# Brandboom Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Brandboom the right Order Management solution for you? Explore 42 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/235520/Brandboom/reviews

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Brandboom

4.5 (42)

[View alternatives](https://www.capterra.com/p/235520/Brandboom/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Brandboom

Ease of use

4.1

Customer Service

4.3

## Pros and Cons in Reviews

SR

Sandra R

CEOWholesale, 2 - 10 employeesUsed the software for: More than 2 years.

“I love that our retailers constantly say Brandboom is the easiest software they use in the industry. Despite our brands using other systems, our customers ask to use brandboom instead due to the intuitive approach and ease of ordering.“

January 20, 2022

SB

Sari B

VP of sales and marketing Wholesale, 2 - 10 employeesUsed the software for: 1-2 years.

“Updating and deleting product- sometimes is hard to navigate.“

March 7, 2022

SB

Sari B

VP of sales and marketing Wholesale, 2 - 10 employeesUsed the software for: 1-2 years.

“Great to track who and how many people are actually viewing your presentation- easy way to have user friendly line sheets.“

March 7, 2022

NJ

Nat J

PresidentApparel & Fashion, 11 - 50 employeesUsed the software for: More than 2 years.

“Not very user friendly, doesnt have alot of capabilties that other platforms offer“

January 26, 2022

LW

Lindsay W

PartnerWholesale, 2 - 10 employeesUsed the software for: 1-2 years.

“Brandboom helped elevate the look and feel of our brand and created a wonderful buyer experience.“

March 7, 2022

RJ

Rahim J

OwnerApparel & Fashion, 2 - 10 employeesUsed the software for: Less than 6 months.

“Adding products is so easy to use, you can create collections and Drag and drop your products into those collections.“

March 7, 2022

## Showing most helpful reviews

Showing 1-25 of 42 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Gary V T.  
Head of Sales  
Retail  
Used the software for: 2+ years

### "Brandboom Supports Small Businesses Worldwide!"

January 20, 2022

5.0

supportive and progressive.

Pros

Mostly the ablility to create presentations and collections very quickly and easily to then share via link anywhere.

Cons

Nothing really, its pretty well rounds and user friendly.

Review Source

Response from Brandboom

February 2, 2022

Hi Gary, we're so glad to hear our platform has made your sales experience quick and easy! Thank you for taking the time to leave a review!

DR

Dennis R.  
Sales Representative  
Wholesale  
Used the software for: 2+ years

### "Useful For Growing Your Wholesale Business"

January 23, 2022

4.0

It has been good. It is easy to use. There are a few pitfalls that we fell into. Like learning how to delete old items that we will never sell again. We had to delete all of the old orders first. Then this would throw off our inventory as they would go back into stock once the orders were deleted. We learned we had to export inventory move the saleable inventory stock, to the stock column, then delete the old orders, then delete old items, then upload the csv file to update the inventory accurately.

Pros

The upload feature is the best. We can easily add new products using a csv upload, then add pictures through the website. Even video can be added to each product. We receive many different styles/sizes in each delivery from our vendors, they all become saleable in a short time.

Cons

It has features that we don't use. We don't use the invoicing feature. We don't use the shipping cost feature. It is basically a great showroom for our retailers to shop our wholesale business.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing Brandboom

These other shops would be put behind a log in wall, that our staff would have to manage. Then each platform would be taking a cut of the payment. Also many of our customers still use paper cheques to make payment on their COD order. There was no way for them to work with them.

Review Source

LH

Lukman H.  
Designer  
Apparel & Fashion  
Used the software for: 2+ years

### "How can I make sale my brand on Brandboom, Cause not happen yet since I was in Brandboom 3 years ago"

March 9, 2022

1.0

never make sale, I don't know event the Lead and activities is increased from started, and surely I really need help, trick or tips to make sale and brake US market with Brandboom, please let me know if any idea or suggest about it.

Pros

I don't know yet. this years was the 3rd my brand registered on Brandboom with the purpose I want to expand and introduce the brand to more buyers from Brandboom's member. even the buyer whom left the email address on (connect) it, and I was tried the approach the buyer and still not get reply from it. I don't know how this is really make happen.

Cons

just wonder how the Brandboom really wholesale platform Bussines

Reason for choosing Brandboom

to make More sale with wholesale platform online my Brand to more Buyers.

Review Source

AH

Audrey H.  
Co-founder  
Wholesale  
Used the software for: Less than 6 months

### "The June Edit review"

November 3, 2025

4.0

we like using brandboom and it makes things easy for our retailers to use the platform. we feel we can create a showroom where the DNA of our brands can be represented

Pros

The team is very reactive and available to provide support Once it is all set up it seems easy for retailers to use

Cons

Sometimes things can be confusing and lack of logic the most expensive payment plan is quite expensive and doesnt offer much difference with the second last plan

Review Source

RA

Ryan A.  
Co-Founder  
Sports  
Used the software for: 6-12 months

### "Our Customers like the Brandboom Interface"

August 16, 2024

5.0

Very pleasant people and a solid product

Pros

Easy integration w/ Shopify, super clean presentation for our Retail Customers!

Cons

A little vague as to which level of subscription would best suit our business, but we're figuring it out

Review Source

JF

Jenni F.  
owner  
Apparel & Fashion  
Used the software for: 2+ years

### "Brandboom has changed my business"

January 20, 2022

4.0

I am able to sell all over Australia and New Zealand without leaving my showroom. It has changed the way I do business in a very positive way.

Pros

I enjoy using the product. Its easy to set up new presentations and customers find it easy to use. We have had two seasons with no showroom visits due to lockdowns, but customers can still place orders. Now that they are used to placing orders this way, my face to face contact is minimal and this is a huge time saver. I have also been able to take orders from remote stores who don't travel to the city.

Cons

The software updates can be annoying as the format of the order forms change.

Review Source

Response from Brandboom

February 3, 2022

Hi Jenni, we're so delighted that Brandboom helped keep your business flourishing during the lockdowns. Thank you for your review and feedback!

AC

Andrew C.  
Senior Account Executive  
Wholesale  
Used the software for: 2+ years

### "Brandboom easy to use "

January 20, 2022

4.0

Overall easy to use and intuitive

Pros

Notifications when buyers view or place orders Easy to load products and create presentations Easy to revise and adjust products/ orders

Cons

Horrible when launching new updates. I have complained dozens of times the need to BETA test. Instead Brandboom does these haphazard updates and causes issues like not being able to log in, or see order. I would give a 1 out of 10 when launching updates.

Review Source

Response from Brandboom

February 3, 2022

Hi Andrew, I apologize that you've had issues with our updates in the past. We've been working to minimize these issues moving forward. Since expanding our Quality Assurance team, we've been able to increase our testing abilities and have had very few complaints regarding updates in the past couple of years! If there are any remaining concerns you have, please don't hesitate to reach out to us via live chat or support@brandboom.com, and we'll be happy to assist.

lP

lucas P.  
Sales  
Apparel & Fashion  
Used the software for: 2+ years

### "Brandboom Rocks!"

January 20, 2022

5.0

From customer service to custom integrations, brandboom NEVER drops the ball.

Pros

Brandboom makes it easy to upload your products and sell the wholesale to clients globally. It integrates with most ERP systems as well, making it easy to track and follow through orders.

Cons

honestly not much. Brandboom is a critical tool to my business.

Review Source

JG

Jessie G.  
production manager  
Apparel & Fashion  
Used the software for: 6-12 months

### "great for sales showroom"

January 25, 2022

4.0

Customer service is very accommodating and available. \[SENSITIVE CONTENT\] He is amazing.

Pros

It is easy to organize the products for the sales team to use

Cons

Unable to change size features once customer orders have been placed. If deactivating products should have an option for buyers to review new items to buy. Mass edit on products would be nice. Creating line breaks on the line sheets. Currently, support integration with our wholesale logistic program.

Alternatives considered

[NuORDER](https://www.capterra.com/p/135545/NuOrder/)

Review Source

Response from Brandboom

March 10, 2022

Jessie, thank you for your feedback, we truly appreciate it! Here's some solutions to your suggestions. For more details, feel free to contact our support team or check out our Knowledge Base for step-by-step tutorials! 1) For changing size features once an order is placed: The easiest solution is to set an old size to inactive, so buyers can no longer select it. 2) Mass editing products can be done via spreadsheet import. 3) You can add line breaks and dividers using our line sheet customization tools.

VR

Verified Reviewer  
Adminastrator  
Apparel & Fashion  
Used the software for: 1-2 years

### "Brandboom for BTB"

March 8, 2022

5.0

Our team likes it and will continue to use it.

Pros

I liked how simple it is to use and teach. We have reps that are not as familiar with tech and this was very user friendly.

Cons

There are features that need to be added, like a tracking option. Also an option to list if the order was shorted.

Reason for choosing Brandboom

Brandboom was easier to use and many retailers already have it.

Review Source

LW

Lindsay W.  
Partner  
Wholesale  
Used the software for: 1-2 years

### "Critical component in successfully building our business"

March 7, 2022

5.0

We're able to provide high-end retailers with professional looking line sheets with ease. Brandboom helped elevate the look and feel of our brand and created a wonderful buyer experience.

Pros

Ease of loading products and creating professional looking wholesale line sheets.

Cons

Inventory tracking can be a bit confusing to understand on your own with limited retail experience. We've leveraged this to our advantage and now can't live without it.

Review Source

RN

Raj N.  
IT Systems Lead  
Warehousing  
Used the software for: 1-2 years

### "Good tool for Wholesale selling platform"

February 13, 2023

4.0

It is a cost-effective solution for small-scale busineses doing B2B Wholesale Ecommerce.

Pros

Brandboom has integration with Blastramp ERP

Cons

It doesn't have all the order management features like Joor. The technical support from Brandboom takes a very long time.

Alternatives considered

[NuORDER](https://www.capterra.com/p/135545/NuOrder/)[JOOR](https://www.capterra.com/p/229806/JOOR/)

Reason for choosing Brandboom

Brandboom was the cheapest out of all

Review Source

MT

Mike T.  
Product Development  
Apparel & Fashion  
Used the software for: 6-12 months

### "Every time I want to do something BB has the option."

January 20, 2022

5.0

good

Pros

I like the ease of use and the fact that you can do a lot by Drag & Drop

Cons

there are not enough options in the PDF criteria to customize the formatting.

Review Source

mB

metin B.  
owner  
Wholesale  
Used the software for: 6-12 months

### "Pretty good software"

March 7, 2022

5.0

It helped us to get some new customers we didn't have before.

Pros

I like Brandboom because it's easy to use and easy to connect with potential customers. You can create your own portfolio and show your collections to the customers.

Cons

It would be better if the software would be a little cheaper to use.

Review Source

LF

Lisa F.  
Owner  
Retail  
Used the software for: 2+ years

### "Brandboom perfect B2B for my business Girl Power Sport"

March 7, 2022

5.0

Pros

Brandboom is easy to use. Customers love the ease in which they can select products they would like to purchase. The quality of the B2B looks very professional and features the product perfectly. I like that I can print PDFs of my line sheets straight from brandboom.

Cons

The retail stores that I work with who struggle with technology are consistently being locked out of brandboom and can't get in to view my presentation. I wish they could view the presentations without passwords.

Review Source

SR

Sarah R.  
VP of Sales  
Consumer Goods  
Used the software for: Less than 6 months

### "Easy, Organized and Ready to Go!"

January 26, 2022

5.0

From the sales teams drop-everything -and - help attitude to the ease of the platform, we are thrilled to be partnering with BB!

Pros

Writing line sheets, sending email communications directly to retail partners is a game-changer. We really like the control we have on the platform and how easy it is to use.

Cons

It is easy to get tripped up when you are not familiar with wholesale software. Give yourself time to get comfortable with the flow.

Reason for choosing Brandboom

The customer facing page was much easier to follow.

Review Source

DW

Damie W.  
owner  
Wholesale  
Used the software for: 2+ years

### "Amazing Team"

January 20, 2022

5.0

Business growth over 60%

Pros

Ability to run reports, stats, track eccommerce orders, and find new buyers.

Cons

When a brand is retired or deleted, the numbers are removed.

Alternatives considered

[MarketTime](https://www.capterra.com/p/235395/MarketTime/)

Reason for choosing Brandboom

Ease of use and price

Review Source

Response from Brandboom

February 2, 2022

Wow, we're so happy to hear your business has grown 60% using Brandboom! That's exactly what we strive to do with our platform. Thanks for taking the time to leave a review, Damie!

TR

Tiffany R.  
Owner  
Retail  
Used the software for: 2+ years

### "Ok, looking for an alternative"

January 20, 2022

3.0

Overall I don't find it user friendly and easy to use, it doesn't meet the needs we are looking for. I am currently looking for an alternative.

Pros

That I can create presentations in different currencies.

Cons

Not user friendly. Seem to still have some kinks on the back end that make certain things difficult. We have had to reach out to customer service a few times about issues. Customer service although nice can be really slow to get back to us.

Review Source

Response from Brandboom

February 2, 2022

Hi Tiffany, thank you for your feedback. We are dedicated to providing excellent customer support and apologize that you haven't had a positive experience. Occasionally, with the nature of software, there will be issues that require testing to find the root cause and best solution. I apologize if this wasn't clearly communicated with you. I completely understand that long wait times can be frustrating. If there is anything you still need assistance with, please don't hesitate to reach out to support@brandboom.com, or your account manager. We are more than happy to do anything we can to assist!

SJ

Sandi J.  
Indep Sales Rep  
Consumer Goods  
Used the software for: 2+ years

### "Brandboom Ease of Use"

March 8, 2022

4.0

Personally I have had a great experience with Brandboom I especially like the ease of getting help immediately when I need it Ethyl has been a Superstar!!!

Pros

Ease of use for both sellers and buyers alike

Cons

Need better access for use with cellphone

Review Source

Response from Brandboom

March 10, 2022

Hi Sandi, thank you for your feedback. We love our support team as well. I'll pass this on to Ethel!

SW

Sara W.  
vice president  
Wholesale  
Used the software for: 6-12 months

### "Nice looking presentation"

January 20, 2022

5.0

We have a dedicated \[SENSITIVE CONTENT\] and she is very helpful. They worked with my internal software to create links. The order link that we send customers is the best- so pretty and easy to use

Pros

Brandboom is easy to setup and really gives a nice looking professional presentation to our buyers

Cons

Be patient learning how to add products- it is not completely intuitive

Alternatives considered

[Zoey](https://www.capterra.com/p/149698/Zoey/)

Reason for choosing Brandboom

better program and good value

Review Source

TP

Todd P.  
President  
Apparel & Fashion  
Used the software for: 6-12 months

### "Fills a gap in apparel software!"

January 26, 2022

5.0

Overall it has saved our asses several times and has improved accessibility to our wholesale offerings in a world where ready-made tools for manufacturers and buyers are usually not so easy and user-friendly.

Pros

It provides a simple and intuitive way to quickly and beautifully build a line sheet online or for print offline. Ideal for trade shows and readily interfacing with buyers. Cuts out the entire need for a graphics guy and a printer to put together the entire line when presenting at trade shows or sales pitches.

Cons

The terms and interface can be clunky at first but become more intuitive with use. That said, the learning curve is more of a slight slant and can be grasped by anyone capable of the usual point and click operations.

Reason for choosing Brandboom

It happens to be the only and best product for a manufacturer like us to quickly and easily put together a comprehensive line sheet without having to reinvent that wheel with a designer every time we update the line!

Review Source

SR

Sandra R.  
CEO  
Wholesale  
Used the software for: 2+ years

### "Buyer friendly and intuitive software for resale"

January 20, 2022

5.0

I love the company and most of all their customer service. Brandboom has become synonymous with our agency thanks to the efficiency it brings to the buying process.

Pros

I love that our retailers constantly say Brandboom is the easiest software they use in the industry. Despite our brands using other systems, our customers ask to use brandboom instead due to the intuitive approach and ease of ordering.

Cons

That it is not more popular than NuOrder LOL!

Reason for choosing Brandboom

Much more rep friendly.

Review Source

MM

Melinda M.  
Owner  
Retail  
Used the software for: 2+ years

### "Great but needs a few additions and tweaks "

March 7, 2022

4.0

I’ve been happy with the overall product, it is quite expensive as I not use the catalogue function and have no interest in their AI that sources need shops. This is because I’m based in Australia and the shops are mostly in the US and definitely not the right fit.

Pros

Easy to create a beautiful looking wholesale catalogue with the added bonus of an ordering system

Cons

Some of the back end features are a bit clunky and time consuming. Customisation of the look of the catalogue is quite limited. Would love an intervention with xero to keep inventory up to date automatically rather than manually

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing Brandboom

Time to set up shopify

Review Source

RJ

Rahim J.  
Owner  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Brandboom User Review"

March 7, 2022

5.0

I used to have to send pdf's and order sheets to customers who would have to fill those out by downloading and then then emailing me back with their orders. A very tedious task to say the least. Brandboom has solved that problem by letting me create catalogs and share them with my clients. Buyer sign up is simple and easy so its much faster then the old method. Connect is another feature which i am still experimenting with but i can see that it is very intuitive and has already found me some leads.

Pros

The intuitive features are very easy to use. Adding products is so easy to use, you can create collections and Drag and drop your products into those collections. Next Create a share link and voila we're ready to email to our clients. Its as simple as that! Also Brandboom's popularity almost makes it industry standard so its the smartest choice in my opinion.

Cons

The price is could be a little cheaper but nothing is free.

Review Source

Response from Brandboom

March 10, 2022

Thanks for leaving a review, Rahim. We're grateful you've trusted Brandboom with your business. And we're so happy to hear that Brandboom has helped streamline and simplify your workflow!

SM

Scott M.  
Owner  
Apparel & Fashion  
Used the software for: 2+ years

### "Brandboom - highly recommend "

March 7, 2022

5.0

This is the only system we need to manage our ordering process and management and it is perfect for our needs

Pros

System is easy to use for order management but also easy for our clientele to generate and manage their own ordering process!

Cons

I have not had any issues with this program

Review Source

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