# VirusTotal Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about VirusTotal Software - reviews, pricing plans, popular comparisons to other Threat Intelligence products and more.

Source: https://www.capterra.com/p/235440/VirusTotal

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# 

 VirusTotal Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

VirusTotal

## What is VirusTotal?

Threat intelligence platform designed to help organizations scan, identify and protect files, URLs and networks from anomalies/malware.

## What is VirusTotal used for?

[Threat Intelligence](https://www.capterra.com/threat-intelligence-software/)

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for VirusTotal?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.virustotal.com/&name=VirusTotal)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### VirusTotal

4.9 (10)

VS.

[### GoogleThreat Intelligence](https://www.capterra.com/p/265567/Mandiant-Threat-Intelligence/)

[4.3 (4)](https://www.capterra.com/p/265567/Mandiant-Threat-Intelligence/#reviews)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (10)

Ease Of Use

4.0 (4)

Value For Money

4.5 (6)

Value For Money

3.8 (4)

Customer Service

4.7 (6)

Customer Service

4.5 (4)

## VirusTotal alternatives

[Shield Antivirus](https://www.capterra.com/p/212503/Shield-Antivirus/)

[4.4 (21)](https://www.capterra.com/p/212503/Shield-Antivirus/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/212503/Shield-Antivirus/)

[Lens](https://www.capterra.com/p/268425/Lens/)

[0.0](https://www.capterra.com/p/268425/Lens/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/268425/Lens/)

Highest Rated

[Bugcrowd](https://www.capterra.com/p/218813/Bugcrowd/)

[5.0 (3)](https://www.capterra.com/p/218813/Bugcrowd/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/218813/Bugcrowd/)

[Carbon Black EDR](https://www.capterra.com/p/240695/Carbon-Black-EDR/)

[0.0](https://www.capterra.com/p/240695/Carbon-Black-EDR/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/240695/Carbon-Black-EDR/)

[View all alternatives](https://www.capterra.com/p/235440/VirusTotal/alternatives/)

## FAQs about VirusTotal

Overview

### Which roles and teams benefit most from VirusTotal?

VirusTotal is most used by cybersecurity analysts, risk teams, and security consultants who need to investigate suspicious files, URLs, and indicators quickly. Founders, owners, and project managers benefit from its fast threat checks for safer operations, while junior staff and support roles use it to validate links and reduce exposure to malware.

Answer based on 10 reviews

Overview

### What company size and industries is VirusTotal built for?

VirusTotal is built primarily for small businesses, which account for 60% of reviewers, with strongest adoption in Banking and Information Technology and Services at 20% each. It also serves midsize businesses at 30% and enterprises at 10%, with additional use in Computer and Network Security for threat intelligence.

Answer based on 10 reviews

Features and Usability

### What are the key features of VirusTotal?

VirusTotal offers alerts and notifications, event logs, event analysis, and monitoring for security activity. It also includes anomaly and malware detection, threat intelligence, vulnerability scanning, application security, and web-application security for identifying and tracking threats across files, URLs, and system events.

Integrations

### Which third-party tools and platforms does VirusTotal integrate with?

VirusTotal integrates with over 20 third-party tools and platforms, including Google Workspace, Google SecOps, Microsoft Sentinel, Cisco Secure Access, Cloudflare, Broadcom, Cortex XDR, Cortex XSOAR, IBM QRadar Incident Forensics, and Proofpoint Email Protection.

Getting Started and Support

### What training and onboarding options does VirusTotal offer?

VirusTotal provides documentation for teams getting started. This written material supports self-paced reference, covers setup steps and product details, and can be used to check information as needed during onboarding and day-to-day use.

Getting Started and Support

### What customer support options does VirusTotal offer?

VirusTotal provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. With no reviewer feedback available on support experiences, there is no catalog evidence to describe response times, helpfulness, or common frustrations. Users can rely on the listed channels for product guidance and issue resolution.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Anomaly/Malware Detection

4.8 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Automatically identify and flag unusual behaviors and malicious software

Vulnerability Scanning

4.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Discover patch statuses and vulnerabilities

Event Analysis

4.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Investigate security threats and validate malicious activity

Event Logs

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

A chronological record of actions or occurrences within a network, software, or process

Alerts/Notifications

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application Security

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Identify and respond to security threats to developed applications

VirusTotal 9 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Automatically identify and flag unusual behaviors and malicious software

Identify and respond to security threats to developed applications

Investigate security threats and validate malicious activity

A chronological record of actions or occurrences within a network, software, or process

Observe and track the demand, usage, progress or quality of a system, product, or user

Information to prevent, understand and identify cyber threats

Discover patch statuses and vulnerabilities

Identify and respond to security threats to web applications

Features

4.4 (10)

4.4

Based on 10 reviews

## Pricing

Value for money

4.5 (6)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.5 (6)

4.5

Based on 6 reviews

## Integrations

[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Symantec Endpoint Security](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/)[

Cloudflare](https://www.capterra.com/p/155191/Cloudflare/)[

ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[

Mcafee Total Protection](https://www.capterra.com/p/219069/Mcafee-Total-Protection/)[

Zscaler](https://www.capterra.com/p/175516/Zscaler-Internet-Access/)[

Proofpoint Email Protection](https://www.capterra.com/p/175873/Proofpoint-Email-Protection/)[

KnowBe4](https://www.capterra.com/p/10001983/KnowBe4/)

## Support, customer service and training options

Customer Service

4.7 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (6)

4.7

Based on 6 reviews

## User reviews

Overall rating

4.9

Based on 10 reviews

Filter by rating

5(9)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DS

David S.

Owner

Information Technology and Services

### "Excellent tool for checking website URLs and files for malware"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 24, 2025

I have used virustotal for many years and I always rely on it when I want to check either website addresses or files before I open them to confirm they are not suspicious.

Pros

I love how easy it is to submit websites and files to virustotal for checking. I also love how comprehensive it is in terms of how many threat intelligence providers it checks and also I love the feature whereby it runs the files in a sandbox environment and provides detailed veedback on any suspicious activity.

Cons

I wish it was a little faster and I wish they brought back the feature whereby files could be sent to it by email as this was really useful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GT

Giuseppe T.

Cybersecurity Consultant

Computer & Network Security

### "Great tool for malware analysis and threat intelligence"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 26, 2024

Pros

Most popular malware analysis tool on the internet, providing scan results from dozens of antivirus vendors for both files and URLs/domains. The Enterprise Edition offers many additional features, such as multisearch, content visualization, graphs, and more. It can also be integrated in many third party applications with the use of API keys.

Cons

Searches could be more accurate. Sometimes, searching for something in particular returns too much, unrelated data that could be avoided.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ED

Ephantus D.

Project Manager

Management Consulting

### "VirusTotal - Very Resourceful and Impactful "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 8, 2024

Pros

With VirusTotal, handling threats intelligence has been easy. We no longer worry about threats.

Cons

Well, so far VirusTotal has been smooth. No issues.

Switched from

[Heimdal DNS Security](https://www.capterra.com/p/215654/Heimdal-Threat-Prevention/)

[ThreatLocker](https://www.capterra.com/p/195434/ThreatLocker-Control/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

YS

Yuval S.

IR Analyst

Banking

### "Best Threat Intelligence site and platform."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

January 8, 2024

Pros

Gives me every AV result for my hash, I can upload files, I can get the signer from there, I can see community notes for my hash, Malware names and families.

Cons

some AV gives FP results every time, maybe they should consider to remove them.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TA

TareK A.

employier

Accounting

### "ich finde, dass es gut funktioniert im allgemeinen , aber manchmal und nach meiner Erfahrung ist es mit allen Betriebssysteme kompatibel "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

December 3, 2023

Pros

schnell und einfach zu bedienen für Anfänger

Cons

mit Windows 11 funktioniert nicht wie erwartet

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Giuseppina E.

Chat Moderator and Consultant

Public Relations and Communications

### "It's okay"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

November 12, 2023

Pros

This software is reaaaally clean, everyone could use it. You surely need to know what you're doing while using it, but it's easy to understand and has a lot of options.

Cons

While still having a lot of options, if compared to other softwares, it has a weak execution. Could work better and smoother.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Abhishek G.

Intern

E-Learning

### "Detect threat like a detective with VirusTotal"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

December 31, 2022

Pros

1\. One of the best software for detecting viruses and malware.2. Most famous software and widely used in the security industry.3. Even used at the investigation level.

Cons

1\. Sometimes unable to detect old viruses and malware.2. UI can be more efficient

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Rosa maria M.

Operaria de Limpieza

Hospital & Health Care

### "Equipo Seguro, Drive Seguro, Archivos Seguros con Virus Total"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 27, 2022

Estoy encantado con este software ya que protege mi equipo y mis archivos en la nube de los virus.

Pros

Que analice mi equipo, analice mis correos, mis archivos de correo, en mis drive, que me diga que contiene o no contiene virus . Es un maravilloso software.

Cons

A veces no permite subir archivos empaquetados porque detecta virus siendo archivos utilizados en programación

Alternatives considered

[ESET Secure Authentication](https://www.capterra.com/p/196384/ESET-Secure-Authentication/)

[ESET Home Office Security Pack](https://www.capterra.com/p/253681/ESET-Home-Office-Security-Pack/)

[ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/)

Reasons for choosing VirusTotal

Es mas fácil implementarlo y además sirve en muchos lugares.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Riesgos

Banking

### "Protégete con Virustotal"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 5, 2022

Buena experiencia para proteger a tu ordenador de virus y malware

Pros

El monitoreo constante de los procesos que se realizan en el ordenador

Cons

Podrían mejorar en la interface del producto, como que sea un poco más interactiva.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Islam R.

Founder

Information Technology and Services

### "Comprehensive Online Scanner"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 24, 2022

Pros

VirusTotal enabled me to scan any file I suspect with a comprehensive number of antivirus engines, all at once and without downloading/installing any software on my machine. It starts by scanning your file's hashes (before upload), and if the file was scanned before, it brings you right into the results page, this feature saves me tremendous amount of data and time.

Cons

Actually this is more of a suggestion than a con. It would be greatly useful to add more web-specific antivirus engines like ImmunifyAV and Sucuri.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/235440/VirusTotal/reviews/)

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