# SimplySwim Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SimplySwim the right Swim School solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/235729/SimplySwim/reviews --- SimplySwim 4.8 (15) [View alternatives](https://www.capterra.com/p/235729/SimplySwim/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SimplySwim Ease of use 4.6 Customer Service 4.9 ## Showing most helpful reviews Showing 1-15 of 15 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tj K. Swim School Coordinator Facilities Services Used the software for: 2+ years ### "Super helpful team " March 30, 2026 5.0 Any problems I've had has been easily rectified by the simply swim team. They've usually been punctual and polite. Pros The customer support team, especially \[sensitive content hidden\] is always so helpful and can get everything sorted in a very timely manner. the program is also really easy to use and if I can't figure it out, the articles are always useful. Cons I would love to be able to separate the calendars so its easier to view as we want to use it for different sports in the same centre. Review Source NC Nicki C. Owner - Teacher Sports Used the software for: 6-12 months ### "Simply Swim has all the features I was looking for & more I didn't know I wanted!" April 30, 2026 5.0 I love to teach swimming, am proud of my little business but loathe admin! SimplySwim helps me keep my families informed and allows me to look professional out of the pool. Pros Simply Swim helps me keep admin and information organised and easily accessible. It also provides my families with secure access to amazing features including swimmer progress and certificates. It's the little things that take a product from good to amazing. I am so impressed with this product, but even more so, the support & customer service is phenomenal. Nothing is too much trouble and the turnaround time for assistance and follow up is great. They also listen to their customers and are continually improving and enhancing the product. I love that SimplySwim integrates with accounting and payment systems; it makes my life so much simpler! Cons I can sometimes struggle to find what I'm looking for: Enter the amazing support team! I've never been made to feel silly asking for assistance when I can't find the answer in the database. Alternatives considered [iClassPro](https://www.capterra.com/p/127097/iClassPro/)[SwimBiz](https://www.capterra.com/p/172327/SwimBiz/)[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/) Reason for choosing SimplySwim Recommended by another swim school Australian Review Source NC Natalie C. Owner Recreational Facilities and Services Used the software for: I used a free trial ### "Simply Swim" September 1, 2021 4.0 Exhausting, but hoping it will be worth the time investment Pros It seems to have all the features Necessary to run a swim school. Cons It is taking a very very long time to set everything up ready to use. Review Source HB Hayley B. Owner Manager Swim Teacher Sports Used the software for: 1-2 years ### "⭐ Final Rating: 4.5 / 5" April 28, 2026 5.0 SimplySwim is a strong, industry-specific solution for swim schools looking to: Reduce admin time Improve parent communication Streamline bookings and payments It’s particularly well-suited for growing swim schools that need more structure and automation without overcomplicating their systems. A reliable and practical platform that delivers on its promise to simplify swim school management. Pros One of the biggest strengths of SimplySwim is that it’s clearly built with swim schools in mind. It offers an all-in-one system that manages scheduling, attendance, billing, and customer communication in one place. Automated payments and billing – reduces manual admin and missed payments Customer portal – families can manage bookings, payments, and make-up lessons themselves SMS & email communication – keeps families informed and engaged Waitlist functionality – helps keep classes full and optimise capacity For busy swim schools, this can significantly reduce administrative workload and improve overall organisation. Cons While SimplySwim is very user-friendly overall, the main drawbacks are the time required to set it up, some limitations in reporting, and minor usability issues when managing large amounts of data or using mobile devices. Review Source CH Caroline H. Business Owner Education Management Used the software for: 2+ years ### "NOTHING SHORT OF AMAZING - NOTHING IS TOO MUCH TROUBLE FOR THESE GUYS!!" June 20, 2025 5.0 Or overall experience has been a seamless transition from a far inferior product. We looked at numerous products but always came back to Simply Swim as it was just the right size and fit for our boutique business. Pros Ease of use is fantastic and it's very intuitive (unlike other software we se for other things). Support is fantastic too, as are the add ons. Have recently added in self check in which is fantastic! Cons That you guys are too far away to pop over for coffee or take you out for lunch!!! Seriously, that's it! Alternatives considered [iClassPro](https://www.capterra.com/p/127097/iClassPro/) Reason for choosing SimplySwim iClass Pro was too complicated and big for our swim school - it was also too "American" to suit our needs. Switched from [SwimBiz](https://www.capterra.com/p/172327/SwimBiz/) Very poor product with even poorer functionality. You get what you pay for but we were forded to se Swimbiz as we were a part of a franchise at the time. Review Source DM Donna M. Owner - Head Coach Sports Used the software for: 2+ years ### "Exceptional Service" May 20, 2025 5.0 I have always found the service outstanding. I can not praise \[sensitive content hidden\] enough for all the times she has had to answer my dumb questions and been so helpful when I'm freaking out about any issues. Pros The customer service from the SimplySwim team is exceptional. I always get a quick & thorough answer. I feel they really listen to their customers feedback and LOVE that they are always improving the program. Our time on tasks is so quick & simple. The program is easy to use with great support. Cons I probably don't use the program to it's full potential. There are a lot of reports that I should probably take the time to learn. When your Enquiries List is really long it is hard to remember where you're up to and see easily what days/times people are applying for. Alternatives considered [iClassPro](https://www.capterra.com/p/127097/iClassPro/) Reason for choosing SimplySwim Loyalty to an Australian Company. Developed the online Portal App which I love. Customer service was outstanding. The program is so easy to use compared to iClassPro Review Source KB Kathy B. Administration Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Best System" April 29, 2025 5.0 Very easy system to use and navigate, customers can also book themselves in for holiday programs and assessments. The customer portal is an amazing tool and takes the pressure off us. the Staff from Simply Swim are always on call for help or advice and are lovely. Pros Simply Swim is so easy to use and if we ever have any questions the Team is always there for you to help. Outstanding Service. Cons Just a few reporting functions however we know Simply Swim are working on with us on these and hopefully will all be functioning soon. Switched from [XIA Links Server](https://www.capterra.com/p/156067/XIA-Links/) Looking for something simpler and more convenient to use and costing Review Source HW Hannah W. Director Sports Used the software for: 1-2 years ### "Constantly Improving" September 1, 2021 4.0 Administration time dramatically decreased Pros SimplySwim is one of the best on the marketing but what I’ve liked the most is their continuous support and goals to improve the software for their customers Cons Ability to complete all basic tasks (bookings for instance) on phones/tablets not currently available Alternatives considered [Jackrabbit Swim](https://www.capterra.com/p/172589/Jackrabbit-Swim/)[iClassPro](https://www.capterra.com/p/127097/iClassPro/) Reason for choosing SimplySwim Family business who seems to genuinely care about their customers Review Source MC Mel C. Centre Manager Sports Used the software for: 2+ years ### "Fantastic Swim Centre Software" July 9, 2025 5.0 We've been using SimplySwim at our swim centre for several years now, and it has truly transformed the way we manage our day-to-day operations. From class scheduling and enrolments to communication with parents and handling payments, the system has streamlined every aspect of our business. Pros SimplySwim is a fantastic tool for swim schools to organise their classes and billing. So easy to use and the customer support is great. Cons SimplySwim is great overall, and if there are any problems or glitches, the customer support are fast to help out. No real problem with it so far. Review Source DS Donna S. General Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Woree Sports and Aquatic Centre" June 25, 2025 5.0 The program is very comprehensive, and they are always willing and working to take feedback and work hard to improve the program. Pros They've got a great support network and are very quick with responses, and is a very well thought out system. Cons The quick search engine is very sensitive. Searching up names or pass numbers can be very particular. Review Source AL Alison L. Owner/operator/teacher Sports Used the software for: 2+ years ### "Best on the market swim school software" September 5, 2021 5.0 I am forever grateful I found Simply Swim. I was previously doing everything on spreadsheets and as my business grew to 40 or more students (now over 140 student) managing catch-up lessons manually was impossible. I was spending more administration time trying to give people something for free. Total insanity. Now I have Simply Swim. Easy to use, scalable, designed by \[SENSITIVE CONTENT\] who has grass roots skills in running swim schools so you know its an exceptional product built for us at the coalface of the LTS industry. Thank you K\[SENSITIVE CONTENT\],your amazing to have created this software. Pros The student timetable scheduling ease of use, SMS communications tailored at class level in attendance records in case of urgent communications regarding unscheduled closures, flexible communications in the campaigns feature to target specific clients, the parent portal for advising of student absences reduces my administration time significantly but most of all the software support is exceptional when you need advice on how to resolve a scenario. Cons I'm on the basic price plan and would love the parent portal to allow features such as student progress but I know this is available on another plan. What would be even more useful would be the ability for the parent to have an area on the portal to flag all of their available days/times for future terms. This would save a lot of administration when working out the timetable for the term ahead - Similar to a waitlist but recording term number, flag days ie: Mon,Tue,Wed,Thu,Fri,Sat,Sun, mornings and or afternoons. Currently I put that information in the "parent occupation" field on the family record. Reason for choosing SimplySwim Links management software was outrageously expensive for a small swim school to afford. Extremely complicated to understand. Simply Swim configuration setup was handled by \[SENSITIVE CONTENT\], we just provided our customer database in a format that was suitable to be imported. The first few term rollovers/billing cycles \[SENSITIVE CONTENT\] helped me through but it was easy after that. Review Source KB Kattya B. OWNER Sports Used the software for: 1-2 years ### "Simply Swim makes admin a breeze" September 2, 2021 5.0 Simply Swim has cut down on admin time for us and it has been easy to train new staff to use the system. Based on referals from other swim schools its the only system we looked at purchasing. I highly recommend Simply Swim Pros I love the user friendly features for my swim teachers and admin staff. We can access all the information we need on a daily, weekly or term basis. The features are updated regularly and the support from the team at Simply Swim and the facebook page is always fast and helpful. As an owner I can print financial and student reports and intergrate my operations with my accounting software as well. Cons That not all features are available in all packages. Not all the information in reports is easy to find Review Source DT Deborah T. Centre Manager Education Management Used the software for: 2+ years ### "Exceptional support and continual development" September 2, 2021 4.0 SimplySwim is an easy to use database and the support team are always quick to resolve any issues we have. They continue to develop new/enhanced features to ensure a great user experience. This has allowed our business to focus on the areas we need to without spending large amounts of time on administration. Pros It is user friendly and easy to navigate, there is also good 'help' documents to use for any issues. Cons The reporting can be confusing and it is difficult to find some information. Review Source SG Stacy G. Managing Director Recreational Facilities and Services Used the software for: 2+ years ### "User Friendly" September 1, 2021 5.0 Pros Simply Swim does a great job over what can be a variety of complex scenarios, and it achieves the end result needed every time. Cons Steep learning curve but the support is amazing! Reason for choosing SimplySwim The other one looked almost dos based though it wasn't. Review Source JG Jean G. Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "We love Simply Swim " September 3, 2021 5.0 We are really enjoying the benefits of this software Pros Very Easy to use and navigate. Any time we have had a problem with trying to navigate the system the customer service and support has been absolutly outstanding!!!!! Cons Honestly the only thing i can think of Is a little costly. We get the most expensive package as we wanted the certificates. Review Source Similar Products Featured ## Related categories [Swim School](https://www.capterra.com/swim-school-software/)[Club Management](https://www.capterra.com/club-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.