# SimplySwim Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SimplySwim Software - reviews, pricing plans, popular comparisons to other Swim School products and more.

Source: https://www.capterra.com/p/235729/SimplySwim

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# 

 SimplySwim Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SimplySwim

## What is SimplySwim?

SimplySwim provides an easy-to-use interface for swimming school owners, managers, and clients, to access vital information needed in real-time. Features such as the customer portal can help facilitate communication between the school and the clients for all relevant information instantly required. Interfaces for data entry and scheduling are also easy to use and flexible. These allow users to make timely changes and help users prevent problems before they arise.

## What is SimplySwim used for?

[Swim School](https://www.capterra.com/swim-school-software/)[Club Management](https://www.capterra.com/club-management-software/)

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

A$159

Flat Rate, Per Month

Free trial  
available

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## SimplySwim alternatives

Highest Rated

[4.8 (47)](https://www.capterra.com/p/231109/UdioSwim/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.5 (226)](https://www.capterra.com/p/172589/Jackrabbit-Swim/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.4 (604)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.4 (86)](https://www.capterra.com/p/151182/Uplifter/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/235729/SimplySwim/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

4.6 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Communication Management

5.0 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

Booking Management

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Create, update, and manage bookings, itineraries, and reservations

Reporting & Statistics

4.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Student Management

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Database of students to track personal information of individuals and families

Attendance Tracking

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Track the attendance of specific individuals or groups

SimplySwim 37 features

Define levels of authorization for access to specific files or systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Schedule in-person or online classes

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Accept and process credit card transactions

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Track and manage inventory levels to maintain proper supply

Accounts held by members of an organization

Centralizing administrative & communication processes of an organization's members

Notifications via mobile devices

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Accept and process online payment transactions

Portal for parents to see and update childrens' info, track progress & more

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Reports specific to sales analysis for trends and strategies

Online portal through which end users can access the system, manage tasks, or obtain information

Track employee skills, competencies, training & qualifications

Send messages via SMS

Database of students to track personal information of individuals and families

Organizing a group of people to accomplish a task

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Record, update and manage waiting lists

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.7 (13)

4.7

Based on 13 reviews

## Pricing

Value for money

4.7 (11)

Free Trial

[View pricing plan details](https://www.capterra.com/p/235729/SimplySwim/pricing/)

Sales

A$159.00

Flat Rate,Per Month

It includes:

-   Class Scheduling & Attendance Management
-   Waitlist
-   Student Makeup / Catchup Classes
-   SMS / Email Communication & Reminders
-   Family Document Management
-   Point of Sale
-   Outstanding Fee Management
-   Customer Portal Online Credit Card Payments
-   Direct Debit Processing

Complete

A$202.00

Flat Rate,Per Month

It includes:

-   Class Scheduling & Attendance Management
-   Waitlist
-   Student Makeup / Catchup Classes
-   SMS / Email Communication & Reminders
-   Family Document Management
-   Point of Sale
-   Outstanding Fee Management
-   Customer Portal Online Credit Card Payments
-   Direct Debit Processing
-   SimplyEntry & SimplyPasses
-   Online Enquiry Management
-   Inventory/Stock Management
-   Online Holiday Program Bookings
-   Temporary Teacher Replacement

Elite

A$287.00

Flat Rate,Per Month

It includes:

-   Class Scheduling & Attendance Management
-   Waitlist
-   Student Makeup / Catchup Classes
-   SMS / Email Communication & Reminders
-   Family Document Management
-   Point of Sale
-   Outstanding Fee Management
-   Customer Portal Online Credit Card Payments
-   Direct Debit Processing
-   SimplyEntry & SimplyPasses
-   Online Enquiry Management
-   Inventory/Stock Management
-   Online Holiday Program Bookings
-   Temporary Teacher Replacement
-   Level Progression & Certificates
-   Student Skills Report Card
-   Policies & Agreements
-   Photography Consent Icons & Controls

Value for money

4.7 (11)

4.7

Based on 11 reviews

## Integrations

[

Xero](https://www.capterra.com/p/120109/Xero/)[

Worldpay for Platforms](https://www.capterra.com/p/196991/Payrix/)[

SMS](https://www.capterra.com/p/153030/SMS/)[

Email Campaigns](https://www.capterra.com/p/210684/Email-Campaigns/)[

Push Notification Gateway](https://www.capterra.com/p/177426/Push-Notification-Gateway/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (13)

4.9

Based on 13 reviews

## User reviews

Overall rating

4.8

Based on 13 reviews

Filter by rating

5(10)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Tj K.

Swim School Coordinator

Facilities Services

### "Super helpful team "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 30, 2026

Any problems I've had has been easily rectified by the simply swim team. They've usually been punctual and polite.

Pros

The customer support team, especially \[sensitive content hidden\] is always so helpful and can get everything sorted in a very timely manner. the program is also really easy to use and if I can't figure it out, the articles are always useful.

Cons

I would love to be able to separate the calendars so its easier to view as we want to use it for different sports in the same centre.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MC

Mel C.

Centre Manager

Sports

### "Fantastic Swim Centre Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 9, 2025

We've been using SimplySwim at our swim centre for several years now, and it has truly transformed the way we manage our day-to-day operations. From class scheduling and enrolments to communication with parents and handling payments, the system has streamlined every aspect of our business.

Pros

SimplySwim is a fantastic tool for swim schools to organise their classes and billing. So easy to use and the customer support is great.

Cons

SimplySwim is great overall, and if there are any problems or glitches, the customer support are fast to help out. No real problem with it so far.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DS

Donna S.

General Manager

Health, Wellness and Fitness

### "Woree Sports and Aquatic Centre"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 25, 2025

The program is very comprehensive, and they are always willing and working to take feedback and work hard to improve the program.

Pros

They've got a great support network and are very quick with responses, and is a very well thought out system.

Cons

The quick search engine is very sensitive. Searching up names or pass numbers can be very particular.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CH

Caroline H.

Business Owner

Education Management

### "NOTHING SHORT OF AMAZING - NOTHING IS TOO MUCH TROUBLE FOR THESE GUYS!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 20, 2025

Or overall experience has been a seamless transition from a far inferior product. We looked at numerous products but always came back to Simply Swim as it was just the right size and fit for our boutique business.

Pros

Ease of use is fantastic and it's very intuitive (unlike other software we se for other things). Support is fantastic too, as are the add ons. Have recently added in self check in which is fantastic!

Cons

That you guys are too far away to pop over for coffee or take you out for lunch!!! Seriously, that's it!

Switched from

[SwimBiz](https://www.capterra.com/p/172327/SwimBiz/)

Very poor product with even poorer functionality. You get what you pay for but we were forded to se Swimbiz as we were a part of a franchise at the time.

Alternatives considered

[iClassPro](https://www.capterra.com/p/127097/iClassPro/)

Reasons for choosing SimplySwim

iClass Pro was too complicated and big for our swim school - it was also too "American" to suit our needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DM

Donna M.

Owner - Head Coach

Sports

### "Exceptional Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 20, 2025

I have always found the service outstanding. I can not praise \[sensitive content hidden\] enough for all the times she has had to answer my dumb questions and been so helpful when I'm freaking out about any issues.

Pros

The customer service from the SimplySwim team is exceptional. I always get a quick & thorough answer. I feel they really listen to their customers feedback and LOVE that they are always improving the program. Our time on tasks is so quick & simple. The program is easy to use with great support.

Cons

I probably don't use the program to it's full potential. There are a lot of reports that I should probably take the time to learn. When your Enquiries List is really long it is hard to remember where you're up to and see easily what days/times people are applying for.

Alternatives considered

[iClassPro](https://www.capterra.com/p/127097/iClassPro/)

Reasons for choosing SimplySwim

Loyalty to an Australian Company. Developed the online Portal App which I love. Customer service was outstanding. The program is so easy to use compared to iClassPro

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KB

Kathy B.

Administration Manager

Health, Wellness and Fitness

### "Best System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 29, 2025

Very easy system to use and navigate, customers can also book themselves in for holiday programs and assessments. The customer portal is an amazing tool and takes the pressure off us. the Staff from Simply Swim are always on call for help or advice and are lovely.

Pros

Simply Swim is so easy to use and if we ever have any questions the Team is always there for you to help. Outstanding Service.

Cons

Just a few reporting functions however we know Simply Swim are working on with us on these and hopefully will all be functioning soon.

Switched from

[XIA Links Server](https://www.capterra.com/p/156067/XIA-Links/)

Looking for something simpler and more convenient to use and costing

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AL

Alison L.

Owner/operator/teacher

Sports

### "Best on the market swim school software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 5, 2021

I am forever grateful I found Simply Swim. I was previously doing everything on spreadsheets and as my business grew to 40 or more students (now over 140 student) managing catch-up lessons manually was impossible. I was spending more administration time trying to give people something for free. Total insanity. Now I have Simply Swim. Easy to use, scalable, designed by \[SENSITIVE CONTENT\] who has grass roots skills in running swim schools so you know its an exceptional product built for us at the coalface of the LTS industry. Thank you K\[SENSITIVE CONTENT\],your amazing to have created this software.

Pros

The student timetable scheduling ease of use, SMS communications tailored at class level in attendance records in case of urgent communications regarding unscheduled closures, flexible communications in the campaigns feature to target specific clients, the parent portal for advising of student absences reduces my administration time significantly but most of all the software support is exceptional when you need advice on how to resolve a scenario.

Cons

I'm on the basic price plan and would love the parent portal to allow features such as student progress but I know this is available on another plan. What would be even more useful would be the ability for the parent to have an area on the portal to flag all of their available days/times for future terms. This would save a lot of administration when working out the timetable for the term ahead - Similar to a waitlist but recording term number, flag days ie: Mon,Tue,Wed,Thu,Fri,Sat,Sun, mornings and or afternoons. Currently I put that information in the "parent occupation" field on the family record.

Reasons for choosing SimplySwim

Links management software was outrageously expensive for a small swim school to afford. Extremely complicated to understand. Simply Swim configuration setup was handled by \[SENSITIVE CONTENT\], we just provided our customer database in a format that was suitable to be imported. The first few term rollovers/billing cycles \[SENSITIVE CONTENT\] helped me through but it was easy after that.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JG

Jean G.

Manager

Health, Wellness and Fitness

### "We love Simply Swim "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 3, 2021

We are really enjoying the benefits of this software

Pros

Very Easy to use and navigate. Any time we have had a problem with trying to navigate the system the customer service and support has been absolutly outstanding!!!!!

Cons

Honestly the only thing i can think of Is a little costly. We get the most expensive package as we wanted the certificates.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KB

Kattya B.

OWNER

Sports

### "Simply Swim makes admin a breeze"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 2, 2021

Simply Swim has cut down on admin time for us and it has been easy to train new staff to use the system. Based on referals from other swim schools its the only system we looked at purchasing. I highly recommend Simply Swim

Pros

I love the user friendly features for my swim teachers and admin staff. We can access all the information we need on a daily, weekly or term basis. The features are updated regularly and the support from the team at Simply Swim and the facebook page is always fast and helpful. As an owner I can print financial and student reports and intergrate my operations with my accounting software as well.

Cons

That not all features are available in all packages. Not all the information in reports is easy to find

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DT

Deborah T.

Centre Manager

Education Management

### "Exceptional support and continual development"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 2, 2021

SimplySwim is an easy to use database and the support team are always quick to resolve any issues we have. They continue to develop new/enhanced features to ensure a great user experience. This has allowed our business to focus on the areas we need to without spending large amounts of time on administration.

Pros

It is user friendly and easy to navigate, there is also good 'help' documents to use for any issues.

Cons

The reporting can be confusing and it is difficult to find some information.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/235729/SimplySwim/reviews/)

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