--- title: "SimplySwim Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SimplySwim Software - reviews, pricing plans, popular comparisons to other Swim School products and more." source_url: "https://www.capterra.com/p/235729/SimplySwim/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # SimplySwim Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SimplySwim ## What is SimplySwim? SimplySwim provides an easy-to-use interface for swimming school owners, managers, and clients, to access vital information needed in real-time. Features such as the customer portal can help facilitate communication between the school and the clients for all relevant information instantly required. Interfaces for data entry and scheduling are also easy to use and flexible. These allow users to make timely changes and help users prevent problems before they arise. ## What is SimplySwim used for? [Swim School](https://www.capterra.com/swim-school-software/) Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$159 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## SimplySwim alternatives Highest Rated [4.8 (47)](https://www.capterra.com/p/231109/UdioSwim/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (227)](https://www.capterra.com/p/172589/Jackrabbit-Swim/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (614)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.3 (148)](https://www.capterra.com/p/198905/SmartRec/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/235729/SimplySwim/alternatives/) ## FAQs about SimplySwim Overview ### Which roles and teams benefit most from SimplySwim? SimplySwim is most used by swim school owners, operators, and directors who oversee enrolments, payments, classes, and business performance. Centre, general, and swim school managers rely on it to manage schedules, customer records, and day-to-day administration, while coordinators and swim teachers track lesson bookings and communicate with families. Answer based on 17 reviews Overview ### What company size and industries is SimplySwim built for? SimplySwim is built for small swim school owners and managers in the Sports industry, where 100% of reviewers are small businesses and 53% work in Sports. It also serves Health, Wellness and Fitness (18%) and Education Management (12%) organizations, supporting scheduling, billing, attendance tracking, customer communication, and swim school operations. Answer based on 17 reviews Features and Usability ### What are the key features of SimplySwim? SimplySwim offers booking management, class scheduling, and wait list management for program coordination, plus attendance tracking and attendance management. It also includes billing and invoicing, credit card processing, electronic payments, and transaction history, along with client and member management, parent and self-service portals, reporting and statistics, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? SimplySwim starts at A$159 per month for the Sales plan, designed for small centres with up to 500 active students. The Complete plan costs A$202 per month, and the Elite plan costs A$287 per month for unlimited active students. A free trial is available. Integrations ### Which third-party tools and platforms does SimplySwim integrate with? SimplySwim integrates with Email Campaigns, PayWay, Push Notification Gateway, SMS, Worldpay for Platforms, and Xero. These catalog integrations cover communication, payments, and accounting, giving the platform connections to email, notifications, billing, and financial workflows. Getting Started and Support ### What training and onboarding options does SimplySwim offer? SimplySwim provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars offer scheduled group learning, and documentation and videos give teams written and visual reference materials for self-paced review. Getting Started and Support ### What customer support options does SimplySwim offer? SimplySwim provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. These channels give users several ways to find answers or contact support, but no reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 1,374 Swim School reviews Capterra data shows that buyers of club management software rank the following features as their top priorities: - **Membership Management** (**63%** of reviewers rated this feature as critical) - **Payment Processing** (**62%**) - **Electronic Payments** (**64%**) SimplySwim offers **Electronic Payments**, which helps clubs collect fees digitally and manage transactions more efficiently. However, it does not include **Membership Management** or **Payment Processing**. Instead, it provides **Billing & Invoicing** (**55%**), a related feature that can support payment collection and tracking. Together, these capabilities help businesses handle member charges more effectively while giving teams a clearer view of incoming payments. Communication Management 4.4 (10) 90.00% of 10 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Student Management 5.0 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Database of students to track personal information of individuals and families Access Controls/Permissions 4.7 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Credit Card Processing 4.7 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Accept and process credit card transactions Parent Portal 4.7 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Portal for parents to see and update childrens' info, track progress & more Reporting & Statistics 4.2 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns SimplySwim 31 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Attendance Tracking: Track the attendance of specific individuals or groups - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Class Scheduling: Schedule in-person or online classes - Cloud: Provides Cloud deployment options (private or public cloud, hybrid cloud). - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Data Import/Export: Import and export data to and from software applications - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Inventory Management: Track and manage inventory levels to maintain proper supply - Member Accounts: Accounts held by members of an organization - Member Management: Centralizing administrative & communication processes of an organization's members - Mobile Alerts: Notifications via mobile devices - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Online Payments: Accept and process online payment transactions - Parent Portal: Portal for parents to see and update childrens' info, track progress & more - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Sales Reports: Reports specific to sales analysis for trends and strategies - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Skills Tracking: Track employee skills, competencies, training & qualifications - SMS Messaging: Send messages via SMS - Student Management: Database of students to track personal information of individuals and families - Team Management: Organizing a group of people to accomplish a task - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Wait List Management: Record, update and manage waiting lists --- Features 4.7 (18) 4.7 Based on 18 reviews ## Pricing Value for money 4.6 (16) Free Trial [View pricing plan details](https://www.capterra.com/p/235729/SimplySwim/pricing/) Sales A$159.00 Flat Rate,Per Month It includes: - Class Scheduling & Attendance Management - Waitlist - Student Makeup / Catchup Classes - SMS / Email Communication & Reminders - Family Document Management - Point of Sale - Outstanding Fee Management - Customer Portal Online Credit Card Payments - Direct Debit Processing Complete A$202.00 Flat Rate,Per Month It includes: - Customer Portal Online Credit Card Payments - Class Scheduling & Attendance Management - Waitlist - Student Makeup / Catchup Classes - SMS / Email Communication & Reminders - Family Document Management - Point of Sale - Outstanding Fee Management - Direct Debit Processing - SimplyEntry & SimplyPasses - Online Enquiry Management - Inventory/Stock Management - Online Holiday Program Bookings - Temporary Teacher Replacement Elite A$287.00 Flat Rate,Per Month It includes: - Direct Debit Processing - Customer Portal Online Credit Card Payments - Class Scheduling & Attendance Management - Outstanding Fee Management - Point of Sale - Online Enquiry Management - Inventory/Stock Management - Online Holiday Program Bookings - Temporary Teacher Replacement - Level Progression & Certificates - Student Skills Report Card - Policies & Agreements - Photography Consent Icons & Controls - Family Document Management - SMS / Email Communication & Reminders - Student Makeup / Catchup Classes - Waitlist - SimplyEntry & SimplyPasses Value for money 4.6 (16) 4.6 Based on 16 reviews ## Integrations [ Xero](https://www.capterra.com/p/120109/Xero/)[ SMS](https://www.capterra.com/p/153030/SMS/)[ Email Campaigns](https://www.capterra.com/p/210684/Email-Campaigns/)[ Push Notification Gateway](https://www.capterra.com/p/177426/Push-Notification-Gateway/) ## Support, customer service and training options Customer Service 4.9 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (18) 4.9 Based on 18 reviews ## User reviews Overall rating 4.8 Based on 18 reviews Filter by rating Counts reflect reviews available in this feed. 5(15) 4(3) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful DI Director Director Used the software for: Less than 1 year ### "Such a great investment" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 29, 2026 It's been absolutely great! The team's been awesome. The setup was easy. The support was fantastic throughout, and the app and software have been super easy to use and implement. Pros Easy to use, fantastic team to help build and maintain the system. Super easy for managing accounts, payments, classes and even teacher credentials. Class scheduling is a breeze with simply swim and families live the simplicity of the family portal app. Cons The lack of place holder personalisation that other crms have for personalising messages and marketing. SS Swim School Manager Swim School Manager Used the software for: Less than 1 year ### "Simply Swim is great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 20, 2026 The support staff are fantastic. Very knowledgeable and patient. They have been able to fully train me into using this system and I appreciate their support Pros It is easy to use and I found training into this new system didn't take long. All aspects of the program are excellent Cons There is really nothing that I can fault with the system. Overall, I would choose simply swim as my preferred system OO Owner Operator Owner Operator Used the software for: 3-5 years ### "Simply Swim, simply amazing!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2026 Very pleasing, and to know you have the back up and support is a great peace of mind. Not growing up in the IT era, I do struggle with new processes, the staff have helped me gain confidence and always offer the best support Ive ever had before. Pros Best support offered, with friendly professional staff. Always willing to assist. Simplicity of Simply Swim makes my job much better, classes managed well, families catered for in many ways. Simple payment methods for my subscription. Just a brilliant business to deal with. Cons Nothing to be honest, if there is ever a problem the wonderful staff are always willing to guide you through to get a good outcome. O- Owner - Teacher Owner - Teacher Used the software for: Less than 1 year ### "Simply Swim has all the features I was looking for & more I didn't know I wanted!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 5, 2026 I love to teach swimming, am proud of my little business but loathe admin! SimplySwim helps me keep my families informed and allows me to look professional out of the pool. Pros Simply Swim helps me keep admin and information organised and easily accessible. It also provides my families with secure access to amazing features including swimmer progress and certificates. It's the little things that take a product from good to amazing. I am so impressed with this product, but even more so, the support & customer service is phenomenal. Nothing is too much trouble and the turnaround time for assistance and follow up is great. They also listen to their customers and are continually improving and enhancing the product. I love that SimplySwim integrates with accounting and payment systems; it makes my life so much simpler! Cons I can sometimes struggle to find what I'm looking for: Enter the amazing support team! I've never been made to feel silly asking for assistance when I can't find the answer in the database. OM Owner Manager Swim Teacher Owner Manager Swim Teacher Used the software for: 1-3 years ### "⭐ Final Rating: 4.5 / 5" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2026 SimplySwim is a strong, industry-specific solution for swim schools looking to: Reduce admin time Improve parent communication Streamline bookings and payments It’s particularly well-suited for growing swim schools that need more structure and automation without overcomplicating their systems. A reliable and practical platform that delivers on its promise to simplify swim school management. Pros One of the biggest strengths of SimplySwim is that it’s clearly built with swim schools in mind. It offers an all-in-one system that manages scheduling, attendance, billing, and customer communication in one place. Automated payments and billing – reduces manual admin and missed payments Customer portal – families can manage bookings, payments, and make-up lessons themselves SMS & email communication – keeps families informed and engaged Waitlist functionality – helps keep classes full and optimise capacity For busy swim schools, this can significantly reduce administrative workload and improve overall organisation. Cons While SimplySwim is very user-friendly overall, the main drawbacks are the time required to set it up, some limitations in reporting, and minor usability issues when managing large amounts of data or using mobile devices. SS Swim School Coordinator Swim School Coordinator Used the software for: 3-5 years ### "Super helpful team " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 1, 2026 Any problems I've had has been easily rectified by the simply swim team. They've usually been punctual and polite. Pros The customer support team, especially \[sensitive content hidden\] is always so helpful and can get everything sorted in a very timely manner. the program is also really easy to use and if I can't figure it out, the articles are always useful. Cons I would love to be able to separate the calendars so its easier to view as we want to use it for different sports in the same centre. OW Owner Owner Used the software for: I used a free trial ### "Simply Swim" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 September 3, 2021 Exhausting, but hoping it will be worth the time investment Pros It seems to have all the features Necessary to run a swim school. Cons It is taking a very very long time to set everything up ready to use. BO Business Owner Business Owner Used the software for: 3-5 years ### "NOTHING SHORT OF AMAZING - NOTHING IS TOO MUCH TROUBLE FOR THESE GUYS!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 20, 2025 Or overall experience has been a seamless transition from a far inferior product. We looked at numerous products but always came back to Simply Swim as it was just the right size and fit for our boutique business. Pros Ease of use is fantastic and it's very intuitive (unlike other software we se for other things). Support is fantastic too, as are the add ons. Have recently added in self check in which is fantastic! Cons That you guys are too far away to pop over for coffee or take you out for lunch!!! Seriously, that's it! O- Owner - Head Coach Owner - Head Coach Used the software for: 3-5 years ### "Exceptional Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 21, 2025 I have always found the service outstanding. I can not praise \[sensitive content hidden\] enough for all the times she has had to answer my dumb questions and been so helpful when I'm freaking out about any issues. Pros The customer service from the SimplySwim team is exceptional. I always get a quick & thorough answer. I feel they really listen to their customers feedback and LOVE that they are always improving the program. Our time on tasks is so quick & simple. The program is easy to use with great support. Cons I probably don't use the program to it's full potential. There are a lot of reports that I should probably take the time to learn. When your Enquiries List is really long it is hard to remember where you're up to and see easily what days/times people are applying for. AM Administration Manager Administration Manager Used the software for: 3-5 years ### "Best System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2025 Very easy system to use and navigate, customers can also book themselves in for holiday programs and assessments. The customer portal is an amazing tool and takes the pressure off us. the Staff from Simply Swim are always on call for help or advice and are lovely. Pros Simply Swim is so easy to use and if we ever have any questions the Team is always there for you to help. Outstanding Service. Cons Just a few reporting functions however we know Simply Swim are working on with us on these and hopefully will all be functioning soon. [View all Reviews](https://www.capterra.com/p/235729/SimplySwim/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.