# Qbox Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Qbox the right Content Collaboration solution for you? Explore 74 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/235256/Qbox/reviews --- Qbox 4.9 (74) [View alternatives](https://www.capterra.com/p/235256/Qbox/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Qbox Ease of use 4.9 Customer Service 5.0 ## Pros and Cons in Reviews SS Sharon S FinanceAccounting, Self-employedUsed the software for: More than 2 years. “I like that it is basically maintenance free and if I do need help, I have always been able to get support on the phone quickly and get my issue resolved completely.“ February 10, 2026 PS Preston S OwnerConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “We utilize QBox multiuser and anytime there is some sort of maintenance overnight or on a weekend on the Qbox side it messes up our program and connections.“ June 23, 2026 AM Adam M Technology ManagerAccounting, 11 - 50 employeesUsed the software for: More than 2 years. “It has made it possible to perform bookkeeping and accounting processes for clients who are loyal to a QBD version.“ October 22, 2025 KC Kristen C OwnerAccounting, Self-employedUsed the software for: More than 2 years. “Pricing is has gone up up quite a bit since I first started and was once told a while ago that I was grandfathered into the plan I had and that was not true.“ January 23, 2026 CD Cheryl D Owner and AccountantAccounting, 2 - 10 employeesUsed the software for: More than 2 years. “Mostly the process is seamless - makes it convenient for accountants to have collegues work in company files; support is always helpful and the cost is VERY economical“ October 1, 2025 NT Nancy T CEOAccounting, 2 - 10 employeesUsed the software for: 1-2 years. “The only issue that I sometimes have is moving documents from one folder to another.“ August 15, 2025 JP Joanell P OwnerAccounting, 2 - 10 employeesUsed the software for: More than 2 years. “I have used Qbox for 9 or 10 years and will continue to use it for file sharing and working with clients. “ February 23, 2026 CD Cheryl D Owner and AccountantAccounting, 2 - 10 employeesUsed the software for: More than 2 years. “My last issue was a file that had gotten overwritten when the file was synced. “ October 1, 2025 ## Showing most helpful reviews Showing 1-25 of 74 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Linda S. President Accounting Used the software for: 2+ years ### "Great Product-Even greater Support!" May 11, 2026 5.0 Support is awesome! Truly we do not deal with another application that has this level of support. We have seen some great products that we didn't use because of the lack of support. Qbox is great! Pros We have been using Qbox for many years. It is THE solution when you have QuickBooks Desktop clients. Cons There is a separate charge for a folder if you use attachments. Most of our clients do not so it's not a big problem. Training clients to allow Qbox to sync BEFORE closing their laptop. Review Source KZ Karen Z. Principle Accounting Used the software for: 2+ years ### "Qbox is FANTASTIC - Thank You!" December 29, 2025 5.0 Overall, I wish I could move all my clients out of QB Online and into QB Desktop, so that I could use Qbox with all of them. My only other wish is that they would develop a way to use their system with other desktop-based accounting software. As this is the best thing I've ever come across. Pros Qbox provides a way to use QuickBooks Desktop (QBD) in an online environment, offering real-time results. Specifically, clients can see their up-to-date books at any point in time. Clients can do the accounting work they want to do & it is available instantly for review. I am able to support clients directly as they work in their books & provide solutions & training for problems they may encounter. This can all be done remotely on both sides - QBD offers a system that works better than QBO for so many of my clients. We are all much happier. Cons There is nothing I like least about Qbox. The price is right. Customer support is always available with polite and easy-to-follow instructions. The system has only been unexpectedly unavailable once - during a major power-out - in all the years I've used it. They always let me know in advance of system back-ups and maintenance so I can plan my work around those times. There is nothing to not like about Qbox (my opinion). Alternatives considered [ONE UP](https://www.capterra.com/p/145271/ONE-UP/) Reason for choosing Qbox OneUp Networks was about 100x more expensive for no greater capabilities. Review Source RS Ryan S. Treasurer Arts and Crafts Used the software for: 6-12 months ### "Good customer service, good product" June 27, 2025 5.0 Customer service went above and beyond, Even after I quit using the service they helped me work through an audit and that is very much appreciated Pros The software dimply works, and it allowed me to share our files without corrupting them. It was used by me and the accountant Cons I was pretty happy in general about this software but I can't leave a review without saying at least 100 letters. Review Source EJ Erlinda J. OWNER- ADMINASTRATOR Accounting Used the software for: 6-12 months ### "FAST FRIENDLY SERVICE" April 22, 2026 5.0 AWESOME EXPERIENCE, DURING SEVERAL SITUATIONS! #1. THEY ANSWER EMAILS QUICKLY #2. THEY ANSWER PHONE CALLS ON THE 1ST DIAL. THERE IS NO WAITING THEY CAPTURE YOUR SCREEN AND FIX ALL THAT NEEDS TO BE FIXED. Pros I LOVE EVERYTHING ABOUT QBOX! ESPECIALLY THE QUICK RESPONSES FROM THEIR SERVICE DEPT. EVERY EMAIL OR PHONE CALL I HAVE MADE FOR ASSISTANCE THEY ARE RIGHT THERE TO ASSIST ME! EVEN WHEN I THOUGHT ALL WAS LOST DUE TO A ELECTRICAL OUTAGE, THEY GOT IT RIGHT BACK FOR ME! NOW THAT IS GREAT SERVICE! THANK YOU FOR YOUR GREAT SUPPORT! Cons THAT ONLY ONE PERSON CAN BE ON AT A TIME WITH IT LOCKED. THE BUSINESS OWNER NEEDS TO BE SENT AN EMAIL WHEN AN EMPLOYEE OR ANYONE ELSE LOGS ON. SO THEY CAN KNOW AND BE INFORMED OF WHAT THEY DID AND HOW LONG THEY WERE ON. JUST INCASE THEY ARE WORKING REMOTE. Alternatives considered [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) Reason for choosing Qbox BETTER SERVICE, PRICE, MORE OPTIONS - MORE EMPLOYEE'S CAN ACCESS AT DIFFERENT TIMES THAT THEY CAN WORK. Review Source SS Sharon S. Finance Accounting Used the software for: 2+ years ### "Qbox - proven to be valuable " February 10, 2026 5.0 I've been using Qbox for 10+ years. I have never had a bad experience. Their product and support are far above the competition in their industry. Pros There are plenty of things I like and appreciate about Qbox. I like that it is basically maintenance free and if I do need help, I have always been able to get support on the phone quickly and get my issue resolved completely. Cons I cannot think of anything at the moment. I suppose if that was all I focused on, I might be able to come up with something. Alternatives considered [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) Reason for choosing Qbox It is secure, easy to use and a support team that is available and knowledgeable. Review Source KC Kristen C. Owner Accounting Used the software for: 2+ years ### "Great for File Sharing!" January 23, 2026 5.0 I have had a great experience with Qbox and plan to keep my service for many more years to come. I have had no significant problems with my files being stored and shared. Pros Qbox has been a great fit for file sharing. I have used it for 8+ years now and the support has been awesome when it's needed. Cons Pricing is has gone up up quite a bit since I first started and was once told a while ago that I was grandfathered into the plan I had and that was not true. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) I hate team viewer and having to login to other computers to access files Review Source nL nancy L. ceo Recreational Facilities and Services Used the software for: 1-2 years ### "Satisfied Qbox User" June 25, 2026 5.0 Qbox has been a solution that I looked for over a couple of years. As I use QBD, I needed a solution that would keep my file safe and that would allow me to share with my bookkeeper. Pros The value for the money and the reliability of the cloud storage are high for us. Furthermore, the support team is genuinely the best—they are always responsive, helpful, and make the entire process smooth. Cons I honestly don’t have anything come to mind that I don’t really like about the service. It has functioned perfectly for my needs since I started using it, and I haven't encountered any issues worth mentioning. Review Source KZ Kathleen Z. Bookkeeper Law Practice Used the software for: 2+ years ### "The ease of Qbox" May 29, 2026 5.0 Qbox has made it easy to access my QB. I can see if another user has an entity open. I like that it locks my QB. Pros The ease of opening QB from one location. I can see if another used is in any entity in QB. It makes it easy Cons That Qbox only allows me to open two entities at one time I sometimes need to apply a transaction in more than one entity Review Source JN June N. Controller Accounting Used the software for: 1-2 years ### "Fantastic product" June 9, 2026 5.0 Fantastic. Easy to use, reliable, great for file sharing. The product keeps multiple users from writing over each other. Pros The ease of which I can sync my daily work to the cloud. It makes it very easy to share files along with backing up my files when I travel. Great value and customer service has been great. Cons Wish I new about it sooner. It should be available through Quickbook sites. Additional advertising would help get the word out. Review Source PS Preston S. Owner Construction Used the software for: 1-2 years ### "My Sanity Saver" June 23, 2026 5.0 Overall it have been a great value for the money, easy use, and always backs up files as needed. Anytime I have technical difficulties, they are met with care and concern and resolved efficiently. Pros It is a very user friendly program and anytime I have any technical difficulties the staff is always friendly and can resolve the problem quickly. Cons We utilize QBox multiuser and anytime there is some sort of maintenance overnight or on a weekend on the Qbox side it messes up our program and connections. Review Source JS James S. Owner Accounting Used the software for: 2+ years ### "QBox was a game-changing solution for us. " November 8, 2024 5.0 I've been using QBox for 7 or 8 years with very little downtime, and as we do remote work for our clients, it makes our work easier. Pros By eliminating the necessity of distributing copies of QBs on flash drives, staff and clients can now access them more easily. current information that is updated in real time. Cons So QB files are to large to be managed in the QBox. Alternatives considered [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[Google Drive](https://www.capterra.com/p/161425/Drive/) Reason for choosing Qbox QuickBooks files are the specialty of QBox, which prevents file errors that are caused by other options. Review Source AS Angela S. Owner Accountant Construction Used the software for: 2+ years ### "Exceptional Customer Service" April 25, 2024 5.0 From the beginning they strive to give you an excellent experience of their product. They work really hard to provide you with knowledge and educate you on their product. Every time I call them, they are eager to help and get the issue resolved. Pros Price, Quality, Immediate response, easy to use. Cons Nothing that I can think of. All aspects of this product are excellent. From the software to the team that answers the calls Alternatives considered [CyberGhost VPN](https://www.capterra.com/p/176238/CyberGhost-VPN/) Reason for choosing Qbox The ease and the support of the product made it easy to chose QBox. So Happy I did. Review Source CR Carolyn R. CFO Non-Profit Organization Management Used the software for: Less than 6 months ### "Great Tool!" February 21, 2024 5.0 Excellent, really. I’ve been very satisfied with this product. Pros QBox has been great for our file storage needs. It’s easy to use and the support is wonderful if you have any questions. I also found that it’s easy to get to a ”human” through their support service , which is always a perk when you’re already busy. It’s a great tool for a low-cost with excellent results. Cons Once I had files uploaded to explorer, I was not able to rename them when I needed to. Instead, I had to delete the file and re-upload a file with the correct name. There may be a function that I know I’m aware of though. Review Source NT Nancy T. CEO Accounting Used the software for: 1-2 years ### "Qbox! Subscribe now!" August 15, 2025 5.0 I have been using Qbox since 2019, have recommended Qbox to other accounting professionals, and will continue to do so. I think Qbox is great! Pros Many of my clients use QuickBooks Desktop version, and Qbox allows us to work with them, assisting in whatever way is needed. Qbox is easy to use, their support is excellent, being able to easily share & save documents - all at a very reasonable cost. Cons The only issue that I sometimes have is moving documents from one folder to another. I don't do this often, so I need to re-learn the process each time. It does not seem intuitive to me. Other than that, I do not have any "cons"! Review Source CD Cheryl D. Owner and Accountant Accounting Used the software for: 2+ years ### "I love Qbox" October 1, 2025 4.0 The overall experience with Qbox has been great - easy to set up, use, add clients; I really like the sync process Pros Mostly the process is seamless - makes it convenient for accountants to have collegues work in company files; support is always helpful and the cost is VERY economical Cons My last issue was a file that had gotten overwritten when the file was synced. It was our error, and the tech helped us by finding an auto recovery file after much searching - we were able to restore the backup and did not lose 9 months of data. I would like to see Qbox make these recovery files more often in case this might happen again. Review Source LM Larry M. President Accounting Used the software for: 2+ years ### "Best software ever" May 9, 2025 5.0 Best tech support of any software product I have used. The support team responds quickly, and have always solved my issues. Pros Remote access works well with clients, no matter where they are located. The software is easy to understand, and access is quick. Cons Not a Qbox issue; I just have to remind clients that have more than one file, they must always login from Qbox and not access files directly. Review Source VM Velvel M. Admin Non-Profit Organization Management Used the software for: 2+ years ### "QB Desktop in Multi Location and Multi User" June 26, 2025 5.0 After a recent update, Qbox was crashing on open, and the Tech Support quickly resolved it, even though the Tech was unable to remote in, we managed all via chat Pros Allowing me to use my QuickBooks file in multiple locations securely. Great alternative to signing up for QuickBooks online Cons Nothing to complain about, works great, and I do not have any complaints, and would recommend it to anyone looking for a solution to use QB desktop in multiple locations Review Source SL Stephanie L. Office Manager Construction Used the software for: 1-2 years ### "Great product" June 18, 2025 5.0 Qbox is easy to use and integrate with our accountant. Definitely recommend using Qbox. It was easy to set up also. Pros Qbox is easy to use. Their support for Qbox is great and very helpful. I would highly recommend this product. Cons I don't have anything negative to say about Qbox. The program is easy to use and support is very helpful. Review Source JF Jamie F. Office Manager Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Customer Support Review" October 15, 2025 5.0 I am new to using Qbox and my first time reaching out to support was successful. They were very helpful and quick to respond. They provided me with step by step instructions and links to guides to further explain what I needed help with. I was very impressed with the customer service. Pros I reached out to customer support and they immediately responded back and provided step by step instructions. Very quick response rate and easily to follow along instructions. Cons I do not have any cons about Qbox that I have come across. I haven't used Qbox enough to find any cons. Review Source LF Lynn F. President Sports Used the software for: 1-2 years ### "QBox is a great solution for Quickbooks database sharing" October 5, 2024 5.0 It was easy to setup and use. Accessing the database once synced and unlocked is quick. Pros Quickbooks database syncing that allows remote multiple user access over the internet. Cons Syncing up the database can be a little slow but not enough to be a retraction. Review Source CB Connie B. Sole Proprietor Accounting Used the software for: 2+ years ### "Awesome for client QuickBooks files" February 21, 2024 5.0 I have been using QBox since February 2018. The simplicity of sharing the files is great for my clients. A short learning curve for my clients and we have been very happy ever since. QBox is a 5 star \*\*\*\*\* service. Pros Easy access to client's QuickBook files to enable projections, tax returns, and occasional file transfers. In addition, it can be used as a backup for client data. I do not recommend this as a client's only backup. Client had an intrusion in their system making their copies of QuickBooks corrupted. With QBox, I was able to give them a clean version and only a few days of input was lost. Client can make Cons Nothing!! This is an AWESOME software. I highly recommend it for accountants with clients/companies using QuickBooks desktop. Reason for choosing Qbox QBox is more streamlined, does not stop the client from their day to day activities, maintains an updated copy daily. Review Source LH Linda H. President Accounting Used the software for: 1-2 years ### "Qbox review" December 13, 2023 5.0 My overall experience has been very positive. We specialize in small businesses that often need accounting help. It has allowed me to not be tied down to a desk all of the time. As long as I can find internet access, I can travel anywhere, and I have in the past. Pros It is an easy platform to use and get clients to change to because they do not have to change their accounting practices to have online access. Cons I haven't discovered anything that I do not like. Review Source MK Melissa K. Controller Accounting Used the software for: 2+ years ### "QBox is awesome!" February 13, 2024 5.0 Pros The Support is better than most any company I have tried to get support from Cons No file search (type in a name to search for a file) Review Source GA Govind A. CEO Accounting Used the software for: 1-2 years ### "Amazing Tool" February 1, 2024 5.0 I have been using QBOX for the last 18 months and I find it super useful Pros It does allow us to share the desktop QB access outside of our network area Cons Some times if we are not careful then we might end up loosing the work that is being done Review Source SH Shardae H. Bookkeeper Accounting Used the software for: Less than 6 months ### "Sync on time" July 22, 2023 5.0 Pros It is able to share files and sync files in real time. It also tells who is currently editing, the last person who edited and when it was edited. Cons I would to be notified when in idle time, to prevent persons from waiting on the synced file. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.