy to use and a support team that is available and knowledgeable. Review Source AM Adam M. Technology Manager Accounting Used the software for: 2+ years ### "QBox is a Tried and True solution for remote access." October 22, 2025 5.0 We've used QBox for many years. It has made it possible to perform bookkeeping and accounting processes for clients who are loyal to a QBD version. Customer support has always been very responsive. Pros Ease of syncing QB Desktop files between our accounting team and our clients. The only other option in most cases would be to send an accountant or bookkeeper onsite to use their computers instead of working remotely. Cons Sync for multi-user environment doesn't provide multi-user sync for our accounting team. If we log in, the client multi-user environment is completely locked. Would like the ability to have our accountants access the QBD file without locking out the client-side team. Alternatives considered [RemotePC](https://www.capterra.com/p/173304/RemotePC/) Reason for choosing Qbox QBox allows collaboration and file sharing without having to log into the client network and without installing an application that would effectively put a hole in our network defenses. Review Source KC Kristen C. Owner Accounting Used the software for: 2+ years ### "Great for File Sharing!" January 23, 2026 5.0 I have had a great experience with Qbox and plan to keep my service for many more years to come. I have had no significant problems with my files being stored and shared. Pros Qbox has been a great fit for file sharing. I have used it for 8+ years now and the support has been awesome when it's needed. Cons Pricing is has gone up up quite a bit since I first started and was once told a while ago that I was grandfathered into the plan I had and that was not true. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) I hate team viewer and having to login to other computers to access files Review Source MB Melissa B. Accounting Manager Computer Software Used the software for: 2+ years ### "Works great" April 13, 2026 5.0 Had a positive experience overall. The only reason for closing our account was that we made the switch to Quickbooks Online Pros Qbox was great for sharing company files across multiple computers. Never had any issues. Customer support was great when closing the account and I had a question. Cons No cons to say about Qbox. Always worked great with no issues. The only reason for closing our account was that we made the switch to Quickbooks Online Review Source sC susan C. owner Architecture & Planning Used the software for: 2+ years ### "Smooth file sharing between businesses" April 17, 2026 5.0 Very Good Have been using it for several years with different accountants and it runs very smoothly Pros I had a problem with quickbooks link and they support helped me solve it when Intuit was not helping. Cons The file saving seems a bit difficult. I would like to not see old files from several years ago that are not used but would like them to remain somewhere so I could get into them if I ever needed them. Review Source PP Penelope P. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Highly Recommended " March 27, 2026 5.0 Once installed it works seamlessly without effort. I have worked with QBox for multiple years now and not had any issues. It was a game changer for our team! Pros I really appreciate the ease of use and the functionality for the money. Additionally, the one time I needed customer support they were very quick to respond! Cons Truly at this time cannot think of anything. It was a while ago now but it took a little bit for set-up and learning curve. Review Source JS James S. Owner Accounting Used the software for: 2+ years ### "QBox was a game-changing solution for us. " November 8, 2024 5.0 I've been using QBox for 7 or 8 years with very little downtime, and as we do remote work for our clients, it makes our work easier. Pros By eliminating the necessity of distributing copies of QBs on flash drives, staff and clients can now access them more easily. current information that is updated in real time. Cons So QB files are to large to be managed in the QBox. Alternatives considered [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[Google Drive](https://www.capterra.com/p/161425/Drive/) Reason for choosing Qbox QuickBooks files are the specialty of QBox, which prevents file errors that are caused by other options. Review Source CR Carolyn R. CFO Non-Profit Organization Management Used the software for: Less than 6 months ### "Great Tool!" February 21, 2024 5.0 Excellent, really. I’ve been very satisfied with this product. Pros QBox has been great for our file storage needs. It’s easy to use and the support is wonderful if you have any questions. I also found that it’s easy to get to a ”human” through their support service , which is always a perk when you’re already busy. It’s a great tool for a low-cost with excellent results. Cons Once I had files uploaded to explorer, I was not able to rename them when I needed to. Instead, I had to delete the file and re-upload a file with the correct name. There may be a function that I know I’m aware of though. Review Source LM Larry M. President Accounting Used the software for: 2+ years ### "Best software ever" May 9, 2025 5.0 Best tech support of any software product I have used. The support team responds quickly, and have always solved my issues. Pros Remote access works well with clients, no matter where they are located. The software is easy to understand, and access is quick. Cons Not a Qbox issue; I just have to remind clients that have more than one file, they must always login from Qbox and not access files directly. Review Source VM Velvel M. Admin Non-Profit Organization Management Used the software for: 2+ years ### "QB Desktop in Multi Location and Multi User" June 26, 2025 5.0 After a recent update, Qbox was crashing on open, and the Tech Support quickly resolved it, even though the Tech was unable to remote in, we managed all via chat Pros Allowing me to use my QuickBooks file in multiple locations securely. Great alternative to signing up for QuickBooks online Cons Nothing to complain about, works great, and I do not have any complaints, and would recommend it to anyone looking for a solution to use QB desktop in multiple locations Review Source JS Jennifer S. HOA Manager Real Estate Used the software for: 1-2 years ### "Satisfied User" September 23, 2025 5.0 Although my use of Qbox is limited, I am very satisfied with it. Knowing that our data is safely stored gives me peace of mind. Pros The customer support is superb. I like the cloud storage. It gives me peace of mind to know that our data is stored safely. Cons I have not found any cons that I could speak of. I've found it to be a very valuable resource in my daily use of the product. Review Source JF Jamie F. Office Manager Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Customer Support Review" October 15, 2025 5.0 I am new to using Qbox and my first time reaching out to support was successful. They were very helpful and quick to respond. They provided me with step by step instructions and links to guides to further explain what I needed help with. I was very impressed with the customer service. Pros I reached out to customer support and they immediately responded back and provided step by step instructions. Very quick response rate and easily to follow along instructions. Cons I do not have any cons about Qbox that I have come across. I haven't used Qbox enough to find any cons. Review Source LF Lynn F. President Sports Used the software for: 1-2 years ### "QBox is a great solution for Quickbooks database sharing" October 5, 2024 5.0 It was easy to setup and use. Accessing the database once synced and unlocked is quick. Pros Quickbooks database syncing that allows remote multiple user access over the internet. Cons Syncing up the database can be a little slow but not enough to be a retraction. Review Source BS Beverly S. Bookkeeper / Secretary Construction Used the software for: 2+ years ### "Great alternative for hosting QuickBooks files" August 24, 2022 4.0 The problems we have solved with Qbox is the ability for everyone's computer to be able to access QB Desktop files, at a reasonable price. I know Qbox will do much more but we haven't tried out any of the other features. Pros The hosting of Quickbook Desktop files is what we bought it for and really the only feature we have used. Intuit charges way too much for their hosting so we tried this and it's worked really well for the most part. This is only good for probably less than 5 users. The most I have used it for has been 3 users for each file. I do bookkeeping for 3 businesses. I like that when a user has the file and has a lock on it, no one else can change the file in any way. When that user is finished, he sync's the file that will then unlock it and someone else can use it. Over the 6 years we have used it, there has only been a couple of times I've needed the file when someone else was using it. I just had to ask them to log out long enough for me to do something quick. I think the pricing is OK and I continue to renew it yearly for my 3 businesses. I use it consistanly to work from home AND office. Qbox is on all my computers. Cons Sometimes the syncing goes crazy. I have had to go back to a previous file a few times but not often. I was able to figure it out pretty easy but I'm not sure a beginner could do it. Tech support is pretty good. I'm grateful for that. I have all the users set up to auto sync but every once in a while that doesn't happen as planned. All I can say is backup, then backup again just in case the file gets corrupted. As long as you have an administrator to take care of the problems, your company will be able to use it just fine. Reason for choosing Qbox We chose Qbox because of the price. And what we needed it for, it handles it good enough! Why pay for features you won't ever use. Review Source SR Silvia R. Manager Accounting Used the software for: 2+ years ### "QBox is the most cost-effective solution for hosting QB Desktop in the cloud" February 10, 2024 4.0 The best thing about QBox is that I don't have to worry about it. It's just there and holds the QB files. There are no downtimes. The QB program runs on the laptop, so it is very fast. We use multiple QBox folders and we have several people working in these folders, and it works just fine 99.9% of the time. It's a great solution. I highly recommend it! Pros The product usually works flawlessly, but when I need help, competent customer support is only a phone call away. There is no long wait when I need to talk to someone in customer service. I've used QBox for years, and whenever I called support, the reps were knowledgeable, professional and efficient. Cons Quickbooks Desktop is my preferred accounting software, and I have a lot of files in my various QBox folders. When there is a reason to reinstall QBox (bought a new laptop), it takes a while to sync all the files down. If there are only a few files, it goes faster. Reason for choosing Qbox Another accountant recommended the product to me. She said it worked great, and it was affordable. Review Source LH Linda H. President Accounting Used the software for: 1-2 years ### "Qbox review" December 13, 2023 5.0 My overall experience has been very positive. We specialize in small businesses that often need accounting help. It has allowed me to not be tied down to a desk all of the time. As long as I can find internet access, I can travel anywhere, and I have in the past. Pros It is an easy platform to use and get clients to change to because they do not have to change their accounting practices to have online access. Cons I haven't discovered anything that I do not like. Review Source MK Melissa K. Controller Accounting Used the software for: 2+ years ### "QBox is awesome!" February 13, 2024 5.0 Pros The Support is better than most any company I have tried to get support from Cons No file search (type in a name to search for a file) Review Source GA Govind A. CEO Accounting Used the software for: 1-2 years ### "Amazing Tool" February 1, 2024 5.0 I have been using QBOX for the last 18 months and I find it super useful Pros It does allow us to share the desktop QB access outside of our network area Cons Some times if we are not careful then we might end up loosing the work that is being done Review Source SH Shardae H. Bookkeeper Accounting Used the software for: Less than 6 months ### "Sync on time" July 22, 2023 5.0 Pros It is able to share files and sync files in real time. It also tells who is currently editing, the last person who edited and when it was edited. Cons I would to be notified when in idle time, to prevent persons from waiting on the synced file. Review Source Jane M. Owner-President Wholesale Used the software for: 2+ years ### "Quick and Efficient " January 6, 2026 5.0 I’ve had a great experience with Qbox. Their knowledgeable technicians respond quickly—typically within five minutes—and resolve issues efficiently. 5 STARS for sure! Pros The value, ease of use, and customer support are what really stand out to me. Even when I’ve made a mistake, they know exactly what’s wrong and fix it right away. Their support team is amazing. Cons There isn’t one thing I don’t like about Qbox. Every experience has been positive, and I truly wish more companies operated in this manner. Review Source Linda S. President Accounting Used the software for: 2+ years ### "Great Product-Even greater Support!" May 11, 2026 5.0 Support is awesome! Truly we do not deal with another application that has this level of support. We have seen some great products that we didn't use because of the lack of support. Qbox is great! Pros We have been using Qbox for many years. It is THE solution when you have QuickBooks Desktop clients. Cons There is a separate charge for a folder if you use attachments. Most of our clients do not so it's not a big problem. Training clients to allow Qbox to sync BEFORE closing their laptop. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.