---
title: "AccuMed Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about AccuMed Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more."
source_url: "https://www.capterra.com/p/2358/AccuMed/"
page_type: "product"
language: "en"
---

# 

 AccuMed Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

AccuMed

## What is AccuMed?

AccuMed EHR is the complete solution built for Behavioral Health and Substance Use facilities that seamlessly links all aspects of your business and clinical needs to help you provide greater quality of care, productivity and enhanced patient/staff relations, empowering your organization to function at peak capacity. AccuMed offers MAT capability, Telehealth, Fiscal & Clinical Dashboards, and RCM for everyone.

## What is AccuMed used for?

[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Psychiatry Electronic Medical Records](https://www.capterra.com/psychiatry-electronic-medical-records-emr-software/)[Mental Health](https://www.capterra.com/mental-health-software/)

Top alternative

Featured

Overall rating

Based on 15 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for AccuMed?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.accumedic.com&name=AccuMed)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### AccuMed

4.3 (15)

VS.

[4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/)

Starting Price

Contact vendor

Starting Price

$32

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (15)

Ease Of Use

4.3 (498)

Value For Money

4.6 (8)

Value For Money

4.2 (382)

Customer Service

3.9 (14)

Customer Service

4.2 (430)

## AccuMed alternatives

[4.6 (77)](https://www.capterra.com/p/180647/Remedly/reviews/)

Starting price

$89.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.6 (114)](https://www.capterra.com/p/129851/MedicsPremier/reviews/)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.0 (1,284)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

## FAQs about AccuMed

Overview

### Which roles and teams benefit most from AccuMed?

AccuMed benefits healthcare administrators, compliance leaders, and outpatient operations teams that need tighter control over records, billing, and regulatory workflows. Clinical and care staff use it to document services and coordinate patient information, while front-desk, training, and ownership roles rely on it to streamline daily administration and oversight.

Answer based on 15 reviews

Overview

### What company size and specific industries is AccuMed built for?

AccuMed is designed for behavioral health organizations, substance abuse treatment providers, MAT programs, integrated primary healthcare practices, health homes, and HIEs. The product fits healthcare groups that need telehealth, e-prescribing, dashboards, reporting, and customizable workflows, rather than a specific company size alone.

Features and Usability

### What are the key features of AccuMed?

AccuMed offers appointment scheduling, patient intake, and calendar management for practice operations, plus EHR/EMR, charting, clinical notes, and treatment planning for records management. It also includes claims management, billing and invoicing, payment processing, patient portal, role-based permissions, audit trail, and telemedicine.

Getting Started and Support

### What training and onboarding options does AccuMed offer?

AccuMed provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review.

Getting Started and Support

### What customer support options does AccuMed offer?

AccuMed provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. These channels give users multiple ways to get help, from self-service articles to direct contact. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations.

## Features

AI summary

Based on 4,063 Electronic Medical Records reviews

Capterra reviewers point to these as the top priorities when selecting electronic medical records software:

-   **HIPAA Compliant** (**75%** of reviewers rated this feature as critical)
-   **Patient Records Management** (**62%**)
-   **Charting** (**63%**)

AccuMed supports all three features buyers value most: **HIPAA Compliant**, **Patient Records Management**, and **Charting**. Together, these capabilities help healthcare organizations protect sensitive patient data, maintain complete and accessible records, and document care accurately, allowing teams to improve compliance, support clinical workflows, and deliver more consistent patient care.

HIPAA Compliant

5.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Patient Records Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Charting

4.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Medical Billing

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage billing and payments for a healthcare provider

Patient Scheduling

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Book and manage patient appointments and follow-ups

EMR/EHR

4.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Create and securely store digital patient records

AccuMed 122 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs
- Case Notes: Access and track notes regarding case activities and updates within case files
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Claims Management: Process of submitting and following up on claims with insurance companies
- Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate
- Claims Tracking: Process of tracking new and submitted claims and the status of submitted claims
- Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems
- Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician
- Code & Charge Entry: Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule
- Coding Assistance: Automatically generates E/M codes based on information collected during patient charting
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Credit Card Processing: Accept and process credit card transactions
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customizable Dashboard: Alter the layout and content of dashboards
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Dashboard Creation: Creation and customization of dashboards
- Data Import/Export: Import and export data to and from software applications
- Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies
- Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action
- Denial Management: Process of investigating, analyzing, and resolving denied insurance claims
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
- Documentation Management: Manage product specific documents in a categorized order
- Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid
- E-Prescribing: Transmit prescriptions to pharmacies electronically
- EHR/EMR Integration: Allows integration with Electronic Medical Records (EMR) and Electronic Health Records (EHR) systems
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- EMR/EHR: Create and securely store digital patient records
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- For Group Therapy: For mental health professionals providing therapy to multiple patients at the same time
- For Healthcare: Software designed for the healthcare industry
- For Mental/Behavioral Health: For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc.
- For Psychiatrists: Must serve psychiatrists/psychiatric practices
- For Substance Abuse Therapy: For mental health professionals that specialize in substance abuse therapy/programs
- Forecasting: Form predictions based on past and present data/trends
- Forms Management: Store, manage and track all forms in a centralized location
- Handwriting Recognition: To scribe and interpret the written words received from online or offline inputs
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Historical Reporting: Information, data and reports that are being tracked over time
- ICD-10 Compliance: Manage the intricacies of ICD-10 cataloging and ensure clinic compliance
- In-Patient Management: Care of patients who are admitted and stay in the hospital overnight
- Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc.
- Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims
- Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage
- Inventory Control: Monitor product stock levels
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Invoice History: Store and view prior invoices for each account/client
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged
- Medical Billing: Manage billing and payments for a healthcare provider
- Medication Alerts/Warnings: Alerts/warnings for potential allergies or interactions triggered by medications
- Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Location: Manage and support multiple locations
- Multi-Physician: Supports practices with multiple healthcare professionals
- ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL
- Online Intake Forms: Online forms for managing client intake
- Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more
- Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health.
- Patient Intake: Patients can register for appointments in advance online
- Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc.
- Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
- Patient Scheduling: Book and manage patient appointments and follow-ups
- Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments
- Payment Processing: Accept, record, and reconcile financial transactions
- Physician Scheduling: Manage physician availability and schedules
- Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more
- Pre-Registration: Manage the pre-registration process
- Prescription Management: Prescribing, renewing, and keeping a record of the medicines given to an individual or animal
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Records Management: Ability to record, store, update, and retrieve information
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Referral Tracking: Log and store the source of contacts/leads
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Remittance Advice: Document insurance payer providing an explanation of benefits (EOB).
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue
- Revenue Recognition: An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it.
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Telemedicine: Meet with patients remotely
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Therapy Notes: Tools to help therapists document, record, and recall patient encounters
- Third-Party Integration: Addition of necessary external data, applications, tools, or features
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.2 (12)

4.2

Based on 12 reviews

## Pricing

Value for money

4.6 (8)

AccuMed EHR

Contact Vendor for Pricing

AccuMed OTP

Contact Vendor for Pricing

AccuMed Small Office (SO)

Contact Vendor for Pricing

AccuMed RCM

Contact Vendor for Pricing

Value for money

4.6 (8)

4.6

Based on 8 reviews

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## Support, customer service and training options

Customer Service

3.9 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.9 (14)

3.9

Based on 14 reviews

## User reviews

Overall rating

4.3

Based on 15 reviews

Filter by rating

5(7)

4(6)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CA

cindy A.

Director of Outpatient Operation and Compliance

Mental Health Care

### "My experience with using and working with AccuMed"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

April 24, 2024

I have worked with Accumed in more than one capacity for over 10 years - I have recently referred them to a newly licensed mental health agency - who has smoothly integrated their EHR platform with minimal issues.

Pros

Accumed EHR and Billing system is extremely user friendly - easy to navigate and learn.

Cons

As with any system there are sometimes "glitches" that can be disruptive to workflow - however, they are a responsive customer service team that is ready and willing to assist.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MD

Marcy D.

Training

Mental Health Care

### "A Positive User Experience in Advanced Healthcare Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 3, 2024

Overall, despite its learning curve, the benefits of Accumedic's excellent customer service and user-friendly interface make it a highly valuable EHR system, greatly appreciated in the healthcare management sector.

Pros

Accumedic's customer service is exceptional, providing responsive and helpful support, which greatly enhances the overall user experience. The system's usability is top-notch, offering an intuitive and efficient interface that simplifies healthcare management tasks.

Cons

One notable drawback of Accumedic is its steep learning curve, which may initially challenge new users, requiring significant time and effort to master its comprehensive features and capabilities.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JP

Joann P.

Owner

Mental Health Care

### "AccuMed is the best!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 14, 2023

It has been an excellent experience. As a new practice, I was having issues with a previous EMR. An AccuMed team came in on a holiday weekend to set up my EMR, manage the usernames and passwords. I was up and running immediately. They were available to help make the transition a smooth one.

Pros

AccuMed is a wonderful EMR system. It is easy to learn, easy to use. The team at AccuMed are extremely responsive, very helpful and answer your concerns immediately. I have used many systems but AccuMed is the best one. I highly recommend.

Cons

There are no features that I did not like.

Switched from

[Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)

Valant did not have the customer support, was not user friendly and was very difficult to manage.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AR

Angela R.

Director of Compliance and Operations

Health, Wellness and Fitness

### "EHR for Behavioral Health"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 29, 2023

Pros

From start to finish, Accumed has been user-friendly and has offered top-notch customer service.

Cons

Integrations with other platforms can take some time and effort

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JP

Jm P.

Care Manager

Mental Health Care

### "Poor customer service"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

3/10

August 23, 2022

I have to call AccuMedic A LOT... A LOT. Every person who answers is exceptionally NOT friendly. They are very short with me, interrupt me when I am speaking, and are impatient if I cannot quickly find the information they are requesting. I literally hate calling them because it's so uncomfortable. They need to hire friendlier people.

Pros

Not much. Not at all user friendly. Quick response time to issues.

Cons

It is always, ALWAYS crashing, glitching, etc. I have to call at least 5x per month. Customer service makes me dread calling them for anything.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AD

Amy D.

Medical Records

Hospital & Health Care

### "Very Helpful Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

April 14, 2022

Pros

The ease of screening in to start your shift.

Cons

Sometimes difficult to place face right for device to take temperature.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AT

Angel T.

Center Director

Medical Practice

### "Accumedic"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

8/10

May 12, 2021

Overall I would recommend this software.

Pros

I like that it is almost 100% customization for your organization.

Cons

I prefer a faster turnaround with requests and/or technical issues.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PO

Pamela O.

DHS Director

Individual & Family Services

### "Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 12, 2021

Generally, we have had a positive experience with Accumedic. Recently support requests have been a little slower to resolve but not a consistent problem. Start-up was great - a lot of support, techinical assistance and training.

Pros

Ease of use Linkage between appointment/treatment plan/progress note Tailoring of forms Ability to set up work flows/processes Linkage between clinical activity and billing

Cons

Reports can be difficult to obtain Not always advised ahead of time of program updates

Reasons for choosing AccuMed

Ease of use; applicability to a clinic setting; met what we were looking for in the areas of treatment plan and service notes and billing

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

Jeff S.

CAIO

Hospital & Health Care

### "Family Service League, Inc. Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

May 7, 2021

Very positive.

Pros

User friendly, intuitive and we have successfully created innovative workflows, connections (interoperability). \[SENSITIVE CONTENT HIDDEN\] is particularly expert and has been our partner for some time.

Cons

Less about the software than the structure/responsiveness of support/development team. Sometimes SLAs come and go. Although we have created dashboards, would love for this (business analytics/reporting) to become part of core business.

Switched from

[myAvatar](https://www.capterra.com/p/209716/myAvatar/)

Couldn't get to a fully integrated (PM and EMR) place-never ended up billing out of Avatar.

Alternatives considered

[Foothold](https://www.capterra.com/p/118751/AWARDS/)

[Qualifacts CareLogic](https://www.capterra.com/p/267145/CareLogic-Enterprise/)

Reasons for choosing AccuMed

We had historically been using Accumedic for PM, and when we were ready to make switch from Avatar, Accumedic had impressively developed their enterprise application.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LG

Lorraine G.

Asst. Executive Director

Executive Office

### "Forestdale Inc. review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

May 6, 2021

Revenue cycle management, thus far, has been great. \[SENSITIVE CONTENT HIDDEN\] is responsive, on top of the work, and proactive in configuring solutions. The software development for our needs can tend to be slow. There are meetings where we come to an agreement for a deadline and find that it's missed and we need to continue to remind/prompt and then revisit the following month. In our 2+ year tenure, there have been ebbs and flows. Our current developer is better than our first. \[SENSITIVE CONTENT HIDDEN\] is helpful in ensuring developer follow up.

Pros

We like the ability to customize and create a product that fits our program.

Cons

The product, itself, has worked generally well. We've needed to learn the various features to support more streamlined use. However, it's had good functionality and we haven't experienced major issues.

Alternatives considered

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)

[Tebra](https://www.capterra.com/p/129169/Tebra/)

Reasons for choosing AccuMed

We wanted to customize the product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/2358/AccuMed/reviews/)

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