--- title: "FreJun Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FreJun Software - reviews, pricing plans, popular comparisons to other Call Recording products and more." source_url: "https://www.capterra.com/p/235658/FreJun---Call-Automation-Platform/" page_type: "product" language: "en" --- # FreJun Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FreJun ## What is FreJun? FreJun is a cloud telephony platform that automates your business calls. Users can make outbound and receive inbound business calls using a unique virtual number. The calls made can be logged, recorded and integrated with any workflow tools such as CRM and ATS. Detailed call analytics and AI insights are generated to improve team performance. FreJun also provides an auto-dialer, where the user can automatically call a list of numbers. The entire contact system can be set up in 5-10 minutes. ## What is FreJun used for? [Call Recording](https://www.capterra.com/call-recording-software/)[Call Tracking](https://www.capterra.com/call-tracking-software/)[Call Accounting](https://www.capterra.com/call-accounting-software/) Top alternative Featured Overall rating Based on 86 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $17.5 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FreJun?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://frejun.com/teler/&name=FreJun) Rating Breakdown 4.7 +− Features4.6 Value for Money4.7 Ease of Use4.7 Customer Service4.8 Rating Breakdown 4.7 Features4.6 Value for Money4.7 Ease of Use4.7 Customer Service4.8 ## FreJun Reviewers Verdict Updated August 2026 AI summary - FreJun is a strong fit for small to midsize sales, recruiting, and business development teams managing high call volumes. - Reviewers are positive about its user-friendly interface, responsive support, and effective CRM integrations. - It helps teams centralize call data, automate dialing, and maintain clear records, improving follow-ups and outreach. - Buyers may need to accept some trade-offs around occasional call connection issues and limited inbound call handling. - FreJun suits teams prioritizing outbound call efficiency and tracking, but may be less ideal where inbound reliability or advanced analytics are essential. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FreJun 4.7 (86) VS. [4.7 (1,787)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $17.5 Per User, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (86) Ease Of Use 4.6 (809) Value For Money 4.7 (76) Value For Money 4.6 (734) Customer Service 4.8 (83) Customer Service 4.7 (738) ## FreJun alternatives [4.4 (508)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [Fathom](https://www.capterra.com/p/276054/Fathom/) [5.0 (809)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/276054/Fathom/) [Ringover](https://www.capterra.com/p/169627/RingOver/) [4.7 (884)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169627/RingOver/) [CallHippo](https://www.capterra.com/p/159578/CallHippo/) [4.4 (689)](https://www.capterra.com/p/159578/CallHippo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159578/CallHippo/) [View all alternatives](https://www.capterra.com/p/235658/FreJun---Call-Automation-Platform/alternatives/) ## FAQs about FreJun Overview ### What problems does FreJun solve? FreJun solves missed conversation details, scattered call records, manual follow-up tracking, and personal-number privacy issues by centralizing calling, recordings, logs, notes, and CRM data. Recruiters, talent teams, sales reps, and lead qualification teams use it to manage high call volumes, revisit candidate or client conversations, and speed outreach with autodialing. Answer based on 65 reviews Overview ### Which roles and teams benefit most from FreJun? FreJun is most used by business development and sales teams, HR and recruiting staff, and consulting or research professionals who manage high volumes of calls. These roles rely on it to streamline outbound communication, track conversations, improve follow-ups, and maintain clearer records for client outreach, hiring coordination, and operational reporting. Answer based on 84 reviews Overview ### What company size and industries is FreJun built for? FreJun is built primarily for small businesses, which make up 63% of reviewers, and is used most in Human Resources at 27%. It also serves midsize businesses at 29% and enterprises at 8%, with strong adoption in Information Technology and Services at 19% and Staffing and Recruiting at 17%, especially for call recording. Answer based on 84 reviews Features and Usability ### What are the key features of FreJun? FreJun includes core calling features like call recording, call logging, and call tracking metrics, plus auto-dialer and click-to-call for faster outbound work. Differentiators include CRM integration, browser calling, virtual numbers for privacy, and dashboards with reporting, which support follow-ups, call review, and daily activity tracking. Answer based on 53 reviews Overview ### How well does FreJun handle business calling? FreJun supports everyday business calling well with click-to-call, browser dialing, auto dial, call recording, and virtual numbers. Recruiting teams and sales users often find outbound calling faster and easier to manage, though some mention missed callback details, occasional trigger or connection issues, and a need for stronger inbound call visibility. Answer based on 36 reviews Integrations ### Which third-party tools and platforms does FreJun integrate with? FreJun integrates with 9 third-party tools and platforms, including CRM and recruiting systems such as HubSpot CRM, HubSpot Sales Hub, Salesforce Foundation, Salesforce.org Nonprofit Cloud, Zoho CRM, Zoho Recruit, CEIPAL ATS, CEIPAL Workforce, and X0PA AI Recruiter. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does FreJun offer? FreJun provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars cover shared training sessions, documentation offers written reference material, and videos provide visual walkthroughs for self-paced learning. Getting Started and Support ### What customer support options does FreJun offer, and how do users rate the experience? FreJun offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as responsive, helpful, and quick to resolve queries, with good service during setup and problem solving. A few mention login or verification-code issues, but support experiences are still viewed positively overall. Answer based on 11 reviews Features and Usability ### What features does FreJun offer for calling teams? FreJun offers a broad set of calling features that fit hiring, sales, and customer outreach teams. Commonly used tools include auto dial, call recording, analytics, reporting, dashboards, scheduled calls, and a Chrome extension. Some users want faster loading, feature updates, and more detailed reporting, but overall feature coverage is viewed positively. Answer based on 19 reviews ## Features AI summary Based on 2,757 Call Recording reviews Capterra reviewers highlight these as the top features buyers look for in call recording software: - **Recording** (**61%** of reviewers rated this feature as critical) - **Call Transcription** (**56%**) - **Conferencing** (**42%**) FreJun supports **Recording** and **Call Transcription**, so teams can capture conversations and turn them into searchable text for easier review and follow-up. However, it does not offer **Conferencing**. Instead, it provides **Call Routing** (**52%**), another feature reviewers rate highly, which helps direct calls to the right person faster while improving response handling and providing teams with better visibility into customer interactions. Recording 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Record live video calls to play later Call Transcription 4.6 (9) 100.00% of 9 reviewers that rated this feature as important or highly important Voice conversion to text Call Routing 4.6 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Call Recording 4.8 (63) 36.51% of 63 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes On-Demand Recording 4.7 (51) 29.41% of 51 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Archiving & Retention 4.6 (45) 26.67% of 45 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes FreJun 13 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Auto-Dialer: System that automatically dials calls - Automated Routing: Tickets are automatically assigned to specific agents based on predefined rules - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Tracking Metrics: Measure campaign influence through collection of keyword tracking and revenue sources - Call Transcription: Voice conversion to text - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - Recording: Record live video calls to play later --- Get Advice We can help you find the software with the features you need. Features 4.6 (86) 4.6 Based on 86 reviews ## Pricing Value for money 4.7 (76) Free Trial Basic $17.50 Per User,Per Month Value for money 4.7 (76) 4.7 Based on 76 reviews ## Integrations [ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[ CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/)[ HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[ CEIPAL Workforce](https://www.capterra.com/p/144016/CEIPAL-Workforce/)[ Salesforce.org Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/)[ X0PA AI Recruiter](https://www.capterra.com/p/179209/Roboroy/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (83) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (83) 4.8 Based on 83 reviews ## User reviews Overall rating 4.7 Based on 86 reviews Filter by rating 5(67) 4(16) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent HJ Hritika J. Operations Executive E-Learning ### "Smooth Working of Frejun " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 6, 2026 My organisations overall experience is also amazing . Support is co-operative and team is really amazing to solve problem anytime. Pros i like most is that as it's very user friendly and smooth, the support service is very nice and co-orporative . Cons that there is a problem of duplicate leads. If the cotact is not having country code then it will create Duplicate leads in the CR. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Shakeela B. Telecaller. Education Management ### "Reliable Business Calling Platform That Boosts Team Productivity." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 3, 2026 My overall experience with FreJun has been excellent. It has streamlined our calling process, improved team productivity, and provided valuable call insights. The platform is easy to use, reliable, and has significantly enhanced our communication workflow. Pros What I like most about FreJun is its ease of use and the way it simplifies business communication. Features like call recording, real-time analytics, CRM integration, and automated call logging help save time and improve productivity. The platform is reliable, the interface is intuitive, and it provides valuable insights into customer interactions, making it easier for teams to manage and track calls efficiently. Cons Nothing as such as I like FreJun's user-friendly interface, seamless CRM integration, call recording, and real-time analytics. It automates many manual tasks, saves time, and makes managing business calls much more efficient. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Shreya G. Human Resource Generalist Human Resources ### "Best calling app for HR" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 15, 2026 Our overall experience with Frejun has been smooth and productive. As a talent team managing a high volume of candidate calls daily, having a reliable calling platform is essential — and Frejun delivers on that front consistently. Pros Frejun has been a reliable calling tool for our team's day-to-day hiring operations. Two features that stand out the most are Click to Call and Browser Calling Cons Nothing as such. Everything is great. Only sometimes the callback features don't work that rarely. Otherwise it is good. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BJ Binni J. Sales specialist Food & Beverages ### "Support is best." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 12, 2026 Pros My overall experience with FreJun has been very positive. The platform is user-friendly, reliable, and has significantly improved the way I manage business communications. Its seamless calling features, call recording capabilities, and CRM integrations make daily operations more efficient and organized. I particularly appreciate the clear call quality and the ease of tracking customer interactions, which helps maintain better communication and follow-ups. Cons Nothing is there, The platform is user-friendly, reliable, and has significantly improved the way I manage business communications. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SF Sakina F. Customer Success Specialist Information Technology and Services ### "Frejun makes calling and tracking customer interactions incredibly easy," 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 7, 2026 My overall experience with FreJun has been very positive. The platform is user-friendly, reliable, and has significantly improved the way I manage business communications. Its seamless calling features, call recording capabilities, and CRM integrations make daily operations more efficient and organized. I particularly appreciate the clear call quality and the ease of tracking customer interactions, which helps maintain better communication and follow-ups. Pros What I like most about FreJun is its simplicity and efficiency in managing business communications. The platform makes calling and tracking customer interactions incredibly easy, helping teams stay organized and productive. Its seamless integration with CRM systems ensures that all call records and customer information are accessible in one place, reducing manual work and saving valuable time. Cons Its Shows Spam number when we call from frejun one only think which can cause delay in our work, Rest is good to go. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Muskan S. Customer success specialist Restaurants ### "Frejun helps me in daily calls." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 6, 2026 The support team has also been responsive and helpful whenever assistance was needed, ensuring a smooth experience. FreJun has helped streamline workflows, save time, and enhance productivity across teams. The analytics and reporting features provide valuable insights that support informed decision-making. Overall, FreJun is a powerful communication solution that delivers convenience, efficiency, and excellent value for businesses looking to optimize their calling and customer engagement processes. Pros Its seamless calling features, call recording capabilities, and CRM integrations make daily operations more efficient and organized. I particularly appreciate the clear call quality and the ease of tracking customer interactions, which helps maintain better communication and follow-ups. Cons There is nothing to dislike about frejun, because its working so well for me. also My overall experience with FreJun has been very positive. The platform is user-friendly, reliable, and has significantly improved the way I manage business communications. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HP Hetvee P. Customer Success Specialist Food & Beverages ### "Product scalability " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 5, 2026 Really good and satisfied with the not only few features but overall product . Extremely helpful and time saving Pros Dashboard and call recording is really helpful and saving a lot of time of searching a call recording whenever it is needed Cons Nothing as such . the product is really helpful and there are no such things that are to be considered as Cons Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DR Deepika Reddy J. Head of Central Functions Health, Wellness and Fitness ### "Frejun is by-far the best communication product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 15, 2026 My team lead used to track our productivity which made it simpler to address any issues we faced during the course of work. Dailing through desktop is not general and it is very now till date. Made it easier to dail without using my mobile tapping. It was a wonderful experience overall and fun to use it instead of that little hesitation to work in the back of mind. Cons Nothing as such. I never experienced any gaps to point out the backlogs that frejun might contain. Excellent experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ayushi S. Senior sales manager Consumer Services ### "Excellent CRM Integration and Time-Saving Click-to-Call Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 8, 2026 Overall experience is very good, we used to have frejun in my last organization and now i recommended it to my current organization and we are using it here. Pros It has a very good integration with different crm and click to call feature makes it the best as we are able to do more work in less time. Their cutomer support is too good quick resolutions are provided. Cons Sometimes the customer's are not able to hear because of the network issues but it eventually get sorted when a good wifi connection is there. Switched from [Knowlarity](https://www.capterra.com/p/240811/Knowlarity/) It had too much network issues and click to call integration problems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Business Development Manager Information Technology and Services ### "A User Friendly Application for Outbound call activity" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 5, 2026 Great. Pros The mobile application is user friendly. The call recording, dashboard with analytics helped improve the activity. Cons Nothing to mention. The application is handy and has helped improve the activities. Integration facility with CRM also made it better Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/235658/FreJun---Call-Automation-Platform/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Fathom vs FreJun](https://www.capterra.com/compare/235658-276054/FreJun---Call-Automation-Platform-vs-Fathom)