# Poltio Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Poltio Software - reviews, pricing plans, popular comparisons to other Customer Engagement products and more.

Source: https://www.capterra.com/p/235549/Poltio

---

# 

 Poltio Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Poltio

## What is Poltio?

Poltio can elevate your customers journey with No-Code responsive Product Finders. You can provide your customers with the tools to recommend right products, engage and voluntarily share information about themselves with your brand. You can choose one of Poltio’s many modules for instant & smart product recommendations using zero party data. Poltio's Dynamic Product Finder can integrate with your product catalog and use customer choices to make rule and attribute based search.

## What is Poltio used for?

[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Survey](https://www.capterra.com/survey-software/)[Personalization](https://www.capterra.com/personalization-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$40

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Poltio?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.poltio.com&name=Poltio)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Poltio

5.0 (10)

VS.

[5.0 (20)](https://www.capterra.com/p/231981/Quizell/reviews/)

Starting Price

$40

Flat Rate, Per Month

Starting Price

$15

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (10)

Ease Of Use

4.9 (15,713)

Value For Money

4.9 (10)

Value For Money

4.9 (12,176)

Customer Service

5.0 (10)

Customer Service

5.0 (10,653)

## Poltio alternatives

[4.7 (964)](https://www.capterra.com/p/137289/Typeform/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (260)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.3 (13)](https://www.capterra.com/p/148284/BlueConic/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

77%

of reviewers

rated it above 4 stars

[4.3 (710)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Campaign Management

5.0 (10)

10.00% of 10 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Reporting/Analytics

5.0 (10)

10.00% of 10 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Third-Party Integrations

5.0 (10)

10.00% of 10 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

API

5.0 (9)

0.00% of 9 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Customer Segmentation

4.9 (9)

0.00% of 9 reviewers that rated this feature as important or highly important

Process of dividing customers into groups based on common characteristics

Activity Dashboard

5.0 (7)

0.00% of 7 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Poltio 32 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

The ability to create unique content

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Assemble applications and processes by dragging over and arranging pre-built components

Tracks metrics that provide insight into how a user interacts with any interface or product

Access software remotely via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and support multiple languages

Analyze and gain insights into data in real-time

Receive data and information in real time

Active reporting of data and metrics

Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Gauge satisfaction and receive information for improvement and success

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Interact with data visualization elements, such as charts and graphs, to drill down into data

An extended application or connector that enables users to perform additional services with their current set of tools

Get Advice

We can help you find the software with the features you need.

Features

5.0 (10)

5.0

Based on 10 reviews

## Pricing

Value for money

4.9 (10)

Free Trial

Free Version

Starter

$40.00

Flat Rate,Per Month

Value for money

4.9 (10)

4.9

Based on 10 reviews

## Integrations

[

Webhook Relay](https://www.capterra.com/p/211469/Webhook-Relay/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (10)

5.0

Based on 10 reviews

## User reviews

Overall rating

5.0

Based on 10 reviews

Filter by rating

5(10)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MS

Meric Sevgi E.

Founder

Marketing and Advertising

### "Impactful Outcome from The Product Finder for E-Commerce Client"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 2, 2023

10/10

Pros

I've used Poltio for an e-commerce client I've had. We were able to customise the product finder according to the client's product categories. With the support of the product finder, client's average order value has increased 60% where cart abandonment rate went down 15.7%.

Cons

I have not encountered anything to my dislike.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AY

Aydan Y.

Operation Manager

Events Services

### "Our agency's customer communication has improved"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 22, 2023

Pros

The fast and interactive communication network brought customer satisfaction. We efficiently addressed guests' ideal location and accommodation needs. With the obtained data, we conducted remarketing and carried out unique campaigns for our customer base.

Cons

Thanks to the support of the Poltio team during the installation, we did not encounter any problems.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ÇŞ

Cagla S.

Customer Service Representative

Retail

### "Help with customer follow-up!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 22, 2023

Pros

As a retail sales platform, customer satisfaction is our priority. It can sometimes be challenging to keep track of numerous customers, and thanks to Poltio surveys, we can address this situation in a more interactive manner. With the feedback we receive, we can analyze our products and monitor the behavior of our staff.

Cons

We didn't encounter any problems due to the user-friendly interface.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EE

Elda E.

Influencer Business Lead & Partner

Marketing and Advertising

### "Supporter in gathering customer insights"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 10, 2023

Pros

Poltio provides excellent customer insights through interactive surveys. The platform is user-friendly and continuously evolving!

Cons

There is nothing about Poltio that I don't like.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ES

Emir S.

Editor

Sports

### "We can create fun and engaging quizzes"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 9, 2023

We discovered how we could orientate our existing target audience, and for our potential audience, we defined their needs by creating original questionnaires.

Pros

We can create content in a few attempts with a user-friendly interface. We can guide our target audience with entertaining content without boring them. The control panel and reporting feature are effective tools for calculating our KPI rates.

Cons

We didn't encounter any problems thanks to the support of the Poltio team.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DM

Dilara M.

Senior Lead - Digital Performance and Platforms

Electrical/Electronic Manufacturing

### "A must-have tool for e-commerce websites!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 9, 2023

One of our top priorities when designing our new website was to suggest the product or products they require by asking them a few quick and effective questions in categories where we offer a wide range of products and where it is difficult for our users to find the product they require. We were able to fully meet this need by collaborating with Poltio.

Pros

What I like most is the solution-oriented and positive approach of Poltio’s team. Whenever we have an idea or a need, we find solutions quickly or come up with suggestions when we get in touch with the Poltio team. In addition, thanks to the flexible structure of the platform, they see all our survey and interaction needs in different fields. Thanks to the different theme settings, when we want to use the same content in our other brands, we can offer a native experience to our users with different views.

Cons

I didn't encounter significant issues with the platform.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SM

Songul M.

Product Operations Specialist

Retail

### "Poltio X Hopi Partnership"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 2, 2023

It is important for us to understand our customers therefore, we use Poltio’s SaaS platform to gather zero-party data through interactive contents. Other than interactive surveys, we also use Poltio to create customer satisfaction surveys to improve our operations. To this day, we created contents such as gift finders, friendship quizzes, customer satisfaction surveys, incentivized test contents and many more.

Pros

What we like the most about Poltio is that it meets all our survey needs. This is very important for us, as it gets very chaotic when we need to contact different vendors for different surveys. Working with one survey provider that knows all your needs comes with benefits such as suggestions from their side on creative survey ideas. Also, I think it is a must to mention Poltio’s team. They are very dedicated, proactive and responsive. We really feel like we are part of the same team. Moreover, they recently renewed their platform and I can say that the new platform has really eased our way around.

Cons

We didn’t encounter any notable problems with the platform. We are satisfied with the service we obtain. One thing that is worth mentioning is that the platform doesn’t allow for multiple logins through a single account. In my opinion, supporting different user levels would also be a valuable asset for companies.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ES

Elif S.

E-Commerce Marketing Executive

Retail

### "Customer insight is a must"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 18, 2023

Before using Poltio, we couldn't understand our customers' needs, and we weren't aware that they were willing to see more campaigns on our platforms. Through our interactive research with Poltio, we created a new world that contains multiple and customized offers.

Pros

For the best service, we need to listen our customers. With Poltio we can create different types of surveys and understand our customers needs. With their insights, we create our annual marketing plans.

Cons

To be honest, there are no downsides of using Poltio.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MK

Mustafa K.

Marketing Manager

Machinery

### "Great tool for engagement via Instagram Stories and lead generation! Very helpful team!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 18, 2023

In our vertical, creating engaging content on social media is difficult and we didn't have any 1st party data on our consumers. We use Poltio quizzes to engage our followers periodically on social media and gather 1st party PII (email / mobile number). We also use Poltio surveys to understand and regularly gather feedback from our end consumers and distributors.

Pros

We use Poltio's quiz module to create monthly, incentivized competitions via our Instagram page. I like that it's a native-like experience embedded in IG stories. It's a great way to grow followers (we grew from under 10K followers to 70K since we started quizzes) and gather PII (email/phone number data). It's also great that the PII data collected can be segmented using quiz responses. I also like that it's a one-stop shop. In addition to quizzes, we also do surveys on Poltio to gather feedback from customers and distributors.

Cons

I didn't encounter significant issues with the platform.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CŞ

Cemre S.

Digital Data & Growth Marketing Manager

Food & Beverages

### "Pepsico Poltio partnership"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 18, 2023

We have a KPI to position our app as a data and insight engine for all Pepsico brands. With Poltio tool we as Pepsico Turkey:-Created in-app interest surveys to understand the interests and daily habits of our app owners and we segmented them into different interest groups according to their responses.-Created in-app insights surveys to take answers from our specific brands to shape our brand's future marketing activities.-Created feedback surveys to measure the satisfaction level of our existing app users.

Pros

Team:They have a really productive team, they are highly motivated to drive value to their consumers. They are aware of our business problems and expectations and always suggesting to the point solutions and alternatives.Tool capability:Platform is easy to use and easy to embed into companies' digital assets. This tool helped us our in-app user engagement and user data enrichment KPIs successfully.

Cons

We didn't have any negative experiences.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/235549/Poltio/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)