--- title: "Etailinsights Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Etailinsights Software - reviews, pricing plans, popular comparisons to other Retail Intelligence products and more." source_url: "https://www.capterra.com/p/235334/Etailinsights/" page_type: "product" language: "en" --- # Etailinsights Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Etailinsights ## What is Etailinsights? Etailinsights is a cloud-based sales intelligence platform that gives B2B sales and marketing teams access to data on over 500,000 verified global online retailers and 190,000+ verified contacts, including direct phone numbers and email addresses for key decision-makers. Teams use it to build targeted prospect lists by filtering on geography, revenue size, order volume, and technology stack. Watch alerts notify users when a retailer changes platforms or when contact information is updated, helping reps act on timely opportunities. Core features include advanced search, a Chrome extension for in-browser website analysis, CRM integrations with Salesforce and HubSpot, list upload and enrichment tools, competitive market share tracking, and an Ideal Client Profile dashboard. Etailinsights is best suited for sales and marketing professionals at companies selling to online retailers, including logistics providers, marketing technology firms, shopping cart platforms, and agencies. ## What is Etailinsights used for? [Lead Capture](https://www.capterra.com/lead-capture-software/)[Retail Intelligence](https://www.capterra.com/retail-intelligence-software/)[Sales Intelligence](https://www.capterra.com/sales-intelligence-software/) Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Etailinsights?[Manage this product listing](https://www.g2.com/products/etailinsights/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Etailinsights 3.0 (2) VS. [### Prospeo](https://www.capterra.com/p/10012528/Prospeo-Email-Verifier/) [4.8 (264)](https://www.capterra.com/p/10012528/Prospeo-Email-Verifier/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (2) Ease Of Use 4.8 (264) Value For Money 3.0 (2) Value For Money 4.5 (253) Customer Service 3.0 (2) Customer Service 4.5 (249) ## Etailinsights alternatives [Lusha](https://www.capterra.com/p/198383/Lusha/) [4.0 (398)](https://www.capterra.com/p/198383/Lusha/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198383/Lusha/) [Visual Visitor](https://www.capterra.com/p/163298/Visual-Visitor/) [4.7 (21)](https://www.capterra.com/p/163298/Visual-Visitor/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163298/Visual-Visitor/) [MailerFind](https://www.capterra.com/p/10001468/MailerFind/) [4.7 (539)](https://www.capterra.com/p/10001468/MailerFind/reviews/) Starting price $97.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10001468/MailerFind/) [Seamless](https://www.capterra.com/p/207295/Seamless-AI/) [4.5 (590)](https://www.capterra.com/p/207295/Seamless-AI/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207295/Seamless-AI/) ## FAQs about Etailinsights Overview ### What company size and specific industries is Etailinsights built for? Etailinsights is designed for small to large B2B companies that sell to online retailers. It is suited for eCommerce solution providers, as well as logistics and fulfillment businesses that need to reach and serve retail customers through digital channels. Features and Usability ### What are the key features of Etailinsights? Etailinsights offers CRM tools for lead management, lead capture, lead generation, and lead notifications, along with prospecting tools and a contact database. It also includes customer segmentation, activity dashboards, data extraction, and reporting and analytics features such as dashboards and reporting and statistics. Getting Started and Support ### What customer support options does Etailinsights offer? Etailinsights provides email/help desk and phone support for customer assistance. No reviewer feedback is available about support quality, response times, or common service issues, so the support experience cannot be evaluated from user comments. ## Features AI summary Based on 3,177 Retail Intelligence reviews Capterra data shows that buyers of lead capture software rank the following features as their top priorities: - **Lead Generation** (**55%** of reviewers rated this feature as critical) - **Prospecting Tools** (**50%**) - **Customizable Forms** (**59%**) Etailinsights includes **Lead Generation** and **Prospecting Tools**, giving sales and marketing teams a way to identify potential customers and build targeted outreach lists more efficiently. However, it does not include **Customizable Forms**. Its coverage of **Lead Generation** and **Prospecting Tools** helps businesses find new opportunities faster and work with more relevant prospect data, allowing teams to focus their efforts on higher-value leads. Lead Generation 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage the process of attracting and converting business prospects into leads Prospecting Tools 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Tools designed to streamline the process of lead generation and management for sales teams Contact Database 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Data Extraction 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Dashboard 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Lead Capture 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Automatically identify and save contact information of potential customers Etailinsights 14 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Notifications: Real-time alerts or notifications that inform teams about new leads or prospects - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data --- Get Advice We can help you find the software with the features you need. Features 3.0 (2) 3.0 Based on 2 reviews ## Pricing Value for money 3.0 (2) ### Starting price Free trial not available Value for money 3.0 (2) 3.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (2) 3.0 Based on 2 reviews ## User reviews Overall rating 3.0 Based on 2 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent AN Anonymous User VP Sales Logistics and Supply Chain ### "Avoid like the plague unless you just have money to blow. Their data is unreliable." 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 4, 2023 Surprise, surprise, the positive reviews for this service are incentivized. The key for this type of product to build pipeline is accurate data. Despite all of the scraping and "proprietary algorithms," I showed the \[sensitive content hidden\] and my account rep that their data is junk. The numbers it quotes are little better than a google search. It will under/over state revenues, employees, sales, etc. The phone numbers it has are largely generic 800 numbers and the org charts show people who have long left the company in my experience. If you're simply looking for a company's tech stack, their data could be an option for you, although their are cheaper tools where you could accomplish the same.Just so it's clear I'm not complaining to be complaining, the search function and criteria are functionally correct and easy enough to use. Once you successfully sync your CRM, it's also easy to import the data. Note, to get Hubspot working, we did need to pay for technical expertise and then found out there were bugs with the connection which Etailinsights promised would be fixed in future releases. However, the problem is that the data is no good as mentioned before. Unfortunately, a multi-year agreement was signed before I got to this company, but I will be sure to cancel before the agreement is up.I'm writing this review to prevent other companies from wasting their money on this junk. Pros The search tools are easy to use. You can customize the search to finely tune the search to what you're looking for. Cons HOWEVER, the problem is that no matter how well you adjust your search criteria, their database is riddled with bad data. Their revenue, company size, order, etc information is off. In speaking to my account rep and the \[sensitive content hidden\], they said we were under contract and too bad basically. Reasons for choosing Etailinsights It was selected by people before I had arrived at the company Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CK Cem K. Sales Leisure, Travel & Tourism ### "Etail ist spitze" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 29, 2022 Pros Es wird einem alles angezeigt, was man benötigt. Besonders in IT sehr relevant und einwandfrei zur Analyse. Cons Es gibt keine negativen Aspekte. Einwandfrei. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.