--- title: "FreJun Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is FreJun the right Inside Sales solution for you? Explore 91 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/235658/FreJun---Call-Automation-Platform/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-28" --- FreJun 4.7 (91) [View alternatives](https://www.capterra.com/p/235658/FreJun---Call-Automation-Platform/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 28th, 2026 # Reviews of FreJun Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews SM Shashank M Business Development ConsultantBusiness Supplies and Equipment, 201 - 500 employeesUsed the software for: Less than 6 months. “Its interface is simple and convenient for sales teams, making it easier to manage daily calling activities and monitor performance. While there are occasional call connectivity issues and some scope for improvement in reporting and customization, these do not significantly affect the overall experience.“ August 31, 2026 SG Shreya G Human Resource GeneralistHuman Resources, 11 - 50 employeesUsed the software for: 1-2 years. “Only sometimes the callback features don't work that rarely.“ June 15, 2026 BJ Binni J Sales specialistFood & Beverages, 51 - 200 employeesUsed the software for: 1-2 years. “Its seamless calling features, call recording capabilities, and CRM integrations make daily operations more efficient and organized.“ June 12, 2026 Nandini B Analyst/HR RecruiterStaffing and Recruiting, 2 - 10 employeesUsed the software for: Less than 6 months. “The least likely feature is sometimes its lagging and not able to make calls and also sometime we have to make calls multiple times when its not connecting properly.“ December 13, 2022 MS Muskan S Customer success specialistRestaurants, 201 - 500 employeesUsed the software for: 1-2 years. “Its seamless calling features, call recording capabilities, and CRM integrations make daily operations more efficient and organized.“ June 6, 2026 vp vamsi krishna p Senior talent aquisitionInformation Technology and Services, 201 - 500 employeesUsed the software for: 6-12 months. “there is no message sending option which candidates cannot send normal messages other than whatsapp messages“ June 18, 2022 MS Muskan S Customer success specialistRestaurants, 201 - 500 employeesUsed the software for: 1-2 years. “Overall, FreJun is a powerful communication solution that delivers convenience, efficiency, and excellent value for businesses looking to optimize their calling and customer engagement processes.“ June 6, 2026 UH Umair H Sr ExecutiveHuman Resources, 201 - 500 employeesUsed the software for: 6-12 months. “no name feature for a callback makes it tough to track candidate on runtime basis“ June 20, 2022 ## Showing most helpful reviews Showing 1-25 of 91 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ayushi S. Senior sales manager Consumer Services Used the software for: 2+ years ### "Excellent CRM Integration and Time-Saving Click-to-Call Solution" May 8, 2026 5.0 Overall experience is very good, we used to have frejun in my last organization and now i recommended it to my current organization and we are using it here. Pros It has a very good integration with different crm and click to call feature makes it the best as we are able to do more work in less time. Their cutomer support is too good quick resolutions are provided. Cons Sometimes the customer's are not able to hear because of the network issues but it eventually get sorted when a good wifi connection is there. Switched from [Knowlarity](https://www.capterra.com/p/240811/Knowlarity/) It had too much network issues and click to call integration problems. Review Source SS Sunil S. Chief Executive Officer Fund-Raising Used the software for: 1-2 years ### "Value for Money Relationship " October 1, 2026 4.0 We value the relationship for the kind of Customer Support we’ve been getting now. Effective Customer Support Team Pros Value for Money Customer Support Call Management Reasonable cost of Services Effective Admin Panel Cons Sometimes in past it was difficult to get to the crux of Problem we were facing due communication issues, it’s a lot improved now Switched from [ExpressVPN](https://www.capterra.com/p/170765/ExpressVPN/) Was not satisfied with the Service and Costing Review Source YRC Yash Raj C. Recruiter Human Resources Used the software for: 6-12 months ### "FreJun" June 20, 2022 3.0 Experience is good and the only thing to upgrade is its User experience Pros In my opinion call recording and a database thing is very good Cons the bug in which when I use my ATS and if I press enter an automatic call happend Review Source HK Harshita K. Sales Computer Software Used the software for: Less than 6 months ### "Great Customer Support and a Team That Truly Takes Ownership" September 30, 2026 4.0 Our overall experience with FreJun has been very positive. We did face some challenges during the initial setup, particularly with network connectivity, number quality, and integration, but the support we received made a huge difference. The FreJun team was extremely responsive and proactive in helping us get everything sorted. They followed up regularly, arranged calls whenever needed, and worked quickly to resolve our concerns. We were able to get properly set up within a week, which was impressive given the issues we faced initially. A special appreciation to the entire FreJun team for being so supportive and involved throughout the process. Their willingness to take ownership and continuously check in with us really stood out. Overall, while the initial experience had some challenges, the customer support and the team's commitment to helping us made the overall experience a very good one. Pros What I liked most about FreJun was the exceptional customer support and customer success experience. The team was extremely responsive, proactive, and genuinely committed to solving our problems. \[sensitive content hidden\] and the entire team were always available to help and would even arrange same-day calls whenever we faced an issue. They consistently followed up to make sure everything was working well, which made a huge difference in our overall experience. Cons The initial setup was a little challenging, particularly around network connectivity, number quality, and integration. We faced a few issues when we first started using FreJun, which was frustrating at the time. However, the team was very responsive in addressing these concerns, and most of the issues were resolved quickly. Review Source MS Muskan S. Customer success specialist Restaurants Used the software for: 1-2 years ### "Frejun helps me in daily calls." June 6, 2026 5.0 The support team has also been responsive and helpful whenever assistance was needed, ensuring a smooth experience. FreJun has helped streamline workflows, save time, and enhance productivity across teams. The analytics and reporting features provide valuable insights that support informed decision-making. Overall, FreJun is a powerful communication solution that delivers convenience, efficiency, and excellent value for businesses looking to optimize their calling and customer engagement processes. Pros Its seamless calling features, call recording capabilities, and CRM integrations make daily operations more efficient and organized. I particularly appreciate the clear call quality and the ease of tracking customer interactions, which helps maintain better communication and follow-ups. Cons There is nothing to dislike about frejun, because its working so well for me. also My overall experience with FreJun has been very positive. The platform is user-friendly, reliable, and has significantly improved the way I manage business communications. Review Source SM Shashank M. Business Development Consultant Business Supplies and Equipment Used the software for: Less than 6 months ### "A Simple and Efficient Sales Calling Platform" August 31, 2026 5.0 Overall, my experience with FreJun has been positive. The platform is easy to use and helps streamline the calling process, track conversations, and maintain call records efficiently. Its interface is simple and convenient for sales teams, making it easier to manage daily calling activities and monitor performance. While there are occasional call connectivity issues and some scope for improvement in reporting and customization, these do not significantly affect the overall experience. FreJun has helped make the sales calling process more organized and efficient, and with further improvements in stability and advanced features, it could become an even more effective sales tool. Pros One area that could be improved is the occasional call connectivity and stability issues. At times, calls may take longer to connect or experience minor interruptions, which can affect the overall calling experience. The reporting and analytics features could also be made more customizable, allowing users to view and filter data according to specific sales requirements. Additionally, a few advanced features could be made more intuitive for new users. Overall, FreJun is a useful platform, but improving call reliability, customization, and ease of navigation would make the user experience even better. Review Source BJ Binni J. Sales specialist Food & Beverages Used the software for: 1-2 years ### "Support is best." June 12, 2026 4.0 Pros My overall experience with FreJun has been very positive. The platform is user-friendly, reliable, and has significantly improved the way I manage business communications. Its seamless calling features, call recording capabilities, and CRM integrations make daily operations more efficient and organized. I particularly appreciate the clear call quality and the ease of tracking customer interactions, which helps maintain better communication and follow-ups. Cons Nothing is there, The platform is user-friendly, reliable, and has significantly improved the way I manage business communications. Review Source SB Shakeela B. Telecaller. Education Management Used the software for: Less than 6 months ### "Reliable Business Calling Platform That Boosts Team Productivity." August 3, 2026 5.0 My overall experience with FreJun has been excellent. It has streamlined our calling process, improved team productivity, and provided valuable call insights. The platform is easy to use, reliable, and has significantly enhanced our communication workflow. Pros What I like most about FreJun is its ease of use and the way it simplifies business communication. Features like call recording, real-time analytics, CRM integration, and automated call logging help save time and improve productivity. The platform is reliable, the interface is intuitive, and it provides valuable insights into customer interactions, making it easier for teams to manage and track calls efficiently. Cons Nothing as such as I like FreJun's user-friendly interface, seamless CRM integration, call recording, and real-time analytics. It automates many manual tasks, saves time, and makes managing business calls much more efficient. Review Source RP Richa P. Sr. HR Consultant Management Consulting Used the software for: 2+ years ### "Happy with Frejun " October 9, 2026 4.0 Overall, the experience has been good. Issues are resolved quickly, and the system works smoothly most of the time. Pros Easy to use, especially since it eliminates the need to share our personal phone numbers with anyone. Cons Sometimes, we experience connectivity issues and may not receive notifications when someone tries to contact us. Review Source RP Rupesh P. Business Consultant Education Management Used the software for: 6-12 months ### "Best calling software " August 27, 2026 4.0 Over all experience is good. Easy to use with accurate data on screen. Filters to check entire data with recordings. Pros User-friendly Dashboard. Interface is easy to access. Accurate data on real time basis. Inbound call option. Cons Some time the calls get disconnected mostly in browser calling option. There is a lag while while we are having a conversation sometimes. Review Source MK Mansi K. HR Analyst Human Resources Used the software for: Less than 6 months ### "I had a nice experience with Frejun As we need not share our personal number to anyone." December 13, 2022 5.0 Frejun has become our day to day part of our life, We Got habituated to frejun as it is so easy to use and easy to remember anything. Pros In frejun we need not remember every detail which we have spoke to the candidates as it gets recorded we can go through it whenever we want to call them again. Cons I Don't have any to dislike about frejun as the frejun team has solved the issues quickly whenever we had a issue. Review Source MC Mohit C. Business Devlopment Executive Accounting Used the software for: 6-12 months ### "Frejun is very easy to use, it helps me to connect with different Customers with a number easily" April 5, 2023 5.0 awesome Pros The recording feature is very best and frejun is easy to use, and a user can access to every data in frejun Cons there is nothing wrong about frejun, it is very easy to use Review Source pR pooja R. business development executive Financial Services Used the software for: 6-12 months ### "helpful product" April 3, 2023 5.0 my experience is good with frejun it helps me so much like i don't need to use my personal number to make calls which is the best thing about frejun Pros 1\. i don't need to use my personal number to call2.i can listen my recording through frejun if i want to listen3. Cons their is no dislike that i feel about frejun till now Review Source TB Tarunavikas B. Associate Consultant Staffing and Recruiting Used the software for: 6-12 months ### "Frejun Review - Antal" October 17, 2022 5.0 I had a good and a useful experience with Frejun so far and definitely would recommend to others to use the same. Pros The call recording and call tracking metrics are quite useful as it allows us to keep track of conversations and enables us to work more n our KPI Cons A few glitches at times is something that can be resolved in the near future. Review Source cF carol F. Technical Recruiter Human Resources Used the software for: 1-2 years ### "Good product " July 16, 2022 4.0 good experience Pros good for tracking call records and good connectivity Cons Takes time to connect to call on the phone Review Source AS Avadh S. BDE Financial Services Used the software for: 6-12 months ### "Frejun is helpful" April 7, 2023 5.0 Pros I used frejun for call recordings, logs. Cons There is nothing dislike about frejun. Review Source DS Divya S. IT Recruiter Human Resources Used the software for: 6-12 months ### "Frejun is a good product,easy to use," December 14, 2022 5.0 Good. Pros It helps in tracking the calls . it helps in keep call recording, Highly secure Cons It helps in tracking the calls,There is nothing to dislike everything is good Review Source AT Asmita T. Associate Consultant Human Resources Used the software for: 6-12 months ### "FreJun Review" September 7, 2022 4.0 Pros It's good for Call Recording and tracking Cons Don't want to comment as its good all of us Review Source UH Umair H. Sr Executive Human Resources Used the software for: 6-12 months ### "Good for training and learning purpose. " June 20, 2022 5.0 Pros Recording feature and call tracking feature of Frejun Cons no name feature for a callback makes it tough to track candidate on runtime basis Review Source SR Saranya R. HR Manager Staffing and Recruiting Used the software for: 6-12 months ### "Supportive for calls and recording with quality. " September 7, 2022 4.0 Its benefited to employees and easy go. Pros Yes- Product is easy to use and happy with the service and quality and in solving the queries shortly and supporting us. Cons Good with the software and recommend to sort the issue on call recordings when it is not captured sometimes. Review Source OP Oormila P. HR Operations Human Resources Used the software for: 6-12 months ### "FreJun Review" May 25, 2022 5.0 Pros Ease of usage. No time delay. All in all good product. Cons It would be better if we have an option to filter out the answered calls Review Source SS Sona S. HR Operations Executive Information Technology and Services Used the software for: 6-12 months ### "Feedback" May 25, 2022 4.0 Pros The calling part.. No need to dial the number, its quite convenient for us Cons The answered calls filter option got taken out, that wasn't a good move Review Source AT Aparna T. Requirement Consultant Human Resources Used the software for: 6-12 months ### "Good Product with nice features" May 24, 2022 4.0 Good Pros Easy to make calls and has search with different options Cons For answered calls we have to take a log. It should be available there itself. Review Source DB Dolly B. Research Associate Human Resources Used the software for: Less than 6 months ### "Absolutely Great!" June 7, 2022 4.0 Great! Would recommend Pros Useful in making calls and recording the calls. You can easily keep track on all your calls . Cons It hangs for sometime but overall everything is great. Review Source BB Balaraju B. CEO Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Friendly Resource for Entrepreneurs justify your unlimited network " May 24, 2022 5.0 We have completely eliminated call center issues, Loved the easy working approach Pros Frejun crome extention system is very easy , for website and admin panal integration Cons Call Reason & Outcome built by the admin would have been much better if the choice was in terms of user needs Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.