--- title: "ConvoPLUS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ConvoPLUS Software - reviews, pricing plans, popular comparisons to other Remote Work products and more." source_url: "https://www.capterra.com/p/235622/ConvoPLUS/" page_type: "product" language: "en" --- # ConvoPLUS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) ConvoPLUS ## What is ConvoPLUS? ConvoPLUS is a platform where employees get everything they need to build, improve and retain customer relationships in social media. ConvoPLUS offers intelligent solutions and serves with a user-friendly design and combines many social media platforms on a single screen and provides great advantages with its many functions such as Social CRM and content sharing. Moreover, it contributes to the creation of corporate memory and decision-making mechanics with its detailed reporting options. ## What is ConvoPLUS used for? [Social CRM Tools](https://www.capterra.com/social-crm-tools-software/)[Remote Work](https://www.capterra.com/remote-work-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ConvoPLUS?[Manage this product listing](https://www.g2.com/products/convoplus/claim_requests/new?auto=true) ## ConvoPLUS Overview Updated September 2026 AI summary ConvoPLUS is a cloud-based Social CRM tool designed for businesses of all sizes seeking to manage customer engagement across multiple social channels. It combines contact management, CRM capabilities, and social media integration with features like brand tracking, sentiment analysis, audience targeting, and reporting. ConvoPLUS supports integrations with major platforms and offers both in-person and online training options. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ConvoPLUS 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price Contact vendor Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (1,769) Value For Money 0.0 (0) Value For Money 4.6 (1,519) Customer Service 0.0 (0) Customer Service 4.7 (1,538) ## ConvoPLUS alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (622)](https://www.capterra.com/p/141642/Copper/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (249)](https://www.capterra.com/p/252928/Popl/reviews/) Starting price $7.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## FAQs about ConvoPLUS Features and Usability ### What are the key features of ConvoPLUS? ConvoPLUS offers customer engagement tools along with contact management, contact database, and CRM features for organizing audience data. It also includes monitoring, sentiment analysis, brand tracking, and alerts/notifications, plus reporting/analytics, activity dashboard, audience targeting, and multi-channel social integration for tracking and managing communication. Integrations ### Which third-party tools and platforms does ConvoPLUS integrate with? ConvoPLUS integrates with 5 third-party platforms: Instagram, Messenger, SocialEpoch, Twitter/X, and WhatsApp. These integrations connect ConvoPLUS to major social and messaging channels for handling conversations across customer-facing networks. Getting Started and Support ### What training and onboarding options does ConvoPLUS offer? ConvoPLUS provides in person training and live online sessions to help teams get started. In person training supports direct, face-to-face instruction, while live online sessions offer guided remote setup and learning. These are the confirmed training formats listed for the product. Getting Started and Support ### What customer support options does ConvoPLUS offer? ConvoPLUS provides Email/Help Desk, a Knowledge Base, and 24/7 Live Rep support. Users can contact support by email or help desk, search self-service articles, and reach a live representative at any time. No reviewer feedback is available about response speed, helpfulness, or common support issues. ## Features AI summary Based on 387 Remote Work reviews Capterra data shows that buyers of Social CRM Tools rank the following features as their top priorities: - **Social Media Integration** (**54%** of reviewers rated this feature as critical) - **Social Media Monitoring** (**51%**) - **Content Management** (**59%**) ConvoPLUS includes **Social Media Integration** and **Content Management**, giving teams a way to connect social channels and organize brand content in one place. However, it does not offer **Social Media Monitoring**. Instead, it provides other features that reviewers also rate as important, including **Contact Management** (**50%**) and **CRM** (**50%**), helping businesses keep customer records organized, track relationship history, and manage outreach more effectively. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Brand Tracking Monitor social media posts or web that mention a particular brand Calendar Management Track and manage schedules and meetings via an integrated calendar Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat ConvoPLUS 21 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Brand Tracking: Monitor social media posts or web that mention a particular brand - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer Social Profiles: Track customers' activities across social networks and maintain details about their demographics, preferences & more - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Social Integration: Integrate with more than one social media network - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial available ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ Messenger](https://www.capterra.com/p/224532/Messenger/)[ SocialEpoch](https://www.capterra.com/p/213833/WhatsApp-SCRM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.