# Payworks Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Payworks Software - reviews, pricing plans, popular comparisons to other Payroll products and more. Source: https://www.capterra.com/p/235453/Payworks --- # Payworks Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Payworks ## What is Payworks? Payworks offers a total suite of fully-integrated workforce management solutions. Not only are we an industry-leader in payroll, but clients can easily enhance their Payworks experience with additional modules including HR, Time Management, Absence Management, Applicant Tracking, HR Advisory Services, Workforce Analytics and Employee Self Service. ## What is Payworks used for? [Payroll](https://www.capterra.com/payroll-software/)[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/)[Human Resources](https://www.capterra.com/human-resource-software/) Overall rating Based on 142 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 1% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Payworks?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.payworks.ca&name=Payworks) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Payworks 4.7 (142) VS. [4.9 (4,264)](https://www.capterra.com/p/205015/Deel/reviews/) Starting Price Contact vendor Starting Price $5 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (142) Ease Of Use 4.8 (4,264) Value For Money 4.8 (133) Value For Money 4.7 (3,916) Customer Service 4.8 (135) Customer Service 4.7 (4,018) ## Payworks alternatives Highest Rated [4.9 (4,611)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month [4.3 (1,822)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing [4.8 (3,639)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Starting price $17.00 Per User, Per Month [4.3 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing [View all alternatives](https://www.capterra.com/p/235453/Payworks/alternatives/) ## Who uses Payworks? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Payroll Management 4.8 (99) 79.80% of 99 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently Direct Deposit 4.9 (87) 80.46% of 87 reviewers that rated this feature as important or highly important Digitally deposit correct payroll amounts into individual employee's bank accounts Employee Database 4.6 (79) 70.89% of 79 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Employee Profiles 4.5 (72) 65.28% of 72 reviewers that rated this feature as important or highly important Centralized storage for employee data, records, and performance metrics Self Service Portal 4.6 (59) 72.88% of 59 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information Access Controls/Permissions 4.5 (53) 64.15% of 53 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Payworks 45 features Define levels of authorization for access to specific files or systems Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Manage the process of evaluating documents or requests submitted for approval Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Automatically create schedules based on business needs or employee availability and qualifications Use a dashboard to view benefits that are selected by employees or offered by employers Track and manage schedules and meetings via an integrated calendar Record candidates' information such as role, professional qualifications, experiences, skills or attributes Proactive search for potential hires to fill current and future job openings and build talent pipelines Record interactions, notes, and developments with candidates Track employees' arrival and departure timings for payroll purposes Manages compensation such as salary, bonus, and benefits processes, aligning with policies Track and manage adherence to policies for any service, product, process, or supplier Alter the layout and content of reports Protect sensitive data for digital privacy Digitally deposit correct payroll amounts into individual employee's bank accounts Store, manage, and track all electronic documents in a centralized location Electronic storage of staff/employee contact information and job status in a centralized repository Process of familiarizing new employees with the company, their position, and responsibilities Online portal where employees can access and track their own information Centralized storage for employee data, records, and performance metrics Assign working shifts or tasks to employees based on their availability Gateway through which employees can access the system Automates core HR functions such as talent management, employee evaluation and learning management Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Select benefits and provide information needed to participate in a benefit via an online portal Track/log the amount of time employees worked per job using a timer Manage and record overtime hours for hourly employees Manage employee salary processes, data, taxes, and records administration efficiently Organize and manage the accomplishments and development of employees or performance of applications or systems Tools to find, assess, and hire suitable candidates for a job within an organization Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Online portal through which end users can access the system, manage tasks, or obtain information Track and manage employee's work hours to improve payroll accuracy Track and manage employee time-off, vacation, and sick leave requests Tools that allow employees to request/schedule time off Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Request, track, and manage time off requests and vacation time Automatically subtract garnishments from wages Get Advice We can help you find the software with the features you need. Features 4.5 (142) 4.5 Based on 142 reviews ## Pricing Value for money 4.8 (133) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.8 (133) 4.8 Based on 133 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Knit](https://www.capterra.com/p/161597/Knit/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (135) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (135) 4.8 Based on 135 reviews ## User reviews Overall rating 4.7 Based on 142 reviews Filter by rating 5(109) 4(27) 3(5) 2(1) 1(0) Mentioned topic Sorted by most recent Nick B. Engineer III Computer Software ### "Seamless and Reliable Employee Self-Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2026 My experience has been excellent. Payworks takes the friction out of the "administrative" side of being an employee. I never have to worry about where my payroll information is. It’s a dependable system that stays out of the way and just works when I need it to. Pros The employee self-service portal is incredibly intuitive. I love being able to access my pay stubs and tax documents (like T4s) instantly without having to contact HR. It feels very secure and reliable. Cons There isn't much to complain about from an employee standpoint. If I had to pick something, the user interface feels a bit "functional" and traditional rather than modern and flashy, but since it works perfectly and is easy to navigate, it’s a very minor trade-off. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 9, 2026 Hi Nick! Thank you so much for taking the time to leave us such a stellar review. We're so happy to hear that you're enjoying our Employee Self-Service app! We hope you have a great day ahead. LD Laurie D. Operations Electrical/Electronic Manufacturing ### "Best place for subcontract payroll system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 23, 2025 When asking for help, they are very professional, prompt, and fast. The work being done was explained well. Pros Great customer service. They are always available if you need help, very prompt, and reliable. They are a knowledgeable team. Cons I can't think of anything I disliked. My experiences with them are always very professional and very prompt. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 24, 2025 Hi Laurie! Thank you so much for taking the time to leave us such a wonderful review. We're so happy to hear that you're finding our customer service team to be top notch - that's what we strive for. We hope you have a wonderful day ahead! MS Margaret S. Accounting and Payroll Retail ### "Accounting and payroll " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 22, 2025 Overall I like Payworks and would recommend it. Compared to other programs I have used teaching someone how to use this program is straight forward. Pros I like the grid view. It makes entering payroll easy. The summary at the end of the register is useful in balancing to other company reports. Cons I dislike that some of the drop down menus cannot be accessed by "smart search" of putting in the first two or three letters of a name, you have to scroll through one at a time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 29, 2025 Hi Margaret! Thank you so much for your review. We’re happy to hear that you’re finding our solutions useful! Regarding your thoughts about the dropdown menus, we’ve forwarded your concerns to our Product Team. We appreciate your feedback and we hope you have a great day ahead. DG Doreen G. accounting, reception Machinery ### "Accounting" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 22, 2025 I have been very pleased with the change from doing pay periods on our system, to changing over to Payworks. It is so simple and all the employees are helpful. Pros It is very easy to complete pay periods every other week. I don't need to worry about remitting any government payments. Customer support personnel are extremely helpful! Cons Trying to find answers to my questions on the website. Often I don't get the answers to my question or it may seem a little complicated. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 24, 2025 Hi Doreen, thank you for taking the time to leave us a review. We're happy to hear that you're enjoying our product (specifically the automatic remittances) and that our support team has been helpful for you! You mentioned you occasionally find it difficult to get answers on the website. Are you aware of our 24/7 help centre? You can access it any time by clicking on the question mark icon at the top of your screen. The help centre is full of articles and videos to assist you with any troubleshooting you may need. Have a great day ahead! CW Carla W. VCFO Accounting ### "chief financial officer" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 9/10 December 21, 2025 One of the best features of Payworks used to be the customer service, but now I warn clients that it can be difficult to access help but that the website is easy to navigate. Now they call me for help not Payworks. Pros the user friendly and functional website. even my most computer-basic clients can use it. Cons it's become difficult to receive customer service. Reps never answer the phone, and the general customer service hours are not conducive to the West Coast. it has become difficult to speak with a human being even on the general help line. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 29, 2025 Hi Carla! Thank you for taking the time to leave us a review. We’re sorry to hear about your frustrations with customer service. We’ve forwarded your concerns to our Service Managers who may be in touch for further assistance. Thank you again, and we hope you have a great day ahead. GB glen B. CFO Oil & Energy ### "Payworks Dec 2025" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 18, 2025 Overall, it has been great. We are almost a year into it and have learned a lot. The value cannot be beat especially when you have a dedicated account manager. Pros Our account manager \[sensitive content hidden\] has helped us out on more than one occasion. Not only is she prompt but provides answers to our questions in a very constructed and easy to understand way. Cons It is a bit of a learning curve when you first navigate the program. It does have some complex pages especially when setting up employees. It would make it easier if there were some help screens or short videos. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) We stopped using Quickbooks Enterprise at the end of Dec 2024 Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 23, 2025 Hi Glen! Thank you for taking the time to leave us a review. We're so happy to hear that you're finding our customer service top-notch - that's very important for a positive experience! You mentioned that you'd love to see some help screens or short videos. We do have a full help centre available in our software - just click the question mark icon in the top-right corner of your screen, and then select 'visit help centre'. This part of the system is full of videos and articles to assist you through your usage of our product! DW Darlene W. Manager Public Relations and Communications ### "New member" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2025 Once you get to know the program, it is easy to follow. I don't use it often enough to be really good at it. Pros The customer support. As a new user of Payworks, I've made a few mistakes, and \[sensitive content hidden\] has always been there to help. Cons I find that if you make a mistake, you can't go back and correct it. You have to contact customer support. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 23, 2025 Hi Darlene, thank you for taking the time to leave a review. We're so happy to hear that you're enjoying the experience and that you're finding our customer support to be helpful. Some mistakes are correctable - it depends on the entries you have made, and where you are at in the processing of the payroll/documentation. Our customer service team is always available to support and guide on what can be corrected and when, to help you move forward with more confidence in our product. We hope you have a great day ahead! BA Brenda A. owner Design ### "Our first year of payworks" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2025 so far so good,.. just a huge learning curve. It is totally different from Moneris, some things are not as clear or easy. I found once I do them a few times they become easier. Changing from one payroll company to Payworks was seamless. Pros We signed up January of this year. The more I have used the system, the easier to navigate it has become. Cons Some things are very convoluted, hard to find. Having them easier to find and use would be helpful. ex doing ROE, I was a MOneris costomer before, you completed these right from there employee profile. Generating T4's are done with the last payperiod if you want... not sure how this is done with payworks but am betting it is more steps... Switched from [PAYD](https://www.capterra.com/p/203175/PAYD/) cost alone. Every year there were high increases for payroll. as a small business, it was becoming to expensive Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 24, 2025 Thank you for your review, Brenda! We’re happy to hear that you’re finding our customer support top-notch! If ever you need help producing ROEs or T4s, we encourage you to contact your dedicated client support representative. We also have a help centre that you can access whenever you need – just click on the question mark icon at the top of your screen. Our help centre is full of articles and videos to help you navigate your platform. We hope you have a great day ahead! MY Max Y. Accounting Manager Telecommunications ### "Exceptional Support and Reliable Payroll Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 17, 2025 Overall, my experience with Payworks has been very positive. The platform is reliable and handles payroll accurately, and the support team truly stands out. Whenever I have questions or need guidance—especially with more complex payroll or legislative matters—the support team is knowledgeable, responsive, and easy to work with. Having access to subject matter experts gives me confidence that our payroll is handled correctly and compliantly. Payworks has been a dependable partner in supporting our payroll and HR processes. Pros The support is fantastic—they truly deserve a 5-star rating! The team is knowledgeable, efficient, and always reliable. As an accounting manager, I have a solid understanding of payroll basics, but I don’t have the time to dive into every payroll setting or keep up with all government legislation. That’s why having access to true subject matter experts is so important. Payworks support is my go-to resource, and they consistently provide clear guidance and helpful advice. They always take the time to help, and I couldn’t ask for better support. Cons There isn’t always enough time to fully explore and learn all of the features Payworks offers. I wish there were a simpler, more streamlined way to learn what the platform can provide. It would also be very helpful to have a centralized resource that explains what each report is used for, along with guidance on how to set up and customize reports to better align with our company’s needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 18, 2025 Hi Max! Thank you so much for leaving us such a wonderful review. We're so happy to hear that you're having such a positive experience with Payworks! RM ROBERT M. CONTROLLER Automotive ### "PAYWORKS PAYROLL REVIEW" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 17, 2025 VERY GOOD PRODUCT OVERALL SOMETIMES A DELAY WHEN CONTACTING CUSTOMER SERVICE LIKE THE FACT IT IS IN THE CENTRAL TIME ZONE Pros EASY TO USE HAS GOOD REPORTING YOU ARE ABLE TO PRODUCE AD HOC REPORTS FROM THE DATABASE PERFORMS YEAR END T4'S Cons LACK OF CONTROL PAYWORKS HAS STRICT GUIDELINES ABOUT WHAT YOU CAN CHANGE SOME REPORTS CANNOT ACCESS HISTORICAL INFORMATION Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 18, 2025 Hi Robert, thank you for your review! We really appreciate you taking the time to leave us feedback. It may be helpful for you to know that we have representatives working in the Pacific Time Zone and Eastern Time Zones as well, as we strive to be available for our clients across Canada. Stay tuned for some updates to our reporting features that you may find helpful! 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While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)