--- title: "Qbox Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Qbox the right Content Collaboration solution for you? Explore 88 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/235256/Qbox/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Qbox 4.9 (88) [View alternatives](https://www.capterra.com/p/235256/Qbox/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Qbox Ease of use 4.9 Customer Service 5.0 ## Pros and Cons in Reviews TM Teresa M OwnerAccounting, Self-employedUsed the software for: More than 2 years. “I also have the peace of mind in knowing that my Quickbooks Company File is stored in their cloud should I run into an issue with my computer.“ September 4, 2026 PS Preston S OwnerConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “We utilize QBox multiuser and anytime there is some sort of maintenance overnight or on a weekend on the Qbox side it messes up our program and connections.“ June 23, 2026 RS Roy S PrincipalReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “Very easy to use the software, but what was more impressive than the software itself was the timely, telephone support that we received when we wanted to move our QBox account from our bookkeeper's account to our own account. “ September 9, 2026 Alissa S PresidentPharmaceuticals, 11 - 50 employeesUsed the software for: 6-12 months. “I was having some issues logging into the platform, but it was not the fault of Qbox but the fault of my forner accountant.“ July 8, 2026 AM Adam M Technology ManagerAccounting, 11 - 50 employeesUsed the software for: More than 2 years. “It has made it possible to perform bookkeeping and accounting processes for clients who are loyal to a QBD version.“ October 22, 2025 KC Kristen C OwnerAccounting, Self-employedUsed the software for: More than 2 years. “Pricing is has gone up up quite a bit since I first started and was once told a while ago that I was grandfathered into the plan I had and that was not true.“ January 23, 2026 JH Jeff H PresidentReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “We have been using the application for over 5 years and it has been very stable and problem free until this week when I was unable to open the app. “ July 9, 2026 KZ Karen Z PrincipleAccounting, Self-employedUsed the software for: More than 2 years. “The system has only been unexpectedly unavailable once - during a major power-out - in all the years I've used it.“ December 29, 2025 ## Showing most helpful reviews Showing 1-25 of 88 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Carolann J. Office Manager Wine and Spirits Used the software for: 1-2 years ### "Reliable and Convenient" September 22, 2026 4.0 Our overall experience with Qbox has been very positive. It provides a practical and cost-effective solution for managing and sharing our accounting files, allowing our team to collaborate without the complications of manually transferring files or worrying about different versions. The cloud storage and file-sharing functionality provide added convenience, particularly when working with our accounting team. Qbox has become a useful part of our accounting workflow, helping us maintain continuity and making day-to-day file management easier. Overall, a reliable solution that does what we need it to do without unnecessary complexity. Pros Qbox makes it easy for our accounts team to share and collaborate on our accounting files. The ability to access files securely, save changes and keep everyone working with the latest version is particularly valuable. It integrates well into our existing accounting workflow, and once set up, the day-to-day process is straightforward. It also provides good value for money for a small organisation like ours. Cons There is a slight learning curve initially. Users need to be mindful of properly closing and syncing files so that others can access the latest version. However, once everyone becomes familiar with the process, it works well. Review Source SH Serena H. Controller Management Consulting Used the software for: 1-2 years ### "Amazin Solution for File Sharing" August 27, 2026 5.0 The cloud storage came in very handy when someone accidentally restored an old backup and we thought we lost months of work. Thankfully, the last sync in Qbox was able to save us. Qbox is very simple to use and share files and folders with others. For the price, I don't think I could ask for more. Recently, I had to contact customer service for an issue, and the question was answered and the issue resolved quickly. Pros The file sharing has made using QuickBooks Desktop with our office staff and CPA a breeze. No more sending an accountant's copy every time we need to make changes. We also can upload and share documents as needed. Cons If I have to answer something here, it is the occasional issue with syncing. Restart Qbox and it is usually immediately resolved. Review Source RS Ryan S. Treasurer Arts and Crafts Used the software for: 6-12 months ### "Good customer service, good product" June 27, 2025 5.0 Customer service went above and beyond, Even after I quit using the service they helped me work through an audit and that is very much appreciated Pros The software dimply works, and it allowed me to share our files without corrupting them. It was used by me and the accountant Cons I was pretty happy in general about this software but I can't leave a review without saying at least 100 letters. Review Source JH Jeff H. President Real Estate Used the software for: 2+ years ### "Quick Support Response" July 9, 2026 5.0 We have been using the application for over 5 years and it has been very stable and problem free until this week when I was unable to open the app. I signed in, and connected with the support team and followed their recommendations and the problem was resolved within a few hours. Pros Its a good option for sharing a Quickbooks desktop application. Great system that is easy to use with support available when needed. Cons US dollar pricing. We are based in Canada so the exchange rate takes it from being affordable to expensive. Switched from [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/) The system no longer supported the synchronization of files Review Source TM Teresa M. Owner Accounting Used the software for: 2+ years ### "I wish all computer software and apps were as easy as Qbox" September 4, 2026 5.0 My experience with Qbox has been nothing but positive since I began using. Everything I have experienced has been very positive. Positive from ease of use to support assistance. Pros I like everything about Qbox. It is east to use and if you have a problem, their support is only a phone call away. Support is prompt and quickly resolves issues. Qbox makes it easy to access my Quickbooks Companies from many different locations. It makes it easy to share files with all the accountants my clients use. I also have the peace of mind in knowing that my Quickbooks Company File is stored in their cloud should I run into an issue with my computer. Cons I have not yet found a Con with Qbox. Everything I have experienced has been very positive. Positive from ease of use to support assistance. Review Source EG Elaine G. ACCOUNTING MANAGER Financial Services Used the software for: 2+ years ### "Great Support Service!" September 21, 2026 5.0 Dylan was great and provided me with step-by-step instructions on how to get my Qbox up and running on my new computer. Pros The capability to share the QuickBooks files with employes who work in office and remotely is well worth the monthly fee Qbox charges. Cons I have not run into any encounters with Qbox that I can complain about so as of this moment, there are no cons. Review Source MW Mira W. Owner Accounting Used the software for: 2+ years ### "Qbox functionality" September 2, 2026 5.0 Pros We have been using Qbox for many years now and it has provides us a really convenient file sharing for Quickbooks. Fabulous product. Cons None! The hardest thing is when someone forgets to close their file so that the product can sync. Love everything else. Review Source RS Roy S. Principal Real Estate Used the software for: 2+ years ### "Software that meets the need and EXCELLENT telephone support." September 9, 2026 5.0 Pros Very easy to use the software, but what was more impressive than the software itself was the timely, telephone support that we received when we wanted to move our QBox account from our bookkeeper's account to our own account. I can truly say this was arguably the best support experience I have had with a tech company. And if we were ever considering any other software for which CoralTree had a candidate product, we would almost certainly go with CoralTree. Cons Only saying this because a "con" is required. I don't like the name QBox because when you shorten it to QB it is the same initials as QuickBooks and sometimes that is confusing. Review Source KR Katie R. Assistant Accountant Financial Services Used the software for: Less than 6 months ### "Qbox Support" September 16, 2026 5.0 Typically runs very smoothly, with the syncing and lock features when multiple users are on in different locations. Pros That multiple employees can enter transactions and it will sync with QuickBooks. Also the locked by user feature. Cons Just a little confusion when trying to get it up and running on a new computer, but the live agent Hunter through chat support was very helpful. Review Source AO Anna O. Financial Accounting Associate Accounting Used the software for: Less than 6 months ### "Qbox and their support team are the best!!" September 17, 2026 5.0 Your support team is amazing. Super responsive and nice. Provides step by step instructions to our clients on how to set things up. Pros I like that it provides a way for us to access our client's files and is a collabarative software. I also love that we can see if the client is in the file and if the file has synced. The product works well! Cons Nothing bad to say about it! Is a huge help in accessing QB files. It was a bit confusing at first, but now that I understanding how it works, it is awesome! Review Source KT Kelly T. Owner, Accountant Accounting Used the software for: 2+ years ### "Thumbs up to Qbox" August 15, 2025 5.0 I've used it for years, with multiple company files and it has been a great experience. My clients have really appreciated it, too. Pros The convenience for using Quickbooks on multiple computers. It's good for many different users, too. Cons Waiting for files to sync when Quickbooks crashes. Not QBox's fault, though. Quickbooks crashes more these days. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing Qbox QBox's price was better and their customer support is awesome. Review Source LG Linda G. Vice President Farming Used the software for: Less than 6 months ### "Great chat & phone support !" May 6, 2026 5.0 I have had a very positive experience, both with installing and maintaining Qbox. I have needed support but found it solved issues Pros Their support is top rate. I have used chat and phone support multiple times and the associates are quick and knowledgeable. Cons The tool is not always intuitive, which is why I have the need for support. Things like adding sub-folders are a bit tricky. Switched from [OneDrive](https://www.capterra.com/p/161304/OneDrive/) syncing process was a risk we were not able to tolerate Review Source CS Christy S. Owner Accounting Used the software for: 2+ years ### "Excellent and easy to use product, great tech support." November 20, 2024 5.0 I've been happily using Qbox for 11 years now, with a variety of clients. I highly recommend it. I even use it with my own QB file as an extra layer of backup. Pros The ease of sharing a QB Desktop file with co-workers. Cons nothing. I had to say something to meet the min. character requirement. Alternatives considered [Cloud Hosting](https://www.capterra.com/p/255097/Cloud-Hosting/) Reason for choosing Qbox I didn't like the cloud hosting limitation of having to use the internet in order to use QB. I looked at Right Networks and one other cloud hosting provider, not Intuit. Review Source AS Angela S. Owner Accountant Construction Used the software for: 2+ years ### "Exceptional Customer Service" April 25, 2024 5.0 From the beginning they strive to give you an excellent experience of their product. They work really hard to provide you with knowledge and educate you on their product. Every time I call them, they are eager to help and get the issue resolved. Pros Price, Quality, Immediate response, easy to use. Cons Nothing that I can think of. All aspects of this product are excellent. From the software to the team that answers the calls Alternatives considered [CyberGhost VPN](https://www.capterra.com/p/176238/CyberGhost-VPN/) Reason for choosing Qbox The ease and the support of the product made it easy to chose QBox. So Happy I did. Review Source CR Carolyn R. CFO Non-Profit Organization Management Used the software for: Less than 6 months ### "Great Tool!" February 21, 2024 5.0 Excellent, really. I’ve been very satisfied with this product. Pros QBox has been great for our file storage needs. It’s easy to use and the support is wonderful if you have any questions. I also found that it’s easy to get to a ”human” through their support service , which is always a perk when you’re already busy. It’s a great tool for a low-cost with excellent results. Cons Once I had files uploaded to explorer, I was not able to rename them when I needed to. Instead, I had to delete the file and re-upload a file with the correct name. There may be a function that I know I’m aware of though. Review Source MB Melissa B. Accounting Manager Computer Software Used the software for: 2+ years ### "Works great" April 13, 2026 5.0 Had a positive experience overall. The only reason for closing our account was that we made the switch to Quickbooks Online Pros Qbox was great for sharing company files across multiple computers. Never had any issues. Customer support was great when closing the account and I had a question. Cons No cons to say about Qbox. Always worked great with no issues. The only reason for closing our account was that we made the switch to Quickbooks Online Review Source FS Fred S. Tax Director Accounting Used the software for: 2+ years ### "QBox is the Bomb!!" February 18, 2026 5.0 As I said, a game changer. No more accountants copies back and forth. We love it. It provides a great amount of efficiency and every year they add more features. Pros QBox has been a game changer since day 1. We were one of the first companies to utilize QBox. It allows our QBs Desktop users to get some of the benefits that QBO has without having to be in QBO. Cons That I need a different email for each QBox client when I need it on multiple machines. An easy fix, so it's not too bad. Review Source CS Cathi S. Owner Accounting Used the software for: 2+ years ### "Good Solid Software Solution for Quickbooks File Sharing at a Reasonable Price" November 13, 2025 5.0 I am an accountant and have been using and recommending Qbox for years. I'm thankful it allows our clients to stay with Quickbooks Desktop because the on-line version of Quickbooks is terrible. Pros Simple to use, the software doesn't "glitch" like almost everything else, and is reasonably priced. The few times I have needed support they responded quickly, they always address the issue (no going down rabbit holes) quickly, are courteous and helpful. The support staff speak english and know the product. Cons Nothing comes to mind. It works well. It's simple to install and implement - and the support is excellent if you get stuck or confused. Review Source MW Melodi W. Bookkeeper Accounting Used the software for: 2+ years ### "Get Qbox! You won't be disappointed!" September 5, 2025 5.0 They help me set everything up, and also are there for my mishaps. they are always patient and kind and solve my issues. Pros I love the ease of use with shared QBDT files and document files. But my favorite thing is their customer support!!! They always as calm and precise when solving my problems (even when I am not, lol) A person always answers the phone and I have not ever had to wait for support. Cons So far there is nothing that I don't like. They send out an email before they update the system, so that is good. I can't think of anything negative to say about Qbox. Review Source J. Cameron N. President Real Estate Used the software for: 1-2 years ### "Great Application" September 30, 2025 5.0 It has functioned well when utilized by me under a bookkeeper's control and recently I moved to making it my own account. The transition was seamless, support was extraordinarily clear, concise, and helpful. Pros It is convenient and reliable. The cost is reasonable. The tech support is fantastic, efficient, and easy to integrate with. Cons There is nothing that comes to mind about why Qbox should be disliked or something that is not the best. Review Source GS Guy S. COO Construction Used the software for: 2+ years ### "It does what you need it to do" June 21, 2025 5.0 Pros It will sync QB to anybody i would like. We have a home PC that acts like the "server". Offsite personnel can login and work from their home (remotely) Cons it's me ... when I close Quick Books, I can sign out off the computer before Qbox can update. I have learned to wait until it has been updated, Qbox will let you know. Review Source SL Stephanie L. Office Manager Construction Used the software for: 1-2 years ### "Great product" June 18, 2025 5.0 Qbox is easy to use and integrate with our accountant. Definitely recommend using Qbox. It was easy to set up also. Pros Qbox is easy to use. Their support for Qbox is great and very helpful. I would highly recommend this product. Cons I don't have anything negative to say about Qbox. The program is easy to use and support is very helpful. Review Source JF Jamie F. Office Manager Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Customer Support Review" October 15, 2025 5.0 I am new to using Qbox and my first time reaching out to support was successful. They were very helpful and quick to respond. They provided me with step by step instructions and links to guides to further explain what I needed help with. I was very impressed with the customer service. Pros I reached out to customer support and they immediately responded back and provided step by step instructions. Very quick response rate and easily to follow along instructions. Cons I do not have any cons about Qbox that I have come across. I haven't used Qbox enough to find any cons. Review Source SM Susan M. Franchise Manager Accounting Used the software for: 2+ years ### "The Ease of QBox" November 8, 2024 5.0 I have found that it does what it is supposed to and keeps us from messing up our team member's work in QuickBooks Pros Retains the lock very well. Which does keep us from disturbing what another team member is trying to complete Cons Sometimes it doesn't release the lock in a timely manner Review Source CB Connie B. Sole Proprietor Accounting Used the software for: 2+ years ### "Awesome for client QuickBooks files" February 21, 2024 5.0 I have been using QBox since February 2018. The simplicity of sharing the files is great for my clients. A short learning curve for my clients and we have been very happy ever since. QBox is a 5 star \*\*\*\*\* service. Pros Easy access to client's QuickBook files to enable projections, tax returns, and occasional file transfers. In addition, it can be used as a backup for client data. I do not recommend this as a client's only backup. Client had an intrusion in their system making their copies of QuickBooks corrupted. With QBox, I was able to give them a clean version and only a few days of input was lost. Client can make Cons Nothing!! This is an AWESOME software. I highly recommend it for accountants with clients/companies using QuickBooks desktop. Reason for choosing Qbox QBox is more streamlined, does not stop the client from their day to day activities, maintains an updated copy daily. 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