# ETHERFAX Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ETHERFAX Software - reviews, pricing plans, popular comparisons to other Fax Server products and more.

Source: https://www.capterra.com/p/235338/etherFAX/pricing

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# 

 ETHERFAX Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ETHERFAX

## What is ETHERFAX?

Replace fax with ETHERFAX® for seamless document and information exchange. Leveraging the cloud, AI, and data extraction technology, ETHERFAX streamlines processes and workflows, saving organizations valuable time and money. To ensure security, ETHERFAX’s encrypted data exchange solutions operate in a HIPAA and SOC 2® compliant environment that ​is both HITRUST CSF® and PCI DSS certified.​ Experience the best-in-class solution for secure and automated document management.

## What is ETHERFAX used for?

[Fax Server](https://www.capterra.com/fax-server-software/)[EDI](https://www.capterra.com/edi-software/)[Data Extraction](https://www.capterra.com/data-extraction-software/)

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for ETHERFAX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.etherfax.net&name=ETHERFAX)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ETHERFAX

5.0 (2)

VS.

[5.0 (39)](https://www.capterra.com/p/205161/Goldfax/reviews/)

Starting Price

Contact vendor

Starting Price

$29.99

per user, per month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (2)

Ease Of Use

4.9 (363)

Value For Money

5.0 (2)

Value For Money

4.9 (273)

Customer Service

5.0 (2)

Customer Service

5.0 (233)

## ETHERFAX alternatives

[4.8 (86)](https://www.capterra.com/p/197267/mFax/reviews/)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.8 (43)](https://www.capterra.com/p/92426/Pro-EDI-Translator/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.8 (60)](https://www.capterra.com/p/181545/ConnectPointz/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[iFax](https://www.capterra.com/p/198884/iFax/)

[4.8 (363)](https://www.capterra.com/p/198884/iFax/reviews/)

Starting price

$9.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/198884/iFax/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Electronic Faxes

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Create, edit, preview, and send faxes electronically

Encryption

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Convert data into a code for security

Alerts/Notifications

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Automated Routing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Tickets are automatically assigned to specific agents based on predefined rules

Delivery Tracking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Fax to Email

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Receive faxes directly in the email account

ETHERFAX 49 features

Define levels of authorization for access to specific files or systems

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

A record of all activities within the system, including user access, changes made, etc.

Automatically capture data from documents, records, or other online sources

Tickets are automatically assigned to specific agents based on predefined rules

Software's ability to perform similar action on multiple similar files simultaneously

Identify the number and contact information of a caller before answering the phone

Provides a channel for team members to share media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Import and export data to and from software applications

Track the management and flow of data throughout the organization

Translate EDI formats into data suitable for use with company applications.

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Electronic signing method that validates the authenticity and integrity of a digital document

Extract documents and document data from data sources

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Create, edit, preview, and send faxes electronically

Digitally sign online documents

Extract email addresses from multiple data sources

Manage, store and organize emails within the system or via third-party apps

Send and receive emails by electronic fax

Convert data into a code for security

Receive faxes directly in the email account

Search for specific words or phrases within a document or database

Use AI to generate content in the form of text, images, videos, etc.

Compliant with HIPAA, which sets standards for sensitive patient data protection

Extract images and image data from multiple data sources

Collect and maintain structured information that describes data or content

Observe and track the demand, usage, progress or quality of a system, product, or user

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Ability to recognize printed or written text within digital images or scanned documents

Extract pricing data from multiple data sources.

Extract phone numbers from multiple data sources

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

Control system access and/or deliverability for applications and email addresses

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

5.0 (2)

5.0

Based on 2 reviews

## Pricing

Value for money

5.0 (2)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

5.0 (2)

5.0

Based on 2 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

OnBase](https://www.capterra.com/p/62208/OnBase/)[

Biscom Digital Fax](https://www.capterra.com/p/79410/FAXCOM/)[

Lexmark](https://www.capterra.com/p/151964/Lexmark/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (2)

5.0

Based on 2 reviews

## User reviews

Overall rating

5.0

Based on 2 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DR

David R.

Sales Account Manager

Information Technology and Services

### "Secure Reliability "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 2, 2024

Pros

whether it is using etherFAX as a gateway for an existing fax server or using DirectFAX Teams integration, it is always easy to setup, administer and support. The etherFAX support team is stellar in resolving issues quickly and professionally.

Cons

That I cannot convince more customers to use it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SR

Scott R.

President

Information Technology and Services

### "etherFAX Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 13, 2024

Pros

Reliability and extensive Security are the key features. It is also product agnostic.

Cons

Some administrative portal functions are disabled and require assistance from the technical support team, however the support team is excellent.

Switched from

[OpenText Fax](https://www.capterra.com/p/210392/OpenText-RightFax-Fax-Server/)

Lowers support burden, allowing fully virtual environments, servers in a private cloud setting without any infrastructure dependence.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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