# Page 6 | TPS Cloud Axis Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is TPS Cloud Axis the right Accounting Practice Management solution for you? Explore 162 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/235606/TPS-Cloud-Axis/reviews --- TPS Cloud Axis 4.6 (162) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of TPS Cloud Axis ## Showing most helpful reviews Showing 126-150 of 162 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use rH ronald H. partner Accounting Used the software for: 2+ years ### "tps" October 17, 2023 4.0 Pros support from rosemary. Cost of program with improvement Cons getting much better about features and reporting Review Source Response from TPS Time & Billing Software October 27, 2023 We appreciate your feedback. It's great to hear that you've had a positive experience with Rosemary, one of our support team members. We're continuously working on improving our program, and your comments about the program's cost are important to us as we aim to enhance its value. Your feedback on features and reporting is also noted, and we are dedicated to addressing these areas to better align with your requirements pD patricia D. Reception Accounting Used the software for: 2+ years ### "Technical Support " June 19, 2023 5.0 Pros \[sensitive content hidden\] was able to help me export my favorites from my old computer/server to my new computer/server. Cons I do have one con the statements can be a little confusing to read. I think that once a payment is applied it should not appear on the statement. Review Source Response from TPS Time & Billing Software July 9, 2023 Thank you for your feedback regarding the clarity of our statements. We appreciate your input and understand the importance of providing clear and easy-to-understand information to our customers. To address your concern can you please contact our support staff to help you find the appropriate template? NL Norman L. Owner Accounting Used the software for: 2+ years ### "Axis" August 2, 2023 5.0 Pros the cloud is the best feature. there are features in the workstation version that made it easier to navigate Cons billing, have to search for client after a client is billed. Review Source Response from TPS Time & Billing Software August 4, 2023 We appreciate your valuable feedback! We're delighted to hear that you find the cloud version offers several advantages over the desktop version. Normally after the client is billed you will be able to find the invoice in the Client Inquiry. Our staff has received your request for the the client to remain on the billing screen after they have been billed. We will keep you posted. PE Pam E. Administrator Accounting Used the software for: 2+ years ### "Lawson & Coleman " June 8, 2023 5.0 Pros Invoices works well/customer service the best Cons no docusign option for tax clients Review Source Response from TPS Time & Billing Software July 1, 2024 Thank you for your feedback! We're glad to hear that our invoice process is working well for you and that you've had a positive experience with our customer service. We strive to provide the best service possible and appreciate your recognition. If there's anything else we can assist you with, please don't hesitate to reach out. Unfortunately we don't have DocuSign but we do have Adobe sign, that can use used through the portal in TPS Axis Ultimate! Update 7/1/2024 : Hello Pam, just wanted to let you know we since late 2023 we have implement a sync with DocuSign through our client portal . JE Jenny E. Office Manager Accounting Used the software for: 2+ years ### "Ggm" June 20, 2023 5.0 A matter of getting used to the product - Only have used for 3 years now Pros Its pretty simple to use. Some of the features are faster than my old billing system Cons More steps involved in entering and billing Review Source Response from TPS Time & Billing Software July 9, 2023 Thank you for your feedback! We're delighted to hear that you find our system simple to use. We constantly strive to provide a user-friendly experience for our customers. It's also great to know that some features are faster compared to your previous billing system. We appreciate your input and are committed to delivering efficient solutions. JB Jennifer B. Junior Insolvency Admin Accounting Used the software for: 1-2 years ### "Administration" March 27, 2024 5.0 My experience with TPS has been very positive. Pros User friendly. Great customer support. Works well. Cons There is not anything I can think of for this. Review Source Response from TPS Time & Billing Software March 28, 2024 Thank you very much for your feedback! We're thrilled to hear that you find TPS user-friendly and that you've had a positive experience with our customer support team. Ensuring seamless functionality and providing excellent service are top priorities for us, so it's fantastic to know that you're satisfied with both. If you ever have any questions or need further assistance in the future, please don't hesitate to reach out. We're here to help! CM Craig M. Principal Accounting Used the software for: 6-12 months ### "TPS Evaluation" October 3, 2023 4.0 Creating time and billing information. Used to collect data to bill clients and to prepare reports to evaluate productivity. Pros It is a comprehensive product with deep reporting functions Cons It is not always easy to use. Steep learning curve. Not always intuitive. Review Source Response from TPS Time & Billing Software October 4, 2023 Thank you for taking the time to share your feedback with us. We appreciate your positive comments about the comprehensive features and robust reporting capabilities of our product. We understand that ease of use is crucial, and we're actively working to improve the user experience to make it more intuitive and reduce the learning curve. Your input is valuable to us as we continue to enhance our software to better meet your needs. If you have any specific suggestions or areas where you've encountered challenges, please feel free to share, as it will help us make further improvements. PM Paula M. STAFF ACCOUNTANT/OFFICE MGR Accounting Used the software for: 2+ years ### "Very Pleased Customer" June 27, 2023 4.0 Pros ease of time entry, billing and invoicing Cons invoice numbering uses an invoice number when writing off wip Review Source Response from TPS Time & Billing Software July 26, 2023 Thank you for taking the time to share your feedback with us, we are delighted to hear that you have had a very positive experience using our product! MG Melissa G. Staff Accountant Accounting Used the software for: 6-12 months ### "TPS Review" February 13, 2024 5.0 Pros The helpful staff! Whenever we have had a question their response time is quick. They always provide just what is needed. \[sensitive content hidden\] is my favorite!! Cons The custom invoice has never displayed exactly how it should, but it's never been too much time to adjust a few alignment issues. Review Source Response from TPS Time & Billing Software February 14, 2024 Thank you for your kind words! We strive to provide prompt and helpful assistance to all our customers. Rest assured, we'll look into the alignment issues promptly and make the necessary adjustments to ensure that your invoice appears correctly. DB David B. Owner Accounting Used the software for: 2+ years ### "Stable, but getting a bit dated " June 12, 2019 4.0 Pros We have been using TPS for over 10 years. It's been stable, and relatively simple to use. The ability to transfer WIP is good. Tracking time is easy, and if a user wants to use the timer it is easy to start and stop. Adding time manually takes only seconds. Invoices are easy to create. Cons Adding new clients - the process always feel awkward, and takes just a few more clicks than it should need to. Looking up history is clumsy at times. Too many reports to wade through, although some people no doubt will appreciate the many reports. Review Source Response from TPS Time & Billing Software June 13, 2019 Thanks David - we appreciate your feedback - we are always looking for ways to make our clients lives easier when using TPS. There are lots of reports in TPS - over 400 - but that is why we offer the ability to create user defined "favorite" reports so you don't have to look through the list in the future. Wile our on premise version of TPS will continue to see improvements and upgrades I am sure you are aware of the release of our new Axis cloud version of TPS AO Amanda O. Administrative Accounting Used the software for: Less than 6 months ### "An affordable cloud-based option" February 1, 2024 4.0 Our firm selected TPS Cloud Axis because it had all of the features of our previous system, but also included two new features: it was cloud-based, and it had a functional workflow platform. All of this, for a much more reasonable price. Tiered options for features also gives us the possibility of having TPS expand to grow with our firm, if needed. There is a large initial time investment required to get TPS set up, however once it is set-up, it works smoothly. Pros Fair pricing with tiered options, so you are only paying for what you truly need; tailored for accounting firms, and is based around clients rather than engagements; includes customizable workflow platform; cloud-based; timecard entry includes start/stop times, rather than having to use a timer. Cons TPS overall is not intuitive, sometimes you have to click around a lot to find what you are looking for; the report tree is also not intuitive or easy to navigate (although being able to save and re-name your favourite reports helps with this); the data conversion service required a lot of work on our part (both before and after). Review Source DW David W. Director Accounting Used the software for: Less than 6 months ### "Still learning but like it" May 31, 2023 5.0 We are still learning the product but we like it Pros We love that everything is online and you can access it whereve3r you are at Cons We feel the reporting is somewhat limited Reason for choosing TPS Cloud Axis Price and ease of use Review Source Response from TPS Time & Billing Software July 26, 2023 Thank you for taking the time to share your feedback with us, we are delighted to hear that you have had a very positive experience using our product. Our team puts a lot of effort into creating a user-friendly and efficient software solution. Ill have one support specialist reach you to make sure we help you find the report you are looking for. We also do have custom reports! JR Joe R. President Accounting Used the software for: 6-12 months ### "Joe R" October 28, 2021 5.0 excellent tool Pros Extremely easy to use, set up and access on the cloud. The reports are simple and precise. Cons Not sure, I don't really have any complaints Alternatives considered [Firm Central](https://www.capterra.com/p/136050/Firm-Central/) Reason for choosing TPS Cloud Axis Easy conversion since we were already using TPS Review Source Response from TPS Time & Billing Software July 9, 2023 Thank you for your positive feedback! We're delighted to hear that our system is extremely easy to use, set up, and access on the cloud. It's great to know that you find our reports simple and precise. We appreciate your support and encourage you to reach out if you have any further comments or suggestions. SE Sandra E. Owner Accounting Used the software for: 2+ years ### "Sandra's Review" May 30, 2023 5.0 We don't miss due dates on forms that we prepare for clients. Pros It is easy to use. Very friendly user. I am comfortable using TPS. Cons None that I have experienced. I have not run into any issues. Review Source Response from TPS Time & Billing Software July 26, 2023 hank you for your feedback! We're thrilled to hear that you find TPS easy to use and user-friendly. Our team has worked hard to create a product that offers a comfortable and intuitive experience for our customers. If you have any further comments or suggestions, please don't hesitate to let us know. We appreciate your support!! LJ Lennox J. CPA Accounting Used the software for: Less than 6 months ### "Lennox Tech Support Help" May 26, 2023 5.0 Since I have started using this product, I have had very little issues that warrants technical support My over all experience is positive. Pros The program works great for me over the years and the technical support is outstandingly great as well. Cons I do not have any dislikes about TPS Cloud Axis Reason for choosing TPS Cloud Axis none Review Source Response from TPS Time & Billing Software May 29, 2023 Thank you for taking the time to provide feedback on our software. We are delighted to hear that your experience with our product has been mostly smooth and that you appreciate the new and updated features we have added. Please don't hesitate to reach out to us if you have any questions or concerns in the future. We are always here to help you get the most out of our product. TF Timothy F. Accountant Accounting Used the software for: Less than 6 months ### "An inexpensive T&B software for small to midsized companies." December 16, 2021 5.0 Pros After growing too large for Microsoft's imaginetime, we moved on to TPS. We were very excited to have a locally stored program that is NOT cloud based (though they have that option) which is very inexpensive considering everything it provides. Their support is absolutely top notch as well. The program has a lot of widgets - we'll see how much actually gets used - but there is a lot of bang for your buck here. Cons The conversion from imaginetime to TPS left something to be desired, as we couldn't roll over our AR, but we could roll over our WIP. Switched from [Mango Practice Management](https://www.capterra.com/p/147972/Mango-Billing/) Too big to continue using imaginetime. Both offered a conversion to SQL from access, but imaginetime was ridiculously expense and we didn't like the program from the getgo. Review Source Response from TPS Time & Billing Software July 9, 2023 Thank you for your positive feedback on our support team. We take pride in providing top-notch customer service to ensure your satisfaction. We understand that the program offers a wide range of widgets, and we're committed to helping you make the most of them. If you have any questions or need assistance with specific features, please don't hesitate to reach out. We appreciate your business and look forward to serving you further. DC Deborah C. Shareholder Accounting Used the software for: Less than 6 months ### "Great product" May 9, 2023 5.0 Very good Pros Overall ease of use. Short videos throughout the platform are very helpful. Cons Editing/customizing available invoice templates very challenging. Review Source Response from TPS Time & Billing Software May 10, 2023 Thank you for taking the time to share your feedback with us, we are delighted to hear that you have had a very positive experience using our product. Our team puts a lot of effort into creating a user-friendly and efficient software solution. Also, thank you for bringing this issue to my attention. I apologize for any inconvenience that you may have experienced while trying to edit/customize our available invoice templates. We understand that invoice customization is an important feature for our users, and we strive to make it as user-friendly as possible which is why we chose MS Word as the invoice editor. We would appreciate it if you could provide us with more specific feedback on what aspects of the customization process were challenging for you. In the meantime, we would be happy to assist you with any specific customization requests that you have. Please feel free to reach out to our customer support team for assistance at 888-877-2231. AP Ashley P. Office Manager assistant Accounting Used the software for: Less than 6 months ### "TPS review " June 29, 2023 5.0 Overall we are satisfied with TPS at this time. Pros I mostly enjoy the helpful videos as we learn to use this new software. I also appreciate the kind customer service I have received when sending in tickets for assistance. \[sensitive content hidden\]was so helpful and kind and I plan to continue communicating with her for further assistance. Cons We are unsure of any issues at this time. Review Source Response from TPS Time & Billing Software June 30, 2023 Thank you so much for taking the time to leave us a review. We truly value your feedback and we're delighted to hear that you're enjoying our helpful videos and finding them beneficial in learning to use our new software. We strive to provide excellent customer service, and we're thrilled to know that our team has been able to assist you effectively when you reached out for help. GM Grace M. accounting Accounting Used the software for: Less than 6 months ### "techinical support" August 23, 2023 5.0 We are on a learning curve Pros The integration, support over the phone or email Cons Nothing yet. All good for now. We are leaning the process Alternatives considered [Mango](https://www.capterra.com/p/201383/MangoCRM/) Reason for choosing TPS Cloud Axis Cost effective Review Source Response from TPS Time & Billing Software August 24, 2023 Thank you feedback. We're committed to providing top-notch service for our valued customers. Whether you have questions, encounter issues, or need step-by-step instructions, our support team is here to assist you. AA Albert A. CPA Accounting Used the software for: 2+ years ### "Support is really very helpful. Employee \[sensitive content hidden\] is very excellent and helpful. " October 11, 2023 5.0 Pros Very easy to use and easy to create invoice. Review Source Response from TPS Time & Billing Software October 12, 2023 We are pleased to hear that you've found our support to be exceptionally helpful. We value your feedback and appreciate your positive experience with our customer service team. If you have any further questions or need assistance with anything else, please don't hesitate to reach out. FL Fatima L. Staff Tax Accountant Accounting Used the software for: 1-2 years ### "TPS User " February 29, 2024 4.0 Pros we can monitor the billings per client Cons No timely update that can be inputted on a client Review Source MT Mariann T. Firm Amin Accounting Used the software for: Less than 6 months ### "Implementing TPS" October 10, 2023 5.0 Very good! Support has been awesome with any questions. Pros TPS is very similar to our previous discontinued program. Very Easy to use and learn. Cons Na - Still implementing. Going live in November. Alternatives considered [CCH iFirm](https://www.capterra.com/p/185242/CCH-iFirm/)[BigTime](https://www.capterra.com/p/131076/BigTime/) Reason for choosing TPS Cloud Axis Ease of use, similar to our other program, support Review Source Response from TPS Time & Billing Software October 12, 2023 Thank you for sharing your feedback with us Mariann. It's great to know that you're in the process of implementing the software and plan to go live in November. We're here to support you every step of the way to ensure a smooth transition. Should you have any questions during the implementation process, please don't hesitate to reach out. ZA Zach A. Staff Accountant Accounting Used the software for: Less than 6 months ### "Cloud Axis Transition" October 23, 2023 4.0 Pros The workflow management is very useful as well as the ability to sync to QuickBooks Online. Cons The integration process with QuickBooks Online was a little time consuming with the data cross referencing. Also some of the screen layouts could use more customizable areas. Review Source Response from TPS Time & Billing Software October 27, 2023 We appreciate your feedback regarding the utility of our workflow management capabilities. We understand that the data cross-referencing took longer than expected, and we apologize for any inconvenience this may have caused. Additionally, your suggestion for more customizable screen layouts is noted, and we will explore ways to enhance our system to better meet your needs. We are continuously working to improve our services, and your feedback helps us in that journey. If you have any more suggestions or encounter any issues, please feel free to reach out to us, and we'll be happy to assist you. RC Russell C. President Accounting Used the software for: Less than 6 months ### "Top quality product, less expensive than competitors" August 24, 2023 5.0 Pros Thee software does everything we need it to, and more. All for less than most of the competition. Very pleased. Cons None really- we're getting used to everything still. Review Source Response from TPS Time & Billing Software August 25, 2023 Thank you Russell for sharing your positive experience with our software! We're thrilled to hear that it's meeting and even exceeding your expectations. Delivering value to our customers while offering competitive pricing is always a top priority for us. If you ever have any questions, suggestions, or need assistance, please don't hesitate to reach out. HH Heidi H. Office Manager Accounting Used the software for: Less than 6 months ### "Easiest System Conversion To-date" February 14, 2024 5.0 Exceptional, program is user friendly. Customer support group is easy to reach and they respond in great time. Pros Seamless transition and user friendly. YouTube training videos are extremely helpful. Cons Loss of internet connection lags, but this has nothing to do with TPS. Review Source Response from TPS Time & Billing Software February 23, 2024 Thank you for your feedback! We're delighted to hear that you found our YouTube training videos to be helpful. Ensuring a seamless transition and user-friendly experience is always our priority. Of course, we understand the frustration of experiencing lag due to internet connection issues. While I acknowledge that our program may not directly cause these interruptions, we are here to assist you in any way I can to mitigate the impact and ensure your overall experience is as smooth as possible. 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