--- title: "LetterStream Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about LetterStream Software - reviews, pricing plans, popular comparisons to other Direct Mail Automation products and more." source_url: "https://www.capterra.com/p/235742/LetterStream/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # LetterStream Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) LetterStream ## What is LetterStream? LetterStream takes all the work out of mail by offering comprehensive printing, mailing, and document solutions that is secure and compliant to businesses across the nation. Our process is simple, yet fast. You upload your files, we print, insert and provide your mail to USPS or FedEx for mailing or shipping. No supplies needed and no trips to the post office are necessary. ## What is LetterStream used for? [Direct Mail Automation](https://www.capterra.com/direct-mail-automation-software/)[Mailroom Management](https://www.capterra.com/mailroom-management-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LetterStream?[Manage this product listing](https://www.g2.com/products/letterstream-letterstream/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LetterStream 5.0 (6) VS. [4.9 (53)](https://www.capterra.com/p/242279/PostGrid/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (6) Ease Of Use 4.9 (53) Value For Money 5.0 (5) Value For Money 4.9 (49) Customer Service 5.0 (4) Customer Service 4.9 (48) ## LetterStream alternatives [4.4 (51)](https://www.capterra.com/p/159295/Click2Mail-Mailing-Online/reviews/) Starting price $0.40 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [4.1 (109)](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/reviews/) Starting price $550.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.8 (570)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [0.0](https://www.capterra.com/p/197677/PostPilot/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/235742/LetterStream/alternatives/) ## FAQs about LetterStream Overview ### What company size and specific industries is LetterStream built for? LetterStream is designed for small businesses through Fortune 500 companies, along with non-profit organizations, government agencies, and homeowners associations. It fits organizations that need mailing and document delivery support across both commercial and public-sector settings. Features and Usability ### What are the key features of LetterStream? LetterStream offers status tracking, delivery tracking, and mailing services integration for managing mailed communications. It also includes approval process control, event triggered actions, alerts/notifications, and user management. Additional features include a customer portal, content library, customizable reports, reporting/analytics, search/filter, preview functionality, and API support. Getting Started and Support ### What training and onboarding options does LetterStream offer? LetterStream provides documentation and videos for teams getting started. Documentation offers written reference material for setup and ongoing use, while videos provide visual guidance for learning product features and following steps at a self-paced pace. Getting Started and Support ### What customer support options does LetterStream offer? LetterStream provides a knowledge base for customer support. With no reviewer feedback about support topics available, support quality, response times, and common frustrations cannot be assessed from user comments. ## Features AI summary Based on 235 Direct Mail Automation reviews Capterra reviewers highlight these as the features buyers care about most when choosing direct mail automation software: - **Data Import/Export** (**23%** of reviewers rated this feature as critical) - **Delivery Tracking** (**29%**) - **Campaign Management** (**19%**) LetterStream supports **Data Import/Export** and **Delivery Tracking**, so teams can move mailing data in and out of the system and monitor mail progress after it is sent. However, it does not include **Campaign Management**. Instead, it offers **Event Triggered Actions** (**30%**) and **Reporting/Analytics** (**23%**), which can help businesses automate mail based on specific customer actions and measure mailing performance over time, providing teams with better visibility and more timely outreach. Data Import/Export 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Delivery Tracking 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Event Triggered Actions Predefined actions automatically performed on the occurance of specific events LetterStream 11 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Data Import/Export: Import and export data to and from software applications - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Mailing Services Integration: Outsource mailing services to a third party - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Status Tracking: Track the status over time for a request, process, asset, or transaction --- Features 5.0 (6) 5.0 Based on 6 reviews ## Pricing Value for money 5.0 (5) Value for money 5.0 (5) 5.0 Based on 5 reviews ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 5.0 Based on 6 reviews Filter by rating Counts reflect reviews available in this feed. 5(6) 4(0) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Allan M. Compliance manager Used the software for: Less than 1 year ### "Flows like a LetterRiver" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 21, 2023 From the first test mail sent in May 2023 to nearly hitting 2,000 mail requests since, LetterStream has been a driving force in getting our mail that has sensitive client and company info on it out to the USPS in a timely and consistent manner no matter how many requests we throw at them in a week. What few hiccups that were had were settled faster than \[sensitive content hidden\] can cross the finish line. Pros competitive pricing, ease of use, fulfillment of mail requests are either on time or earlier than estimated, and customer service Cons If I had to pick one, it would be cool if we could manually enter the recipients' addresses within the website itself instead of doing the .csv file or the "bring your own cover page" tricks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Paralegal Used the software for: Less than 1 year ### "Exceptional Service for Critical Legal Mail Needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 5, 2024 I have been using LetterStream's online mail service to send my legal motions from Canada to clients in the USA, and I am incredibly pleased with their outstanding service. As a paralegal, the importance of timely and secure delivery of legal mail cannot be overstated, and LetterStream has consistently met and exceeded my expectations. Every piece of mail I've sent has reached its destination without any issues, which is crucial for maintaining the integrity and effectiveness of my work. Their prices are very fair, especially considering the high level of service they provide. The team at LetterStream is professional and dedicated to ensuring a top-notch experience. I highly recommend their service to anyone in need of reliable and efficient mail solutions. Thank you, LetterStream, for your exceptional service! Pros Mentioned in content below, Please see "over experience below" Cons No Cons That I have experienced thus far. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. John X. Spv Used the software for: 1-3 years ### "Great Service" 5.0 February 28, 2024 Pros Saves time and money. Save money on printing (ink), paper, envelopes, and a trip to the post office. Cons Mailing always originates from AZ so it's not always time and cost efficient. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Executive Assistant Used the software for: Less than 1 year ### "Grateful for this Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2024 It's great. I'm glad we were able to find this service as snail-mail is still pertinent in today's world. We're looking forward to trying out their postcard services too. Pros We send out notifications every month and finding a service was important so we could delegate that time to other, more important pathways. LetterStream is a very easy-to-use service that has every support question you could imagine right in their chatbot. The pricing is also incredible. It's hard not to appreciate this service. Cons There are little details that need to be set up correctly to send out our bulk mailing which can cause some extra time but it's not a true complaint. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Solo entrepreneur Used the software for: 1-3 years ### "I live in the middle of nowhere" 5.0 February 29, 2024 Exceptionally easy to use. Much easier than this fussy survey, in fact. Pros I use LetterStream for personal letters. Living 25 minutes from the post office in a very small town it's great to be able to print letters in color and mail them from desk. I also use it to mail to friends in Europe. Very affordable and saves a ton of time. Cons Nothing. It works just like I need it to. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Office Administrator Used the software for: Less than 1 year ### "Quick and Easy Experience, Reasonable Price" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 12, 2024 Great experience. I'm happy with the service. It is easy to learn. Pros Quick and easy service. Prices are very reasonable. Cons No cons to date. I highly recommend this service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.