--- title: "sendi Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about sendi Software - reviews, pricing plans, popular comparisons to other Delivery Management products and more." source_url: "https://www.capterra.com/p/235424/sendi/" page_type: "product" language: "en" --- # sendi Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) sendi ## What is sendi? Sendi.io is a delivery management software that allows you complete control of your deliveries with an easy-to-use app. You can integrate it with your current systems or POS. You can live-track your drivers, optimize your route, get detailed reports, and automatically send SMS to your customers. Save time and money by automating your workflow with Sendi.io. ## What is sendi used for? [Food Delivery](https://www.capterra.com/food-delivery-software/)[Delivery Management](https://www.capterra.com/delivery-management-software/)[Courier](https://www.capterra.com/courier-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.1 Usage Based, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for sendi?[Manage this product listing](https://www.g2.com/products/sendi-io/claim_requests/new?auto=true) ## sendi Overview Updated September 2026 AI summary sendi supports businesses of all sizes in managing courier, delivery, and transportation dispatch operations with features for order management, dispatch, delivery tracking, route optimization, and real-time driver monitoring. With mobile access, third-party integrations, electronic signatures, and scheduling, sendi is delivered via cloud and on-premise platforms, accommodating a range of courier and delivery management needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### sendi 5.0 (2) VS. [4.3 (37)](https://www.capterra.com/p/97252/OnTime-360/reviews/) Starting Price $0.1 Usage Based, One Time Starting Price $49 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.1 (77) Value For Money 5.0 (2) Value For Money 4.2 (76) Customer Service 5.0 (2) Customer Service 4.5 (75) ## sendi alternatives [Tookan](https://www.capterra.com/p/218952/Tookan/) [4.1 (77)](https://www.capterra.com/p/218952/Tookan/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/218952/Tookan/) Highest Rated [Dropon](https://www.capterra.com/p/194624/Dropon/) [4.9 (28)](https://www.capterra.com/p/194624/Dropon/reviews/) Starting price $599.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/194624/Dropon/) [URBANTZ](https://www.capterra.com/p/157778/URBANTZ/) [4.3 (28)](https://www.capterra.com/p/157778/URBANTZ/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157778/URBANTZ/) [Glow](https://www.capterra.com/p/10006004/Glow/) [4.5 (2)](https://www.capterra.com/p/10006004/Glow/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10006004/Glow/) ## FAQs about sendi Overview ### What company size and specific industries is sendi built for? sendi is designed for small to large companies that need last-mile or hyperlocal delivery management, including restaurants, courier services, grocery businesses, law firms, e-commerce companies, food delivery operations, POS providers, retailers, and pharmacies. Features and Usability ### What are the key features of sendi? sendi offers dispatch management, order management, and delivery tracking for courier and restaurant workflows. Core capabilities also include route management and route optimization, live driver tracking, driver ETA, GPS, geofencing, and electronic signature. Additional features include alerts and notifications, reporting and analytics, scheduling, and third-party integrations. Getting Started and Support ### What training and onboarding options does sendi offer? sendi provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and questions in real time, documentation offers written reference material for step-by-step review, and videos give users a self-paced way to learn features and basic workflows. Getting Started and Support ### What customer support options does sendi offer? sendi provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback about support experience is available here, so support quality, response speed, and helpfulness cannot be assessed from the provided data. ## Features AI summary Based on 371 Delivery Management reviews Capterra data shows that buyers of courier software rank the following features as their top priorities: - **Mobile Access** (**53%** of reviewers rated this feature as critical) - **Dispatch Management** (**53%**) - **Routing** (**48%**) sendi supports all three of the features reviewers rate highest: **Mobile Access**, **Dispatch Management**, and **Routing**. Together, these capabilities help businesses manage deliveries from anywhere, assign and track jobs more efficiently, and plan better delivery paths, allowing teams to improve coordination, reduce delays, and keep courier operations running smoothly. Mobile Access 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Dispatch Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Routing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Plan daily routes to optimize employee scheduling and provide directions Reporting/Analytics 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Cash on Delivery 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Allows users to record and manage cash payments upon delivery of goods Driver Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track all personnel who operate company vehicles sendi 55 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Cash on Delivery: Allows users to record and manage cash payments upon delivery of goods - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Dispatch Management: Manage sending personnel and resources to a site as needed - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Driver ETA: Generate estimated arrival times for drivers to keep back office or customers informed - Driver Management: Track all personnel who operate company vehicles - Electronic Signature: Digitally sign online documents - ETA: Ability to use historical tracking data and machine learning in order to accurately predict ETAs - Food Delivery Dispatching: Dispatch food deliveries - For Courier Services: Intended to be used by courier services - For Restaurants: Serves restaurants - Geofencing: Virtual perimeter for a real-world geographic area - Geographic Maps: Visualize locations on a map - Geolocation: Determines the location of a device using GPS or an IP address - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Live Driver Tracking: Track driver locations on a map in real time - Live Tracking: Allow customers to track their order and keep them updated when the status changes. - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Mobile Signature Capture: Capture signatures via mobile devices - Multi-Location: Manage and support multiple locations - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Tasks: Set the frequency of a task's occurrence - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Basic $0.10 Usage Based,One Time Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AB Amit B. Menegar Food & Beverages ### "Sendi is grate app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 25, 2021 Sendi have help me increase my delivery Pros The app gives me order and organization Cons The app is prefect and nothing is wrong Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ES Eliran S. Restaurant manager Restaurants ### "Best app !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 25, 2021 Pros You can see what your client thinking of your services Cons There no access to be admin from iPhone (iOS) or Pc Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.