---
title: "SimplySwim Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about SimplySwim Software - reviews, pricing plans, popular comparisons to other Club Management products and more."
source_url: "https://www.capterra.com/p/235729/SimplySwim/"
page_type: "product"
language: "en"
---

# 

 SimplySwim Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 17, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SimplySwim

## What is SimplySwim?

SimplySwim provides an easy-to-use interface for swimming school owners, managers, and clients, to access vital information needed in real-time. Features such as the customer portal can help facilitate communication between the school and the clients for all relevant information instantly required. Interfaces for data entry and scheduling are also easy to use and flexible. These allow users to make timely changes and help users prevent problems before they arise.

## What is SimplySwim used for?

[Swim School](https://www.capterra.com/swim-school-software/)[Club Management](https://www.capterra.com/club-management-software/)

Overall rating

Based on 17 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

A$159

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## SimplySwim Overview

Updated September 2026

AI summary

SimplySwim offers clubs and swim schools a platform for managing attendance, billing and invoicing, and team organization, with optional inventory management features. Designed for organizations of any size, it supports cloud and web-based deployment as well as Mac and Windows environments, aiming to centralize essential administrative tasks for club operations.

## SimplySwim alternatives

Highest Rated

[Udio](https://www.capterra.com/p/231109/UdioSwim/)

[4.8 (47)](https://www.capterra.com/p/231109/UdioSwim/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/231109/UdioSwim/)

[4.5 (227)](https://www.capterra.com/p/172589/Jackrabbit-Swim/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.4 (86)](https://www.capterra.com/p/151182/Uplifter/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.3 (148)](https://www.capterra.com/p/198905/SmartRec/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/235729/SimplySwim/alternatives/)

## FAQs about SimplySwim

Overview

### Which roles and teams benefit most from SimplySwim?

SimplySwim is most used by swim school owners, directors, centre managers, and administrative teams running daily aquatic programs. These roles rely on it to manage class scheduling, student records, billing, and attendance, while coaches and teaching leads use it to coordinate lessons, streamline operations, and maintain visibility across the business.

Answer based on 17 reviews

Overview

### What company size and industries is SimplySwim built for?

SimplySwim is built for small swim school businesses, with 100% of reviewers from small businesses and 53% in Sports. It also serves Health, Wellness and Fitness at 18% and Education Management at 12%. The primary fit is swim school owners and managers handling scheduling, billing, attendance, and communication.

Answer based on 17 reviews

Features and Usability

### What are the key features of SimplySwim?

SimplySwim offers class scheduling, booking management, and wait list management for swim program administration, plus attendance tracking, attendance management, and skills tracking. It also includes billing and invoicing, online payments, credit card processing, reporting and statistics, client and member management, parent and client portals, and alerts and notifications.

Pricing

### How much does it cost and what fees or limitations are included?

SimplySwim starts at A$159 per month for the Sales plan, designed for small centres with up to 500 active students. The Complete plan costs A$202 per month, and Elite costs A$287 per month for unlimited active students. A free trial is available.

Integrations

### Which third-party tools and platforms does SimplySwim integrate with?

SimplySwim integrates with six third-party tools and platforms, including Email Campaigns, PayWay, Push Notification Gateway, SMS, Worldpay for Platforms, and Xero. These catalog integrations cover communication, payments, and accounting functions for swim school operations.

Getting Started and Support

### What training and onboarding options does SimplySwim offer?

SimplySwim provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online training support guided instruction, webinars offer structured group learning, documentation serves as written reference material, and videos provide visual step-by-step guidance.

Getting Started and Support

### What customer support options does SimplySwim offer?

SimplySwim provides email/help desk, FAQ/forum, knowledge base, and phone support. Without reviewer feedback on support, user experience cannot be characterized here, but these channels indicate multiple ways to find answers or contact the team for product questions and assistance.

## Features

AI summary

Based on 1,374 Club Management reviews

Capterra data shows that buyers of club management software rank the following features as their top priorities:

-   **Membership Management** (**63%** of reviewers rated this feature as critical)
-   **Payment Processing** (**62%**)
-   **Electronic Payments** (**64%**)

SimplySwim offers **Electronic Payments**, which helps clubs collect fees digitally and manage transactions more efficiently. However, it does not include **Membership Management** or **Payment Processing**. Instead, it provides **Billing & Invoicing** (**55%**), a related feature that can support payment collection and tracking. Together, these capabilities help businesses handle member charges more effectively while giving teams a clearer view of incoming payments.

Communication Management

4.4 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

Access Controls/Permissions

4.7 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Parent Portal

4.7 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Portal for parents to see and update childrens' info, track progress & more

Reporting & Statistics

4.2 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Student Management

5.0 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Database of students to track personal information of individuals and families

Attendance Tracking

5.0 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Track the attendance of specific individuals or groups

SimplySwim 38 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Class Scheduling: Schedule in-person or online classes
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Cloud: Provides Cloud deployment options (private or public cloud, hybrid cloud).
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Credit Card Processing: Accept and process credit card transactions
- Customer Accounts: Record customer information, purchase history, and other notes
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Member Accounts: Accounts held by members of an organization
- Member Management: Centralizing administrative & communication processes of an organization's members
- Mobile Alerts: Notifications via mobile devices
- Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
- Online Payments: Accept and process online payment transactions
- Parent Portal: Portal for parents to see and update childrens' info, track progress & more
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Skills Tracking: Track employee skills, competencies, training & qualifications
- SMS Messaging: Send messages via SMS
- Student Management: Database of students to track personal information of individuals and families
- Team Management: Organizing a group of people to accomplish a task
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Wait List Management: Record, update and manage waiting lists
- Website Integration: Seamlessly integrates with 3rd party websites

---

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Features

4.8 (17)

4.8

Based on 17 reviews

## Pricing

Value for money

4.6 (15)

Free Trial

[View pricing plan details](https://www.capterra.com/p/235729/SimplySwim/pricing/)

Sales

A$159.00

Flat Rate,Per Month

It includes:

-   Class Scheduling & Attendance Management
-   Waitlist
-   Student Makeup / Catchup Classes
-   SMS / Email Communication & Reminders
-   Family Document Management
-   Point of Sale
-   Outstanding Fee Management
-   Customer Portal Online Credit Card Payments
-   Direct Debit Processing

Complete

A$202.00

Flat Rate,Per Month

It includes:

-   Class Scheduling & Attendance Management
-   Waitlist
-   Student Makeup / Catchup Classes
-   SMS / Email Communication & Reminders
-   Family Document Management
-   Point of Sale
-   Outstanding Fee Management
-   Customer Portal Online Credit Card Payments
-   Direct Debit Processing
-   SimplyEntry & SimplyPasses
-   Online Enquiry Management
-   Inventory/Stock Management
-   Online Holiday Program Bookings
-   Temporary Teacher Replacement

Elite

A$287.00

Flat Rate,Per Month

It includes:

-   Class Scheduling & Attendance Management
-   Waitlist
-   Student Makeup / Catchup Classes
-   SMS / Email Communication & Reminders
-   Family Document Management
-   Point of Sale
-   Outstanding Fee Management
-   Customer Portal Online Credit Card Payments
-   Direct Debit Processing
-   SimplyEntry & SimplyPasses
-   Online Enquiry Management
-   Inventory/Stock Management
-   Online Holiday Program Bookings
-   Temporary Teacher Replacement
-   Level Progression & Certificates
-   Student Skills Report Card
-   Policies & Agreements
-   Photography Consent Icons & Controls

Value for money

4.6 (15)

4.6

Based on 15 reviews

## Integrations

[

Xero](https://www.capterra.com/p/120109/Xero/)[

Worldpay for Platforms](https://www.capterra.com/p/196991/Payrix/)[

SMS](https://www.capterra.com/p/153030/SMS/)[

Email Campaigns](https://www.capterra.com/p/210684/Email-Campaigns/)[

Push Notification Gateway](https://www.capterra.com/p/177426/Push-Notification-Gateway/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (17)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (17)

4.9

Based on 17 reviews

## User reviews

Overall rating

4.8

Based on 17 reviews

Filter by rating

5(14)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KH

Kim H.

Swim School Manager

Sports

### "Simply Swim is great"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 19, 2026

The support staff are fantastic. Very knowledgeable and patient. They have been able to fully train me into using this system and I appreciate their support

Pros

It is easy to use and I found training into this new system didn't take long. All aspects of the program are excellent

Cons

There is really nothing that I can fault with the system. Overall, I would choose simply swim as my preferred system

Switched from

[XIA Links Server](https://www.capterra.com/p/156067/XIA-Links/)

I changed companies and this is the system they use

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DM

Denise M.

Owner Operator

Sports

### "Simply Swim, simply amazing!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2026

Very pleasing, and to know you have the back up and support is a great peace of mind. Not growing up in the IT era, I do struggle with new processes, the staff have helped me gain confidence and always offer the best support Ive ever had before.

Pros

Best support offered, with friendly professional staff. Always willing to assist. Simplicity of Simply Swim makes my job much better, classes managed well, families catered for in many ways. Simple payment methods for my subscription. Just a brilliant business to deal with.

Cons

Nothing to be honest, if there is ever a problem the wonderful staff are always willing to guide you through to get a good outcome.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

NC

Nicki C.

Owner - Teacher

Sports

### "Simply Swim has all the features I was looking for & more I didn't know I wanted!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 30, 2026

I love to teach swimming, am proud of my little business but loathe admin! SimplySwim helps me keep my families informed and allows me to look professional out of the pool.

Pros

Simply Swim helps me keep admin and information organised and easily accessible. It also provides my families with secure access to amazing features including swimmer progress and certificates. It's the little things that take a product from good to amazing. I am so impressed with this product, but even more so, the support & customer service is phenomenal. Nothing is too much trouble and the turnaround time for assistance and follow up is great. They also listen to their customers and are continually improving and enhancing the product. I love that SimplySwim integrates with accounting and payment systems; it makes my life so much simpler!

Cons

I can sometimes struggle to find what I'm looking for: Enter the amazing support team! I've never been made to feel silly asking for assistance when I can't find the answer in the database.

Alternatives considered

[iClassPro](https://www.capterra.com/p/127097/iClassPro/)

[SwimBiz](https://www.capterra.com/p/172327/SwimBiz/)

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)

Reasons for choosing SimplySwim

Recommended by another swim school Australian

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

HB

Hayley B.

Owner Manager Swim Teacher

Sports

### "⭐ Final Rating: 4.5 / 5"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 28, 2026

SimplySwim is a strong, industry-specific solution for swim schools looking to: Reduce admin time Improve parent communication Streamline bookings and payments It’s particularly well-suited for growing swim schools that need more structure and automation without overcomplicating their systems. A reliable and practical platform that delivers on its promise to simplify swim school management.

Pros

One of the biggest strengths of SimplySwim is that it’s clearly built with swim schools in mind. It offers an all-in-one system that manages scheduling, attendance, billing, and customer communication in one place. Automated payments and billing – reduces manual admin and missed payments Customer portal – families can manage bookings, payments, and make-up lessons themselves SMS & email communication – keeps families informed and engaged Waitlist functionality – helps keep classes full and optimise capacity For busy swim schools, this can significantly reduce administrative workload and improve overall organisation.

Cons

While SimplySwim is very user-friendly overall, the main drawbacks are the time required to set it up, some limitations in reporting, and minor usability issues when managing large amounts of data or using mobile devices.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Tj K.

Swim School Coordinator

Facilities Services

### "Super helpful team "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 30, 2026

Any problems I've had has been easily rectified by the simply swim team. They've usually been punctual and polite.

Pros

The customer support team, especially \[sensitive content hidden\] is always so helpful and can get everything sorted in a very timely manner. the program is also really easy to use and if I can't figure it out, the articles are always useful.

Cons

I would love to be able to separate the calendars so its easier to view as we want to use it for different sports in the same centre.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MC

Mel C.

Centre Manager

Sports

### "Fantastic Swim Centre Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 9, 2025

We've been using SimplySwim at our swim centre for several years now, and it has truly transformed the way we manage our day-to-day operations. From class scheduling and enrolments to communication with parents and handling payments, the system has streamlined every aspect of our business.

Pros

SimplySwim is a fantastic tool for swim schools to organise their classes and billing. So easy to use and the customer support is great.

Cons

SimplySwim is great overall, and if there are any problems or glitches, the customer support are fast to help out. No real problem with it so far.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DS

Donna S.

General Manager

Health, Wellness and Fitness

### "Woree Sports and Aquatic Centre"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 25, 2025

The program is very comprehensive, and they are always willing and working to take feedback and work hard to improve the program.

Pros

They've got a great support network and are very quick with responses, and is a very well thought out system.

Cons

The quick search engine is very sensitive. Searching up names or pass numbers can be very particular.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CH

Caroline H.

Business Owner

Education Management

### "NOTHING SHORT OF AMAZING - NOTHING IS TOO MUCH TROUBLE FOR THESE GUYS!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 20, 2025

Or overall experience has been a seamless transition from a far inferior product. We looked at numerous products but always came back to Simply Swim as it was just the right size and fit for our boutique business.

Pros

Ease of use is fantastic and it's very intuitive (unlike other software we se for other things). Support is fantastic too, as are the add ons. Have recently added in self check in which is fantastic!

Cons

That you guys are too far away to pop over for coffee or take you out for lunch!!! Seriously, that's it!

Switched from

[SwimBiz](https://www.capterra.com/p/172327/SwimBiz/)

Very poor product with even poorer functionality. You get what you pay for but we were forded to se Swimbiz as we were a part of a franchise at the time.

Alternatives considered

[iClassPro](https://www.capterra.com/p/127097/iClassPro/)

Reasons for choosing SimplySwim

iClass Pro was too complicated and big for our swim school - it was also too "American" to suit our needs.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DM

Donna M.

Owner - Head Coach

Sports

### "Exceptional Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 20, 2025

I have always found the service outstanding. I can not praise \[sensitive content hidden\] enough for all the times she has had to answer my dumb questions and been so helpful when I'm freaking out about any issues.

Pros

The customer service from the SimplySwim team is exceptional. I always get a quick & thorough answer. I feel they really listen to their customers feedback and LOVE that they are always improving the program. Our time on tasks is so quick & simple. The program is easy to use with great support.

Cons

I probably don't use the program to it's full potential. There are a lot of reports that I should probably take the time to learn. When your Enquiries List is really long it is hard to remember where you're up to and see easily what days/times people are applying for.

Alternatives considered

[iClassPro](https://www.capterra.com/p/127097/iClassPro/)

Reasons for choosing SimplySwim

Loyalty to an Australian Company. Developed the online Portal App which I love. Customer service was outstanding. The program is so easy to use compared to iClassPro

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

KB

Kathy B.

Administration Manager

Health, Wellness and Fitness

### "Best System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 29, 2025

Very easy system to use and navigate, customers can also book themselves in for holiday programs and assessments. The customer portal is an amazing tool and takes the pressure off us. the Staff from Simply Swim are always on call for help or advice and are lovely.

Pros

Simply Swim is so easy to use and if we ever have any questions the Team is always there for you to help. Outstanding Service.

Cons

Just a few reporting functions however we know Simply Swim are working on with us on these and hopefully will all be functioning soon.

Switched from

[XIA Links Server](https://www.capterra.com/p/156067/XIA-Links/)

Looking for something simpler and more convenient to use and costing

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/235729/SimplySwim/reviews/)

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