# AccuMed Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about AccuMed Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more. Source: https://www.capterra.com/p/2358/AccuMed --- # AccuMed Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) AccuMed ## What is AccuMed? AccuMed EHR is the complete solution built for Behavioral Health and Substance Use facilities that seamlessly links all aspects of your business and clinical needs to help you provide greater quality of care, productivity and enhanced patient/staff relations, empowering your organization to function at peak capacity. AccuMed offers MAT capability, Telehealth, Fiscal & Clinical Dashboards, and RCM for everyone. ## What is AccuMed used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Psychiatry Electronic Medical Records](https://www.capterra.com/psychiatry-electronic-medical-records-emr-software/)[Mental Health](https://www.capterra.com/mental-health-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AccuMed?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.accumedic.com&name=AccuMed) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AccuMed 4.3 (15) VS. [4.6 (110)](https://www.capterra.com/p/129851/MedicsPremier/reviews/) Starting Price Contact vendor Starting Price $350 Per User, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (15) Ease Of Use 4.5 (110) Value For Money 4.6 (8) Value For Money 4.4 (87) Customer Service 3.9 (14) Customer Service 4.3 (106) ## AccuMed alternatives [4.6 (77)](https://www.capterra.com/p/180647/Remedly/reviews/) Starting price $89.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Charting 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. EMR/EHR 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Create and securely store digital patient records HIPAA Compliant 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection For Mental/Behavioral Health 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. Claims Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Document Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location AccuMed 120 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications Software's ability to perform similar action on multiple similar files simultaneously Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Manage the treatment plan and coordination between care providers and patients with special health care needs Access and track notes regarding case activities and updates within case files Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate Process of tracking new and submitted claims and the status of submitted claims Securely transfer, access, exchange, integrate or use data with different providers or systems Record and organize clinical notes and progress notes for each patient after interaction with a physician Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule Automatically generates E/M codes based on information collected during patient charting Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Automated reminders and confirmations for booked appointments and events via text or email Accept and process credit card transactions A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Alter the layout and content of dashboards Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Creation and customization of dashboards Import and export data to and from software applications Process of checking different types of data for accuracy to avoid errors or inconsistencies Tools that provide relevant information at specific times to support judgments and courses of action Process of investigating, analyzing, and resolving denied insurance claims Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Manage product specific documents in a categorized order Process of automatically notifying clients when payments fail to ensure invoices are paid Transmit prescriptions to pharmacies electronically Allows integration with Electronic Medical Records (EMR) and Electronic Health Records (EHR) systems Electronically collect payments for goods or services Digitally sign online documents Track employee schedules, availability, and performance across projects and tasks Create and securely store digital patient records Public or private sharing of digital files such as documents, audio/video, images, and more Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk Plan, manage, and track the financial activities of an individual or organization For mental health professionals providing therapy to multiple patients at the same time Software designed for the healthcare industry For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. Must serve psychiatrists/psychiatric practices For mental health professionals that specialize in substance abuse therapy/programs Form predictions based on past and present data/trends Store, manage and track all forms in a centralized location To scribe and interpret the written words received from online or offline inputs Compliant with HIPAA, which sets standards for sensitive patient data protection Information, data and reports that are being tracked over time Manage the intricacies of ICD-10 cataloging and ensure clinic compliance Care of patients who are admitted and stay in the hospital overnight Conduct intake assessments to determine patient health status, medical history, conditions, etc. Checking eligibility of patients for different insurance claims Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Monitor product stock levels Track and manage inventory levels to maintain proper supply Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged Manage billing and payments for a healthcare provider Alerts/warnings for potential allergies or interactions triggered by medications Administer and track medication inventory, schedules, dosage, and side-effects Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Supports practices with multiple healthcare professionals Certified for healthcare IT products based on the results from ONC-ATL Online forms for managing client intake Allow communication between the company and patients via messages, SMS, emails, phone, and more Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Tracking, managing, and initiating the transfer of funds for overdue customer payments Accept, record, and reconcile financial transactions Manage physician availability and schedules Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Manage the pre-registration process Prescribing, renewing, and keeping a record of the medicines given to an individual or animal Receive data and information in real time Active reporting of data and metrics Ability to record, store, update, and retrieve information Automated process of charging customers at regular intervals for repeated access or use of a product or service Log and store the source of contacts/leads Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Manage compensation for out-of-pocket expenses incurred by an employee, client or another party Timed notification for any upcoming task, deadline, appointment, or activity Document insurance payer providing an explanation of benefits (EOB). Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor sales and make necessary adjustment in order to increase demand and revenue An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it. Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Create, manage and track all task activities and progression Track and manage the scheduling of tasks Meet with patients remotely Create, save, and re-purpose templates for emails, forms, etc. Tools to help therapists document, record, and recall patient encounters Addition of necessary external data, applications, tools, or features Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Create treatment plans that document interventions and outcomes to track patient progress Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.2 (12) 4.2 Based on 12 reviews ## Pricing Value for money 4.6 (8) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.6 (8) 4.6 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (14) 3.9 Based on 14 reviews ## User reviews Overall rating 4.3 Based on 15 reviews Filter by rating 5(7) 4(6) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent CA cindy a. Director of Outpatient Operation and Compliance Mental Health Care ### "My experience with using and working with AccuMed" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 24, 2024 I have worked with Accumed in more than one capacity for over 10 years - I have recently referred them to a newly licensed mental health agency - who has smoothly integrated their EHR platform with minimal issues. Pros Accumed EHR and Billing system is extremely user friendly - easy to navigate and learn. Cons As with any system there are sometimes "glitches" that can be disruptive to workflow - however, they are a responsive customer service team that is ready and willing to assist. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Marcy D. Training Mental Health Care ### "A Positive User Experience in Advanced Healthcare Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 3, 2024 Overall, despite its learning curve, the benefits of Accumedic's excellent customer service and user-friendly interface make it a highly valuable EHR system, greatly appreciated in the healthcare management sector. Pros Accumedic's customer service is exceptional, providing responsive and helpful support, which greatly enhances the overall user experience. The system's usability is top-notch, offering an intuitive and efficient interface that simplifies healthcare management tasks. Cons One notable drawback of Accumedic is its steep learning curve, which may initially challenge new users, requiring significant time and effort to master its comprehensive features and capabilities. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JP Joann P. Owner Mental Health Care ### "AccuMed is the best!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 14, 2023 It has been an excellent experience. As a new practice, I was having issues with a previous EMR. An AccuMed team came in on a holiday weekend to set up my EMR, manage the usernames and passwords. I was up and running immediately. They were available to help make the transition a smooth one. Pros AccuMed is a wonderful EMR system. It is easy to learn, easy to use. The team at AccuMed are extremely responsive, very helpful and answer your concerns immediately. I have used many systems but AccuMed is the best one. I highly recommend. Cons There are no features that I did not like. Switched from [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/) Valant did not have the customer support, was not user friendly and was very difficult to manage. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Angela R. Director of Compliance and Operations Health, Wellness and Fitness ### "EHR for Behavioral Health" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 29, 2023 Pros From start to finish, Accumed has been user-friendly and has offered top-notch customer service. Cons Integrations with other platforms can take some time and effort Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JP Jm P. Care Manager Mental Health Care ### "Poor customer service" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 August 23, 2022 I have to call AccuMedic A LOT... A LOT. Every person who answers is exceptionally NOT friendly. They are very short with me, interrupt me when I am speaking, and are impatient if I cannot quickly find the information they are requesting. I literally hate calling them because it's so uncomfortable. They need to hire friendlier people. Pros Not much. Not at all user friendly. Quick response time to issues. Cons It is always, ALWAYS crashing, glitching, etc. I have to call at least 5x per month. Customer service makes me dread calling them for anything. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AD Amy D. Medical Records Hospital & Health Care ### "Very Helpful Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 April 14, 2022 Pros The ease of screening in to start your shift. Cons Sometimes difficult to place face right for device to take temperature. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AT Angel T. Center Director Medical Practice ### "Accumedic" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 May 12, 2021 Overall I would recommend this software. Pros I like that it is almost 100% customization for your organization. Cons I prefer a faster turnaround with requests and/or technical issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PO Pamela O. DHS Director Individual & Family Services ### "Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 12, 2021 Generally, we have had a positive experience with Accumedic. Recently support requests have been a little slower to resolve but not a consistent problem. Start-up was great - a lot of support, techinical assistance and training. Pros Ease of use Linkage between appointment/treatment plan/progress note Tailoring of forms Ability to set up work flows/processes Linkage between clinical activity and billing Cons Reports can be difficult to obtain Not always advised ahead of time of program updates Reasons for choosing AccuMed Ease of use; applicability to a clinic setting; met what we were looking for in the areas of treatment plan and service notes and billing Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jeff S. CAIO Hospital & Health Care ### "Family Service League, Inc. Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 May 7, 2021 Very positive. Pros User friendly, intuitive and we have successfully created innovative workflows, connections (interoperability). \[SENSITIVE CONTENT HIDDEN\] is particularly expert and has been our partner for some time. Cons Less about the software than the structure/responsiveness of support/development team. Sometimes SLAs come and go. Although we have created dashboards, would love for this (business analytics/reporting) to become part of core business. Switched from [myAvatar](https://www.capterra.com/p/209716/myAvatar/) Couldn't get to a fully integrated (PM and EMR) place-never ended up billing out of Avatar. Alternatives considered [Foothold](https://www.capterra.com/p/118751/AWARDS/) [Qualifacts CareLogic](https://www.capterra.com/p/267145/CareLogic-Enterprise/) Reasons for choosing AccuMed We had historically been using Accumedic for PM, and when we were ready to make switch from Avatar, Accumedic had impressively developed their enterprise application. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LG Lorraine G. Asst. Executive Director Executive Office ### "Forestdale Inc. review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 May 6, 2021 Revenue cycle management, thus far, has been great. \[SENSITIVE CONTENT HIDDEN\] is responsive, on top of the work, and proactive in configuring solutions. The software development for our needs can tend to be slow. There are meetings where we come to an agreement for a deadline and find that it's missed and we need to continue to remind/prompt and then revisit the following month. In our 2+ year tenure, there have been ebbs and flows. Our current developer is better than our first. \[SENSITIVE CONTENT HIDDEN\] is helpful in ensuring developer follow up. Pros We like the ability to customize and create a product that fits our program. Cons The product, itself, has worked generally well. We've needed to learn the various features to support more streamlined use. However, it's had good functionality and we haven't experienced major issues. Alternatives considered [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) [Tebra](https://www.capterra.com/p/129169/Tebra/) Reasons for choosing AccuMed We wanted to customize the product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/2358/AccuMed/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)