--- title: "Zoom Rooms Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Zoom Rooms the right Digital Signage solution for you? Explore 85 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/235670/Zoom-Rooms/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-30" --- Zoom Rooms 4.5 (85) [View alternatives](https://www.capterra.com/p/235670/Zoom-Rooms/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 30th, 2026 # Reviews of Zoom Rooms Ease of use 4.5 Customer Service 4.3 ## Pros and Cons in Reviews RA Rochel A Delivery Station AssociateConsumer Goods, Self-employedUsed the software for: 1-2 years. “One good thing about the zoom rooms it becomes part of the moving up processes which significant to applicant it allows you to gain privacy in each employment processes and it hint you that you pass the interview process.“ June 13, 2026 PF Ping F Operations AnalystOil & Energy, 501 - 1,000 employeesUsed the software for: 1-2 years. “Sometimes meetings don’t even load without several attempts.“ April 24, 2026 NC Nikki C PERMIT TECHNICIANConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “It provides high-quality video and audio, easy one-touch join, and reliable screen sharing, making meetings more efficient and professional.“ May 5, 2026 Leandro A DeveloperComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months. “it requires too much resources for using visual effects .But that's it“ December 2, 2025 Gagandeep K Fleet SupervisorTransportation/Trucking/Railroad, Self-employedUsed the software for: 6-12 months. “The video and audio quality are reliable, and the interface is clean and organized.“ July 28, 2026 Marc S Communications and Media SpecialistNon-Profit Organization Management, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Chat seems clunky and in larger conferences can quickly become unmanageable.“ January 31, 2026 EM Emmanuel M Online Evangelism InnovatorReligious Institutions, 201 - 500 employeesUsed the software for: More than 2 years. “We've used zoom for conferences, webinars, one-on-one meetings and more, and it has been a great service for us.“ October 27, 2025 Kurapati S Senior Human Resources ManagerStaffing and Recruiting, 11 - 50 employeesUsed the software for: More than 2 years. “We occasionally have small performance issues when using Zoom rooms for extended periods of time, and there may be a delay in live meetings while screen sharing.“ December 20, 2022 ## Showing most helpful reviews Showing 1-25 of 85 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Bakiza T. zoom Marketing and Advertising Used the software for: 1-2 years ### "zoom-bakiza" August 23, 2026 5.0 My experience with Zoom’s screen sharing feature has been very positive. It makes online meetings more interactive and easier to follow. I can quickly share my entire screen or a specific window with other participants. This is especially useful when presenting documents, explaining ideas, or demonstrating a project. The feature is simple to use and works smoothly during meetings. I also like that I can stop sharing whenever I want, which gives me better control over what others can see. Pros Most liked: The screen sharing is easy, smooth, and useful for presentations. The screen sharing is easy, smooth, and useful for presentations. Cons Least liked: Sometimes the screen sharing can lag or affect the meeting quality. Sometimes the screen sharing can lag or affect the meeting quality. Review Source NC Nikki C. PERMIT TECHNICIAN Construction Used the software for: 2+ years ### "Reliable and Professional Meeting Room Solution" May 5, 2026 5.0 My overall experience with Zoom Rooms has been positive. It delivers reliable, high-quality meetings with easy connectivity and strong collaboration tools. While setup and costs can be a factor, it significantly improves meeting efficiency and professionalism. Pros What I liked most about Zoom Rooms is how seamless it makes meeting setup and collaboration. It provides high-quality video and audio, easy one-touch join, and reliable screen sharing, making meetings more efficient and professional. Cons One downside of Zoom Rooms is the cost and hardware requirements, which can be expensive to set up. It can also take some time to configure and manage compared to simpler video conferencing tools. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Reason for choosing Zoom Rooms We chose Zoom Rooms over Microsoft Teams Rooms and Google Meet Hardware because it was easier to deploy, more intuitive for users, and offered more consistent video quality and meeting reliability across devices and locations. Review Source Julien G. RevOps Specialist Staffing and Recruiting Used the software for: 2+ years ### "Effective but flawed" October 26, 2025 3.0 In general, my experience with Zoom is satisfactory when I use it occasionally. However, if I had to rely on the application on a daily basis, I would improve the user experience by simplifying the settings options and reducing the number of updates. Pros Zoom is a highly convenient and user-friendly tool that remains easily accessible and fully functional on any platform we use. Cons The excessive and frequent updates tend to harm the overall user experience, there have been several occasions when I ended up joining meetings late because of them. Review Source diyaa O. web developer Alternative Dispute Resolution Used the software for: I used a free trial ### "Easy and Reliable Meeting Experience" September 6, 2026 5.0 Pros Zoom Rooms makes meetings easy to manage with a simple interface and reliable video and audio quality. I especially like how quickly users can join meetings and share content from the room. Cons The setup can sometimes be a little complicated, especially when configuring rooms and connecting hardware. Some advanced features may also take time to learn and manage. Review Source VR Verified Reviewer Communications and Media Specialist Non-Profit Organization Management Used the software for: 1-2 years ### "Essential for business" January 31, 2026 4.0 I think it's become an essential enabler for businesses these days. I use it maybe 10 hours a week+ and usually everything goes smoothly. Pros Like a lot of people I started using Zoom Rooms a lot during Covid for work and I guess that's never really stopped, with so much more "zoom time" in peoples' lives these days. It's pretty flexible in terms of hosting either simple meetings or larger, conference-style meetings. Cons Earlier there were problems with people being able to "bomb" rooms but that seems to have been resolved. Chat seems clunky and in larger conferences can quickly become unmanageable. Alternatives considered [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Reason for choosing Zoom Rooms More robust and stronger connectivity when people are in less-speedy or unstable areas of the world, in our global operation. Review Source WJ Whitney J. HR Assistant Banking Used the software for: 6-12 months ### "Zoom Rooms Review" October 21, 2025 5.0 I enjoy Zoom rooms. The product makes it seamless and struggle free when scheduling meetings. The directions that are automatically generated for the users are also helpful when they add the meeting to their calendar. Pros I like Zoom Rooms because it's easy to use and navigate. It helped our team and organization to be more efficient with scheduling meetings. Zoom support was very helpful throughout the transition. Our teams love using the video calling option as it helps keep everybody involved engaged. It's very easy to book a meeting with other departments. Our team also loves the integration that Zoom has with our calendars. Cons The transition to using Zoom was a challenge just because a lot of our employees weren't super tech-savvy so our IT support team did see an increase in ticket volumes with issues regarding the transition. The hardware dependency can also be a con just because everything can add up quickly in cost, but overtime the ROI will be beneficial. Switched from [MiVoice Business](https://www.capterra.com/p/140996/MiVoice-Business-Solution/) It was outdated and inefficient. We didn't have the option of hosting many online meetings since it was over our desktop phone. With Zoom we've been able to update a lot of our processes. Review Source Prayag T. IT Manager Computer Software Used the software for: 1-2 years ### "Great for company preferred video call software" December 2, 2025 4.0 Pros Video call clarity is awesome. The main feature is it allows participants to join without host intervention. Also its now bene used as company wide preferred software Cons Sometimes due to network flicker for better sound qualtiy we need to turn off video and stick to only audio Switched from [Amazon Chime](https://www.capterra.com/p/180391/Amazon-Chime/) Better features and sound/video quality. Also less flicker when there is network issue Review Source RA Rochel A. Delivery Station Associate Consumer Goods Used the software for: 1-2 years ### "Virtual Interviews" June 13, 2026 4.0 As an end user I have the option to exit the room in the active waiting room. The fact that you have an option to do it is the freedom given to each applicant to make their own decision to proceed in the process or even the human resource have to tell you to exit is just easy because you don't have to face so much embarrassment like social rejection. Pros I have experienced employment process through panel interview who doesn't now a days?. One good thing about the zoom rooms it becomes part of the moving up processes which significant to applicant it allows you to gain privacy in each employment processes and it hint you that you pass the interview process. Cons The kicking out of the room can be taken as a turn down experience. I can only understand why some will utilized to exit the room if they face initiating. I don't know if that was internet connection or just lag. Review Source Julayne M. Adjunct Professor E-Learning Used the software for: 2+ years ### "Zoom Rooms Easy Peasy" March 6, 2026 5.0 Zoom rooms give me the ability to speak with large or small groups of people easily and securely. I can make recurring meetings for class or for consultations. Pros Zoom rooms make it easy to collaborate with others, no matter what the reason is for the meeting. Video calls, room bookings and meetings are all optimized for the user and the audience. Cons What I like least about Zoom Rooms is the difficulty finding Zoom backgrounds that are A. free and/or B. inexpensive. I like changing my backgrounds to fit the audience for the meeting. Review Source Gagandeep K. Fleet Supervisor Transportation/Trucking/Railroad Used the software for: 6-12 months ### "A GREAT TOOL FOR TEAM COLLABORATION " July 28, 2026 5.0 Zoom Rooms is a helpful solution for businesses that need reliable video conferencing and easy meeting room management. Pros I like that Zoom Rooms is easy to use and makes meetings simple to set up. The video and audio quality are reliable, and the interface is clean and organized. It helps teams connect quickly and improves collaboration in meeting spaces. Cons The setup can require some technical knowledge, and some advanced features may take time to learn. The cost can also be a consideration for smaller organizations. Review Source GM Geovanny M. Gerente Law Practice Used the software for: 1-2 years ### "Zoom para reuniones" July 2, 2024 4.0 Buena en relacion de las reuniones realizadas Pros Es conocido a nivel mundial y permite organizar reuniones de forma ágil Cons La suscripcion en premium tiene limitaciones a la hora de darse de baja, no te hacen reembolso en caso de problemas con el servicio Switched from [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Google Meet es muy complicado y solo permite gestionar reuniones si tienes cuenta de google Review Source JS Jasmin S. Ernährungsberaterin Veterinary Used the software for: 6-12 months ### "Praktische Lösung für Onlinemeetings" January 17, 2023 5.0 Pros Die einfache Handhabung hat uns überzeugt. Cons Eigentlich nichts, zumindest ist mir noch nichts negatives aufgefallen. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing Zoom Rooms Es war eine persönliche Empfehlung eines Bekannten, die mich auf das Programm aufmerksam gemacht hat. Die leichte Bedienung sowie die vorhandenen Features haben mich dann überzeugt. Review Source Erika R. Operador de sistemas informatico Telecommunications Used the software for: 6-12 months ### "Costo elevado con una potencia Hìbrida" August 21, 2026 3.0 En mi caso lo probe con ambos ya sea gratuito y pago porque estuve en una empresa, es muy didactivo , pero cacda quien decide lo mejor para su empresa. Pros la ventaja es que es un software conocido, te puedes conectar en cualquier parte del mundo con solo tener internet, realizar conferencia, es super rapido la conexiòn, puedes compartir pantalla. Cons lo malo es que es pago para aprovechar los beneficios del software, si es una empresa que lo puedes costear entonces este no sera una desventajas, adicional a esto la configuraciòn iniciar es un poco compleja para el tema de los calendarios pero con apoyo de algùn soporte se puede resolver Review Source JH Jennifer H. Realtor Real Estate Used the software for: 2+ years ### "Works for me" November 17, 2025 4.0 Pros Zoom Rooms allows me to join, or create, team meetings through video calls and bring everyone together as we are spread across the state. Room booking is simple and quick when you need a last minute meeting. I have not had to use customer support as the learning curve has been easy to figure out. Cons I have not found anything at this point to dislike about Zoom Rooms. It has been accommodating to my and the team for what we need it for Review Source SW Stephanie W. Kids Director Religious Institutions Used the software for: 2+ years ### "Zoom Rooms Review" March 8, 2025 5.0 Pros Being able to split a group of people in multiple rooms for further discussion after a combined video presentation. Cons I don't have a complaint about zoom rooms. Review Source tN teran N. software engineer Computer Software Used the software for: 1-2 years ### "Software that we use for conferences" April 1, 2023 5.0 With the pandemic, all the team members started using remotely and still some of them are working from home. So the company started using zoom rooms to do video conferencing and that makes really easy for team members and clients to connect from wherever they live. Pros This gives a clear connection among the connected parties and standard quality video and audio conferencing as well. This supports to join and conduct from any device and meeting controller can easily configure the room sizes, recording settings and backgrounds. Cons The only thing I see as a drawback is how it behaves with some kind of a slow internet connection. Zoom rooms require a fast internet connection and it is not working properly sometimes for me and that depends on the location that has lower signal strength. Review Source VR Verified Reviewer IT Manager Retail Used the software for: 1-2 years ### "Excellent software for meeting rooms" February 25, 2023 5.0 Overallly, zoom room has made a big revolution in meeting rooms industry and is getting better and better every day. Pros The best thing is being able to join or create a meeting room in less than a minute, then you have great quality for your meeting. Cons Sometimes the configuration of a connected display to meeting room like ipad isn’t stable and you need to check it every now and then. Review Source CR Cristiane R. Web Manager Religious Institutions Used the software for: 1-2 years ### "Software indispensabile per una Congregazione Religiosa" January 26, 2023 5.0 Pros Nei raduni online più grandi Il software ci permette di fare piccoli gruppi per facilitare la riflessione e la condivisione e dopo tornare in sala unica per una plenaria. È tutto molto intuitivo e facile da gestire. Riusciamo a lavorare come se la riunione fosse presenziale. Per una Congregazione Religiosa composta da più di 400 membri ciò è fondamentale. Cons Non abbiamo trovato nessun inconveniente. È tutto facile da gestire e intuitivo. Forse il prezzo poteva essere più accessibile. Reason for choosing Zoom Rooms Abbiamo considerato le funzionalità e la facilità di utilizzo, inoltre la buona tenuta della connessione. Review Source nR nestor R. Creative Director Computer Games Used the software for: 2+ years ### "Zoom for Dev Groups" December 14, 2022 5.0 Pros I like the stability of the video calls. Cons Features that doesnt have but Discord does Review Source SR Sakshi R. Learning E-Learning Used the software for: 1-2 years ### "ELearning is easy with zoom room" January 20, 2024 5.0 Its overall good and from home its easy to start eLearning Pros It has good audio video capacity easy screen sharing and learning and understanding is more easy Cons It should enhance its limit of the rooms as it is facing some issue Review Source MS Mutyaba S. Sales And Marketing Representative Financial Services Used the software for: Less than 6 months ### "Zoom rooms are easier to use" August 8, 2024 5.0 I use the tool for online meetings only and to manage members Pros The ability to control members in the meeting as the host and also the room templates blends well Cons Nothing at all but cost can be minimized to meet smaller businesses budget Review Source CS Candace S. Assistant Fishery Used the software for: 6-12 months ### "Awesome meeting app" May 12, 2024 4.0 Pros I love this app. I use this app to have all my workers in a meeting. The picture is clear and when someone speaks it's crystal clear. Cons I just wish you could text people in the app when in meetings. Review Source RA Rahul A. Sap MM consultant Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Best meeting platform " January 27, 2023 4.0 Pros We can connect to number of people for meeting.it can be used for sharing the learning materials.we can share our presentation to participants Cons Sometimes it gets disconnected after 40 minutes Review Source kA kazi A. freelancer Computer Software Used the software for: I used a free trial ### "Simple way to gather people for a digital meeting" December 5, 2022 5.0 Pros With this software very easy technology to keep our collaborative. Cons Apart from video conferencing and chat function in this software there should be more feature like can increase the quality of audio or video and many more. Review Source SF Stephany F. Academy Coordinator E-Learning Used the software for: Less than 6 months ### "Zoom rooms-review" January 8, 2023 5.0 Pros Very practical. We can connect and collaborate virtually from anywhere. In addition, the team chat feature is very important to resolve queries and questions. Cons It's perfect if we can save the chats. Even after ending the meetings. And many participants can't access zoom without downloading the application. Maybe it will be easier for them to access through the browser Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.