# Zoom Rooms Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Zoom Rooms the right Video Conferencing solution for you? Explore 80 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/235670/Zoom-Rooms/reviews --- Zoom Rooms 4.5 (80) [View alternatives](https://www.capterra.com/p/235670/Zoom-Rooms/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 7th, 2026 # Reviews of Zoom Rooms Ease of use 4.5 Customer Service 4.3 ## Pros and Cons in Reviews NC Nikki C PERMIT TECHNICIANConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “It provides high-quality video and audio, easy one-touch join, and reliable screen sharing, making meetings more efficient and professional.“ May 5, 2026 Marc S Communications and Media SpecialistNon-Profit Organization Management, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Chat seems clunky and in larger conferences can quickly become unmanageable.“ January 31, 2026 Julayne M Adjunct ProfessorE-Learning, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “Video calls, room bookings and meetings are all optimized for the user and the audience.“ March 6, 2026 PF Ping F Operations AnalystOil & Energy, 501 - 1,000 employeesUsed the software for: 1-2 years. “Sometimes meetings don’t even load without several attempts.“ April 24, 2026 Parsa G Sr AI AnalystInformation Technology and Services, 201 - 500 employeesUsed the software for: More than 2 years. “Easy to navigate and manage parallel video call meetings where goal is to keep people in separate rooms.“ February 22, 2026 Leandro A DeveloperComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months. “it requires too much resources for using visual effects .But that's it“ December 2, 2025 EM Emmanuel M Online Evangelism InnovatorReligious Institutions, 201 - 500 employeesUsed the software for: More than 2 years. “We've used zoom for conferences, webinars, one-on-one meetings and more, and it has been a great service for us.“ October 27, 2025 Kurapati S Senior Human Resources ManagerStaffing and Recruiting, 11 - 50 employeesUsed the software for: More than 2 years. “We occasionally have small performance issues when using Zoom rooms for extended periods of time, and there may be a delay in live meetings while screen sharing.“ December 20, 2022 ## Showing most helpful reviews Showing 1-25 of 80 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Prayag T. IT Manager Computer Software Used the software for: 1-2 years ### "Great for company preferred video call software" December 2, 2025 4.0 Pros Video call clarity is awesome. The main feature is it allows participants to join without host intervention. Also its now bene used as company wide preferred software Cons Sometimes due to network flicker for better sound qualtiy we need to turn off video and stick to only audio Switched from [Amazon Chime](https://www.capterra.com/p/180391/Amazon-Chime/) Better features and sound/video quality. Also less flicker when there is network issue Review Source NC Nikki C. PERMIT TECHNICIAN Construction Used the software for: 2+ years ### "Reliable and Professional Meeting Room Solution" May 5, 2026 5.0 My overall experience with Zoom Rooms has been positive. It delivers reliable, high-quality meetings with easy connectivity and strong collaboration tools. While setup and costs can be a factor, it significantly improves meeting efficiency and professionalism. Pros What I liked most about Zoom Rooms is how seamless it makes meeting setup and collaboration. It provides high-quality video and audio, easy one-touch join, and reliable screen sharing, making meetings more efficient and professional. Cons One downside of Zoom Rooms is the cost and hardware requirements, which can be expensive to set up. It can also take some time to configure and manage compared to simpler video conferencing tools. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Reason for choosing Zoom Rooms We chose Zoom Rooms over Microsoft Teams Rooms and Google Meet Hardware because it was easier to deploy, more intuitive for users, and offered more consistent video quality and meeting reliability across devices and locations. Review Source PF Ping F. Operations Analyst Oil & Energy Used the software for: 1-2 years ### "Decent Platform" April 24, 2026 3.0 It works fine overall, but there may be better options available. Fixing the issues with the website would improve the experience. Pros It’s a widely used solution that supports many users in a Zoom room simultaneously while maintaining smooth performance. Cons The website version isn’t very user-friendly compared to the app. Sometimes meetings don’t even load without several attempts. Review Source Julayne M. Adjunct Professor E-Learning Used the software for: 2+ years ### "Zoom Rooms Easy Peasy" March 6, 2026 5.0 Zoom rooms give me the ability to speak with large or small groups of people easily and securely. I can make recurring meetings for class or for consultations. Pros Zoom rooms make it easy to collaborate with others, no matter what the reason is for the meeting. Video calls, room bookings and meetings are all optimized for the user and the audience. Cons What I like least about Zoom Rooms is the difficulty finding Zoom backgrounds that are A. free and/or B. inexpensive. I like changing my backgrounds to fit the audience for the meeting. Review Source VR Verified Reviewer Communications and Media Specialist Non-Profit Organization Management Used the software for: 1-2 years ### "Essential for business" January 31, 2026 4.0 I think it's become an essential enabler for businesses these days. I use it maybe 10 hours a week+ and usually everything goes smoothly. Pros Like a lot of people I started using Zoom Rooms a lot during Covid for work and I guess that's never really stopped, with so much more "zoom time" in peoples' lives these days. It's pretty flexible in terms of hosting either simple meetings or larger, conference-style meetings. Cons Earlier there were problems with people being able to "bomb" rooms but that seems to have been resolved. Chat seems clunky and in larger conferences can quickly become unmanageable. Alternatives considered [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Reason for choosing Zoom Rooms More robust and stronger connectivity when people are in less-speedy or unstable areas of the world, in our global operation. Review Source WJ Whitney J. HR Assistant Banking Used the software for: 6-12 months ### "Zoom Rooms Review" October 21, 2025 5.0 I enjoy Zoom rooms. The product makes it seamless and struggle free when scheduling meetings. The directions that are automatically generated for the users are also helpful when they add the meeting to their calendar. Pros I like Zoom Rooms because it's easy to use and navigate. It helped our team and organization to be more efficient with scheduling meetings. Zoom support was very helpful throughout the transition. Our teams love using the video calling option as it helps keep everybody involved engaged. It's very easy to book a meeting with other departments. Our team also loves the integration that Zoom has with our calendars. Cons The transition to using Zoom was a challenge just because a lot of our employees weren't super tech-savvy so our IT support team did see an increase in ticket volumes with issues regarding the transition. The hardware dependency can also be a con just because everything can add up quickly in cost, but overtime the ROI will be beneficial. Switched from [MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/) It was outdated and inefficient. We didn't have the option of hosting many online meetings since it was over our desktop phone. With Zoom we've been able to update a lot of our processes. Review Source LB Lilian B. Freelancer Program Development Used the software for: 1-2 years ### "Reliable Tool for Remote Meetings" May 28, 2025 5.0 It helped us conduct professional meetings with minimal technical issues. It streamlined communication in our remote team Pros I liked how easy it was to set up and start meetings and contacing with groups. The interface is clean and user-friendly. Cons Sometimes the audio quality drops during very long meetings, This is especially happened with multiple participants. Switched from [FusionWorks with Cisco Webex](https://www.capterra.com/p/229001/FusionWorks-with-Cisco-Webex/) We switched because Zoom Rooms offered better ease of use, more reliable video quality, and better support for room-based meetings. Review Source EM Emmanuel M. Online Evangelism Innovator Religious Institutions Used the software for: 2+ years ### "Recommended Intuitive Video Conference and Webinar Service" October 27, 2025 5.0 We've used zoom for conferences, webinars, one-on-one meetings and more, and it has been a great service for us. Easy to learn, and very intuative Pros Zoom is a stable platform that accomplishes most of our needs. I appreciate that they have an ease of use, so that I can connect with other organizations and individuals for work and family. The AI features are also helpful for reviewing meetings and remembering in action points. Cons I wish that Zoom was more affordable. The cost for the service is prohibitive. There are also challenges when people don't have fast enough internet that it can lose connection. I wish the AI tools were better integrated with Microsoft and Google. Review Source Julien G. RevOps Specialist Staffing and Recruiting Used the software for: 2+ years ### "Effective but flawed" October 26, 2025 3.0 In general, my experience with Zoom is satisfactory when I use it occasionally. However, if I had to rely on the application on a daily basis, I would improve the user experience by simplifying the settings options and reducing the number of updates. Pros Zoom is a highly convenient and user-friendly tool that remains easily accessible and fully functional on any platform we use. Cons The excessive and frequent updates tend to harm the overall user experience, there have been several occasions when I ended up joining meetings late because of them. Review Source VR Verified Reviewer Sr AI Analyst Information Technology and Services Used the software for: 2+ years ### "Solid Online Meet-up tool" February 22, 2026 5.0 Pros Very useful initiative, Kudos to zoom! Easy to navigate and manage parallel video call meetings where goal is to keep people in separate rooms. Practical for interviews or when separate groups are to be joining and staying distinct for some periods of time throughout the meeting. Cons Learning on how to use the features and make the most of the capabilities is not the easiest. While it already is good, some room to make the UI better for sure. Review Source FR Felipe R. freelancer Food & Beverages Used the software for: 6-12 months ### "uno de las mejores aplicaiones para conectarse con otras persnas " February 13, 2023 5.0 me ha dado la facilidad de raunion y una mejor experiencia en las reuniones online Pros es fácil de entender y tiene muchas facilidades y funciones para mejorar las reuniones Cons al principio la aplicación cuanta con muchas cosas lo cual puede hacer que se complique encontrar lo que se busca Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) para mi personalmente es mas sencillo de usar Review Source AV Aurélie V. Account Manager Marketing and Advertising Used the software for: 1-2 years ### "Outil pratique pour les webinaires" December 15, 2025 5.0 J'utilise Zoom en tant que présentateur (webinaire auprès des clients) ou qu'utilisateur qui bénéficie moi-même des webinaires. Pros La presentation de webinaires avec tous les outils associés (enregistrement, partage d'écran, Q&R, etc. Cons Je n'ai pas d'inconvénients à apporter à cet outil, il satisfait mes besoins de présentation de webinaires. Review Source SW Stephanie W. Kids Director Religious Institutions Used the software for: 2+ years ### "Zoom Rooms Review" March 8, 2025 5.0 Pros Being able to split a group of people in multiple rooms for further discussion after a combined video presentation. Cons I don't have a complaint about zoom rooms. Review Source DC Dipayan C. Data Scientist Information Technology and Services Used the software for: 2+ years ### "Review of Zoom Rooms " December 23, 2022 5.0 Overall, my experience with Zoom Rooms has been positive. The software is easy to use, with a straightforward interface and clear instructions for joining and participating in meetings. The video and audio quality have been consistently good, with minimal lag or interference.I particularly appreciate the range of collaboration tools available in Zoom Rooms, such as screen sharing and annotation, which have been useful for working with my team. The ability to use Zoom Rooms on a variety of devices has also been convenient, as it allows me to join meetings from anywhere.One downside to using Zoom Rooms has been the occasional issue with internet connectivity, which can impact the quality of the call. However, these problems have been relatively rare and have not significantly impacted my overall experience with the software.In summary, my experience with Zoom Rooms has been largely positive, and I would recommend it to others as a reliable and effective videoconferencing platform. Pros What I like most about this software is that the Security, Zoom Rooms uses advanced security measures to protect my data and keep my meetings secure. Cons Internet connectivity: Zoom Rooms requires a stable internet connection in order to work effectively. If my internet connection is slow or unreliable, it could impact the quality of my meetings. Review Source AM Ailed M. Engenieer Higher Education Used the software for: 2+ years ### "The new way of gathering. " December 16, 2022 5.0 Is the best way to stay in toch with your collaborators, friends and family. Pros Is a great way to keep active when the pandemis arrived, because gatherings were prohibited. The features are amazing, you can custumize your video and your background. Cons Internet signal must be good to have the best experience. Review Source YA Yaddy A. Ejecutiva comercial Information Technology and Services Used the software for: 2+ years ### "Tomar Clases aun mas divertido" May 2, 2023 4.0 Funciona y hace lo que dice, Pros La solución de Zoom Rooms es muy interesante cuando de estudiar se trata, permite crear sesiones indepdientes, y agrupar estudiantes en diferentes escenarios para el desarrollo de talleres. Cons no tengo observaciones de mal funcionalmiento , solo la lentitud cuando la red de internet esta muy baja,, el resto me funciona Review Source TW Trey W. Human Resources Specialist Construction Used the software for: 2+ years ### "Zoom is A Must Have Today" November 8, 2023 5.0 Overall my experience has been great with it! Pros The interface is very intuitive and modern. Cons Nothing to say negative about Zoom Rooms. Review Source ÁS Álvaro S. Tecnico Recreational Facilities and Services Used the software for: 1-2 years ### "Muchas funcionalidades " December 3, 2022 4.0 Pros Variedad de funcionalidades, chats de empresas organizados por grupos, pizarras de trabajo y videoconferencias Cons Consume muchos datos en algunos casos, a veces las notificaciones no llegan a tiempo o se retrasan. Review Source KG Komal G. SAP Consultant Computer Software Used the software for: 6-12 months ### "Zoom Rooms Review" December 27, 2022 4.0 Pros It is widely used in companies for video meetings with clients as well as internal team members, especially while working from home. It provides various features like background selection, recording etc. Cons It requires strong internet connection for smooth video meetings and to avoid issues like voice breaking, meeting disconnects. Review Source RG Rebecca G. Owner Operator Music Used the software for: 1-2 years ### "Great for Short Meetings" September 19, 2023 4.0 Pros Overall, it is a good product to use for a short meeting. Cons Sound quality tends to be poor even with the paid option. Review Source JD Judith D. Owner Farming Used the software for: 6-12 months ### "Zoom room experience" May 21, 2023 4.0 Overall a generaly good experience and saved the cost of travelling as well as time. Pros Good to be able to see and hear other delegates in real time. Fairly easy to use. And has saved us a lot of time. Cons Nothing realy once you get it started if I’m being picky the initial setup can be tricky tho not sure if that’s internet speed. Review Source AAU Andreea Alexandra U. Studente Accounting Used the software for: 1-2 years ### "Ottima esperienza " December 6, 2022 5.0 Pros Ottimo per comunicazione a distanza, per rimanere in contatto. Cons Non ho riscontrato nessun tipo di inconveniente con zoom rooms. Review Source SD Subha D. Associate Information Technology and Services Used the software for: 6-12 months ### "Easy to use an video call service" February 7, 2023 4.0 My experience with Zoom rooms is good, affordable and easy to use for everyone. And it's secure. Pros I mostly like it's design and features are very easy to use for all. Cons Sometimes It goes to lagging on video call, it should be improved, but I like it's overall quality. Review Source AS Adam S. Tech Support Accounting Used the software for: Less than 6 months ### "Zoom Rooms" January 12, 2023 4.0 Pros Easy to install and setup.Very user friendly Cons Some features not easy to find/ available. Review Source SD Sara D. Studente Higher Education Used the software for: 1-2 years ### "Uso di Zoom per lavoro o svago" February 12, 2023 5.0 Pros La qualità di Zoom è indiscussa e ricca di funzionalità pur mantenendo la versione gratuita del software Cons Ho spesso trovato difficoltà nel fare l’accesso, questo problema può prendere diversi minuti causando ritardi nell’incontro online Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.