# Panopta Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Panopta Software - reviews, pricing plans, popular comparisons to other Network Monitoring products and more.

Source: https://www.capterra.com/p/235752/Panopta

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# 

 Panopta Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Panopta

## What is Panopta?

A fully-featured monitoring platform for on-prem, cloud, & containerized deployments. With server and application performance, Panopta provides more than just basic monitoring. With the ability to perform checks from public and private spaces, you never need to trade security for robust monitoring.

## What is Panopta used for?

[Application Performance Management](https://www.capterra.com/application-performance-management-software/)[Incident Management](https://www.capterra.com/incident-management-software/)[Network Monitoring](https://www.capterra.com/network-monitoring-software/)

Top alternative

Featured

Overall rating

Based on 60 user reviews

Reviews sentiment

Positive

95%

Neutral

5%

Negative

0%

Starting price

$6

Per Feature, Per Month

Free trial  
available

Includes Free Version

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Panopta?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.fortinet.com&name=Panopta)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Panopta

4.5 (60)

VS.

[4.7 (353)](https://www.capterra.com/p/168192/Site24x7/reviews/)

Starting Price

$6

Per Feature, Per Month

Starting Price

$10

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (60)

Ease Of Use

4.5 (352)

Value For Money

4.4 (54)

Value For Money

4.5 (322)

Customer Service

4.6 (55)

Customer Service

4.5 (318)

## Panopta alternatives

[4.6 (266)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

Starting price

$395.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (53)](https://www.capterra.com/p/149314/Uptime/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[New Relic](https://www.capterra.com/p/118128/New-Relic/)

[4.5 (196)](https://www.capterra.com/p/118128/New-Relic/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/118128/New-Relic/)

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)

[4.6 (361)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)

## FAQs about Panopta

Overview

### What problems does Panopta solve?

Panopta helps IT operations, network administrators, MSPs, and SaaS teams solve blind spots in server, website, and network uptime by centralizing monitoring, detecting outages quickly, and reducing false alarms through multi-location checks. It also fixes slow incident response with customizable email, SMS, and phone-call escalation workflows.

Answer based on 41 reviews

Overview

### Which roles and teams benefit most from Panopta?

Panopta is most used by IT administrators, DevOps engineers, systems architects, and NOC teams that need continuous infrastructure monitoring, outage alerts, and performance visibility. Business owners, CEOs, CTOs, and technology directors benefit from centralized oversight, faster incident response, and service reliability that supports customer-facing operations and internal systems.

Answer based on 30 reviews

Overview

### What company size and specific industries is Panopta built for?

Panopta is designed for enterprise-tier companies and for organizations in DevOps, managed services, hosting, e-commerce, and SaaS. It is a fit for technical teams that monitor infrastructure and service performance across these industries, especially where ongoing system visibility and operational oversight are required.

Features and Usability

### What are the key features of Panopta?

Panopta includes core monitoring features such as real-time server, network, and uptime monitoring, plus availability testing from multiple locations. Reviewers often highlight alert notifications with email, SMS, and phone escalation, customizable dashboards, maintenance scheduling, and API access as key differentiators for managing incidents and visibility.

Answer based on 41 reviews

Overview

### How reliable is Panopta as a monitoring service?

Panopta provides reliable monitoring service for servers, websites, networks, and SaaS systems, with quick setup and consistent outage detection. Many operations teams and smaller service providers value multi-location checks, broad protocol coverage, and fast action during incidents, though some users want better cloud service options, deeper Java metrics, and a smoother interface.

Answer based on 14 reviews

Integrations

### Which third-party tools and platforms does Panopta integrate with?

Panopta integrates with 6 third-party tools, including BigPanda, Jira, OpsGenie, PagerDuty, Slack, and Twitter/X. These integrations cover incident management, collaboration, and alerting platforms, giving teams options for connecting monitoring data with existing workflows and response processes.

Answer based on 6 reviews

Getting Started and Support

### What training and onboarding options does Panopta offer?

Panopta provides live online training, webinars, and documentation to help teams get started. Live online sessions support guided instruction, webinars can cover product features and use cases, and documentation gives written reference material for self-paced learning and later review.

Getting Started and Support

### What customer support options does Panopta offer, and how do users rate the experience?

Panopta offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as helpful, responsive, and effective at resolving setup or notification issues, with live chat often answering quickly. Some reviewers mention slower-than-expected email replies and occasional frustration with the mobile experience.

Answer based on 19 reviews

Features and Usability

### How well does Panopta handle alert notifications?

Panopta sends fast, configurable alerts that many IT teams trust for uptime monitoring and incident response. Small businesses, hosting providers, and SaaS teams often mention phone, SMS, email, and app notifications, plus escalation schedules and maintenance pauses, though some administrators find notification setup a bit clunky or occasionally report false alerts.

Answer based on 15 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Bandwidth Monitoring

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Measure the actual bandwidth available on a local network (LAN or WiFi)

Dashboard

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Data Security

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Protect sensitive data for digital privacy

Log Access

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Collection, search, and analysis of access logs and audit logs

Network Monitoring

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Tracks and makes accessible data on the health of servers and other network components.

Panopta 29 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Test the availability of websites and/or browsers

Measure the actual bandwidth available on a local network (LAN or WiFi)

Define network parameters and threshold settings to monitor network health and take necessary precautions

Provides a channel for team members to share AI models, media files, communicate, and work together

Identify component attributes like servers, hardware, software, and manage relationships across all services

Alter the layout and content of dashboards

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Protect sensitive data for digital privacy

A chronological record of actions or occurrences within a network, software, or process

Manage and track all disruptions and incidents

Monitor the IP addresses of the incoming traffic

Collection, search, and analysis of access logs and audit logs

Schedule predetermined or ad hoc maintenance services and labor requests

Observe and track the demand, usage, progress or quality of a system, product, or user

Run tests on a network to find the root cause of network issues

Tracks and makes accessible data on the health of servers and other network components.

Monitor and manage resource utilization for network infrastructure

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Monitoring and measurement of relevant metrics to assess the performance of IT resources

Active monitoring of systems, applications, or networks

View and track pertinent metrics to find patterns and gain insights from data

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Set and monitor service level agreements to ensure timely response and resolution

Monitor or audit historical and current transactions to analyze customer account activities

Take actions to troubleshoot issues for networks, devices, etc.

Track the availability time for a designated network or website over a given period of time

Collect and analyze traffic data about website visitors

Get Advice

We can help you find the software with the features you need.

Features

4.4 (59)

4.4

Based on 59 reviews

## Pricing

Value for money

4.4 (54)

Free Trial

Basic

$6.00

Per Feature,Per Month

Value for money

4.4 (54)

4.4

Based on 54 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)[

PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[

OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[

BigPanda](https://www.capterra.com/p/134318/BigPanda/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (55)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (55)

4.6

Based on 55 reviews

## User reviews

Overall rating

4.5

Based on 60 reviews

Filter by rating

5(34)

4(23)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

HH

Heather H.

HR Assistant

Human Resources

### "So easy!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

August 24, 2021

Pros

It is ridiculously easy to learn and use. Simple buttons and easy to understand navigation and added settings.

Cons

I would love it if they offered a way to post videos directly from the site to YouTube.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AG

Amin G.

Research assistant

Higher Education

### "An app to record your teaching for class"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

July 7, 2021

The cloud Panopta provides to upload the recoded lectures is very useful for online teaching. Our school used Panopta and connected it to the school teaching website so students can listen to lectures from the school website using Panopta. Overall, it comes with many good features necessary for online teaching.

Pros

It is basically an app that you can use to upload your class explanation and use then recording as an online source. Panopta has this nice feature to cut and edit the videos very easily which is very important for many teachers who are not expert in editing videos.

Cons

The recording quality is not that good. I tried couple of time to record my lecture but I had to be very careful about any little noise since it was transformed to the voice. So having a very good quality microphone is very important. Often I had to use other platforms to record my lecture and upload it on Panopta to share with students.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

NOC Team Lead

Telecommunications

### "Basic Network Monitoring Platform for startups"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 24, 2020

not so satisfied but I think the amount of money we pay for Panopta is just fair to the benefits we receive

Pros

What I like about Panopta is it is very easy to setup. The other thing is that it has built-in SMS notification system which can be used when there are critical alerts.

Cons

Panopta lacks SNMP polling. It is limited to ICMP monitoring

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Vinayak S.

Summer Intern

Financial Services

### "Host online lectures with Panopta"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

April 6, 2019

Pros

Very user friendly. Comes with a mobile app which greatly helped me watch my university lecture videos on the go. Option to download video as well as you can put a restriction such that a user cannot download.

Cons

Sometimes the videos take a long time to buffer. The quality of video does not auto adjust with the internet speed quickly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 8, 2019

Thank you for the review Vinayak, but just to clarify, were you intending to review our network monitoring solution, Panopta? Or perhaps soundalike company Panopto?

AN

Anonymous User

Adjunct Faculty - College of Business & Economics

Higher Education

### "Quick setup and relatively easy monitorying"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

December 12, 2018

Overall they have been great to work with

Pros

Panopta’s support was very helpful in getting us up and running. So far it has been able to scale with our infrastrutures and is very user friendly when it comes to monitoring.

Cons

We've had some false positive alerts, but haven't had those in a while so we think it was a bug that they fixed or we didn't have it configured properly out the gate.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FD

Forrest D.

Director of Technology

### "I used Panopta to manage our multiple data centers. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 13, 2017

Pros

I like the flexibility of monitoring. The software that I used previously was computer based and prone to crashing. Having a web based solution is much more practical and stable.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

John B.

### "Really is always on the lookout"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 13, 2017

Panopta is a great monitoring tool. Slightly more advanced than others on the market which suits our technical requirements.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KC

Kenneth C.

### "Great external monitoring"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 10, 2017

Internal monitoring is an absolute must but nothing completes it better than Panopta. Pricing is reasonable and the source locations provided are the largest I've seen.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HK

Hayden K.

### "Great monitoring on a great price point."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

February 5, 2017

We were looking for a good remote monitoring system at a reasonable price, and Panopta has delivered exactly that. A highly configurable and yet still intuitive intercace, and a support team that are very responsive to any queries. We've had a couple of nagging issues with false positives, but each of this has been fixable.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

UP

uriel P.

### "Is Interesting Tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

February 3, 2017

Is very useful tool for monitoring, help us to monitoring our server and analize our needs, we still evaluating thank you

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/235752/Panopta/reviews/)

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