# Prometheus Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Prometheus Software - reviews, pricing plans, popular comparisons to other Database Monitoring products and more.

Source: https://www.capterra.com/p/235335/Prometheus

---

# 

 Prometheus Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Prometheus

## What is Prometheus?

Database monitoring tool that helps businesses monitor time-series database and receive alerts and notifications on events.

## What is Prometheus used for?

[Database Monitoring](https://www.capterra.com/database-monitoring-software/)

Top alternative

Featured

Overall rating

Based on 9 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Prometheus?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://prometheus.io/&name=Prometheus)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Prometheus

4.3 (9)

VS.

[4.6 (258)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

Starting Price

Contact vendor

Starting Price

$395

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.9 (9)

Ease Of Use

4.6 (258)

Value For Money

4.4 (5)

Value For Money

4.7 (219)

Customer Service

3.2 (6)

Customer Service

4.7 (253)

## Prometheus alternatives

Highest Rated

[4.7 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (36)](https://www.capterra.com/p/10008506/ManageEngine-OpManager-Plus/#reviews)

Starting price

$1233.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)

[4.6 (358)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)

[View all alternatives](https://www.capterra.com/p/235335/Prometheus/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Application-Level Analysis

4.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Track, monitor and analyse information pertaining to specific applications

Dashboard

4.5 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Reporting/Analytics

4.5 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Monitoring

Observe and track the demand, usage, progress or quality of a system, product, or user

Prometheus 4 features

Track, monitor and analyse information pertaining to specific applications

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Observe and track the demand, usage, progress or quality of a system, product, or user

View and track pertinent metrics to find patterns and gain insights from data

Get Advice

We can help you find the software with the features you need.

Features

4.2 (9)

4.2

Based on 9 reviews

## Pricing

Value for money

4.4 (5)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.4 (5)

4.4

Based on 5 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.2 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.2 (6)

3.2

Based on 6 reviews

## User reviews

Overall rating

4.3

Based on 9 reviews

Filter by rating

5(5)

4(2)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

GR

Gerardo R.

AWS Support Engineer

Information Technology and Services

### "Prometheus Feedback"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

April 2, 2024

Pros

It is really helpful for monitoring and you can integrate it with other tools

Cons

You need to be a system administrator to configure it properly and perform the custom configurations

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Yannick T.

Concepteur

Computer Software

### "Avis sur Prometheus"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 21, 2023

Prometheus permet un système de contrôle open source avec des modèles de données multidimensionnelles il est un système de surveillance capable de déclencher des alertes tant que les conditions sont respectées

Pros

Prometheus est gratuit malgré que avec des options plus concrète il demande un plus hormis la gratuite du logiciel, il a un tableau de bord configurable et surtout un seuil d'alertes aussi configurables

Cons

Prometheus en mon sens n'est pas disponible dans tous les pays si étant un inconvénients Majeures pour nous qui travaillons en Afrique

Switched from

[RFgen](https://www.capterra.com/p/127445/RFgen/)

[ManageEngine Mobile Device Manager Plus](https://www.capterra.com/p/132201/ManageEngine-Mobile-Device-Manager-Plus/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SA

Samuel A.

Software

Telecommunications

### "Prometheus: Monitoring and Integration"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 5, 2023

Pros

Prometheus is an amazing monitoring tool with easy integration for most software products, allowing efficient monitoring of the entire infrastructure in just three months.

Cons

Some metrics, like the latency metric for VMware's datastore, may be missing, and configuring Victoria metrics can be challenging. However, these limitations are expected in an open-source solution.

Switched from

[Nagios XI](https://www.capterra.com/p/152793/Nagios-XI/)

[Grafana](https://www.capterra.com/p/196036/Grafana-Enterprise/)

[Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)

[Icinga](https://www.capterra.com/p/163153/Icinga/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Sabarish S.

Lead

Information Services

### "Globally used tool for Reporting and Analytics"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

February 24, 2023

Pros

A great tool to manage, report and analyze your servers and applications.Well maintained KEDB and configuration and can be integrated with many platforms

Cons

Their visualization can be made much better when compared to other reporting and monitoring tools.

Switched from

[Grafana](https://www.capterra.com/p/196036/Grafana-Enterprise/)

Alternatives considered

[Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)

[Amazon CloudWatch](https://www.capterra.com/p/204333/Amazon-CloudWatch/)

[Nagios Core](https://www.capterra.com/p/152751/Nagios-Core/)

[Netdata](https://www.capterra.com/p/251845/Netdata/)

[Sematext Cloud](https://www.capterra.com/p/166479/Sematext-Cloud/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

DevOps Engineer

Information Technology and Services

### "Log Analysis and Monitoring Tool for Application Performance"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

August 29, 2022

Pros

This is light tool for efficient tracking and monitoring the applications

Cons

it has almost no visualization we need to integrate grafana to visualise Prometheus output

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DD

Dion d.

IT

Telecommunications

### "Data importing for almost everything"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

August 10, 2022

Great. It does a lot of data managing for us and worked well this far.

Pros

I like the flexibility that prometheus offers. It can be integrated easily with existing projects.

Cons

Migrating from another system can be difficult due the for me known lack of migration tools

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Narasimman S.

test lead

Telecommunications

### "Best open source monitoring tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 30, 2022

We have cutdown the costing for monitoring. No more enterprise monitoring tool required.

Pros

The product is not very ease to use , it requires some basic skills about monitoring. The integration of prometheus with our existing environement took some time but made beautifully. Exporters available for almost all products with most of the inbuild metrics. Alert configuration i like the most. Our NOC team watches the alerts triggering from prometheus and escalated to respective team. They never get any false alerts as such.

Cons

Configuring victoriya metrics is quite difficult which could be made easy. Overall prometheus administration requires some skills which not all people easy to learn. For some products few metrics are missing like for vmware datastore latency metric is mssing.

Switched from

[Nagios XI](https://www.capterra.com/p/152793/Nagios-XI/)

[Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)

costing.

Reasons for choosing Prometheus

prometheus monitoring is more accurate & can be integrated with many platforms

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

infant r.

Vmware/Cloud admin

Media Production

### "Amazing monioring tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

9/10

May 30, 2022

I like prometheus the way it integrate with all products & gives the granular output in grafanna.In opensource monitoring tool prometheus is No.1 as of now according to me.

Pros

For most of the software products the prometheus exporter is available , it is easy to use for those who have a basic knowledge of how monitoring tool works, yes it takes only 3 months to deploy prometheus to monitor our entire infrastructure

Cons

There is not much negativity about this product , but as per me there are few metrics which is not available, for example : reg datastore's of vmware infrastructure , the available metrics are limited. I couldn't find the DS latency metric.But in opensource we cannot expect 100% also.

Alternatives considered

[Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)

Reasons for choosing Prometheus

Open source which could integrate with most of the popular products

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AC

Aldo C.

IT

Education Management

### "Review for prometheus"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

May 18, 2022

I have implemented software for monitoring all enterprise servers and use grafana to create metrics and get more details.

Pros

the integrations for some apps for example notifications with webhooks

Cons

I don't know if this is the least but the software is open source and the support is from the community

Alternatives considered

[Icinga](https://www.capterra.com/p/163153/Icinga/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/235335/Prometheus/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)