# Paystack Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Paystack the right Payment Processing solution for you? Explore 17 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/235568/Paystack/reviews

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Paystack

4.4 (17)

[View alternatives](https://www.capterra.com/p/235568/Paystack/alternatives/)

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Last updated March 13th, 2026

# Reviews of Paystack

Ease of use

4.4

Customer Service

3.9

## Showing most helpful reviews

Showing 1-17 of 17 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Efezino U.  
Managing Director & Software Developer  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Nigeria's Best Payment Gateway"

December 12, 2022

5.0

A simple and safe method for businesses to take payments from clients in Nigeria is provided by Paystack. I love the ease with which we were able to integrate our platform with theirs as they offer numerous SDKs and APIs for easy integration & support for popular programming languages.

Pros

Using Paystack has a number of benefits, including:Convenience: Paystack provides a user-friendly platform that makes it simple and quick for businesses to take payments from clients.Security: To safeguard client data and stop fraudulent transactions, Paystack uses a secure payment gateway.Support: To assist merchants with any problems or inquiries they might have, Paystack provides a variety of support methods, including email, phone, and online chat.

Cons

Using Paystack could have several drawbacks, such as:Paystack is now only available in Nigeria, thus businesses in other nations might not have the choice to use it.Paystack charges a transaction fee for each payment that is completed, thus it might not be the best option for companies with slim profit margins.Dependence on internet access: Paystack needs an internet connection to process payments, so it might not be feasible to take payments if there are problems with internet connectivity.

Review Source

LO

Lucky O.  
Founder/CEO/Content creator  
E-Learning  
Used the software for: Less than 6 months

### "PAYSTACK REVIEW; Worth it or not?"

May 7, 2022

5.0

The fact that students on my platform can buy courses and book meetings just by clicking a button on my platform did improve sales volume on our platform.

Pros

I loved the fact that I could receive payments from my customers directly from my websites or send them payment links to purchase items from me. I embedded Paystack's customizable checkout on my website. This made payment easy to do on my website. I could also own an online ecommerce store without spending money building an ecommerce website from scratch.

Cons

The fact that only registered businesses are allowed on the platform is a no! no! for me. I think they should allow unregistered businesses use their platform too as this was the case when they first launched the platform.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reason for choosing Paystack

Paystack was the only option that allowed me register an account with them because my country is in the list of supported countries to transact business using their platform. Whereas, PayPal and Stripe on the other hand didn't have support for my country.

Review Source

IR

Isaac R.  
Ceo  
Consumer Goods  
Used the software for: I used a free trial

### "Don't use them"

August 15, 2024

1.0

I wish I could leave a star less than zero. I wasted this while month trying to get all the documents ready for this paystack company who is somehow recommended by other drop shipping stores and Shopify, who even give you the option the select drop shipping on their application only to send you an email telling you they don't work with drop shipping companies. I intend on using another more user friendly company and telling all my business associates to do the same however I am extremely dissatisfied by the unprofessional service I received from this company especially after accepting my application and documents as part of the application only to change completely afterward.

Pros

There's nothing to like as they discriminate against smaller companies

Cons

The way they waste a busy persons valuable time, give false information on their applications and take days to respond to emails

Review Source

KL

Kathryne L.  
Sales Manager  
Research  
Used the software for: 6-12 months

### "If you're looking for a payment gateway that’s easy to integrate, secure, and scalable - you found it!"

September 11, 2024

5.0

I've been using Paystack for several months now to manage payments for my business, and I couldn't be more impressed with how seamless and efficient the platform is. The setup was quick, and the interface is incredibly user-friendly, even for someone without technical expertise. What stands out to me is the reliability—transactions are always processed smoothly, and I receive notifications instantly. Paystack also offers a wide range of payment options, making it easier for my customers to pay via card, bank transfer, or even USSD, which is a huge advantage in today's market.

Pros

Paystacks customer support is always responsive and helpful, addressing any questions I have promptly. Additionally, the detailed analytics and reporting features are excellent for tracking payments and understanding my business’s financial performance.

Cons

My only issue with Paystack is that they do not have same day payout.

Review Source

IK

Ifeayi K.  
Director  
Real Estate  
Used the software for: 6-12 months

### "Paystack - The ultimate payment solution"

May 24, 2022

5.0

We have had a lot of success working with Paystack. We have made a lot of transactions and all of them have been successful. We've been able to connect with our clients and send payments all over the world and keep our business international by using Paystack. My employees have quickly grasped Paystack's tools, since they are straightforward to use. We've been able to make these transactions from any electronic device. Everything has been successful. Paystack has been the ideal choice for my company as the central virtual portfolio for us.

Pros

I have used paystack for online payment for some time now and must say it's the best decision I've ever made. It provides me with a foolproof way to carry out online transactions and payments for my clients and myself. There are numerous payment options to send or receive money, including mobile credits, credit cards, debit cards, bank accounts, QR code scanning, and so on. It is simple to conduct transactions from anywhere in the world.

Cons

Paystack has been working perfectly for me so far. I haven't encountered any problems, and the support crew's quick and secure resolution system makes it possible for all its users to fix their issues and work in a secure way. This excellent tool, in my view, is a great thing.

Review Source

CM

Charles M.  
Mental Performance Consultant  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "PayStack 101"

December 9, 2023

3.0

Very average experience to be honest. Nothing exceptional on both ends but very average.

Pros

I liked how efficient and easy it was to set it up with my company in order to make payments to clients and customers of my organization.

Cons

It wasn't as user-friendly as other services like Paypal, QuickBooks and other platforms for online payments. I didn't have the best customer experience when I called for assistance when I was setting up the platform.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Venmo](https://www.capterra.com/p/222572/Venmo-/)

Reason for choosing Paystack

Recommendations from a friend and a young entrepreneur who liked it.

Review Source

VR

Verified Reviewer  
Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Promising African Payment Gateway"

May 27, 2022

4.0

Promising, but needs to keep to it's promises

Pros

It's amongst one of the most reliable African Payment Gateway

Cons

Their platform integration isn't flexible, especially for CMS', and should be updated from time to time with good support and developer community.

Review Source

Mthobisi Glen S.  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Best Online Payment for an Online Business"

September 11, 2023

5.0

overall Paystack is the best compare to the other competiters

Pros

How easy it is to integrate it with Our WHMCS

Cons

Costy , the percentage they take for transection

Review Source

Festus U.  
Website Designer & Digital Marketer  
Marketing and Advertising  
Used the software for: 2+ years

### "Receive Payment Quickly For Your Products "

November 14, 2022

4.0

I enjoyed using the payment gateway because it's easy to setup. The charges per transaction is relatively cool

Pros

1\. It's easy to setup2. The interface is simple to navigate3. The charges is low 4. Next day payout is wonderful5. Creation of multiple Payment pages

Cons

It's just few banks that the platform accepts dollar payment. For example only zenith domiciliary account holders can use theirs to receive payment in dollars

Alternatives considered

[Flutterwave](https://www.capterra.com/p/186574/Flutterwave/)

Reason for choosing Paystack

Easy to setup and manage

Review Source

AA

Adebayo A.  
Software Engineer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great payment product for Nigerian companies"

November 16, 2022

5.0

It has been super easy using paystack to collect payments. We have used them for a few years and have not had any issue. Their customer support can be a bit slow sometimes but overall it has been good.

Pros

It was super easy to integration. With just a few lines of code, one can start collecting payment on a website. For more advanced scenarios, there are also other options for integration.Their webhook feature is also a great addition that helps solve problems with verification of payment.

Cons

While the method of integration is smooth, it comes with a downside. Some browsers have extension that block loading of script and it can lead to frustrating search for bugs when customers report issues with payment

Reason for choosing Paystack

It was super easy to integrate with paystack. There was no set up fee and the transaction fee was competitive.

Review Source

Ngalla B.  
Software Consultant  
Computer Software  
Used the software for: 1-2 years

### "Paystack to collect payments "

November 23, 2022

5.0

Pros

With paystack I'm able to easily collect payments using multiple payment methods with just a single dashboard.

Cons

It has a less customizable checkout system as compared to stripe.

Review Source

Ogochukwu O.  
Blogger, YouTuber, Crypto Enthusiast  
Marketing and Advertising  
Used the software for: 2+ years

### "Paystack Is A Good Digital Wallet For Receiving Online Payments"

December 7, 2021

4.0

To get a verified Paystack Business account is as easy as A-B-C-D, not like other digital wallets that requires you to undergo different verifications before you can utilize their service.

Pros

They offer numerous payment methods that assists me in receiving funds online, including via Bank Transfer, USSD, VISA QR and Barcode, Debit and Credit cards and etc.

Cons

Inability to send funds online, to both family and friends, but can only receive money online.

Review Source

WA

Waziri A.  
Senior Manager- Finance  
Financial Services  
Used the software for: 6-12 months

### "Paystack Review"

December 8, 2022

5.0

Bill payment

Pros

Assessing the reporting dashboard for sales.

Cons

Dispute management on the software is not great as expected. Its auto-accept functionality is too automatic and not user friendly.

Review Source

AA

Abiola A.  
Graphic designer  
Design  
Used the software for: 6-12 months

### "Most effective and convenient payment gateway for any business"

February 18, 2023

4.0

It is very easy to use for any business owner.The payment is very swift.High successful payment rate

Pros

They offer their customers a very low local transaction fee.It also allow their customers to receive payment from both local and international clients.Swift payment and easy to use for any business owner

Cons

Lack of communication with their customers.Very slow in attending to their customers complaint and resolving issues.

Review Source

PE

Prince E.  
filmmaker  
Motion Pictures and Film  
Used the software for: 1-2 years

### "Best payment gateway business owners"

December 2, 2022

4.0

It is a very good and reliable payment gateway, use it to receive payment from my website.

Pros

Is easy to set up, you can create multiple payment pages for your product and services

Cons

1, There is no instant payout for your earnings 2, You can't receive payment in dollars from all banks

Alternatives considered

[Flutterwave](https://www.capterra.com/p/186574/Flutterwave/)

Reason for choosing Paystack

Because i can create multiple payment pages for my product and services. and ease of use.

Review Source

EO

Ebenezer O.  
Business Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "Great Product "

October 5, 2022

5.0

Pros

The dedicated NUBAN feature makes reconciliation seamless.

Cons

The fact that same day settlement was not available or was only available at a premium was a downside.

Review Source

MS

Mubarak S.  
Writer  
Writing and Editing  
Used the software for: Less than 6 months

### "Payment made easy"

September 29, 2023

5.0

It was great and wonderful using the Paystack, I was able to make payments easily for my application for school fees and other forms payment.

Pros

It has been really great for me, with payment for application fees for school and forms. User-friendly and well easy to navigate.

Cons

The customer support responsiveness could be frustrating, especially when encountering technical or payment-related problems.

Review Source

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