American Medical Software

Ultra Charts

5 / 5 9 reviews

Who Uses This Software?

Solo, small, and medium group medical practices.


Average Ratings

9 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $448.83/month/user
  • Pricing Details
    2 User, Lease-to-Purchase More options available
  • Free Demo
    Yes
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • American Medical Software
  • www.americanmedical.com
  • Founded 1984
  • United States

About Ultra Charts

Built on over 31 years of experience, the Ultra Charts system is the ultimate tool for improving efficiency and increasing revenue stream. This easy-to-learn, easy-to-use, fully integrated, completely certified system is the perfect solution for practices of all specialties nationwide with its built-in customization options and cross module data integration. The Ultra Charts system includes Appointments, Billing, Electronic Medical Records, and a Patient Portal.


Ultra Charts Features

  • Appointment Management
  • Charting
  • E-Prescribing
  • E/M Coding
  • Handwriting Recognition
  • HIPAA Compliant
  • Meaningful Use Certified
  • ONC-ATCB Certified
  • Patient Portal
  • Voice Recognition
  • Billing Estimates
  • Claim Scrubbing
  • Claims Management
  • Code & Charge Entry
  • Patient Eligibility Checks
  • Patient Payment History
  • Payment Processing
  • Practice Management
  • Remittance Advice
  • Statements & Collections
  • Claims Management
  • E-Prescribing
  • EMR / EHR
  • HIPAA Compliant
  • Insurance Eligibility Verification
  • Inventory Management
  • Multi-Office
  • Multi-Physician
  • Patient Billing
  • Patient Portal
  • Patient Records
  • Patient Registration
  • Patient Scheduling
  • Physician Scheduling
  • Appointment Management
  • Billing & Invoicing
  • Drag & Drop
  • Facility Scheduling
  • Multi-Location
  • No-Show Tracking
  • On Call Scheduling
  • Patient Records
  • Patient Scheduling
  • Physician Scheduling
  • Recurring Appointments
  • Self Service Portal
  • Staff Scheduling

Ultra Charts Reviews Recently Reviewed!

Update on previous review

Jan 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: I want to update my review which was admittedly written during a very stressful morning. After a long discussion with AMS my gripes were addressed. To give credit where credit is due - the software gets the job done for sure. My biller likes it very much and it is easy to learn. I am more than happy to endorse AMS and can even be reached if necessary. Lexington Medical Associates, NYC, NY.

Amazing product

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Honestly with its inventory control system you can't go wrong with this product.

Pros: Inventory control advantages

Cons: Learning curve

Recommendations to other buyers: Take the time to understand the product before judging it's capabilities

AMS is a great EMR software and their staff is very friendly!

Aug 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using AMS in our pediatric private group practice for almost 4 years now. AMS is a great EMR, it is pediatric friendly which is very hard to find in an EMR. The templates are customizable which was a great plus for our practice needs. AMS has everything we need from scheduling to the EMR to the billing and practice management system. The IT help is great, the people who answer the phones are very friendly and personable which makes dealing with issues fairly easy. As with any EMR we have had issues; however, AMS is always willing to listen and do what they can to fix any problems we might run across. I have sucessfully attested and received payment for Meaningful Use for the past 3 years using this software. We love it and would highly recommend it to anyone searching for EMR software.

The best software you can buy

Aug 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: AMS is hands down the best software you can buy. We love the reports that it gives us. AMS allows you to see your practice at all angles and the billing module one of the best in industry. As a billing agency we have worked with many softwares. We have had many of our practices switch to AMS and they increased their revenue by being able to better manage their receivables. If you have a question, the customer service support is phenomenal. You never have to worry when you call as you know AMS will work to answer your questions. I can not say enough good things about them!

We have been using this software since 2009.

Aug 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software is easy to use and the support from AMS is great.

excellent customer service, easy to learn and use

Aug 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Moving from a previous software that was not very friendly with no support, over to AMS, was like night and day. Easy to use and the customer service, or tech support is friendly and very helpful. AMS MEDICAL MANAGMENT SYSTEM (BILLING MODULE) has made my life a whole lot easier.

Down-sizing Office Hours While Optimizing Patient Interaction

Feb 27, 2015
5/5
Overall
4.5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: This type of software system was merely brought into the play for a Physician on our Board of Directors who is gradually getting ready to retire from active practice. Trying to properly communicate and execute his administrative duties in rural Virginia from his diverse travel agenda--for both leisure and Board of Director engagements was distracting on all fronts. Our IT team took the initiative to recommend this software after we had to rearrange Board Meeting Agendas again due to his need to trouble shoot missed appointments and needed prescriptions. Our Chief Information Officer took the lead and directly focused on the e-prescribing. It has been a good eight months now and only minor glitches. Going paperless is a hinderance and naturally causes anxiety for certain mindsets. Seeing and utilizing active patient portals on the other hand, sold him on keeping the system mainstream as he finds suitable recommendations for his remaining patients. Now that his secretary has inputted all billing maters into the system she can now seamlessly work from home. As time draws to an end, billing will not be a mystery left for collections to figure out. All outstanding matters are clear. The secretary has also started to take advantage of the integrate office work flow scheduler and has dedicated her open time to the administrative needs of a new doctor.

Cons: The main complaint back to us was the cut off only 5 computers under the small business plan. Now that the founding doctor is going into full retirement but will be still acting as a mentorship or emergency needed basis, the office has a need to included 7 full-time PCs. The other draw back issue was desire for using in a iOS device for with a current imaging system. Unfortunately, the two cannot run on the same device.

Recommendations to other buyers: When testing the effectiveness of patient management software programs, create full complete history's from actual examples the doctors and administrators will recall. This ensures the data and codes translate correctly, the user and system align with billing matters and most importantly the user will trust the system to hold all patient information if a concrete historical sample can be shared. Do not waste time testing the WebBased version errors will occur that the user will never encounter. When you go paperless the system needs to live in a secure PC.

Easy and effective

Apr 06, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like their accessibility and knowledge of their product. They are very helpful if you're having a problem making calls and getting answers to your situation.

Cons: The only problem is the wait time on answering phones. However, it's worth it, because they spend the time to fix your problem when it's your turn.

Recommendations to other buyers: Try it and experience the ease of billing and coding. It's very simple and works for our practice.

AMS: Amazing Practice Management Software

Mar 20, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: AMS has amazing customer service. Not only is their product great, but the support they provide us is outstanding. They are always available to walk us through something in the system or troubleshoot an issue. We love the reports that can be created.

Cons: Some of our providers feel that the e-scribe module is down frequently. It would also be extremely helpful to be able to track RVU and WRVUs in the system.

Recommendations to other buyers: If you are looking for software, you can stop! AMS is it! They have appointment scheduling, EMR, and an outstanding Billing Module. If you can think of a report, AMS can create it.