# FreJun Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is FreJun the right Call Recording solution for you? Explore 84 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/235658/FreJun---Call-Automation-Platform/reviews --- FreJun 4.8 (84) [View alternatives](https://www.capterra.com/p/235658/FreJun---Call-Automation-Platform/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of FreJun Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews BJ Binni J Sales specialistFood & Beverages, 51 - 200 employeesUsed the software for: 1-2 years. “Its seamless calling features, call recording capabilities, and CRM integrations make daily operations more efficient and organized.“ June 12, 2026 SG Shreya G Human Resource GeneralistHuman Resources, 11 - 50 employeesUsed the software for: 1-2 years. “Only sometimes the callback features don't work that rarely.“ June 15, 2026 MS Muskan S Customer success specialistRestaurants, 201 - 500 employeesUsed the software for: 1-2 years. “Its seamless calling features, call recording capabilities, and CRM integrations make daily operations more efficient and organized.“ June 6, 2026 Nandini B Analyst/HR RecruiterStaffing and Recruiting, 2 - 10 employeesUsed the software for: Less than 6 months. “The least likely feature is sometimes its lagging and not able to make calls and also sometime we have to make calls multiple times when its not connecting properly.“ December 13, 2022 MS Muskan S Customer success specialistRestaurants, 201 - 500 employeesUsed the software for: 1-2 years. “Overall, FreJun is a powerful communication solution that delivers convenience, efficiency, and excellent value for businesses looking to optimize their calling and customer engagement processes.“ June 6, 2026 MR Monisha R Research Associate Staffing and Recruiting, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Individual dashboard for daily call timing is not available.“ September 6, 2022 DJ Deepika Reddy J Head of Central FunctionsHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: Less than 6 months. “My team lead used to track our productivity which made it simpler to address any issues we faced during the course of work.“ May 15, 2026 AC Arati C Team LeadHuman Resources, 11 - 50 employeesUsed the software for: 1-2 years. “Call drops , less clarity of voice sometimes, call hangs in middle of conversation“ July 16, 2022 ## Showing most helpful reviews Showing 1-25 of 84 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ayushi S. Senior sales manager Consumer Services Used the software for: 2+ years ### "Excellent CRM Integration and Time-Saving Click-to-Call Solution" May 8, 2026 5.0 Overall experience is very good, we used to have frejun in my last organization and now i recommended it to my current organization and we are using it here. Pros It has a very good integration with different crm and click to call feature makes it the best as we are able to do more work in less time. Their cutomer support is too good quick resolutions are provided. Cons Sometimes the customer's are not able to hear because of the network issues but it eventually get sorted when a good wifi connection is there. Switched from [Knowlarity](https://www.capterra.com/p/240811/Knowlarity/) It had too much network issues and click to call integration problems. Review Source BJ Binni J. Sales specialist Food & Beverages Used the software for: 1-2 years ### "Support is best." June 12, 2026 4.0 Pros My overall experience with FreJun has been very positive. The platform is user-friendly, reliable, and has significantly improved the way I manage business communications. Its seamless calling features, call recording capabilities, and CRM integrations make daily operations more efficient and organized. I particularly appreciate the clear call quality and the ease of tracking customer interactions, which helps maintain better communication and follow-ups. Cons Nothing is there, The platform is user-friendly, reliable, and has significantly improved the way I manage business communications. Review Source YRC Yash Raj C. Recruiter Human Resources Used the software for: 6-12 months ### "FreJun" June 20, 2022 3.0 Experience is good and the only thing to upgrade is its User experience Pros In my opinion call recording and a database thing is very good Cons the bug in which when I use my ATS and if I press enter an automatic call happend Review Source MS Muskan S. Customer success specialist Restaurants Used the software for: 1-2 years ### "Frejun helps me in daily calls." June 6, 2026 5.0 The support team has also been responsive and helpful whenever assistance was needed, ensuring a smooth experience. FreJun has helped streamline workflows, save time, and enhance productivity across teams. The analytics and reporting features provide valuable insights that support informed decision-making. Overall, FreJun is a powerful communication solution that delivers convenience, efficiency, and excellent value for businesses looking to optimize their calling and customer engagement processes. Pros Its seamless calling features, call recording capabilities, and CRM integrations make daily operations more efficient and organized. I particularly appreciate the clear call quality and the ease of tracking customer interactions, which helps maintain better communication and follow-ups. Cons There is nothing to dislike about frejun, because its working so well for me. also My overall experience with FreJun has been very positive. The platform is user-friendly, reliable, and has significantly improved the way I manage business communications. Review Source SG Shreya G. Human Resource Generalist Human Resources Used the software for: 1-2 years ### "Best calling app for HR" June 15, 2026 5.0 Our overall experience with Frejun has been smooth and productive. As a talent team managing a high volume of candidate calls daily, having a reliable calling platform is essential — and Frejun delivers on that front consistently. Pros Frejun has been a reliable calling tool for our team's day-to-day hiring operations. Two features that stand out the most are Click to Call and Browser Calling Cons Nothing as such. Everything is great. Only sometimes the callback features don't work that rarely. Otherwise it is good. Review Source SF Sakina F. Customer Success Specialist Information Technology and Services Used the software for: Less than 6 months ### "Frejun makes calling and tracking customer interactions incredibly easy," June 7, 2026 5.0 My overall experience with FreJun has been very positive. The platform is user-friendly, reliable, and has significantly improved the way I manage business communications. Its seamless calling features, call recording capabilities, and CRM integrations make daily operations more efficient and organized. I particularly appreciate the clear call quality and the ease of tracking customer interactions, which helps maintain better communication and follow-ups. Pros What I like most about FreJun is its simplicity and efficiency in managing business communications. The platform makes calling and tracking customer interactions incredibly easy, helping teams stay organized and productive. Its seamless integration with CRM systems ensures that all call records and customer information are accessible in one place, reducing manual work and saving valuable time. Cons Its Shows Spam number when we call from frejun one only think which can cause delay in our work, Rest is good to go. Review Source HP Hetvee P. Customer Success Specialist Food & Beverages Used the software for: 1-2 years ### "Product scalability " June 5, 2026 5.0 Really good and satisfied with the not only few features but overall product . Extremely helpful and time saving Pros Dashboard and call recording is really helpful and saving a lot of time of searching a call recording whenever it is needed Cons Nothing as such . the product is really helpful and there are no such things that are to be considered as Cons Review Source AM Anmol M. Head- Performance Marketing Education Management Used the software for: Less than 6 months ### "Lead Qualification and Funnel review" May 2, 2026 5.0 It is a very helpful platform for lead qualification calling. Recording of calls help us review in detail later. Reporting and segmentation of quality of leads also becomes simple. Pros Smooth calling interface. Lead qualification and segregation of lead type becomes easier with the pre existing options. Report generation Cons There are few moments when the calls do not get triggered. It requires manual effort to trigger the same. Review Source DRJ Deepika Reddy J. Head of Central Functions Health, Wellness and Fitness Used the software for: Less than 6 months ### "Frejun is by-far the best communication product" May 15, 2026 5.0 My team lead used to track our productivity which made it simpler to address any issues we faced during the course of work. Dailing through desktop is not general and it is very now till date. Made it easier to dail without using my mobile tapping. It was a wonderful experience overall and fun to use it instead of that little hesitation to work in the back of mind. Cons Nothing as such. I never experienced any gaps to point out the backlogs that frejun might contain. Excellent experience. Review Source VR Verified Reviewer Business Development Manager Information Technology and Services Used the software for: Less than 6 months ### "A User Friendly Application for Outbound call activity" May 5, 2026 5.0 Great. Pros The mobile application is user friendly. The call recording, dashboard with analytics helped improve the activity. Cons Nothing to mention. The application is handy and has helped improve the activities. Integration facility with CRM also made it better Review Source vkP vamsi krishna P. Senior talent aquisition Information Technology and Services Used the software for: 6-12 months ### "Good software to track your work and information" June 18, 2022 5.0 good Pros call recording option, calls history, tracking of the calls and call history Cons there is no message sending option which candidates cannot send normal messages other than whatsapp messages Review Source GJ Gajol J. HR Operations Executive Information Technology and Services Used the software for: 6-12 months ### "Good Product" May 26, 2022 4.0 Pros Its convenient to make calls through the app and it is helpful to connect with people easily as well. Cons Some features needs to be updated. Otherwise all good Review Source vG vishal G. BDE Information Technology and Services Used the software for: 6-12 months ### "frejun review" April 4, 2023 5.0 Pros Call recording and easy share // finest customer support Cons there is no such things to dislike in frejun Review Source AK Amrit K. TISS buddy Education Management Used the software for: Less than 6 months ### "Frejun is helpful in every day callings." March 21, 2023 5.0 It was really good as I will continue using this. Pros Easy and quick to use. It help in my work in many ways Cons Right now there is nothing that I personally don't link about frejun Review Source AS Akshay S. HR Operations Executive Information Technology and Services Used the software for: 6-12 months ### "User Review" May 20, 2022 5.0 It is good overall. Pros Virtual number, extension and call recording Cons The User Experience and glitches. Server issues in between. Review Source sS shikha S. business development executive Financial Services Used the software for: 6-12 months ### "helpful product" April 4, 2023 5.0 Pros \- call recording-call tracking- privacy Cons \- inbound call does not connect sometimes Review Source AN Annu N. Associate Consultant Human Resources Used the software for: 6-12 months ### "It is very easy to use and call recording is an advantage since we can analyze ourselves. " June 7, 2022 5.0 Excellent Pros It is easy to use. Each and every calls are noted and tracked. Easily getting connected to candidates. Cons Frejun is not supporting calls for jio number. Complained about the same many times. Review Source SS Silpa S. Recruitment Specialist Human Resources Used the software for: 6-12 months ### "Excellent" May 19, 2022 5.0 Pros Easy to make calls no need to type numbers Cons I Didn't face any issues as of now. i am happy to use this app Review Source RR Roshan R. Regional Project Lead Insurance Used the software for: 6-12 months ### "Good " June 4, 2022 4.0 Pros The clarity of the call & the software is easy to use. Review Source RA Rishabh A. BDE Financial Services Used the software for: Less than 6 months ### "Frejun is a helpful product" April 6, 2023 5.0 Pros I used frejun product for callings, check call logs and records. Cons There was nothing dislike about frejun as a product Review Source cT chanchal T. business development executive Computer Software Used the software for: Less than 6 months ### "frejun review " April 6, 2023 5.0 Pros i loved frejun autodial feature for making call Cons there is nothing to dislike about frejun . Review Source AS Abhishek S. BDE Financial Services Used the software for: Less than 6 months ### "Frejun Review" April 5, 2023 5.0 Pros Very smooth in calls tracks records call logs. Cons Nothing to dislike about frejun as of now Review Source SZ Sanskruti Z. Recruiter Human Resources Used the software for: Less than 6 months ### "Amazing app" June 2, 2022 5.0 I am using FreJun everyday and it is very helpful for me Pros The call tracker, the call recorder . I have been using frejun and love these two features, Also you get to know who is calling you back . Also I can keep a record of how many calls I have made. Cons None . I think everything is perfect . Loving it. Review Source ZK Zain K. Associate Management Consulting Used the software for: Less than 6 months ### "Good" June 18, 2022 5.0 Pros It has a lot of features which are useful in professional world Cons Initially there were Call back issues but its better now Review Source BD Bindia D. HR Operations Executive Human Resources Used the software for: Less than 6 months ### "User-oriented" May 27, 2022 5.0 Pros It is simple to use and customer-centered. It's been running fine and there have been no challenges so far. Cons There's nothing amiss with the application which I could see. It could, however, include filters for: calls not answered, answered, and did not connect. Review Source Similar Products Featured ## Related categories [Call Accounting](https://www.capterra.com/call-accounting-software/)[Call Tracking](https://www.capterra.com/call-tracking-software/)[Contact Center](https://www.capterra.com/contact-center-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.