# ETHERFAX Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ETHERFAX Software - reviews, pricing plans, popular comparisons to other Fax Server products and more. Source: https://www.capterra.com/p/235338/etherFAX --- # ETHERFAX Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ETHERFAX ## What is ETHERFAX? Replace fax with ETHERFAX® for seamless document and information exchange. Leveraging the cloud, AI, and data extraction technology, ETHERFAX streamlines processes and workflows, saving organizations valuable time and money. To ensure security, ETHERFAX’s encrypted data exchange solutions operate in a HIPAA and SOC 2® compliant environment that ​is both HITRUST CSF® and PCI DSS certified.​ Experience the best-in-class solution for secure and automated document management. ## What is ETHERFAX used for? [Fax Server](https://www.capterra.com/fax-server-software/)[EDI](https://www.capterra.com/edi-software/)[Data Extraction](https://www.capterra.com/data-extraction-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ETHERFAX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.etherfax.net&name=ETHERFAX) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ETHERFAX 5.0 (2) VS. [4.8 (43)](https://www.capterra.com/p/92426/Pro-EDI-Translator/reviews/) Starting Price Contact vendor Starting Price $49 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.6 (39) Value For Money 5.0 (2) Value For Money 4.9 (39) Customer Service 5.0 (2) Customer Service 4.9 (39) ## ETHERFAX alternatives [4.8 (60)](https://www.capterra.com/p/181545/ConnectPointz/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (81)](https://www.capterra.com/p/92420/EDI-HQ/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [5.0 (16)](https://www.capterra.com/p/275729/SBSA/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Infocon Systems WebEDI](https://www.capterra.com/p/163009/Infocon-Systems/) [4.8 (39)](https://www.capterra.com/p/163009/Infocon-Systems/#reviews) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163009/Infocon-Systems/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Electronic Faxes 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create, edit, preview, and send faxes electronically Encryption 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Convert data into a code for security Alerts/Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automated Routing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Tickets are automatically assigned to specific agents based on predefined rules Delivery Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Fax to Email 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Receive faxes directly in the email account ETHERFAX 49 features Define levels of authorization for access to specific files or systems Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases A record of all activities within the system, including user access, changes made, etc. Automatically capture data from documents, records, or other online sources Tickets are automatically assigned to specific agents based on predefined rules Software's ability to perform similar action on multiple similar files simultaneously Identify the number and contact information of a caller before answering the phone Provides a channel for team members to share media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Import and export data to and from software applications Track the management and flow of data throughout the organization Translate EDI formats into data suitable for use with company applications. Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Electronic signing method that validates the authenticity and integrity of a digital document Extract documents and document data from data sources Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Create, edit, preview, and send faxes electronically Digitally sign online documents Extract email addresses from multiple data sources Manage, store and organize emails within the system or via third-party apps Send and receive emails by electronic fax Convert data into a code for security Receive faxes directly in the email account Search for specific words or phrases within a document or database Use AI to generate content in the form of text, images, videos, etc. Compliant with HIPAA, which sets standards for sensitive patient data protection Extract images and image data from multiple data sources Collect and maintain structured information that describes data or content Observe and track the demand, usage, progress or quality of a system, product, or user Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Ability to recognize printed or written text within digital images or scanned documents Extract pricing data from multiple data sources. Extract phone numbers from multiple data sources Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Track the status over time for a request, process, asset, or transaction Set up connections to third-party platforms to improve business processes Control system access and/or deliverability for applications and email addresses Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) ### Starting price Contact vendor for pricing Free trial available Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ OnBase](https://www.capterra.com/p/62208/OnBase/)[ Biscom Digital Fax](https://www.capterra.com/p/79410/FAXCOM/)[ Lexmark](https://www.capterra.com/p/151964/Lexmark/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DR David R. Sales Account Manager Information Technology and Services ### "Secure Reliability " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 2, 2024 Pros whether it is using etherFAX as a gateway for an existing fax server or using DirectFAX Teams integration, it is always easy to setup, administer and support. The etherFAX support team is stellar in resolving issues quickly and professionally. Cons That I cannot convince more customers to use it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SR Scott R. President Information Technology and Services ### "etherFAX Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 13, 2024 Pros Reliability and extensive Security are the key features. It is also product agnostic. Cons Some administrative portal functions are disabled and require assistance from the technical support team, however the support team is excellent. Switched from [OpenText Fax](https://www.capterra.com/p/210392/OpenText-RightFax-Fax-Server/) Lowers support burden, allowing fully virtual environments, servers in a private cloud setting without any infrastructure dependence. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)