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Zoom Rooms

Reviews of Zoom Rooms

4.5 (61)
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Pros

  • Zoom Rooms is a great tool for online teaching and has been a lifesaver for me during the pandemic.

  • The best thing is being able to join or create a meeting room in less than a minute, then you have great quality for your meeting.

  • Is a great way to keep active when the pandemis arrived, because gatherings were prohibited. The features are amazing, you can custumize your video and your background.

  • Easy to use, secure, great functionalities for its use cases like classroom, meetings, conferences. Compatible with various conferencing hardwares to provide a great virtual experience.

Cons

  • Some bad point is the price that is high and the fact that You need to install the software to manage everything.

  • Some bad point is the price that is high and the fact that You need to install the software to manage everything.

  • What I dislike about Zoom Rooms is if you don't pay for a subscription you get kicked off the meeting after 40 minutes and then have to start the session all over again.

  • However, these problems have been relatively rare and have not significantly impacted my overall experience with the software.

Showing Most Helpful

Showing 25 of 61 reviews

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Noxolo R. avatar
Noxolo R.
Tutor
Accounting, 501-1,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 4, 2024

"Zoom's impact on my life."

Pros: I love that I can host webinar, tutorials, or conferences to a large crowd. And zoom making it easy for the crow to engage in the room by any means they find easy, messaging, audio or even video and audio. Zoom makes it super easy for a person to enhance their presentation skill as one is doing so in their place of comfort.

Cons: I don't appreciate the fact that too much use of Zoom often leads yo lack of social interactions, thereby making it less likely for people to engage during face face interactions. Also, when pme is in an area or place with inadequate network capacity, Zoom tends to degrade in it's recording quality

Marilyn M.
Profesora -investigadora
Higher Education, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 15, 2023

"It is an excellent room"

Overall: My experience has been very interesting, because even though the meeting is remote, it allows us to share dynamic presentations that maintain the interest of the audience.

Pros: All the functions it has. I love that you can divide the audience into groups, for example, to hold workshops

Cons: Compared to other platforms, I think it is the best I have used, therefore I do not find any disadvantages.

Switched From: Google Meet
Reasons for Switching to Zoom Rooms: Because meet does not allow you to record the meeting or form teams.
Cait S.
Dispatcher
Transportation/Trucking/Railroad, 10,001+ employees
Used the software for: I used a free trial
Overall Rating
3.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
October 2, 2024

"Good enough "

Pros: It makes meetings very easy when you can't gather everyone in person

Cons: It can be glitchy and in my experience it tends to lag.

Brian O.
DevOps Engineer
Information Technology and Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 4, 2024

"What I Experience with Zoom Rooms "

Pros: Zoom Rooms is used across all departments in my organization. I like how it enables me to interact with customers, stakeholders and peers via HD video and audio calls.

Cons: It requires internet connection to book virtual rooms with Zoom Rooms.

corinne S. avatar
corinne S.
va
Executive Office, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
April 1, 2024

"Impressed!"

Pros: so simple and easy to use and really fits my needs

Cons: feels pretty pricy on the lower end of the spectrum

Mutyaba S.
Sales And Marketing Representative
Financial Services, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 8, 2024

"Zoom rooms are easier to use"

Overall: I use the tool for online meetings only and to manage members

Pros: The ability to control members in the meeting as the host and also the room templates blends well

Cons: Nothing at all but cost can be minimized to meet smaller businesses budget

Alfredo D. avatar
Alfredo D.
CTO - Tech lead
Information Technology and Services, 1-10 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
November 13, 2023

"Good software but overpriced"

Pros: There are several feature to his pro like the social connection login and the share link of the room with anybody

Cons: Some bad point is the price that is high and the fact that You need to install the software to manage everything

Candace S.
Assistant
Fishery, 1-10 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
3.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 12, 2024

"Awesome meeting app"

Pros: I love this app. I use this app to have all my workers in a meeting. The picture is clear and when someone speaks it's crystal clear.

Cons: I just wish you could text people in the app when in meetings.

Elen K. avatar
Elen K.
Product Owner
Information Technology and Services, 5,001-10,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
June 12, 2023

"Scalability and Accessibility"

Overall: Zoom Rooms provides a feature-rich and user-friendly video conferencing and collaboration solution. With its easy-to-use interface, versatile meeting features, high-quality video and audio, and integration capabilities, Zoom Rooms offers a robust platform for businesses of all sizes. However, users should consider factors such as reliance on stable internet connection, learning curve for advanced features, security and privacy considerations, pricing structure, and availability of specific integrations when evaluating Zoom Rooms for their organization's video conferencing needs.

Pros: Zoom Rooms can scale to accommodate businesses of varying sizes, from small teams to large enterprises. The platform also supports accessibility features, such as closed captioning and keyboard shortcuts, ensuring inclusivity for all participants.

Cons: While Zoom Rooms offers integration options with various tools and platforms, some users may find that certain integrations or customizations are not readily available. Organizations with specific integration requirements should assess the compatibility and availability of integrations with their existing systems.

Edgar G. avatar
Edgar G.
Director
Marketing and Advertising, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 25, 2023

"Powerful tool for interaction and collaboration in real time"

Overall: Good solution for hybrid and online work.

Pros: Easy to share information and collaborate in real time.

Cons: It needs to improve video and audio quality.

Geovanny M.
Gerente
Law Practice, 1-10 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
1.0
Features
5.0
Value for Money
3.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
July 2, 2024

"Zoom para reuniones"

Overall: Buena en relacion de las reuniones realizadas

Pros: Es conocido a nivel mundial y permite organizar reuniones de forma ágil

Cons: La suscripcion en premium tiene limitaciones a la hora de darse de baja, no te hacen reembolso en caso de problemas con el servicio

Switched From: Google Meet
Reasons for Switching to Zoom Rooms: Google Meet es muy complicado y solo permite gestionar reuniones si tienes cuenta de google
Sakshika R.
My own workspace
Education Management, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
January 20, 2024

"ELearning is easy with zoom room"

Overall: Its overall good and from home its easy to start eLearning

Pros: It has good audio video capacity easy screen sharing and learning and understanding is more easy

Cons: It should enhance its limit of the rooms as it is facing some issue

Trey W.
Human Resources Specialist
Construction, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 8, 2023

"Zoom is A Must Have Today"

Overall: Overall my experience has been great with it!

Pros: The interface is very intuitive and modern.

Cons: Nothing to say negative about Zoom Rooms.

Siri G.
Fachberatung
Education Management, 51-200 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
3.0
Features
3.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 20, 2023

"Zoom Rooms ein gutes Tool für Diskurse"

Pros: Beliebige viele Räume können eröffnet werden.

Cons: Tonqualität und Videoqualität kann verbessert werden.

Verified Reviewer
PostDoctoral Researcher
Research, 5,001-10,000 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
March 30, 2023

"A Convenient Solution for Group Orientations"

Overall: Overall, my experience with Zoom Rooms has been positive, and I would recommend it to anyone looking for a tool to facilitate online teaching. It is easy to use and has been very helpful for conducting group and individual sessions, making it a valuable addition to any online teaching setup.

Pros: Zoom Rooms is a great tool for online teaching and has been a lifesaver for me during the pandemic. As a professor, it allowed me to conduct individual and group orientation with ease, as I could visit multiple virtual rooms to guide my students. One of the best things about Zoom Rooms is that it allows you to have multiple rooms in one meeting, making it easier to conduct classes with a larger group of students. The interface is intuitive, and it only took me a short time to learn how to use it. I was also able to teach my colleagues how to use it effectively for their online classes.

Cons: There were some minor issues I encountered when using Zoom Rooms. At times, students got confused and left their assigned room to go to the general meeting room if I wasn't there yet. Also, setting up Zoom Rooms initially takes some time and effort. It takes some time to attribute each person to their designated room.

Rebecca G.
Owner - Operator
Fine Art, Self-employed
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
3.0
Customer Service
4.0
Features
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
September 19, 2023

"Great for Short Meetings"

Pros: Overall, it is a good product to use for a short meeting.

Cons: Sound quality tends to be poor even with the paid option.

Matilde C.
Consultant
Human Resources, 11-50 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
June 20, 2023

"Great app for training sessions"

Pros: easy to use and very intuitive, like the look and feel

Cons: more functions to use in the moment of the session

Alternatives Considered: Webex Suite
Reasons for Choosing Zoom Rooms: value for money
Teran N.
Associate Tech Lead
Computer Software, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
April 1, 2023

"Software that we use for conferences"

Overall: With the pandemic, all the team members started using remotely and still some of them are working from home. So the company started using zoom rooms to do video conferencing and that makes really easy for team members and clients to connect from wherever they live.

Pros: This gives a clear connection among the connected parties and standard quality video and audio conferencing as well. This supports to join and conduct from any device and meeting controller can easily configure the room sizes, recording settings and backgrounds.

Cons: The only thing I see as a drawback is how it behaves with some kind of a slow internet connection. Zoom rooms require a fast internet connection and it is not working properly sometimes for me and that depends on the location that has lower signal strength.

Yudy R.
vicepresidente
Government Administration, 1-10 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
May 2, 2023

"Tomar Clases aun mas divertido"

Overall: Funciona y hace lo que dice,

Pros: La solución de Zoom Rooms es muy interesante cuando de estudiar se trata, permite crear sesiones indepdientes, y agrupar estudiantes en diferentes escenarios para el desarrollo de talleres.

Cons: no tengo observaciones de mal funcionalmiento , solo la lentitud cuando la red de internet esta muy baja,, el resto me funciona

Ertan G.
DSI
Government Administration, 1,001-5,000 employees
Used the software for: I used a free trial
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
November 22, 2023

"Praticité et simplicité"

Pros: Outil pratique pour de la visioconférence, en alternative aux solutions d'entreprise

Cons: Nécessite une ouverture des droits si filtrage restrictif

Mayrell A. avatar
Mayrell A.
teacher/business owner
Education Management, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 25, 2023

"Amazing Zoom"

Overall: My over all experience is totally amazing because it is a saver for me when I have meeting and I cannot attend physically. It is very recommendable.

Pros: Zoom is very fantastic in it's own way. This software is a saver for everything in terms of gathering meeting when I myself cannot attend the meeting physically. In our school meeting it is consistently the platform of our choice when we cannot attend the meeting physically. This zoom is a saver of our school during pandemic because virtually we gathered together and it is user friendly.

Cons: The cons of this software is that too many subscriptions and add on but over all Zoom is very recommendable.

Reasons for Choosing Zoom Rooms: I will always choose zoom room because it is the best.
Judith D.
Owner
Hospitality, Self-employed
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
5.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
May 21, 2023

"Zoom room experience"

Overall: Overall a generaly good experience and saved the cost of travelling as well as time.

Pros: Good to be able to see and hear other delegates in real time. Fairly easy to use. And has saved us a lot of time.

Cons: Nothing realy once you get it started if I’m being picky the initial setup can be tricky tho not sure if that’s internet speed.

Stacy D.
Responsable e-commerce
Apparel & Fashion, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Features
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
May 5, 2023

"Bon outil de réunion virtuelle "

Pros: La facilité à réaliser des réunions avec les collaborateurs à distance.

Cons: Le fait qu’il peut y avoir des bugs de son ou d’image.

Verified Reviewer
IT Manager
Retail, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
February 25, 2023

"Excellent software for meeting rooms"

Overall: Overallly, zoom room has made a big revolution in meeting rooms industry and is getting better and better every day.

Pros: The best thing is being able to join or create a meeting room in less than a minute, then you have great quality for your meeting.

Cons: Sometimes the configuration of a connected display to meeting room like ipad isn’t stable and you need to check it every now and then.

Verified Reviewer
addetto vendite
Retail, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Features
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
March 2, 2023

"Un buon software con grande potenziale"

Pros: Il software si rivela adatto a meeting di vario tipo, l'accesso è molto semplice una volta che ci si è registrati.

Cons: Non è possibile accedere senza aver creato un account; inoltre il microfono rischia di attivarsi automaticamente, sarebbe meglio che il muto fosse predefinito.