# Cartwheel Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Cartwheel Software - reviews, pricing plans, popular comparisons to other Delivery Management products and more.

Source: https://www.capterra.com/p/235272/Cartwheel

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# 

 Cartwheel Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on April 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Cartwheel

## What is Cartwheel?

Cartwheel is a Hybrid Delivery Management platform that helps restaurants manage in-house drivers and third-party fleets from one system. Trusted by P.F. Chang's, Portillo's, Potbelly, Lou Malnati's, Jason's Deli, and 25+ of NRN's Top 500 Restaurants across the USA, Canada, the UK, and Ireland. What it does: Cartwheel connects your in-house operations with national fleets like DoorDash Drive, Uber Direct and Grubhub, plus 50+ local DSPs — routing orders automatically based on cost and availability. Key results: - 20% increase in delivery revenue - 27% reduction in delivery costs - 10% boost in repeat orders Core features: real-time order tracking, AI route optimization, geofencing, Hybrid Delivery dispatch, catering delivery support, automatic refunds, and pre-negotiated DSP rates.

## What is Cartwheel used for?

[Delivery Management](https://www.capterra.com/delivery-management-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$65

Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Cartwheel?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://trycartwheel.com&name=Cartwheel)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Cartwheel

5.0 (2)

VS.

[4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/)

Starting Price

$65

Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (2)

Ease Of Use

4.4 (364)

Value For Money

5.0 (2)

Value For Money

4.2 (329)

Customer Service

5.0 (2)

Customer Service

4.4 (349)

## Cartwheel alternatives

[Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/)

[4.7 (364)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Starting price

$24.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/131389/Elite-EXTRA/)

Highest Rated

[Metrobi](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/)

[4.9 (94)](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/)

[Spoke](https://www.capterra.com/p/210604/Spoke/)

[4.8 (105)](https://www.capterra.com/p/210604/Spoke/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/210604/Spoke/)

[Detrack](https://www.capterra.com/p/188592/Detrack/)

[4.7 (96)](https://www.capterra.com/p/188592/Detrack/reviews/)

Starting price

$26.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/188592/Detrack/)

[View all alternatives](https://www.capterra.com/p/235272/Cartwheel/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Delivery Tracking

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Dispatch Management

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage sending personnel and resources to a site as needed

Live Driver Tracking

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track driver locations on a map in real time

Mobile Access

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Proof of Delivery

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery

Routing

4.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Plan daily routes to optimize employee scheduling and provide directions

Cartwheel 41 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Automatically create schedules based on business needs or employee availability and qualifications

Scan barcodes to ensure accurate pricing and label tracking

Allows users to record and manage cash payments upon delivery of goods

A collection of customer information such as contact details, demographics, previous interactions, etc.

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Manage sending personnel and resources to a site as needed

Generate estimated arrival times for drivers to keep back office or customers informed

Track all personnel who operate company vehicles

Digitally sign online documents

Track employee schedules, availability, and performance across projects and tasks

Intended to be used by courier services

Serves restaurants

Virtual perimeter for a real-world geographic area

Visualize locations on a map

Track driver locations on a map in real time

Identify the physical location of an individual, asset, device, etc.

Access software remotely via mobile devices

Notifications via mobile devices

Capture signatures via mobile devices

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Reporting on how each user, task or process has advanced since its initiation

Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Finding the most optimal routes for drivers based on various factors and constraints

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Send messages via SMS

Gauge satisfaction and receive information for improvement and success

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

5.0 (2)

5.0

Based on 2 reviews

## Pricing

Value for money

5.0 (2)

Free Trial

Basic

$65.00

Per Month

Value for money

5.0 (2)

5.0

Based on 2 reviews

## Integrations

[

When I Work](https://www.capterra.com/p/121248/When-I-Work/)[

Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[

Square Online](https://www.capterra.com/p/275800/Square-Online/)[

DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[

ChowNow](https://www.capterra.com/p/229841/ChowNow/)[

Olo](https://www.capterra.com/p/191606/Olo/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (2)

5.0

Based on 2 reviews

## User reviews

Overall rating

5.0

Based on 2 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

OM

Omid M.

General Manager

Logistics and Supply Chain

### "Great App Software and Great Customer Support Team "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 2, 2023

Pros

Cartwheel is super user friendly. It allows our team to easily manage all deliveries and dispatch each order accordingly.

Cons

Over all I really liked Cartwheel but the only thing that could improve is the optimization algorithms sometimes if order is timesensetive it's hard to manage it on Cartwheel.

Switched from

[Nomadia TourSolver](https://www.capterra.com/p/147209/Opti-Time/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Joe B.

CEO

Food & Beverages

### "Delivery management solution that helps scale your business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 6, 2022

Pros

Powerful features with fast development turnaround for food delivery companies Cartwheel provided a powerful delivery management solution and features that allowed FULFLLD to launch new markets while keeping up with the incredible demand of our customers. In just 3 months, FULFILLD increased delivery coverage by 66%, reached a 98% on-time rate, reduced the time-to quote and delivery costs by 30%, and decreased its carbon footprint.

Cons

We were a bit overwhelmed with the vast variety of features Cartwheel offers. It took us some time to get a full grasp on them, but once we did, we realized how much we picked the right partner to power our deliveries.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)