--- title: "FreJun Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is FreJun the right Call Recording solution for you? Explore 87 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/235658/FreJun---Call-Automation-Platform/reviews/" page_type: "reviews" language: "en" --- FreJun 4.7 (87) [View alternatives](https://www.capterra.com/p/235658/FreJun---Call-Automation-Platform/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 25th, 2026 # Reviews of FreJun Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews BJ Binni J Sales specialistFood & Beverages, 51 - 200 employeesUsed the software for: 1-2 years. “Its seamless calling features, call recording capabilities, and CRM integrations make daily operations more efficient and organized.“ June 12, 2026 SG Shreya G Human Resource GeneralistHuman Resources, 11 - 50 employeesUsed the software for: 1-2 years. “Only sometimes the callback features don't work that rarely.“ June 15, 2026 MS Muskan S Customer success specialistRestaurants, 201 - 500 employeesUsed the software for: 1-2 years. “Its seamless calling features, call recording capabilities, and CRM integrations make daily operations more efficient and organized.“ June 6, 2026 Nandini B Analyst/HR RecruiterStaffing and Recruiting, 2 - 10 employeesUsed the software for: Less than 6 months. “The least likely feature is sometimes its lagging and not able to make calls and also sometime we have to make calls multiple times when its not connecting properly.“ December 13, 2022 MS Muskan S Customer success specialistRestaurants, 201 - 500 employeesUsed the software for: 1-2 years. “Overall, FreJun is a powerful communication solution that delivers convenience, efficiency, and excellent value for businesses looking to optimize their calling and customer engagement processes.“ June 6, 2026 MR Monisha R Research Associate Staffing and Recruiting, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Individual dashboard for daily call timing is not available.“ September 6, 2022 DJ Deepika Reddy J Head of Central FunctionsHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: Less than 6 months. “My team lead used to track our productivity which made it simpler to address any issues we faced during the course of work.“ May 15, 2026 MS Md Khalid S Research Associate Staffing and Recruiting, 5,001 - 10,000 employeesUsed the software for: Less than 6 months. “Rarely it shows unable to initiate the call.“ September 5, 2022 ## Showing most helpful reviews Showing 1-25 of 87 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ayushi S. Senior sales manager Consumer Services Used the software for: 2+ years ### "Excellent CRM Integration and Time-Saving Click-to-Call Solution" May 8, 2026 5.0 Overall experience is very good, we used to have frejun in my last organization and now i recommended it to my current organization and we are using it here. Pros It has a very good integration with different crm and click to call feature makes it the best as we are able to do more work in less time. Their cutomer support is too good quick resolutions are provided. Cons Sometimes the customer's are not able to hear because of the network issues but it eventually get sorted when a good wifi connection is there. Switched from [Knowlarity](https://www.capterra.com/p/240811/Knowlarity/) It had too much network issues and click to call integration problems. Review Source MS Muskan S. Customer success specialist Restaurants Used the software for: 1-2 years ### "Frejun helps me in daily calls." June 6, 2026 5.0 The support team has also been responsive and helpful whenever assistance was needed, ensuring a smooth experience. FreJun has helped streamline workflows, save time, and enhance productivity across teams. The analytics and reporting features provide valuable insights that support informed decision-making. Overall, FreJun is a powerful communication solution that delivers convenience, efficiency, and excellent value for businesses looking to optimize their calling and customer engagement processes. Pros Its seamless calling features, call recording capabilities, and CRM integrations make daily operations more efficient and organized. I particularly appreciate the clear call quality and the ease of tracking customer interactions, which helps maintain better communication and follow-ups. Cons There is nothing to dislike about frejun, because its working so well for me. also My overall experience with FreJun has been very positive. The platform is user-friendly, reliable, and has significantly improved the way I manage business communications. Review Source SB Shakeela B. Telecaller. Education Management Used the software for: Less than 6 months ### "Reliable Business Calling Platform That Boosts Team Productivity." August 3, 2026 5.0 My overall experience with FreJun has been excellent. It has streamlined our calling process, improved team productivity, and provided valuable call insights. The platform is easy to use, reliable, and has significantly enhanced our communication workflow. Pros What I like most about FreJun is its ease of use and the way it simplifies business communication. Features like call recording, real-time analytics, CRM integration, and automated call logging help save time and improve productivity. The platform is reliable, the interface is intuitive, and it provides valuable insights into customer interactions, making it easier for teams to manage and track calls efficiently. Cons Nothing as such as I like FreJun's user-friendly interface, seamless CRM integration, call recording, and real-time analytics. It automates many manual tasks, saves time, and makes managing business calls much more efficient. Review Source YRC Yash Raj C. Recruiter Human Resources Used the software for: 6-12 months ### "FreJun" June 20, 2022 3.0 Experience is good and the only thing to upgrade is its User experience Pros In my opinion call recording and a database thing is very good Cons the bug in which when I use my ATS and if I press enter an automatic call happend Review Source BJ Binni J. Sales specialist Food & Beverages Used the software for: 1-2 years ### "Support is best." June 12, 2026 4.0 Pros My overall experience with FreJun has been very positive. The platform is user-friendly, reliable, and has significantly improved the way I manage business communications. Its seamless calling features, call recording capabilities, and CRM integrations make daily operations more efficient and organized. I particularly appreciate the clear call quality and the ease of tracking customer interactions, which helps maintain better communication and follow-ups. Cons Nothing is there, The platform is user-friendly, reliable, and has significantly improved the way I manage business communications. Review Source SG Shreya G. Human Resource Generalist Human Resources Used the software for: 1-2 years ### "Best calling app for HR" June 15, 2026 5.0 Our overall experience with Frejun has been smooth and productive. As a talent team managing a high volume of candidate calls daily, having a reliable calling platform is essential — and Frejun delivers on that front consistently. Pros Frejun has been a reliable calling tool for our team's day-to-day hiring operations. Two features that stand out the most are Click to Call and Browser Calling Cons Nothing as such. Everything is great. Only sometimes the callback features don't work that rarely. Otherwise it is good. Review Source SF Sakina F. Customer Success Specialist Information Technology and Services Used the software for: Less than 6 months ### "Frejun makes calling and tracking customer interactions incredibly easy," June 7, 2026 5.0 My overall experience with FreJun has been very positive. The platform is user-friendly, reliable, and has significantly improved the way I manage business communications. Its seamless calling features, call recording capabilities, and CRM integrations make daily operations more efficient and organized. I particularly appreciate the clear call quality and the ease of tracking customer interactions, which helps maintain better communication and follow-ups. Pros What I like most about FreJun is its simplicity and efficiency in managing business communications. The platform makes calling and tracking customer interactions incredibly easy, helping teams stay organized and productive. Its seamless integration with CRM systems ensures that all call records and customer information are accessible in one place, reducing manual work and saving valuable time. Cons Its Shows Spam number when we call from frejun one only think which can cause delay in our work, Rest is good to go. Review Source HJ Hritika J. Operations Executive E-Learning Used the software for: 1-2 years ### "Smooth Working of Frejun " August 6, 2026 4.0 My organisations overall experience is also amazing . Support is co-operative and team is really amazing to solve problem anytime. Pros i like most is that as it's very user friendly and smooth, the support service is very nice and co-orporative . Cons that there is a problem of duplicate leads. If the cotact is not having country code then it will create Duplicate leads in the CR. Review Source DRJ Deepika Reddy J. Head of Central Functions Health, Wellness and Fitness Used the software for: Less than 6 months ### "Frejun is by-far the best communication product" May 15, 2026 5.0 My team lead used to track our productivity which made it simpler to address any issues we faced during the course of work. Dailing through desktop is not general and it is very now till date. Made it easier to dail without using my mobile tapping. It was a wonderful experience overall and fun to use it instead of that little hesitation to work in the back of mind. Cons Nothing as such. I never experienced any gaps to point out the backlogs that frejun might contain. Excellent experience. Review Source VR Verified Reviewer Business Development Manager Information Technology and Services Used the software for: Less than 6 months ### "A User Friendly Application for Outbound call activity" May 5, 2026 5.0 Great. Pros The mobile application is user friendly. The call recording, dashboard with analytics helped improve the activity. Cons Nothing to mention. The application is handy and has helped improve the activities. Integration facility with CRM also made it better Review Source NV Nisarga V. HR Analyst Human Resources Used the software for: Less than 6 months ### "Frejun is easy to use and gives the organization the support." December 13, 2022 5.0 I had a good experience with frejun as I Don't require to share my personal number with the candidates. Pros As the Calls get recorded, we need not remember every detail about the candidate in the call. Cons There is Nothing which I dislike about the product as it is helping us in day-to-day life and even though if we are facing with any issues the frejun team helps us out and solves the issue immediately Review Source SS Sonal S. business development executive Financial Services Used the software for: 6-12 months ### "Frejun is very helpful and easy to use software." April 4, 2023 5.0 It is best software to manage and interact with your customers without any issue . Pros its call recording and autodail facilties. Cons there is nothing I dislike about frejun. Review Source CP Chandra P. Business Development Executive Information Technology and Services Used the software for: 6-12 months ### "Frejun review" April 4, 2023 5.0 Pros in the whole market frejun is the best software for the calling purpose Cons there is nothing to dislike in frejun ... Review Source aS ashirwad S. Sr. BDE Information Technology and Services Used the software for: 6-12 months ### "Frejun review" April 7, 2023 5.0 Pros its support system is very good//software also helping Cons there iis nothing to dislike about frejun Review Source NK Nitin K. Business Development Executive Financial Services Used the software for: Less than 6 months ### "Frejun Review" April 4, 2023 5.0 Pros The automated features of the software. Automated call recording of each call and call accounting is the most liked features of the software. along with one can also use it to track the daily dial count. Cons There is no such feature that one shall dislike about the Frejun software. Review Source AS Aswathy S. HR Operations Information Technology and Services Used the software for: 6-12 months ### "Good " May 25, 2022 5.0 Good Pros What I like most about this software is Flexibility Cons What I like least about this software call filters Review Source rR rajesh R. Business Development Executive Accounting Used the software for: Less than 6 months ### "FreJun is very helpful for working professionals" April 1, 2023 5.0 \- Call recordings are very useful to keep the track of the conversation with a client.- For privacy purpose it is best that we dont have to share our personal number with a client. Pros I don't have to share my personal number with a client. All of the conversations with the client are available on the platform so if I don't remember the last conversation I could just rely upon that. Cons When client call me back on my FreJun number sometimes i do receive notification, but i don't receive the actual call. Review Source HT Hinal T. App developer Computer Software Used the software for: 6-12 months ### "Good Product" June 3, 2022 5.0 Pros call recording deep analytics auto dial chrome extension schedule call Cons call routing would help us lot,IVR would help Review Source PS Puja S. research associate Staffing and Recruiting Used the software for: 1-2 years ### "Easy to use" December 8, 2022 5.0 Pros call recording and extension makes is easy to track Cons sometimes calls got disconnected automatically Review Source CN Charmaine N. Associate Consultant Staffing and Recruiting Used the software for: 6-12 months ### "Frejun review " July 16, 2022 5.0 Pros Recording feature helps me go back to the conversation and listen to the details I missed to write down Cons The landline no, people mistake that for spam. Review Source SC Shubham C. Hr recruiter Human Resources Used the software for: Less than 6 months ### "Shubham Chaudhary Albireo recruiters" May 26, 2022 5.0 Pros It provides high quality calling with great customer service in case we have any problem Cons Sometimes it just logs me out and I’m unable to get the verification code on my mail but the customer service is great Review Source BR Bharathi R. Research Associate Staffing and Recruiting Used the software for: Less than 6 months ### "FreJun Feedback" September 20, 2022 5.0 It is a very useful product and helps a lot in the day to day tasks of any recruiter. Pros FreJun is most useful for me when it comes to listening the call recordings. Being in the recruitment field, knowing and recording all the details are very crucial and FreJun helps with the most part of it. Cons Some of the drawbacks will include; not being able to view the list of calls that we made. (Facing this glitch for sometime now) Review Source RD Raghav D. Program Manager E-Learning Used the software for: Less than 6 months ### "Easy to Setup, Cost Effective, Great Customer Service" May 24, 2022 4.0 Pros Easy to set up the calling infra. Great customer service. Cons Reports and Dashboard could get more granular Alternatives considered [Knowlarity](https://www.capterra.com/p/240811/Knowlarity/) Review Source SA Soumya A. Associate Consultanat Human Resources Used the software for: Less than 6 months ### "Frejun - Review" September 12, 2022 5.0 Pros It's easy to use and the recording functions helps a lot with our work. Cons Background noise and the call gets disconnected in-between calls. Review Source SD Shibangee D. Consultant Business Development Staffing and Recruiting Used the software for: 6-12 months ### "About the Product " May 30, 2022 5.0 it was nice. Pros The calling and the recording part. The software is easy to use and is not that complicated. Cons Previously, this software used to create a little issue. the call doesnt use to happen properly likely it used to get hanged alot. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.