# Panopta Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Panopta the right Network Monitoring solution for you? Explore 60 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/235752/Panopta/reviews --- Panopta 4.5 (60) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Panopta Ease of use 4.3 Customer Service 4.6 ## Pros and Cons in Reviews AG Amin G Research assistant Higher Education, 501 - 1,000 employeesUsed the software for: Less than 6 months. “The cloud Panopta provides to upload the recoded lectures is very useful for online teaching.“ July 7, 2021 HH Heather H HR AssistantHuman Resources, 51 - 200 employeesUsed the software for: Less than 6 months. “It is ridiculously easy to learn and use.“ August 24, 2021 ## Showing most helpful reviews Showing 1-25 of 60 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Vinayak S. Summer Intern Financial Services Used the software for: 1-2 years ### "Host online lectures with Panopta" April 6, 2019 4.0 Pros Very user friendly. Comes with a mobile app which greatly helped me watch my university lecture videos on the go. Option to download video as well as you can put a restriction such that a user cannot download. Cons Sometimes the videos take a long time to buffer. The quality of video does not auto adjust with the internet speed quickly. Review Source Response from Fortinet April 8, 2019 Thank you for the review Vinayak, but just to clarify, were you intending to review our network monitoring solution, Panopta? Or perhaps soundalike company Panopto? RH Rafe H. VP Engineering Financial Services Used the software for: 1-2 years ### "Solid, reliable and configurable monitoring and alerting solution" December 15, 2016 5.0 We started using Panopta over a year ago after having continual problems with some of the other better-known monitoring solutions; continual false-negative reports and convoluted interfaces were causing continual problems for us. Panopta's service has proven to be very reliable, allowing us to configure the points from which our servers are monitored which mean we're getting alerts from regions very close to our users, and we've been able to extend this past simple 'ping' type tests. Their alerting services are easily configurable and adaptable, meaning our staff receives alerts promptly when necessary. We have also had no issues with simple integrations via API to any services we've wanted so far. A couple of times we haven't been able to figure out issues on our own their support has proven to be very fast to respond and diligent with following up on any lingering concerns. Happy to recommend Panopta to anyone looking for a reliable, robust monitoring solution. Pros Ease of use; reliability; configurability; alerting systems; easily integrated with other systems Cons They don't have as many 'out of the box' integrations as some of the better-known solutions, however, it hasn't proven to be a big hurdle with a little work. Review Source KH Karl H. Technical Director Internet Used the software for: 1-2 years ### "Solid performance, mostly" December 6, 2016 3.0 Overall we're happy - all outages seem to be notified. The issue we do have is false notifications, that tend to wake up engineers in the middle of the night for no reason. Pros Mostly accurate Cons False positives. Review Source VR Verified Reviewer NOC Team Lead Telecommunications Used the software for: 1-2 years ### "Basic Network Monitoring Platform for startups" September 24, 2020 4.0 not so satisfied but I think the amount of money we pay for Panopta is just fair to the benefits we receive Pros What I like about Panopta is it is very easy to setup. The other thing is that it has built-in SMS notification system which can be used when there are critical alerts. Cons Panopta lacks SNMP polling. It is limited to ICMP monitoring Review Source MC Michael C. Owner Computer Software Used the software for: 2+ years ### "Panopta is a critical element of any hosting setup" December 6, 2016 4.0 I have run a boutique hosting business alongside my web-based app development business for 17 years now. It works out well to have one company develop the software and host it. Being a small shop, I use outside services extensively to put my service offering together, and Panopta is a big part of that. I have never had problems with Panopta, it's always there when I need it. I could easily put together a system myself to monitor my websites. However, Panopta has a great feature that is difficult to replicate cheaply. Your website has a primary monitoring location - say "California". If the primary monitoring location finds your site down or unresponsive, it alerts other monitoring locations around the world. They all try to hit it then and only then determine if it's down. So if a connection on the internet is down but my site is up, Panopta won't bug me. I've never had a false alarm from Panopta. I was an early customer from what I can tell (I remember the founder emailing me directly once when I asked a question) and will be with them for a long time. The service has matured nicely over the years and really serves an important role in my company. Pros It just works. Cons Sometimes difficult to setup, but the complexity is expected for the service provided. Review Source RL Richard L. Enterprise Architect Financial Services Used the software for: 2+ years ### "Panopta is reliable" December 7, 2016 4.0 I switched from Pingdom after they made "improvements" that rendered a good product unusable. Switching to Panopta was easy, and gave me some extra flexibility in composing checks across multiple protocols. After two years I have not missed a single outage thanks to Panopta, the service is consistent and reliable. My main complaint is that their configuration UI is somewhat clunky and slow. Multiple page reloads are often performed for simple updates, and this can make it very slow to make bulk changes. A rewrite using up-to-date single-page techniques would make the UI experience much more fluid. Pros Reliability. Flexible checks. Cons Config UI is slow and clunky. Review Source Response from Fortinet December 19, 2016 Hi Richard! Good news! We are releasing our beta 2.0 UI the first week of January. Keep a look out and please send us your thoughts and suggestions as the updates progress. KP Keith P. Managing Director Information Technology and Services Used the software for: 2+ years ### "Great service" December 6, 2016 5.0 I was first attracted by their brilliant name and tag line. Looking into the service I was quite impressed at how it operated. We immediately signed up and use it to monitor a few handfuls of nodes. We have now used it for a few years and love it. Our only gripe, and it's more my personal expectations, but faster email response and a reseller or affiliate program :) Pros Absolutely perfect minutely monitoring. Cons Support doesn't reply as fast as cPanel. Possibly just my unrealistic 3-hour expectations though. Review Source KP Kim P. Content Production Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Panopta is a Life Saver!" December 6, 2016 5.0 Our servers went down before and after we signed up for Panopta's monitoring service. The difference is that we can act on it immediately now. It took literally 2 minutes to setup the service once we had signed up. The wizard did all the work. Now we get texts and emails within a minute of anything happening. This kind of peace of mind is priceless. Pros Easy to setup. Can monitor just about anything we would need. Cons Have not experienced anything negative yet on Panopta. (Been using it for over 2 years) Review Source AF Andy F. CTO Computer Software Used the software for: 2+ years ### "Just the right amount of monitoring" December 6, 2016 5.0 We use Panopta as our front-line monitoring system at Nutshell, a SaaS product. In particular, we needed a tool that would notify the team via phone call, for late-night coverage. Panopta made this easy. We struggled with the iPhone app at first, but they've launched a new version which works great for us. It's nice to get an iPhone notification as a heads-up before we escalate to phone/text. The UI to attach notification schedules to services is a bit unwieldy, but they've made significant progress. We lean toward a simple configuration, ("Is the app up?"), and put members into several escalation groups (iPhone -> text -> phone). The effort, cost, and overhead of PagerDuty haven't proven necessary. Panopta's actual core monitoring platform has been bulletproof for us: no false positives, immediate notifications. It helpfully covers things like SMTP, DNS, and SSL expiry, too. We use other monitoring platforms, but Panopta is the source of truth, for both the operations team and the rest of the company! Pros Phone call alerting, bulletproof monitoring, straightforward monitoring of an HTTPS endpoint Cons The UI to add a new team member to an existing schedule is a bit kludgy Review Source VR Verified Reviewer Adjunct Faculty - College of Business & Economics Higher Education Used the software for: 1-2 years ### "Quick setup and relatively easy monitorying" December 12, 2018 5.0 Overall they have been great to work with Pros Panopta’s support was very helpful in getting us up and running. So far it has been able to scale with our infrastrutures and is very user friendly when it comes to monitoring. Cons We've had some false positive alerts, but haven't had those in a while so we think it was a bug that they fixed or we didn't have it configured properly out the gate. Review Source FD Forrest D. Director of Technology Used the software for: Less than 6 months ### "I used Panopta to manage our multiple data centers. " June 13, 2017 5.0 Pros I like the flexibility of monitoring. The software that I used previously was computer based and prone to crashing. Having a web based solution is much more practical and stable. Review Source eM eamonn M. devoops Computer & Network Security Used the software for: 6-12 months ### "devops engineer" January 16, 2017 5.0 I like the service once setup properly. Something lacking is good java/jmx monitoring, not easy to read and no heap/garbage collection metrics I can see. The UI needs to be revamped I think, more ajax calls etc. Pros Works once setup properly Cons More advaced metrics like java tomcat metrics. The ui is not too user friendly Review Source AC Andrew C. Used the software for: ### "Panopta gives me peace of mind" December 19, 2016 5.0 Our small firm uses Panopta to monitor critical services on our client and collocated servers. Over the years we've used in-house, self-hosted or other third party solutions. None have offered the features, value, ease of use or reliability of Panopta. They are quick to respond to any questions and are now an integral part of my business. Review Source JW Joseph W. Used the software for: ### "Great Value" December 6, 2016 4.0 We made a good choice with Panopta. For a very reasonable annual fee, I am able to keep an eye on server health, easily configure uptime and content monitors, and customize my alerts pretty easily. I've had responsive support and can see the developers continue to invest in the product. Review Source SM Shabbir M. Used the software for: ### "Reliable Experience " December 15, 2016 5.0 I setup Panopta to monitor the uptime of my servers to make sure we had little to no downtime. Any questions or issues that arose, Panopta support team was there to help. The control panel configuration setup was also a seamless process. Review Source RA Robin A. Used the software for: ### "Panopta System Monitoring" December 15, 2016 5.0 The Panopta software does what is says on the box. We manage all our customer systems using Panopta and know immediately if anything needs attention via email alerts. This service is invaluable to us. Review Source DM David M. Used the software for: ### "Panopta service" December 19, 2016 4.0 Good, powerful monitoring service, like how you can set thresholds for the alerts, would be good if you could 'force' a retest at any time but otherwise very happy with Panopta. Review Source MR Mike R. Used the software for: ### "Great Value For The Money" January 31, 2017 4.0 Although we're new to Panopta, it's been a huge leap over the products we've used in years past. The price can't be beat and it does exactly what we want it to do. Review Source CC Christopher C. Used the software for: ### "Panopta and External Monitoring" January 6, 2017 4.0 I have used Panopta for 4 years as a way of externally monitoring my company websites and perimeter hardware. It has worked quite well. Review Source JB John B. Used the software for: ### "Really is always on the lookout" February 13, 2017 4.0 Panopta is a great monitoring tool. Slightly more advanced than others on the market which suits our technical requirements. Review Source JD Jonathan D. Owner Computer Software Used the software for: 1-2 years ### "Great System Monitoring Solution" December 6, 2016 5.0 Panopta has been wonderful for providing server monitoring for our applications. The ability to add custom dashboards to show key metrics and add alerts when those metrics are out of policy has been key to monitoring our physical infrastructure and has allowed us to focus on running our products vs running our systems. I would highly recommend to anyone looking to monitor public/private cloud and physical systems. Pros \- Cheaper than competitors - More features than competitors of similar price - Very robust dashboard an alert system Cons \- Dashboards can be a bit difficult to change - Not all features are obvious and can take some getting used to Review Source Response from Fortinet December 19, 2016 Hi Jonathan, We agree, the current dashboard has some faults. Keep an eye out for our Dashboard revamp coming in the beginning of January! Let us know what you think and send us some feedback so we can continue to make improvements. SC Seth C. President Broadcast Media Used the software for: 2+ years ### "Uptime Lifeline" December 6, 2016 5.0 It's hard enough to keep up with servers 24/7/365 let alone when I'm traveling. The website and app make outages easy to manage when I'm on the go. The alerts come right to my phone. For the price this may be the best vendor I have. Scratch that, "IS"! The price is the same as when I signed up yet now I have a public status page and agent heartbeat to keep my business ticket. It's alive and well. Thanks Panopta! Pros Agent heartbeat has a very light footprint on the servers. The flexibility of outage alerts is easy to customize as well. Cons Once, in a while I'll get a false alarm. Although, it's typically due to a new monitoring IP that needs whitelisting. Not too much trouble at all. Review Source Response from Fortinet December 19, 2016 Hi Seth! We could definitely do a better job of notifying you about new monitoring node IP addresses, I'll bring it up to our product team. In the meantime, you could subscribe to our mailing list or RSS feed for quick updates! You can find both here (https://www.panopta.com/monitoring-network/) MS Mihir S. CTO Legal Services Used the software for: 2+ years ### "Excellent Monitor Tools." December 6, 2016 5.0 We have been using Panopta for a couple years now and find it extremely useful, we have a network of sites that we need to monitor for uptime and we thoroughly depend on Panopta now to monitor their uptime, Panopta has alerted us instantly when the sites or servers are down and helped our team identify issues when a resource is down right away. I would recommend this to anyone is need for a monitoring resource. Review Source AG Amin G. Research assistant Higher Education Used the software for: Less than 6 months ### "An app to record your teaching for class" July 7, 2021 4.0 The cloud Panopta provides to upload the recoded lectures is very useful for online teaching. Our school used Panopta and connected it to the school teaching website so students can listen to lectures from the school website using Panopta. Overall, it comes with many good features necessary for online teaching. Pros It is basically an app that you can use to upload your class explanation and use then recording as an online source. Panopta has this nice feature to cut and edit the videos very easily which is very important for many teachers who are not expert in editing videos. Cons The recording quality is not that good. I tried couple of time to record my lecture but I had to be very careful about any little noise since it was transformed to the voice. So having a very good quality microphone is very important. Often I had to use other platforms to record my lecture and upload it on Panopta to share with students. Review Source KW Kevin W. Production Support Manager Computer Hardware Used the software for: 2+ years ### "Powerful Intuitive Website Monitoring - Just Lacks a Couple of Features" December 6, 2016 5.0 I love Panopta. It is my favorite platform for just monitoring websites. The outage simulator, easy tree-style interface, and awesome support will always make it a great system to work with. Just needs a few extra features such a RUM, APM, etc. There are other competitors that offer similar services for similar prices while also offering additional features as part of the over package. But, competitor's support is lacking as well as ease of use. Pros \- Nested Object Interface - On-Call Schedule Built-In - Calling for Free - Large amount of monitor types - Large amount of locations. Cons \- No RUM - No Docker - No APM Review Source Response from Fortinet December 19, 2016 Hi Kevin! The good news is that most of what you suggested is on our roadmap; our Docker integration is coming soon! I'll shoot you a quick email with more details. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.