# Page 5 | TPS Cloud Axis Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is TPS Cloud Axis the right Accounting Practice Management solution for you? Explore 162 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/235606/TPS-Cloud-Axis/reviews --- TPS Cloud Axis 4.6 (162) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of TPS Cloud Axis ## Showing most helpful reviews Showing 101-125 of 162 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SB Sadie B. Office Manager Accounting Used the software for: 6-12 months ### "Happy Customers!" June 7, 2023 5.0 Wonderful! The program is very easy to use, has all the reports we could ever need and more and the support we have always received from \[sensitive content hidden\] and others is quick, extremely detailed and gets me back on track with answers to all my questions in no time. Pros I like that the interface is extremely user friendly with instructional videos available with each tab. There are also many ways to get the information that you would like to have displayed rather than just a report with a bunch of irrelevant data. We certainly have a strong handle on the business thanks to the reports available with TPS. In addition to this, \[sensitive content hidden\] has always been quick to offer thorough solutions to any grey areas we have or questions that arise. Cons I disliked making the change from the desktop version as I was worried I would need to relearn everything but the transition was quite seamless and I couldn't be happier we made the change now! Review Source Response from TPS Time & Billing Software July 26, 2023 Thank you so much for your feedback! We are glad that your transition from the desktop version to the new program has been seamless and that you're enjoying the change. It's great to know that the program is easy to use and provides all the reports you need. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! RL Ryan L. CPA Accounting Used the software for: 1-2 years ### "TPS is a good product" January 11, 2024 5.0 Pros Cloud functionality Good support Fairly Easy to use Cons Some options selected do not remain the same the next time you go to that section. For instance, in billings if you select options and selected other to "show Totals On Columns", you have to do that every time you come back to billings. Same if you select a specific partner under filter. Review Source Response from TPS Time & Billing Software January 17, 2024 Thank you for your positive feedback! We're delighted to hear that you find our cloud functionality excellent, appreciate our good support, and find our platform fairly easy to use. Your input helps us improve, and we're committed to making the necessary adjustments to ensure a seamless and consistent user interface. DK Dawn K. Executive Admin Assistant Accounting Used the software for: 2+ years ### "Customer service" May 2, 2023 4.0 In the 10 years we've been using, I have only had to call maybe two times for customer service help. This week was the second time. \[sensitive content hidden\] was fantastic to work with. I am not a techy person by any means & she was very polite, helpful, and explained to me what our situation was; which we will be updating in the near future. Pros I've been using for so long, daily tasks have become second nature. Cons Can't really think of anything at this time. Review Source Response from TPS Time & Billing Software May 11, 2023 Thank you for taking the time to provide feedback on our customer service. We are happy to hear that our representative was polite, helpful, and able to explain your situation clearly. We understand that not everyone is a tech-savvy person, and we strive to make sure our support team is equipped to help all of our customers, regardless of their technical proficiency. We are also glad to hear that you are planning to update your system in the near future. If you need any assistance with the update process or have any questions, please don't hesitate to reach out to our support team. We are here to help you make the most of our software. LH Larry H. President & COO Accounting Used the software for: 2+ years ### "Time & Billing Issued Solved" May 19, 2023 5.0 We've used TPS since we originally hired team members. It's part of our "family" of software programs that make this firm work. Pros TSP was designed for accounting firms to track time, and expenses. It's excellent when used for billings. It takes the stress out of the crucial billing process. And it's a leader in tracking team hours and processes. Cons There are a lot of reports, so it may take a little time to find your favorites. Review Source Response from TPS Time & Billing Software May 24, 2023 Thank you for taking the time to provide feedback on our software. We are delighted to hear that your experience with our product has been mostly smooth and that you appreciate the new and updated features we have added. Please don't hesitate to reach out to us if you have any questions or concerns in the future. We are always here to help you get the most out of our product. Thank you again for your feedback and for choosing our software. KD Ken D. IT Manager Accounting Used the software for: 1-2 years ### "A Great Product for Tracking Time & Billing Invoices" November 2, 2021 4.0 I have a good experience using TPS. It has helped our company keep track of our work and billing clients. Pros I like the time tracking feature the most. It is very intuitive and easy to explain for other employees to use it. Also, there are a lot of different types of reports that I can use. Cons Sometimes it might be hard to delete or edit an entry if someone is working on it. Review Source Response from TPS Time & Billing Software July 9, 2023 Thank you for your positive feedback! We're delighted to hear that you find the time tracking feature intuitive and easy to explain to other employees. We designed it with user-friendliness in mind, so it's great to know that it's meeting your expectations. We're also glad to hear that you're finding value in the variety of reports available. Having different types of reports can provide you with valuable insights and help you make informed decisions. CP Charles P. Manager Accounting Used the software for: 6-12 months ### "Baroldi Review" July 27, 2023 4.0 Pros User friendly. Good value for price. Cloud access. Cons Limited invoice formatting. Lack of report showing time/wip for each user. Review Source Response from TPS Time & Billing Software July 31, 2023 Thank you for your feedback! We're delighted to hear that you find our service user-friendly and good value for the price. Providing an excellent user experience and competitive pricing are two of our top priorities. We are sorry to hear you feel the invoice format is limited - our support team can help you see how the MS Word based invoice template can be set up in a mirad of ways - and they can also help you to see the dozens of reports in TPS on user by day, or client or work code for Time WIP - we have been told TPS has the most extensive list of reports available in any practice management program available for CPA's JW June W. Bookkeeping Financial Services Used the software for: 2+ years ### "Happy User" May 9, 2023 5.0 the experience has been very good Pros The capability to track and management the work done. Its very helpful in looking up information and reporting statistics. Cons There needs to be a fine tuning of the information held on clients. Review Source Response from TPS Time & Billing Software May 10, 2023 Thank you for your feedback and for sharing your experience with our software. We're thrilled to hear that you're enjoying using our product. At our company, we strive to create software that is user-friendly, efficient, and effective. It's always great to hear that our efforts are paying off and that our users are having a positive experience. If there is anything else that we can do to improve your experience with our software, please don't hesitate to reach out. Thank you again for your support and for choosing our software. TB Thea B. office manager Accounting Used the software for: Less than 6 months ### "New to Axis" January 8, 2024 4.0 It's too early to tell yet really. Hoping we will love it! Pros I think once we get used to the program & features it will allow us to have access to more reports and information. Cons How many more steps most things are than from the desktop. Any customization of invoicing takes extra steps, finding client balances take extra steps, and enter time as someone else is a pain! Review Source Response from TPS Time & Billing Software January 9, 2024 Thank you for sharing your thoughts on our transition to the cloud version of our program. TPS Cloud Axis cloud version has been meticulously designed to not only replicate the functionalities of the desktop program but also to introduce several exciting features and enhancements. We understand that transitioning might pose a learning curve, and we appreciate your patience as you adapt to the new environment. To assist you better, a dedicated support specialist will be reaching out to you soon. They will provide personalized assistance, answer any questions you may have, and guide you in maximizing the benefits of our cloud version. AN Angela N. Staff Accountant Accounting Used the software for: 2+ years ### "review" June 15, 2023 5.0 Pros It is user-friendly and customer service is great. Cons There are so many reports that it is overwhelming. Review Source Response from TPS Time & Billing Software July 26, 2023 Thank you for your feedback! We're thrilled to hear that you find our product user-friendly and appreciate our excellent customer service. Your satisfaction is our top priority, and we're committed to providing a positive experience for our valued customers. In the report sections you can type the name of the report you are looking for and also you even create your personal Favorite folder and sub folder. If you have any specific suggestions or ideas on how we can streamline the reporting system or make it more manageable for you, please let us know. He can always help you find the report you are looking for.! AM Ana M. Assistant Accounting Used the software for: 2+ years ### "General review" May 19, 2023 5.0 Like it. Happy we are using it. Pros Great customer support. It is program we use. Find it easy to use. Serves it's purpose. Cons Spelling - can't figure out how to enter words. Don't like that you can't have more than one time open at once. Reason for choosing TPS Cloud Axis I was not the person who decided. Was already in use (6 yrs ago) when I joined the firm. Review Source Response from TPS Time & Billing Software May 23, 2023 Thank you for your feedback and for sharing your positive experience with our software. We're thrilled to hear that you're enjoying using our product. At our company, we strive to create software that is user-friendly, efficient, and effective. It's always great to hear that our efforts are paying off and that our users are having a positive experience. TPS does have the ability to have multiple timers running at the same time. Support will reach out to you show you Thank you again for your support and for choosing our software. AB Amyy B. President Accounting Used the software for: 2+ years ### "Valentine & Bond - TPS" May 1, 2023 4.0 Our overall experience has been great, we've been really happy with the product and the various functions. Pros TPS has been very easy to learn to use and any time we have had questions, we get very quick and very helpful responses. Cons None, the product does just about everything we want it to. Reason for choosing TPS Cloud Axis Price, functions seemed to fit our need without being too complicated Review Source Response from TPS Time & Billing Software May 11, 2023 Thank you for taking the time to provide feedback on our software and customer service. We are glad to hear that our software has been easy for you to learn and use, and that you have found our support team to be very quick and helpful in responding to your questions. We will be reaching out shortly to help you convert all your history to TPS Axis Cloud. eW eric W. Onwer Accounting Used the software for: 1-2 years ### "Must have for any accounting/tax firm" May 26, 2023 4.0 I have never used any other products, TPS is the 1st time I am using a software for bill and time tracking. After 18 month, I must say this is a must for any accounting firm. I believe my overall billing improved as a result of using TPS. Pros 1\. Time Tracking - very simple for my employee to keep time. 2. Invoicing system is pretty good. It's important for me to see how much time my employee spent on each client and TPS does an excellent job.3. Accounts receivable - pretty good. 4. Many useful management reports to review and analyze Cons Practice management - find it too complex and sometimes confusing. we tried and not using it a the moment. Review Source Response from TPS Time & Billing Software May 31, 2023 Hello Eric, Thank you again for your feedback and for choosing our software. Glad to hear you are comfortable with time entry and billing. We have simplified Workflow tracking with the calendar view and grid view. I think it would be best if i have someone from support reach out and give you the full overview of this areas TD Tina D. OFFICE MANAGER Accounting Used the software for: 2+ years ### "TPS Review" April 28, 2023 5.0 It gets the job done, if I have issues tech supports helps me fix them and same time I am learning as a user. Pros The interaction with the tech support and showing me how to fix any issues I have. Cons There is nothing I do not like about TPS Cloud Axix. Review Source Response from TPS Time & Billing Software May 11, 2023 Thank you for your feedback on our tech support team. We're glad to hear that you had a positive experience with them and that they were able to help you fix any issues you were experiencing. Our tech support team is always here to help you with any questions or concerns you may have, and we're happy to hear that they were able to provide you with the assistance you needed. Thank you for choosing our software, and we appreciate your business. LV Laura V. Office Manager Accounting Used the software for: 2+ years ### "Overall Review" May 25, 2023 4.0 Pros Keeping everything in one place, ease of use, being able to keep track of invoicing and time Cons Program can occasionally be tempermental Reason for choosing TPS Cloud Axis This program was chosen before I started working for the company Review Source Response from TPS Time & Billing Software May 29, 2023 Thank you for taking the time to provide feedback on our software. We are delighted to hear that your experience with our product has been mostly smooth and that you appreciate the new and updated features we have added. Thank you again for your support and for choosing our software. BM Baldip M. Owner Accounting Used the software for: 1-2 years ### "TPS review" June 28, 2023 5.0 great Pros Easy to use, videos available throughout software, workflow Cons drill down features on time; would be nice to drill down when you see time was entered on a day to see details, currently can only see hours Review Source Response from TPS Time & Billing Software July 26, 2023 Thank you for taking the time to share your feedback with us. We truly appreciate your positive review and are delighted to hear that you found our software easy to use. At TPS Software, our team is dedicated to providing a seamless experience for our customers, and we're thrilled to know that the availability of videos within the software has been beneficial to you! TP Tracy P. Office Manager Accounting Used the software for: 1-2 years ### "TPS Review - Office manager" September 25, 2023 5.0 Support has been great. It is a little expensive being a canadian. Pros I like the accounts receivable and the ease of being able to check clients balances. I also like the database for client information Cons The American price. With the foreign exchange, it makes it a little pricey as a Canadian business. Review Source Response from TPS Time & Billing Software October 4, 2023 Thank you for your positive feedback! We're pleased to hear that you find our accounts receivable features, client balance checking, and client information database helpful. Our support team is committed to providing exceptional service, and we're here to assist you whenever you need BS Berlie S. Accountant Accounting Used the software for: 6-12 months ### "TPS Cloud Axis Review" August 7, 2023 4.0 Pros It is a user friendly, online software that helps us with both record timing and to stay on track on work that needs to be done. Cons I hope it is easier to click on "Complete Task" when the timer for a particular work is going without closing or open the workflow tab. Review Source Response from TPS Time & Billing Software August 9, 2023 We greatly appreciate your positive comments. It's fantastic to learn that our tool has been effective in improving record timing and aiding you in staying organized with your tasks. Our developers have been working over the past couple of months to revamp and simplify the workflow area and they expect it to be ready in September. Your insights will play a crucial role in our ongoing mission to provide the best possible user experience. DH Deb H. Associate Accountant Accounting Used the software for: 2+ years ### "Time Tracking" May 1, 2023 5.0 overall, good experience Pros easy to use, great features, great speed Cons slow before updates, that I was not getting notifications on. Review Source Response from TPS Time & Billing Software May 11, 2023 Thank you for taking the time to provide feedback on our software. We're sorry to hear that you experienced slow performance and missed notifications before updates. We would like to work with you to investigate this issue and find a solution that meets your needs. Our support team is available to assist you in resolving any technical issues you may be experiencing. Please contact us at your earliest convenience so we can help you get the most out of our product. Thank you for choosing our software, and we appreciate your business. GR Gloria R. RECEPCIONIST Accounting Used the software for: 2+ years ### "Easy system to work with" May 24, 2023 4.0 Overall, I do like it easy to use and understand Pros Very easy and understanding way to bill system. Cons When we are unable to access system due to errors. Review Source Response from TPS Time & Billing Software May 29, 2023 Thank you for taking the time to provide feedback on our software. We are delighted to hear that your experience with our product has been mostly smooth and that you appreciate the new and updated features we have added. Thank you again for your support and for choosing our software. YK Ygal K. Partner Accounting Used the software for: 2+ years ### "Review" October 18, 2023 5.0 Pros Great product & excellent customer support Cons Interface sometimes lags and needs to be refreshed Review Source Response from TPS Time & Billing Software October 20, 2023 Thank you for your kind words and for choosing our product. We are pleased to hear that you have had a positive experience with both our product and customer support. Your satisfaction is of utmost importance to us. We understand how crucial it is to have a responsive interface for your business operations. I would like to address your concerns and provide some insights into why these issues might be occurring, such as network latency, we recommend ensuring a stable and high speed connection to mitigate this. Also , ensuring you browser is up to date. We would like to schedule a system review and optimization session will contact you to coordinate a suitable time for you. KW Kai W. Tax Accountant Accounting Used the software for: 1-2 years ### "Great product with potential" June 22, 2023 5.0 Pros Compress similar time slots for the same project is very convenient. Cons The interface could use a little bit of design. Review Source Response from TPS Time & Billing Software July 26, 2023 Thank you for taking the time to share your feedback regarding our TPS Desktop interface. We appreciate your input as it helps us improve our services. We understand that the design of our interface is an important aspect of your user experience, and we are constantly working to enhance it based on customer suggestions. Your comment has been forwarded to our design team, who will carefully review it and consider it for future updates. I'm not sure if you have been able to review the interface on the TPS Cloud Axis . We will be in contact with you! TB Tracy B. Administrative Assistant Accounting Used the software for: Less than 6 months ### "Client Portal" November 9, 2023 5.0 Customer service has been great and able to answer our questions in a timely manner. Pros We were looking for a way to send and receive documents in a secure manner and the client portal was our answer. Our clients say that it is a very easy process to join the portal and is user friendly. Cons Clients need to be notified via email when an invoice is added to their portal via the batch processing action. Clients don't check the portal on a daily basis and don't know to look for an invoice unless they are notified that one is there. Reason for choosing TPS Cloud Axis We were looking for a portal to allow us to share documents securely with our clients. Review Source CB Christina B. Accounting Associate/Office Manager Accounting Used the software for: 2+ years ### "Thumbs Up" June 27, 2023 5.0 Overall it is a great software program Pros Time and Expense and Billing and Accounts Rec Cons Many reports available but can be challenging to determine which one to use Review Source Response from TPS Time & Billing Software July 26, 2023 Dear valued customer, Thank you for taking the time to provide your feedback. We understand that navigating through the numerous reports available can be overwhelming, and we appreciate your concerns. Rest assured, we are here to assist you in finding the most suitable report for your needs. Don't hesitate to reach to help you find the reports you are looking for. You can always add your preferred reports to the Favorites Folder! VL Vidal L. Director Accounting Used the software for: 6-12 months ### "TPS Cloud Axis is Inexpensive but provides great value" July 3, 2023 5.0 Easy to use, Inexpensive but powerful. Pros Project, Client and Due date monitoring. I have also linked my TPS A/R to QBO Cons I would like to have integration of my Gmail account. I understand that is comming soon Review Source Response from TPS Time & Billing Software July 5, 2023 Thank you for your feedback regarding project, client, and due date monitoring, as well as linking your TPS A/R to QBO. We appreciate your input and are always open to suggestions for further enhancements. TPS Ultimate does have a synchronization with Gmail, but only for outgoing emails at the time. DM Diana M. Administrator Accounting Used the software for: 2+ years ### "TPS review" June 21, 2023 5.0 excellent customer service whenever I need assistance Pros Easy to use and browse around, if I have questions support is very quick to respond. Cons If I use the help function, topics aren't usually there so I need to call in. Review Source Response from TPS Time & Billing Software July 9, 2023 Thank you for your positive feedback! 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