# Frankli Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Frankli the right Performance Management System solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/235771/Frankli/reviews --- Frankli 4.6 (11) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Frankli Ease of use 4.6 Customer Service 4.6 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AM Anna M. Business Support Manager Marketing and Advertising Used the software for: Less than 6 months ### "Already seeing the benefits!" September 21, 2021 4.0 We have recently brought Frankli into our business with the over arching objective that Frankli will help us ensure consistency of the employee experience across our teams. We are yet to roll out all the features but the feedback so far has been really positive. Managers are loving the 1:1 feature especially with clear agendas/talking points and being able to note actions to follow up on. Our employees are loving how easy the platform is to use and being able to have clear goals and visibility over progress. With this product there will be no surprises when it comes to reviews which is a win for both managers and their reports. Pros The user experience is great. Frankli is easy to use and very user friendly. So far we are finding a lot of benefit in the 1:1 functionality especially being able to load default agendas/talking points to ensure that all managers are following a consistent agenda. This is also the first time we as a business have had clear OKR's for our staff. We love that we can load company goals and then cascade these down to a team and individual level. This motivates staff to know their impact on the business and how their contribution is helping the business achieve its goals. Cons We would love to be able to customise some of the features a bit more. Including frequency of 1:1's ie, bi/tri-weekly, bi/-monthly, and have more than one 1:1 scheduled with an individual. Also with OKR's being able to have a goal manager as well as a goal owner, this is to allow managers to update/edit goals without having to be goal owner on all their reports goals. We would also love more integration with google such as ability to book meeting rooms through google calendar for 1:1's, ability to see if someone declines a 1:1 calendar invite, link to google docs/sheets for career roadmaps, employee docs etc Alternatives considered [Lattice](https://www.capterra.com/p/151676/Lattice/)[Culture Amp](https://www.capterra.com/p/154170/Employee-Effectiveness/)[15Five](https://www.capterra.com/p/140437/15Five/) Reason for choosing Frankli User Experience, confidence in the ongoing support from Frankli, had the key features we were looking for, customisable language, price point. Review Source Response from frankli September 22, 2021 WOW It's reviews like this that make all the hard work & long days worthwhile, we really do appreciate all of the feedback. Let's schedule a call for the 1:1's suggestions provided & I'm sure we can turn this around quickly for you guys. Thanks again, for your feedback & ongoing custom/support, it means the world NM Niall M. Managing Director Human Resources Used the software for: 2+ years ### "Frankli Review" September 22, 2021 5.0 As we fully embrace our Hybrid model where our teams will work from home more often than in the office Frankli has now become more critical for us. Having clearly defined goals that are aligned to the business goals and ensuring there are monthly check-ins with your manager are key to keeping our teams engaged and keeping a focus on the key things we need to prioritise. We have no problem coming up with good ideas but implementation has always been a challenge, Frankli keeps us on top of the key issues in the business ie the agreed goals. Pros Ensuring we have a system that 1. Provides clear goals for all staff. 2. Aligns individual goals with organisations goals (really powerful) 3. Ensure regular one to one between all colleagues and their manager 4. Simple to use and get up and running quickly As we fully embrace our Hybrid model where our teams will work from home more often than in the office Frankli has now become more critical for us. Having clearly defined goals that are aligned to the business goals and ensuring there are monthly check-ins with your manager are key to keeping our teams engaged, Cons We probably tried to run too many of the features initially, we launched the Goal setting, performance appraisal and 360 Degree feedback in one and were not ready internally for all that change. In all honesty that was a reflection on us not managing the change process correctly and was not a fault of the software. My advice would be to start with one feature at a time and roll our other elements in time. Review Source Response from frankli September 23, 2021 Appreciate you taking the time to share your thoughts on Frankli. Thank you for your continued support. EM Eamonn M. Operations Manager Pharmaceuticals Used the software for: 1-2 years ### "Sl controls operations" September 16, 2021 4.0 Pros The ease of use to setup goals and key results alongside the 1:1 with easy talking points Cons Lack of MS Teams integration would be a downside Review Source Response from frankli September 17, 2021 Thanks for your feedback We have some exciting developments coming in the next couple of weeks for MS Teams integrations which we hope you'll love. SR Shauna R. HR Manager Computer Software Used the software for: 2+ years ### "I recommend this platform" October 22, 2021 4.0 Overall, Frankli is a great engagement tool. We use it as part of our onboarding process; our cadence of monthly one to ones between manager and employee; our company goals waterfall to every employee; it manages our performance review process; and we also utilise the Praise function. It has great functionality, and is easy to use. Pros It's ease of use - very intuitive from first use. Easy to find others within the organisation - the org chart function is very useful, particularly to new employees. Really like the Praise function - it is used organically in our organisation. We use it for monthly one to ones - the recently improvement to the scheduling function has enhanced this. Also good compared to other tools I've used in the past for performance review process. Cons Further enhancement of the scheduling function to allow the user to set up a teams meeting would be very beneficial. Ability to organise, or filter, OKR's while in one-to-one view would be helpful. Review Source Response from frankli October 26, 2021 Thanks for taking the time to provide some feedback on Frankli. We will look at the OKR filtering & MS Team suggestion for you, thanks again for raising this. RB Richard B. Managing Director Financial Services Used the software for: 6-12 months ### "Supporting our growth" October 11, 2021 5.0 Our experience with the Frankli has been fantastic. The support of the Frankli team and their excellent articles has really helped develop our understanding of OKRs and enhance our approach to performance and learning & development based on global trends and best practice. Pros For a business which is growing at a rapid rate, the development of our people and supporting our team leaders in helping that development is a really important to us. Frankli’s platform has helped us having meaningful conversations around performance, development and ambitions. Cons For the less experienced team leaders, the array of options could be a little overwhelming. However, Frankli guided us in phasing in the rollout which really helped us to improve our early adoption. Review Source Response from frankli October 13, 2021 Thanks for taking the time to provide your feedback, we appreciate your continued support. KM Keith M. CEO Industrial Automation Used the software for: 2+ years ### "SL Controls" October 13, 2021 4.0 Excellent product that has greatly increased SL Controls employee engagement. The feedback from the staff has been extremely positive. Frankli has allowed SL Controls to achieve purpose through engagement throughout the company facilitating company performance and company strategy realisation. Pros The ease of use of the system, how it looks and feels, OKR setting and tracking, Praise functionality Cons No but the character entry and the ability to save and review notes from previous meetings is difficult during current 1:1 meetings. Shared notes is a bit pointless in the overall scheme of the 1:1 process. Reason for choosing Frankli Look and Feel, extensive features and engagement tools. Review Source Response from frankli October 18, 2021 Thanks for taking the time to provide some feedback we greatly appreciate your continued support. AM Aileen M. Healthcare Manager Human Resources Used the software for: 2+ years ### "My review " September 20, 2021 5.0 All goals and reviews and one to ones now finally in one place for all to access. Pros The features i use most are the Goals in Frankli for my team and I and secondly the Review section . Cons I Dont like the way other people in organisation can tag your goals and therefore be part of them. Review Source Response from frankli September 21, 2021 Thanks for your feedback, we appreciate you taking the time to share your thoughts on Frankli. As a goal owner, you can remove anyone from a goal by navigating to Goal/Edit Goal and remove them from there, hopefully, this helps in future. EZ Erik Z. CEO & Founding Director Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Frankli - Heart of Mevo OKR programme" September 21, 2021 5.0 Great, easy, simple to use, and super approachable for the whole team. Pros Intuitive, and easy to use. Really approachable for the whole team. Cons Given the product is still quite new everyone in a while there will be a funny UX constraint that the product team may not have got to. Every time we have raised these with the Frankli team though the issue has been resolved in a week or less. Review Source Response from frankli September 22, 2021 Thanks for taking the time to provide feedback, we are delighted to hear your experience thus far has been a positive one We especially love hearing that our approach to Customer Service/working directly with you in a timely manner is adding additional value to you & your teams. IK Iwona K. Director of People Accounting Used the software for: Less than 6 months ### "Great people mgmt software" September 20, 2021 5.0 Helps with maintaining the consistency of 1:1 with team members and with identifying and achieveing their goals and objectives. Pros Easy to use people management software that helps to maintain focus on team members development and performance. Cons There aro no disadvantages of Frakli that I can think of at the moment. Review Source Response from frankli September 21, 2021 Thanks for your feedback, delighted to hear you're loving Frankli. We will continue to work hard to deliver a platform that delights you & your people. CW Caroline W. Snr HR Services Consultant Human Resources Used the software for: 2+ years ### "User friendly and easily accessible solution to Performance Management needs in our organisation" September 29, 2021 5.0 Pros Ease of use, availability of training materials and compatibility with remote/blended working Cons There were some aspects of the software that did not immediately meet our needs but the Frankli team were very accommodating in making changes as required Review Source Response from frankli September 30, 2021 Thanks for taking the time to share your thoughts on Frankli. DM Debie M. CX Team Manager Accounting Used the software for: Less than 6 months ### "Great for 1:1's" October 14, 2021 5.0 Pros Managing my 1:1 meetings is so easy through Frankli. Setting goals and keeping track of them is great. Cons Maybe the fact that there's so much in it and I am not totally familiar with all the features yet. Review Source Response from frankli October 19, 2021 Thanks for taking the time to provide some feedback on Frankli. Delighted to hear your 1:1s & Goals setting are made easier with Frankli. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.