# Zoom Rooms Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Zoom Rooms the right Video Conferencing solution for you? Explore 78 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/235670/Zoom-Rooms/reviews --- Zoom Rooms 4.5 (78) [View alternatives](https://www.capterra.com/p/235670/Zoom-Rooms/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 7th, 2026 # Reviews of Zoom Rooms Ease of use 4.5 Customer Service 4.3 ## Pros and Cons in Reviews Julayne M Adjunct ProfessorE-Learning, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “Video calls, room bookings and meetings are all optimized for the user and the audience.“ March 6, 2026 Leandro A DeveloperComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months. “it requires too much resources for using visual effects .But that's it“ December 2, 2025 Parsa G Sr AI AnalystInformation Technology and Services, 201 - 500 employeesUsed the software for: More than 2 years. “Easy to navigate and manage parallel video call meetings where goal is to keep people in separate rooms.“ February 22, 2026 Marc S Communications and Media SpecialistNon-Profit Organization Management, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Chat seems clunky and in larger conferences can quickly become unmanageable.“ January 31, 2026 Prayag T IT ManagerComputer Software, 51 - 200 employeesUsed the software for: 1-2 years. “The main feature is it allows participants to join without host intervention.“ December 2, 2025 PF Ping F Operations AnalystOil & Energy, 501 - 1,000 employeesUsed the software for: 1-2 years. “Sometimes meetings don’t even load without several attempts.“ April 24, 2026 EM Emmanuel M Online Evangelism InnovatorReligious Institutions, 201 - 500 employeesUsed the software for: More than 2 years. “We've used zoom for conferences, webinars, one-on-one meetings and more, and it has been a great service for us.“ October 27, 2025 Kurapati S Senior Human Resources ManagerStaffing and Recruiting, 11 - 50 employeesUsed the software for: More than 2 years. “We occasionally have small performance issues when using Zoom rooms for extended periods of time, and there may be a delay in live meetings while screen sharing.“ December 20, 2022 ## Showing most helpful reviews Showing 1-25 of 78 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Julayne M. Adjunct Professor E-Learning Used the software for: 2+ years ### "Zoom Rooms Easy Peasy" March 6, 2026 5.0 Zoom rooms give me the ability to speak with large or small groups of people easily and securely. I can make recurring meetings for class or for consultations. Pros Zoom rooms make it easy to collaborate with others, no matter what the reason is for the meeting. Video calls, room bookings and meetings are all optimized for the user and the audience. Cons What I like least about Zoom Rooms is the difficulty finding Zoom backgrounds that are A. free and/or B. inexpensive. I like changing my backgrounds to fit the audience for the meeting. Review Source WJ Whitney J. HR Assistant Banking Used the software for: 6-12 months ### "Zoom Rooms Review" October 21, 2025 5.0 I enjoy Zoom rooms. The product makes it seamless and struggle free when scheduling meetings. The directions that are automatically generated for the users are also helpful when they add the meeting to their calendar. Pros I like Zoom Rooms because it's easy to use and navigate. It helped our team and organization to be more efficient with scheduling meetings. Zoom support was very helpful throughout the transition. Our teams love using the video calling option as it helps keep everybody involved engaged. It's very easy to book a meeting with other departments. Our team also loves the integration that Zoom has with our calendars. Cons The transition to using Zoom was a challenge just because a lot of our employees weren't super tech-savvy so our IT support team did see an increase in ticket volumes with issues regarding the transition. The hardware dependency can also be a con just because everything can add up quickly in cost, but overtime the ROI will be beneficial. Switched from [MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/) It was outdated and inefficient. We didn't have the option of hosting many online meetings since it was over our desktop phone. With Zoom we've been able to update a lot of our processes. Review Source PF Ping F. Operations Analyst Oil & Energy Used the software for: 1-2 years ### "Decent Platform" April 24, 2026 3.0 It works fine overall, but there may be better options available. Fixing the issues with the website would improve the experience. Pros It’s a widely used solution that supports many users in a Zoom room simultaneously while maintaining smooth performance. Cons The website version isn’t very user-friendly compared to the app. Sometimes meetings don’t even load without several attempts. Review Source VR Verified Reviewer Communications and Media Specialist Non-Profit Organization Management Used the software for: 1-2 years ### "Essential for business" January 31, 2026 4.0 I think it's become an essential enabler for businesses these days. I use it maybe 10 hours a week+ and usually everything goes smoothly. Pros Like a lot of people I started using Zoom Rooms a lot during Covid for work and I guess that's never really stopped, with so much more "zoom time" in peoples' lives these days. It's pretty flexible in terms of hosting either simple meetings or larger, conference-style meetings. Cons Earlier there were problems with people being able to "bomb" rooms but that seems to have been resolved. Chat seems clunky and in larger conferences can quickly become unmanageable. Alternatives considered [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Reason for choosing Zoom Rooms More robust and stronger connectivity when people are in less-speedy or unstable areas of the world, in our global operation. Review Source Prayag T. IT Manager Computer Software Used the software for: 1-2 years ### "Great for company preferred video call software" December 2, 2025 4.0 Pros Video call clarity is awesome. The main feature is it allows participants to join without host intervention. Also its now bene used as company wide preferred software Cons Sometimes due to network flicker for better sound qualtiy we need to turn off video and stick to only audio Switched from [Amazon Chime](https://www.capterra.com/p/180391/Amazon-Chime/) Better features and sound/video quality. Also less flicker when there is network issue Review Source LB Lilian B. Freelancer Program Development Used the software for: 1-2 years ### "Reliable Tool for Remote Meetings" May 28, 2025 5.0 It helped us conduct professional meetings with minimal technical issues. It streamlined communication in our remote team Pros I liked how easy it was to set up and start meetings and contacing with groups. The interface is clean and user-friendly. Cons Sometimes the audio quality drops during very long meetings, This is especially happened with multiple participants. Switched from [FusionWorks with Cisco Webex](https://www.capterra.com/p/229001/FusionWorks-with-Cisco-Webex/) We switched because Zoom Rooms offered better ease of use, more reliable video quality, and better support for room-based meetings. Review Source EM Emmanuel M. Online Evangelism Innovator Religious Institutions Used the software for: 2+ years ### "Recommended Intuitive Video Conference and Webinar Service" October 27, 2025 5.0 We've used zoom for conferences, webinars, one-on-one meetings and more, and it has been a great service for us. Easy to learn, and very intuative Pros Zoom is a stable platform that accomplishes most of our needs. I appreciate that they have an ease of use, so that I can connect with other organizations and individuals for work and family. The AI features are also helpful for reviewing meetings and remembering in action points. Cons I wish that Zoom was more affordable. The cost for the service is prohibitive. There are also challenges when people don't have fast enough internet that it can lose connection. I wish the AI tools were better integrated with Microsoft and Google. Review Source Julien G. RevOps Specialist Staffing and Recruiting Used the software for: 2+ years ### "Effective but flawed" October 26, 2025 3.0 In general, my experience with Zoom is satisfactory when I use it occasionally. However, if I had to rely on the application on a daily basis, I would improve the user experience by simplifying the settings options and reducing the number of updates. Pros Zoom is a highly convenient and user-friendly tool that remains easily accessible and fully functional on any platform we use. Cons The excessive and frequent updates tend to harm the overall user experience, there have been several occasions when I ended up joining meetings late because of them. Review Source VR Verified Reviewer Sr AI Analyst Information Technology and Services Used the software for: 2+ years ### "Solid Online Meet-up tool" February 22, 2026 5.0 Pros Very useful initiative, Kudos to zoom! Easy to navigate and manage parallel video call meetings where goal is to keep people in separate rooms. Practical for interviews or when separate groups are to be joining and staying distinct for some periods of time throughout the meeting. Cons Learning on how to use the features and make the most of the capabilities is not the easiest. While it already is good, some room to make the UI better for sure. Review Source JH Jennifer H. Realtor Real Estate Used the software for: 2+ years ### "Works for me" November 17, 2025 4.0 Pros Zoom Rooms allows me to join, or create, team meetings through video calls and bring everyone together as we are spread across the state. Room booking is simple and quick when you need a last minute meeting. I have not had to use customer support as the learning curve has been easy to figure out. Cons I have not found anything at this point to dislike about Zoom Rooms. It has been accommodating to my and the team for what we need it for Review Source GM Geovanny M. Gerente Law Practice Used the software for: 1-2 years ### "Zoom para reuniones" July 2, 2024 4.0 Buena en relacion de las reuniones realizadas Pros Es conocido a nivel mundial y permite organizar reuniones de forma ágil Cons La suscripcion en premium tiene limitaciones a la hora de darse de baja, no te hacen reembolso en caso de problemas con el servicio Switched from [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Google Meet es muy complicado y solo permite gestionar reuniones si tienes cuenta de google Review Source SW Stephanie W. Kids Director Religious Institutions Used the software for: 2+ years ### "Zoom Rooms Review" March 8, 2025 5.0 Pros Being able to split a group of people in multiple rooms for further discussion after a combined video presentation. Cons I don't have a complaint about zoom rooms. Review Source tN teran N. software engineer Computer Software Used the software for: 1-2 years ### "Software that we use for conferences" April 1, 2023 5.0 With the pandemic, all the team members started using remotely and still some of them are working from home. So the company started using zoom rooms to do video conferencing and that makes really easy for team members and clients to connect from wherever they live. Pros This gives a clear connection among the connected parties and standard quality video and audio conferencing as well. This supports to join and conduct from any device and meeting controller can easily configure the room sizes, recording settings and backgrounds. Cons The only thing I see as a drawback is how it behaves with some kind of a slow internet connection. Zoom rooms require a fast internet connection and it is not working properly sometimes for me and that depends on the location that has lower signal strength. Review Source CS Candace S. Assistant Fishery Used the software for: 6-12 months ### "Awesome meeting app" May 12, 2024 4.0 Pros I love this app. I use this app to have all my workers in a meeting. The picture is clear and when someone speaks it's crystal clear. Cons I just wish you could text people in the app when in meetings. Review Source VR Verified Reviewer Secretaria Health, Wellness and Fitness Used the software for: 1-2 years ### "Zoom la mejor opcion" December 3, 2022 5.0 La experiencia en general es muy buena en relación a otros productos que he utilizado Pros El software es súper intuitivo y muy fácil de usar. Sus características son muy funcionales y útiles. La experiencia es muy positiva Cons No hay nada que no me guste en este software. Es muy fácil de usar Review Source TW Trey W. Human Resources Specialist Construction Used the software for: 2+ years ### "Zoom is A Must Have Today" November 8, 2023 5.0 Overall my experience has been great with it! Pros The interface is very intuitive and modern. Cons Nothing to say negative about Zoom Rooms. Review Source KG Komal G. SAP Consultant Computer Software Used the software for: 6-12 months ### "Zoom Rooms Review" December 27, 2022 4.0 Pros It is widely used in companies for video meetings with clients as well as internal team members, especially while working from home. It provides various features like background selection, recording etc. Cons It requires strong internet connection for smooth video meetings and to avoid issues like voice breaking, meeting disconnects. Review Source VR Verified Reviewer addetto vendite Retail Used the software for: 1-2 years ### "Un buon software con grande potenziale" March 2, 2023 4.0 Pros Il software si rivela adatto a meeting di vario tipo, l'accesso è molto semplice una volta che ci si è registrati. Cons Non è possibile accedere senza aver creato un account; inoltre il microfono rischia di attivarsi automaticamente, sarebbe meglio che il muto fosse predefinito. Review Source RG Rebecca G. Owner Operator Music Used the software for: 1-2 years ### "Great for Short Meetings" September 19, 2023 4.0 Pros Overall, it is a good product to use for a short meeting. Cons Sound quality tends to be poor even with the paid option. Review Source SG Siri G. Fachberatung Education Management Used the software for: 2+ years ### "Zoom Rooms ein gutes Tool für Diskurse" November 20, 2023 4.0 Pros Beliebige viele Räume können eröffnet werden. Cons Tonqualität und Videoqualität kann verbessert werden. Review Source RA Rahul A. Sap MM consultant Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Best meeting platform " January 27, 2023 4.0 Pros We can connect to number of people for meeting.it can be used for sharing the learning materials.we can share our presentation to participants Cons Sometimes it gets disconnected after 40 minutes Review Source SD Stacy D. Chef de projet e-commerce Consumer Goods Used the software for: 1-2 years ### "Bon outil de réunion virtuelle " May 5, 2023 4.0 Pros La facilité à réaliser des réunions avec les collaborateurs à distance. Cons Le fait qu’il peut y avoir des bugs de son ou d’image. Review Source kA kazi A. freelancer Computer Software Used the software for: I used a free trial ### "Simple way to gather people for a digital meeting" December 5, 2022 5.0 Pros With this software very easy technology to keep our collaborative. Cons Apart from video conferencing and chat function in this software there should be more feature like can increase the quality of audio or video and many more. Review Source VB Virginia B. Psicologa Medical Practice Used the software for: 6-12 months ### "Utile ma più complesso di altre piattaforme" January 6, 2023 3.0 Pros Permette di creare room con più partecipanti Cons La connessione spesso lagga con tanti partecipanti Review Source SF Stephany F. Academy Coordinator E-Learning Used the software for: Less than 6 months ### "Zoom rooms-review" January 8, 2023 5.0 Pros Very practical. We can connect and collaborate virtually from anywhere. In addition, the team chat feature is very important to resolve queries and questions. Cons It's perfect if we can save the chats. Even after ending the meetings. And many participants can't access zoom without downloading the application. Maybe it will be easier for them to access through the browser Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.