# Page 2 | PactSafe Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is PactSafe the right Digital Signature solution for you? Explore 35 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/235449/PactSafe/reviews

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PactSafe

4.6 (35)

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Last updated March 13th, 2026

# Page 2 - Reviews of PactSafe

## Showing most helpful reviews

Showing 26-35 of 35 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AC

Austin C.  
Audio Experience Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Easy to use contract management "

October 4, 2019

4.0

Pros

I like the I can integrate Pacsafe directly into Salesforce. This allows everyone from Sales to Ops to have access to the information they need. This also allows our management team to easily update the contracts and push them out to each team so that everyone has access to the most up to date contract.

Cons

Some of the integrations don't seem as stable at times but Pacsafe's team is quick to respond with issues and get them resolved.

Review Source

HM

Heather M.  
Director of Customer Success  
  
Used the software for: 1-2 years

### "Simple and easy to use!"

January 4, 2018

5.0

Pros

It's clean and easy to use. Very straight forward from the signers point of view and integrates into our product well.

Cons

There have been a few bugs when searching for signers, which has been inconvenient but there is typically always a work around.

Review Source

TR

Todd R.  
CAO  
  
Used the software for: 6-12 months

### "I wish I had this functionality years ago!"

January 4, 2018

5.0

Pros

The easy of use on the admin side and the ease of use on the customer side is second to none. All is intuitive with the UX and the software just works.

Cons

Nothing comes to mind. Pactsafe continues to expand the functionality of the software and the enablement around new functionality is good but not great.

Review Source

KB

Kaylee B.  
Marketing Coordinator  
Information Technology and Services  
Used the software for: 6-12 months

### "Easy onboarding process, relatively simple to understand dashboard"

January 9, 2018

4.0

sending documents electronically for signatures, saving documents for future use, updating users on legal agreement changes, etc.

Pros

Accomplishes all of my needs - e-signatures, secure contract and documentation sending/archiving. Provides extra services which set PactSafe apart from its e-signature competitors - clickwrap agreements, the legal center, etc. Fairly easy to contact customer support and immediately speak with a human, rather than muddling through general support documents on your own.

Cons

A few areas of the dashboard are difficult to catch on to in relation to editing a document for sending, etc. However, once you learn the steps, it's fairly simple.

Review Source

CT

Cedric T.  
Account Executive  
  
Used the software for: Less than 6 months

### "Easy, fun, Money in my Pocket, clients feel safe through the contract and have no complaints."

January 22, 2018

5.0

Pros

The software is easy to use dealing with my clients. Never has it been more easy and stress free for a signup, I love it.

Cons

So far I have not issues with this. Everything exports straight over from salesforce which is most important.

Review Source

JH

Jon H.  
Client Success Manager  
  
Used the software for: 6-12 months

### "Contracts are easy to search for and easily downloaded-which is what I need for my role."

January 16, 2018

4.0

Pros

Contracts are easily found within the search tool and once there, I can easily download them to a PDF to save to our internal system or send over to clients. The signing and sending process works great too!

Review Source

RW

Ryan W.  
Director, Business ' Legal Affairs  
  
Used the software for: 6-12 months

### "Easy, functional, and effective"

January 11, 2018

4.0

Pros

Very easy and streamlined to use. Customer service is fantastic and always prompt in responding to inquiries.

Review Source

OH

Ozelle H.  
Customer Success Manager  
  
Used the software for: Less than 6 months

### "I use PactSafe to send contracts and service agreements to clients."

January 16, 2018

5.0

Pros

I love that the days of scanning and printing are over. This system has made my life much easier. I get signed contracts and agreements back much faster making our sales cycle much shorter.

Cons

It can sometimes be a little slow as we are accessing PactSafe through Salesforce. There are times I have trouble uploading my own documents. Occasionally the header does not populate and I have to manually enter information.

Review Source

CS

Chad S.  
Client Success Manager  
Automotive  
Used the software for: Less than 6 months

### "After a short training, I was able to easily create an agreement that was easy for customer to sign!"

January 16, 2018

4.0

easy to get my agreement sent and quickly signed

Pros

I like the ease of use along with ease for all parties to quickly and easily sign the agreement. Tracking the whole process helps with knowing when to follow up with customer.

Cons

No challenges so far with software. I wish I could easily create an amendment without having to get help from my admin.

Review Source

BP

Brad P.  
Client Success Manager  
  
Used the software for: 6-12 months

### "easy to use"

January 19, 2018

4.0

Pros

Being able to pause in real time and adjust the contract. Also enjoy being able to see who has viewed the contract and when.

Cons

Can be clunky when adding defining language. It is sometime difficult to add special language in a way that isn't conflicting.

Review Source

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