--- title: "cuSmarText HR Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about cuSmarText HR Software - reviews, pricing plans, popular comparisons to other Document Generation products and more." source_url: "https://www.capterra.com/p/235289/cuSmarText-HR/" page_type: "product" language: "en" --- # cuSmarText HR Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) cuSmarText HR ## What is cuSmarText HR? cuSmarText HR is digital personnel record that is fully integrated into SAP systems. With cuSmarText HR you can manage personnel files digitally, easily and transparent. With detailled access control it is audit-compliant and GDPR-compliant. Many software functions automate and accelerate processes in the HR departement, e.g. deadline and task management, automated document creation and much more. ## What is cuSmarText HR used for? [Document Generation](https://www.capterra.com/document-generation-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €20000 Flat Rate, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for cuSmarText HR?[Manage this product listing](https://www.g2.com/products/cusmartext-hr/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### cuSmarText HR 4.3 (3) VS. [4.5 (1,260)](https://www.capterra.com/p/131735/PandaDoc/reviews/) Starting Price €20000 Flat Rate, One Time Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (3) Ease Of Use 4.4 (2,814) Value For Money 4.0 (1) Value For Money 4.3 (2,181) Customer Service 4.0 (2) Customer Service 4.3 (1,950) ## cuSmarText HR alternatives [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/) [4.7 (2,905)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/) Starting price $9.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227146/Microsoft-Word/) [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) [4.7 (4,262)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) Highest Rated [Folge](https://www.capterra.com/p/208369/Folge/) [4.8 (103)](https://www.capterra.com/p/208369/Folge/reviews/) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208369/Folge/) ## FAQs about cuSmarText HR Features and Usability ### What are the key features of cuSmarText HR? cuSmarText HR offers document management features such as document generation, document storage, document templates, version control, and full-text search. It also includes workflow tools like workflow automation, approval process control, and workflow management, plus access controls/permissions, digital signature, contract management, and archiving & retention. Integrations ### Which third-party tools and platforms does cuSmarText HR integrate with? cuSmarText HR integrates with Microsoft Outlook and SAP Business One for email and business system connectivity. These catalog integrations cover two core platforms commonly used for communication and enterprise operations. Getting Started and Support ### What training and onboarding options does cuSmarText HR offer? cuSmarText HR provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review and step-by-step guidance. Getting Started and Support ### What customer support options does cuSmarText HR offer? cuSmarText HR provides email/help desk, a knowledge base, and phone support. These channels give users direct help and self-service guidance for common questions, setup, and issue resolution. ## Features AI summary Based on 3,868 Document Generation reviews Capterra data shows that buyers of document generation software rank the following features as their top priorities: - **Document Management** (**50%** of reviewers rated this feature as critical) - **Text Editing** (**54%**) - **Document Storage** (**46%**) cuSmarText HR supports all three features that reviewers identify as most important: **Document Management**, **Text Editing**, and **Document Storage**. Together, these capabilities help businesses organize files, update content accurately, and keep documents accessible in one place, allowing teams to manage document workflows more efficiently and maintain better control over important records. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Tracking Track and document all activities across devices, networks, and other systems Approval Process Control Manage the process of evaluating documents or requests submitted for approval Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Contract Drafting Create, edit, and revise contracts/written agreements Contract/License Management Track, store, and access client contracts or licenses cuSmarText HR 27 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Contract Drafting: Create, edit, and revise contracts/written agreements - Contract/License Management: Track, store, and access client contracts or licenses - Data Import/Export: Import and export data to and from software applications - Data Storage Management: Manage and store data in a database - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents - Document Generation: Custom forms to streamline repetitious aspects of a document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Email Templates: Pre-made examples and templates for emails - Full Text Search: Search for specific words or phrases within a document or database - Interaction Tracking: Track interaction history by documenting conversations for contacts - Multi-Language: Manage and support multiple languages - Multiple Format Support: Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Templates: Sample files or documents that could be customized as needed or used as is - Text Editing: Edit text as needed - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 4.3 (3) 4.3 Based on 3 reviews ## Pricing Value for money 4.0 (1) Free Trial Basic €20,000 Flat Rate,One Time Value for money 4.0 (1) 4.0 Based on 1 reviews ## Integrations [ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) ## Support, customer service and training options Customer Service 4.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (2) 4.0 Based on 2 reviews ## User reviews Overall rating 4.3 Based on 3 reviews Filter by rating 5(1) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent FW Frank W. Leiter Entwicklung Building Materials ### "Einsatz Personalakte HR" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 22, 2021 Personalakte das Produkt hat eine hohe Kundeakzeptanz Pros Die Umsetzung der Aktenfunktion und die Integration per Office Add Inns Cons Eigentlich sind wir mit dem Produkt sehr zufrieden Reasons for choosing cuSmarText HR Leistungsumfang der Lösung Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. IB Ivan B. Solution Manager Banking ### "Ein All-Rounder mit vielen Stärken" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 August 25, 2021 cuSmarText ist ein sehr stabiles und ausgereiftes Produkt, welches bei uns schon seit über 8 Jahren erfolgreich in Verwendung ist. Die Software wird regelmäßig erweitert und verbessert. In den seltenen Fällen, wenn tatsächlich mal etwas nicht funktioniert, werden diese Probleme zumeist sehr schnell behoben. Pros cuSmarText wird bei uns nicht nur im HR Umfeld verwendet, auch andere Bereiche sind im Laufe der Zeit dazugestoßen und verwenden die Software als das bevorzugte Dokumentenmanagement System (u.a. Finance, Beteiligungsmanagement, Recht, etc.). Die Software wird bei uns international verwendet und ist jeweils auch in der entsprechenden Landessprache (CS, SK, EN, DE) verfügbar. Die einfache Möglichkeit Dokumente revisionssicher abzulegen sowie die Integration mit dem cuDocument Builder, waren starke Argumente für die Implementierung von cuSmarText HR. Im Unterschied zur vorherigen Solution (SAP Records Management) bewertet ein Großteil unserer Kunden die Software als durchwegs benutzerfreundlich. Da die Software in unserem SAP System voll integriert ist, war es auch relativ einfach die bestehenden Geschäftsprozesse zu übernehmen bzw. in den meisten Fällen sogar weiter zu verbessern (Verwendung der Barcodefunktionalität beim Scannen, Integration von SAP Workflows, Integration von DocuSign, Anbindung an unser SuccessFactors Employee Central Portal, etc.). Ein weiterer Vorteil (für uns) ist, dass wir viele Business Anforderungen mit unseren eigenen SAP Entwicklern umsetzen können. Cons Durch die vollständige Integration im SAP - was eigentlich ein Vorteil der Software ist - können die unterschiedlichsten Anforderungen vom Business umgesetzt werden. Dies hat jedoch zur Folge, dass sich das System mit der Zeit vom Standard entfernt. Nicht nur, dass man jede Änderung im Hinterkopf behalten muss, oftmals gibt es Abhängigkeiten, die man bei der Implementierung neuer Anforderungen beachten muss. Vor allem bei Release Upgrades kann es deshalb vorkommen, dass so manche Funktionalität bzw. so mancher Report dann nicht mehr funktionieren, bis die Änderungen schließlich nachgezogen wurden. Das ist jetzt aber kein spezifisches Problem von cuSmarText HR, das gilt in der Regel für alle "offenen" IT Systeme. Reasons for choosing cuSmarText HR Einerseits weil das Gesamtpaket der Circle Unlimited überzeugender war, andererseits hatten wir zu dem Zeitpunkt bereits sehr gute Erfahrungen mit der Circle Unlimited im Bereich des Vertragsmanagements (cuContract) gehabt. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CH Claudia H. IT Spezialist Information Services ### "Nutzung als HCM Personalakt im SAP" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 25, 2021 Als Personalakt sind wir zufrieden mit dem eAkt. Pros \- einfache Handhabung - stabile Software - Integration in SAP Cons \- keine Standardfunktionen für SAP Mehrfachbeschäftigung - keine Standardbestückung der Standard-Schlüsselfelder in SAP (eigener Report notwendig in Jobs) - Lizenzkosten sind doch je nach User hoch Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.