--- title: "FreJun Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FreJun Software - reviews, pricing plans, popular comparisons to other Inside Sales products and more." source_url: "https://www.capterra.com/p/235658/FreJun---Call-Automation-Platform/" page_type: "product" language: "en" publication_date: "2026-09-28" --- # FreJun Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FreJun ## What is FreJun? FreJun is a cloud telephony platform that automates your business calls. Users can make outbound and receive inbound business calls using a unique virtual number. The calls made can be logged, recorded and integrated with any workflow tools such as CRM and ATS. Detailed call analytics and AI insights are generated to improve team performance. FreJun also provides an auto-dialer, where the user can automatically call a list of numbers. The entire contact system can be set up in 5-10 minutes. ## What is FreJun used for? [Call Recording](https://www.capterra.com/call-recording-software/)[Call Tracking](https://www.capterra.com/call-tracking-software/)[Call Accounting](https://www.capterra.com/call-accounting-software/) Top alternative Featured Overall rating Based on 90 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $17.5 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FreJun?[Manage this product listing](https://www.g2.com/products/frejun/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FreJun 4.7 (90) VS. [5.0 (809)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting Price $17.5 Per User, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (90) Ease Of Use 5.0 (809) Value For Money 4.7 (80) Value For Money 4.9 (734) Customer Service 4.8 (87) Customer Service 5.0 (738) ## FreJun alternatives [4.7 (892)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.2 (571)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Starting price $27.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/235658/FreJun---Call-Automation-Platform/alternatives/) ## FAQs about FreJun Overview ### What problems does FreJun solve? FreJun solves missed call details, scattered call records, and inefficient follow-ups by automatically recording, tracking, and organizing business conversations in one place. Recruiters, talent teams, sales reps, and lead qualification teams use it to avoid repeat calls, protect personal numbers, monitor dial activity, and keep CRM-linked communication histories accessible. Answer based on 65 reviews Overview ### Which roles and teams benefit most from FreJun? FreJun is most used by business development and sales teams, HR and recruiting staff, and consulting or research professionals who handle high call volumes. These roles rely on it to streamline outbound calling, track conversations, manage candidate or client follow-ups, and improve productivity, response times, and communication visibility. Answer based on 87 reviews Overview ### What company size and industries is FreJun built for? FreJun is built primarily for small businesses, which make up 63% of reviewers, especially in Human Resources at 26%. It also serves midsize companies at 29% and enterprises at 8%, with strong adoption in Information Technology and Services at 18% and Staffing and Recruiting at 16%, often for call recording. Answer based on 87 reviews Features and Usability ### What are the key features of FreJun? FreJun includes core calling features like call recording, call logging, auto-dialer, click-to-call, and call tracking metrics. Differentiators include CRM integration, virtual numbers for privacy, browser and mobile calling, and dashboards with analytics. Reviewers most often mention recording, tracking past conversations, and ease of placing high-volume calls. Answer based on 53 reviews Overview ### How well does FreJun handle business calling? FreJun handles everyday business calling well with click-to-call, browser dialing, autodial, and call recording. Recruiting teams and sales users like faster outreach, virtual numbers, and call logs, but some mention missed caller identification gaps, occasional callback or inbound connection issues, and a few cases that still need manual logging. Answer based on 36 reviews Integrations ### Which third-party tools and platforms does FreJun integrate with? FreJun integrates with 8 third-party tools, including CEIPAL ATS, CEIPAL Workforce, HubSpot CRM, HubSpot Sales Hub, Salesforce.org Nonprofit Cloud, X0PA AI Recruiter, Zoho CRM, and Zoho Recruit. Its catalog centers on ATS, CRM, and workforce platforms used for recruiting and sales operations. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does FreJun offer? FreJun provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover shared instruction, and documentation and videos offer self-paced reference materials for learning features and reviewing steps. Getting Started and Support ### What customer support options does FreJun offer, and how do users rate the experience? FreJun offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as responsive, helpful, and quick to resolve queries, with good service when issues arise. A few mention occasional login or verification-code problems, but support interactions are still viewed positively overall. Answer based on 11 reviews Features and Usability ### What features does FreJun offer for calling teams? FreJun offers a broad set of calling features that work well for recruiting, sales, and support teams. Commonly mentioned tools include call recording, autodial, scheduling, Chrome extension support, dashboards, analytics, and reporting, though some teams want more detailed reports, finer dashboard views, and faster profile or call loading. Answer based on 19 reviews ## Features AI summary Based on 2,775 Inside Sales reviews Capterra data shows that buyers of call recording software rank the following features as their top priorities: - **Recording** (**61%** of reviewers rated this feature as critical) - **Call Transcription** (**55%**) - **Conferencing** (**42%**) FreJun supports **Recording** and **Call Transcription**, giving teams a way to capture conversations and turn them into searchable text for review, follow-up, and compliance needs. However, it does not offer **Conferencing**. Instead, it provides **Call Routing** (**52%**), which helps direct calls to the right person or team more efficiently, helping businesses improve call handling and keep customer and internal communication organized. Recording 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Record live video calls to play later Call Transcription 4.6 (9) 100.00% of 9 reviewers that rated this feature as important or highly important Voice conversion to text Call Routing 4.6 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Call Recording 4.8 (66) 39.39% of 66 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes On-Demand Recording 4.7 (52) 30.77% of 52 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Archiving & Retention 4.6 (45) 26.67% of 45 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes FreJun 14 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Auto-Dialer: System that automatically dials calls - Automated Routing: Tickets are automatically assigned to specific agents based on predefined rules - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Tracking Metrics: Measure campaign influence through collection of keyword tracking and revenue sources - Call Transcription: Voice conversion to text - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - Recording: Record live video calls to play later - Voice: Make and receive calls directly in the application. Track and record calls for analysis. --- Get Advice We can help you find the software with the features you need. Features 4.6 (90) 4.6 Based on 90 reviews ## Pricing Value for money 4.7 (80) Free Trial Basic $17.50 Per User,Per Month Value for money 4.7 (80) 4.7 Based on 80 reviews ## Integrations [ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[ CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/)[ HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[ CEIPAL Workforce](https://www.capterra.com/p/144016/CEIPAL-Workforce/)[ Salesforce Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/)[ X0PA AI Recruiter](https://www.capterra.com/p/179209/Roboroy/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (87) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (87) 4.8 Based on 87 reviews ## User reviews Overall rating 4.7 Based on 90 reviews Filter by rating 5(68) 4(19) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent SS Sunil S. Chief Executive Officer Fund-Raising ### "Value for Money Relationship " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 October 1, 2026 We value the relationship for the kind of Customer Support we’ve been getting now. Effective Customer Support Team Pros Value for Money Customer Support Call Management Reasonable cost of Services Effective Admin Panel Cons Sometimes in past it was difficult to get to the crux of Problem we were facing due communication issues, it’s a lot improved now Switched from [ExpressVPN](https://www.capterra.com/p/170765/ExpressVPN/) Was not satisfied with the Service and Costing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HK Harshita K. Sales Computer Software ### "Great Customer Support and a Team That Truly Takes Ownership" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2026 Our overall experience with FreJun has been very positive. We did face some challenges during the initial setup, particularly with network connectivity, number quality, and integration, but the support we received made a huge difference. The FreJun team was extremely responsive and proactive in helping us get everything sorted. They followed up regularly, arranged calls whenever needed, and worked quickly to resolve our concerns. We were able to get properly set up within a week, which was impressive given the issues we faced initially. A special appreciation to the entire FreJun team for being so supportive and involved throughout the process. Their willingness to take ownership and continuously check in with us really stood out. Overall, while the initial experience had some challenges, the customer support and the team's commitment to helping us made the overall experience a very good one. Pros What I liked most about FreJun was the exceptional customer support and customer success experience. The team was extremely responsive, proactive, and genuinely committed to solving our problems. \[sensitive content hidden\] and the entire team were always available to help and would even arrange same-day calls whenever we faced an issue. They consistently followed up to make sure everything was working well, which made a huge difference in our overall experience. Cons The initial setup was a little challenging, particularly around network connectivity, number quality, and integration. We faced a few issues when we first started using FreJun, which was frustrating at the time. However, the team was very responsive in addressing these concerns, and most of the issues were resolved quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Shashank M. Business Development Consultant Business Supplies and Equipment ### "A Simple and Efficient Sales Calling Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 31, 2026 Overall, my experience with FreJun has been positive. The platform is easy to use and helps streamline the calling process, track conversations, and maintain call records efficiently. Its interface is simple and convenient for sales teams, making it easier to manage daily calling activities and monitor performance. While there are occasional call connectivity issues and some scope for improvement in reporting and customization, these do not significantly affect the overall experience. FreJun has helped make the sales calling process more organized and efficient, and with further improvements in stability and advanced features, it could become an even more effective sales tool. Pros One area that could be improved is the occasional call connectivity and stability issues. At times, calls may take longer to connect or experience minor interruptions, which can affect the overall calling experience. The reporting and analytics features could also be made more customizable, allowing users to view and filter data according to specific sales requirements. Additionally, a few advanced features could be made more intuitive for new users. Overall, FreJun is a useful platform, but improving call reliability, customization, and ease of navigation would make the user experience even better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RP Rupesh P. Business Consultant Education Management ### "Best calling software " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 27, 2026 Over all experience is good. Easy to use with accurate data on screen. Filters to check entire data with recordings. Pros User-friendly Dashboard. Interface is easy to access. Accurate data on real time basis. Inbound call option. Cons Some time the calls get disconnected mostly in browser calling option. There is a lag while while we are having a conversation sometimes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HJ Hritika J. Operations Executive E-Learning ### "Smooth Working of Frejun " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 6, 2026 My organisations overall experience is also amazing . Support is co-operative and team is really amazing to solve problem anytime. Pros i like most is that as it's very user friendly and smooth, the support service is very nice and co-orporative . Cons that there is a problem of duplicate leads. If the cotact is not having country code then it will create Duplicate leads in the CR. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Shakeela B. Telecaller. Education Management ### "Reliable Business Calling Platform That Boosts Team Productivity." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 3, 2026 My overall experience with FreJun has been excellent. It has streamlined our calling process, improved team productivity, and provided valuable call insights. The platform is easy to use, reliable, and has significantly enhanced our communication workflow. Pros What I like most about FreJun is its ease of use and the way it simplifies business communication. Features like call recording, real-time analytics, CRM integration, and automated call logging help save time and improve productivity. The platform is reliable, the interface is intuitive, and it provides valuable insights into customer interactions, making it easier for teams to manage and track calls efficiently. Cons Nothing as such as I like FreJun's user-friendly interface, seamless CRM integration, call recording, and real-time analytics. It automates many manual tasks, saves time, and makes managing business calls much more efficient. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Shreya G. Human Resource Generalist Human Resources ### "Best calling app for HR" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 15, 2026 Our overall experience with Frejun has been smooth and productive. As a talent team managing a high volume of candidate calls daily, having a reliable calling platform is essential — and Frejun delivers on that front consistently. Pros Frejun has been a reliable calling tool for our team's day-to-day hiring operations. Two features that stand out the most are Click to Call and Browser Calling Cons Nothing as such. Everything is great. Only sometimes the callback features don't work that rarely. Otherwise it is good. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BJ Binni J. Sales specialist Food & Beverages ### "Support is best." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 12, 2026 Pros My overall experience with FreJun has been very positive. The platform is user-friendly, reliable, and has significantly improved the way I manage business communications. Its seamless calling features, call recording capabilities, and CRM integrations make daily operations more efficient and organized. I particularly appreciate the clear call quality and the ease of tracking customer interactions, which helps maintain better communication and follow-ups. Cons Nothing is there, The platform is user-friendly, reliable, and has significantly improved the way I manage business communications. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SF Sakina F. Customer Success Specialist Information Technology and Services ### "Frejun makes calling and tracking customer interactions incredibly easy," 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 7, 2026 My overall experience with FreJun has been very positive. The platform is user-friendly, reliable, and has significantly improved the way I manage business communications. Its seamless calling features, call recording capabilities, and CRM integrations make daily operations more efficient and organized. I particularly appreciate the clear call quality and the ease of tracking customer interactions, which helps maintain better communication and follow-ups. Pros What I like most about FreJun is its simplicity and efficiency in managing business communications. The platform makes calling and tracking customer interactions incredibly easy, helping teams stay organized and productive. Its seamless integration with CRM systems ensures that all call records and customer information are accessible in one place, reducing manual work and saving valuable time. Cons Its Shows Spam number when we call from frejun one only think which can cause delay in our work, Rest is good to go. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Muskan S. Customer success specialist Restaurants ### "Frejun helps me in daily calls." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 6, 2026 The support team has also been responsive and helpful whenever assistance was needed, ensuring a smooth experience. FreJun has helped streamline workflows, save time, and enhance productivity across teams. The analytics and reporting features provide valuable insights that support informed decision-making. Overall, FreJun is a powerful communication solution that delivers convenience, efficiency, and excellent value for businesses looking to optimize their calling and customer engagement processes. Pros Its seamless calling features, call recording capabilities, and CRM integrations make daily operations more efficient and organized. I particularly appreciate the clear call quality and the ease of tracking customer interactions, which helps maintain better communication and follow-ups. Cons There is nothing to dislike about frejun, because its working so well for me. also My overall experience with FreJun has been very positive. The platform is user-friendly, reliable, and has significantly improved the way I manage business communications. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/235658/FreJun---Call-Automation-Platform/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Fathom vs FreJun](https://www.capterra.com/compare/235658-276054/FreJun---Call-Automation-Platform-vs-Fathom)