# Infor CloudSuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Infor CloudSuite the right Business Management solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/235778/Infor-Cloud-ERP/reviews --- Infor CloudSuite 4.1 (9) [View alternatives](https://www.capterra.com/p/235778/Infor-Cloud-ERP/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Infor CloudSuite Ease of use 3.5 Customer Service 3.9 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KS Kimberly S. Patient Service Representative Hospital & Health Care Used the software for: 2+ years ### "Tracker Keeper " May 29, 2025 5.0 Overall, my experience is positive. I enjoy Infor as it is easy to manage and be able to see the above of what I had stated in my likes. Pros What I like most about Infor is the ability to not only see my schedule but to check my hours, request PTO, update my personal information, seeing the description of my job title and pay rate, as well as being able to see and print my paystubs. This is also a great way to be able to keep track of how much PTO one has so this way they can avoid maxing out. Cons What I dislike about Infor is being locked out after 3x as sometimes it'll have a glitch where I put in my correct password but it doesn't catch it resulting in the software telling me it is incorrect. Review Source CG Cardi G. Sales Retail Used the software for: 6-12 months ### "Businesses: Check This out!" April 21, 2025 5.0 Pros Helps to keep business information organized and all in one place for easy access. Cons Wish there was easier way to share and send information to others Review Source VR Verified Reviewer President Wholesale Used the software for: 2+ years ### "Total Scam" September 5, 2019 1.0 Horrible Pros Nothing - it's very difficult to navigate thru the system. Cons Everything. First of all, the distributor that we used to buy the product has no clue to the capability of the system. Their only tactic is to lower the selling price of the software until you think it's a no brainer to buy. Then the fun begins. At first you start training with the distributor, until you realize that they have no idea how to make this thing work. Then you deal with Infor direct (at a higher hourly rate). You keep going as you think it will eventually work out. Who would think a company could stay in business selling a product that really is not usable in the real world. The biggest problem is that it is so slow, that it takes forever to complete tasks. $100,000+ later (for small companies), you realize that you now have a big right-off for your business. It's now 2 1/2 years since we started this project & we will probably scrap it. The good thing is that we never went live and are still using our old system, which works fine. I've heard of companies that went live & then realized it didn't work. If you care about your time, money & stress level, stay away. BUYER BEWARE. Review Source NR Nimesh R. IT Expert Information Technology and Services Used the software for: 1-2 years ### "Infor Cloud ERP Has Been a Reliable Solution" May 1, 2024 5.0 Pros I like the efficiency of the features of Infor Cloud ERP. Infor Cloud ERP is so reliable. Cons No dislikes about Infor Cloud ERP. Infor Cloud ERP meets our needs. Review Source VR Verified Reviewer Material Planner Furniture Used the software for: 2+ years ### "Great to use with slight learning curve" October 13, 2020 4.0 Good experience. It has been a good tool to help me do my job. It has taught me new things about the supply chain and the tools you can use to optimize your job performance. Pros There are a lot of features to use and choose from that can ultimately help you do your job successfully. The data that runs behind the scenes can help to make good predictions of the future or alert you of any potential issues in supply chain planning Cons There is an overwhelming amount of forms and a light learning curve to understand everything. I also dislike that you have to open more than one page in order to view other site locations. I would prefer to be able to see this all on the same page. Review Source CM Casey M. Showroom Manager Food & Beverages Used the software for: 2+ years ### "Worked fine, then they went to version 11" May 4, 2018 3.0 Customer service is OK. They have been available for the most part, and fairly responsive when issues arise. Pros Some features make it easier to fine esoteric orders and product that have been processed in years past. This is one feature I would consider an upgrade. Cons Everything is based on your Internet Connection. Bugs aside, this can cause delayed loading time when generating documents. Former versions operated more like a spread sheet, allowing you to hop from cell to cell. Now there Review Source MaI Mario alberto I. Formación Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Soporte de la herramienta" November 14, 2022 4.0 regular Pros las funciones que tiene son muy buenas paero no la sabemos utilizar Cons No hay soporte ni manual de la herramienta ni capacacion en la nube que nos despeje las dudas Review Source SC Sohil C. Used the software for: ### "Good Product" May 29, 2016 5.0 Good Product to use Review Source BO Brandon O. Wholesale Used the software for: ### "null" June 3, 2019 5.0 Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.