# AccuMed Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about AccuMed Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more.

Source: https://www.capterra.com/p/2358/AccuMed/pricing

---

# 

 AccuMed Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

AccuMed

## What is AccuMed?

AccuMed EHR is the complete solution built for Behavioral Health and Substance Use facilities that seamlessly links all aspects of your business and clinical needs to help you provide greater quality of care, productivity and enhanced patient/staff relations, empowering your organization to function at peak capacity. AccuMed offers MAT capability, Telehealth, Fiscal & Clinical Dashboards, and RCM for everyone.

## What is AccuMed used for?

[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Psychiatry Electronic Medical Records](https://www.capterra.com/psychiatry-electronic-medical-records-emr-software/)[Mental Health](https://www.capterra.com/mental-health-software/)

Overall rating

Based on 15 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### AccuMed

4.3 (15)

VS.

[4.1 (333)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (15)

Ease Of Use

4.1 (526)

Value For Money

4.6 (8)

Value For Money

4.0 (407)

Customer Service

3.9 (14)

Customer Service

4.1 (481)

## AccuMed alternatives

Highest Rated

[4.7 (955)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.7 (827)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

Starting price

$49.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/)

Starting price

$58.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.6 (2,818)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/2358/AccuMed/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Charting

4.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

EMR/EHR

4.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Create and securely store digital patient records

HIPAA Compliant

5.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

For Mental/Behavioral Health

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc.

Claims Management

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Process of submitting and following up on claims with insurance companies

Document Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

AccuMed 120 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Software's ability to perform similar action on multiple similar files simultaneously

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Manage the treatment plan and coordination between care providers and patients with special health care needs

Access and track notes regarding case activities and updates within case files

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Process of tracking new and submitted claims and the status of submitted claims

Securely transfer, access, exchange, integrate or use data with different providers or systems

Record and organize clinical notes and progress notes for each patient after interaction with a physician

Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule

Automatically generates E/M codes based on information collected during patient charting

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Automated reminders and confirmations for booked appointments and events via text or email

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Alter the layout and content of dashboards

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Import and export data to and from software applications

Process of checking different types of data for accuracy to avoid errors or inconsistencies

Tools that provide relevant information at specific times to support judgments and courses of action

Process of investigating, analyzing, and resolving denied insurance claims

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Manage product specific documents in a categorized order

Process of automatically notifying clients when payments fail to ensure invoices are paid

Transmit prescriptions to pharmacies electronically

Allows integration with Electronic Medical Records (EMR) and Electronic Health Records (EHR) systems

Electronically collect payments for goods or services

Digitally sign online documents

Track employee schedules, availability, and performance across projects and tasks

Create and securely store digital patient records

Public or private sharing of digital files such as documents, audio/video, images, and more

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Plan, manage, and track the financial activities of an individual or organization

For mental health professionals providing therapy to multiple patients at the same time

Software designed for the healthcare industry

For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc.

Must serve psychiatrists/psychiatric practices

For mental health professionals that specialize in substance abuse therapy/programs

Form predictions based on past and present data/trends

Store, manage and track all forms in a centralized location

To scribe and interpret the written words received from online or offline inputs

Compliant with HIPAA, which sets standards for sensitive patient data protection

Information, data and reports that are being tracked over time

Manage the intricacies of ICD-10 cataloging and ensure clinic compliance

Care of patients who are admitted and stay in the hospital overnight

Conduct intake assessments to determine patient health status, medical history, conditions, etc.

Checking eligibility of patients for different insurance claims

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Store and view prior invoices for each account/client

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged

Manage billing and payments for a healthcare provider

Alerts/warnings for potential allergies or interactions triggered by medications

Administer and track medication inventory, schedules, dosage, and side-effects

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Supports practices with multiple healthcare professionals

Certified for healthcare IT products based on the results from ONC-ATL

Online forms for managing client intake

Allow communication between the company and patients via messages, SMS, emails, phone, and more

Allows medical providers to engage patients in a variety of ways to ensure their health.

Patients can register for appointments in advance online

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Accept, record, and reconcile financial transactions

Manage physician availability and schedules

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Manage the pre-registration process

Prescribing, renewing, and keeping a record of the medicines given to an individual or animal

Receive data and information in real time

Active reporting of data and metrics

Ability to record, store, update, and retrieve information

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Log and store the source of contacts/leads

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Manage compensation for out-of-pocket expenses incurred by an employee, client or another party

Timed notification for any upcoming task, deadline, appointment, or activity

Document insurance payer providing an explanation of benefits (EOB).

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor sales and make necessary adjustment in order to increase demand and revenue

An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it.

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Meet with patients remotely

Create, save, and re-purpose templates for emails, forms, etc.

Tools to help therapists document, record, and recall patient encounters

Addition of necessary external data, applications, tools, or features

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Create treatment plans that document interventions and outcomes to track patient progress

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, design and manage workflows for repetitive tasks

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We can help you find the software with the features you need.

Features

4.2 (12)

4.2

Based on 12 reviews

## Pricing

Value for money

4.6 (8)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.6 (8)

4.6

Based on 8 reviews

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## Support, customer service and training options

Customer Service

3.9 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.9 (14)

3.9

Based on 14 reviews

## User reviews

Overall rating

4.3

Based on 15 reviews

Filter by rating

5(7)

4(6)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CA

cindy a.

Director of Outpatient Operation and Compliance

Mental Health Care

### "My experience with using and working with AccuMed"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

April 24, 2024

I have worked with Accumed in more than one capacity for over 10 years - I have recently referred them to a newly licensed mental health agency - who has smoothly integrated their EHR platform with minimal issues.

Pros

Accumed EHR and Billing system is extremely user friendly - easy to navigate and learn.

Cons

As with any system there are sometimes "glitches" that can be disruptive to workflow - however, they are a responsive customer service team that is ready and willing to assist.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MD

Marcy D.

Training

Mental Health Care

### "A Positive User Experience in Advanced Healthcare Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 3, 2024

Overall, despite its learning curve, the benefits of Accumedic's excellent customer service and user-friendly interface make it a highly valuable EHR system, greatly appreciated in the healthcare management sector.

Pros

Accumedic's customer service is exceptional, providing responsive and helpful support, which greatly enhances the overall user experience. The system's usability is top-notch, offering an intuitive and efficient interface that simplifies healthcare management tasks.

Cons

One notable drawback of Accumedic is its steep learning curve, which may initially challenge new users, requiring significant time and effort to master its comprehensive features and capabilities.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JP

Joann P.

Owner

Mental Health Care

### "AccuMed is the best!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 14, 2023

It has been an excellent experience. As a new practice, I was having issues with a previous EMR. An AccuMed team came in on a holiday weekend to set up my EMR, manage the usernames and passwords. I was up and running immediately. They were available to help make the transition a smooth one.

Pros

AccuMed is a wonderful EMR system. It is easy to learn, easy to use. The team at AccuMed are extremely responsive, very helpful and answer your concerns immediately. I have used many systems but AccuMed is the best one. I highly recommend.

Cons

There are no features that I did not like.

Switched from

[Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)

Valant did not have the customer support, was not user friendly and was very difficult to manage.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AR

Angela R.

Director of Compliance and Operations

Health, Wellness and Fitness

### "EHR for Behavioral Health"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 29, 2023

Pros

From start to finish, Accumed has been user-friendly and has offered top-notch customer service.

Cons

Integrations with other platforms can take some time and effort

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JP

Jm P.

Care Manager

Mental Health Care

### "Poor customer service"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

3/10

August 23, 2022

I have to call AccuMedic A LOT... A LOT. Every person who answers is exceptionally NOT friendly. They are very short with me, interrupt me when I am speaking, and are impatient if I cannot quickly find the information they are requesting. I literally hate calling them because it's so uncomfortable. They need to hire friendlier people.

Pros

Not much. Not at all user friendly. Quick response time to issues.

Cons

It is always, ALWAYS crashing, glitching, etc. I have to call at least 5x per month. Customer service makes me dread calling them for anything.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AD

Amy D.

Medical Records

Hospital & Health Care

### "Very Helpful Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

April 14, 2022

Pros

The ease of screening in to start your shift.

Cons

Sometimes difficult to place face right for device to take temperature.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AT

Angel T.

Center Director

Medical Practice

### "Accumedic"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

8/10

May 12, 2021

Overall I would recommend this software.

Pros

I like that it is almost 100% customization for your organization.

Cons

I prefer a faster turnaround with requests and/or technical issues.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PO

Pamela O.

DHS Director

Individual & Family Services

### "Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 12, 2021

Generally, we have had a positive experience with Accumedic. Recently support requests have been a little slower to resolve but not a consistent problem. Start-up was great - a lot of support, techinical assistance and training.

Pros

Ease of use Linkage between appointment/treatment plan/progress note Tailoring of forms Ability to set up work flows/processes Linkage between clinical activity and billing

Cons

Reports can be difficult to obtain Not always advised ahead of time of program updates

Reasons for choosing AccuMed

Ease of use; applicability to a clinic setting; met what we were looking for in the areas of treatment plan and service notes and billing

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

Jeff S.

CAIO

Hospital & Health Care

### "Family Service League, Inc. Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

May 7, 2021

Very positive.

Pros

User friendly, intuitive and we have successfully created innovative workflows, connections (interoperability). \[SENSITIVE CONTENT HIDDEN\] is particularly expert and has been our partner for some time.

Cons

Less about the software than the structure/responsiveness of support/development team. Sometimes SLAs come and go. Although we have created dashboards, would love for this (business analytics/reporting) to become part of core business.

Switched from

[myAvatar](https://www.capterra.com/p/209716/myAvatar/)

Couldn't get to a fully integrated (PM and EMR) place-never ended up billing out of Avatar.

Alternatives considered

[Foothold](https://www.capterra.com/p/118751/AWARDS/)

[Qualifacts CareLogic](https://www.capterra.com/p/267145/CareLogic-Enterprise/)

Reasons for choosing AccuMed

We had historically been using Accumedic for PM, and when we were ready to make switch from Avatar, Accumedic had impressively developed their enterprise application.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LG

Lorraine G.

Asst. Executive Director

Executive Office

### "Forestdale Inc. review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

May 6, 2021

Revenue cycle management, thus far, has been great. \[SENSITIVE CONTENT HIDDEN\] is responsive, on top of the work, and proactive in configuring solutions. The software development for our needs can tend to be slow. There are meetings where we come to an agreement for a deadline and find that it's missed and we need to continue to remind/prompt and then revisit the following month. In our 2+ year tenure, there have been ebbs and flows. Our current developer is better than our first. \[SENSITIVE CONTENT HIDDEN\] is helpful in ensuring developer follow up.

Pros

We like the ability to customize and create a product that fits our program.

Cons

The product, itself, has worked generally well. We've needed to learn the various features to support more streamlined use. However, it's had good functionality and we haven't experienced major issues.

Alternatives considered

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)

[Tebra](https://www.capterra.com/p/129169/Tebra/)

Reasons for choosing AccuMed

We wanted to customize the product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/2358/AccuMed/reviews/)

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