---
title: "FieldWorker.ai Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about FieldWorker.ai Software - reviews, pricing plans, popular comparisons to other Social Work Case Management products and more."
source_url: "https://www.capterra.com/p/235904/FieldWorker/"
page_type: "product"
language: "en"
publication_date: "2026-10-26"
---

# 

 FieldWorker.ai Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on October 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

FieldWorker.ai

## What is FieldWorker.ai?

Introducing Fieldworker: Your Comprehensive Social Work Case Management Software Fieldworker is the ultimate solution for social workers, streamlining case management with user-friendly features like time & activity tracking, EVV, case notes, billing, audits, checklists & dashboards. Experience enhanced productivity and improved client care. Join us at Fieldworker.ai today!

## What is FieldWorker.ai used for?

[Social Work Case Management](https://www.capterra.com/social-work-case-management-software/)[Human Services](https://www.capterra.com/human-services-software/)[Home Health Care](https://www.capterra.com/home-health-care-software/)

Top alternative

Featured

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$39.95

Per User, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for FieldWorker.ai?[Manage this product listing](https://www.g2.com/products/FieldWorker/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### FieldWorker.ai

4.7 (13)

VS.

[4.5 (1,063)](https://www.capterra.com/p/132388/CharityTracker/reviews/)

Starting Price

$39.95

Per User, Per Month

Starting Price

$20

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (13)

Ease Of Use

4.5 (200)

Value For Money

4.5 (11)

Value For Money

4.6 (192)

Customer Service

4.5 (13)

Customer Service

4.5 (194)

## FieldWorker.ai alternatives

[4.4 (132)](https://www.capterra.com/p/144095/Sumac/reviews/)

Starting price

$179.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.5 (101)](https://www.capterra.com/p/96628/InfoFlo/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[Astalty](https://www.capterra.com/p/274996/Astalty/)

[4.8 (200)](https://www.capterra.com/p/274996/Astalty/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/274996/Astalty/)

[My Junna](https://www.capterra.com/p/178861/Junna-Care/)

[4.8 (39)](https://www.capterra.com/p/178861/Junna-Care/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/178861/Junna-Care/)

[View all alternatives](https://www.capterra.com/p/235904/FieldWorker/alternatives/)

## FAQs about FieldWorker.ai

Overview

### Which roles and teams benefit most from FieldWorker?

FieldWorker is most used by care coordinators, support coordinators, and social service teams managing client needs, service records, and follow-up activities. Operations managers and system administrators oversee workflows, access, and reporting, while owners, executive directors, presidents, and CEOs use it to monitor service delivery and organizational operations.

Answer based on 13 reviews

Overview

### What company size and industries is FieldWorker built for?

FieldWorker supports small home-care and social-service organizations, particularly Individual & Family Services providers. Small businesses account for 92% of reviewers, while midsize businesses represent 8%. It serves home-care agencies, support coordinators, mental health and disability providers, nonprofits (15%), and civic organizations (8%), commonly for social work case management.

Answer based on 13 reviews

Features and Usability

### What are the key features of FieldWorker?

FieldWorker offers scheduling and appointment management, time tracking with clock in/out and visit verification, plus case management, client records, and care plan management. It also includes billing and invoicing, reporting and analytics, document management, mobile access, role-based permissions, alerts, and third-party integrations.

Pricing

### How much does it cost and what fees or limitations are included?

FieldWorker starts at $39.95 per user per month on the Growth plan for up to 10 employees and/or 50 clients. The Business plan is $59.95 per user per month for up to 100 employees and/or 200 clients. A free version and free trial are available.

Integrations

### Which third-party tools and platforms does FieldWorker integrate with?

FieldWorker integrates with 5 Microsoft-related tools: Office 365 Document Management, Office 365 Timesheet App, Office Exchange, OfficeCalendar, and OfficeMaps. These integrations cover document management, timesheets, email, calendaring, and mapping for field operations.

Getting Started and Support

### What training and onboarding options does FieldWorker offer?

FieldWorker provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, documentation offers written reference material, and videos provide visual walkthroughs for reviewing features and setup steps.

Getting Started and Support

### What customer support options does FieldWorker offer?

FieldWorker provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback on support quality is available in the catalog data, so user experience details such as response speed, helpfulness, or common support frustrations cannot be confirmed from reviews.

## Features

AI summary

Based on 408 Social Work Case Management reviews

Capterra data shows that buyers of social work case management software rank the following features as their top priorities:

-   **HIPAA Compliant** (**75%** of reviewers rated this feature as critical)
-   **Case Notes** (**71%**)
-   **Client Management** (**60%**)

FieldWorker supports all three features that reviewers identify as most important: **HIPAA Compliant**, **Case Notes**, and **Client Management**. Together, these capabilities help organizations protect sensitive client information, maintain complete service documentation, and manage client records more effectively, allowing teams to deliver coordinated care with greater accuracy and confidence.

Case Management

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

HIPAA Compliant

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Case Notes

5.0 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Access and track notes regarding case activities and updates within case files

Client Management

4.7 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Reporting & Statistics

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Document Management

5.0 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

FieldWorker.ai 77 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage various aspects of appointments including booking, rescheduling, canceling

Creation, administration, and evaluation of assessments or tests

Manage attendance for classes, shifts, meetings, or events

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Record candidates' information such as role, professional qualifications, experiences, skills or attributes

Manage the treatment plan and coordination between care providers and patients with special health care needs

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Access and track notes regarding case activities and updates within case files

Process of submitting and following up on claims with insurance companies

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Tools to aid in the collection of information to determine a person's problems and symptoms.

Track employees' arrival and departure timings for payroll purposes

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Creation and customization of dashboards

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Allows integration with Electronic Medical Records (EMR) and Electronic Health Records (EHR) systems

Receive and/or send email notifications for urgent updates, requests, or other information

Track employee schedules, availability, and performance across projects and tasks

Online portal where employees can access and track their own information

Store, manage and track all forms in a centralized location

Ensure compliance with the General Data Protection Regulation protocols

Establish measurable goals and objectives and track their progress over a specific period of time

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Visual representation of data using various graphical elements such as charts, graphs, maps & other visual aids

Compliant with HIPAA, which sets standards for sensitive patient data protection

Manage the care, assistance, or services that take place in patient's home

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Records of patients' medical history

Access software remotely via mobile devices

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Allows medical providers to engage patients in a variety of ways to ensure their health.

Managing and tracking patient health, progress, communication, and treatment plans

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Process of managing several related projects or business activities to achieve organizational goals

Customizable notes that help healthcare professionals document and track patient progress

Document and report the progress of ongoing projects

Reporting on how each user, task or process has advanced since its initiation

Measure time to completion or hours worked for projects

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Ability to record, store, update, and retrieve information

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Measure and track time including hours worked and paid time off (PTO)

Track time worked per client

Create treatment plans that document interventions and outcomes to track patient progress

Process that confirms a caregiver's visit and services provided

Manage volunteer information and direct volunteer resources

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (13)

4.5

Based on 13 reviews

## Pricing

Value for money

4.5 (11)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/235904/FieldWorker/pricing/)

Foundation

$0.00

It includes:

-   EVV
-   Time & Entry Tracking
-   Activity Tracking
-   Client Management
-   Provider Management
-   Employee Management
-   Case Notes
-   Document Capture
-   Checklists & Reminders
-   Key Dashboards & Important Reports

Growth

$39.95

Per User,Per Month

It includes:

-   EVV
-   Time & Entry Tracking
-   Activity Tracking
-   Client Management
-   Contract Management
-   Provider Management
-   Employee Management
-   Case Notes
-   Document Capture
-   Checklists & Reminders
-   Key Dashboards & Reports for Billing, Payroll & Audit

Business

$59.95

Per User,Per Month

It includes:

-   EVV
-   Time & Entry Tracking
-   Activity Tracking
-   Client Management
-   Contract Management
-   Provider Management
-   Employee Management
-   Case Notes
-   Document Capture
-   Checklists & Reminders
-   Key Dashboards & Reports for Billing, Payroll & Audit

Value for money

4.5 (11)

4.5

Based on 11 reviews

## Integrations

[

Office 365 Timesheet App](https://www.capterra.com/p/174840/Office-365-Timesheet-App/)[

Office Exchange](https://www.capterra.com/p/79312/Office-Exchange/)[

Office 365 Document Management](https://www.capterra.com/p/159852/Oxygen-Document-Management/)[

OfficeCalendar](https://www.capterra.com/p/26257/OfficeCalendar/)[

OfficeMaps](https://www.capterra.com/p/208763/OfficeMaps/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (13)

4.5

Based on 13 reviews

## User reviews

Overall rating

4.7

Based on 13 reviews

Filter by rating

5(9)

4(4)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

WP

Woody P.

Social service for mutual needs

Non-Profit Organization Management

### "Effective Field Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

October 12, 2026

My overall experience with FieldWorker has been positive. The platform is reliable, easy to use, and helps streamline day-to-day operations. The only area that could be improved is the ability to quickly connect with a live support representative when assistance is needed.

Pros

What I liked most about FieldWorker was how it streamlined communication and coordination between field teams and office staff. Having real-time access to reporting in one place helped improve efficiency, reduce delays, and keep everyone aligned. I also appreciated the user-friendly interface, which made it easy to adopt and use effectively in day-to-day operations.

Cons

While FieldWorker is a valuable and reliable platform, one area for improvement is customer support accessibility. Reaching a live representative can sometimes be challenging, which may delay issue resolution when immediate assistance is needed. Enhancing support availability would improve the overall user experience.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

William E.

President

Government Administration

### "DS&A Review of Fieldworker"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 11, 2026

They have been an excellent organization to work with for our organization. In addition, many of the state's leading Support Coordination agencies now use Fieldworker to create their monitoring tools. I would recommend any organization looking to work with a software company in the IDD field to consider Fieldworker.

Pros

They worked with us to create a product that automated the monthly report creation process required by the state of NJ for the case management service we provide to individuals with intellectual and developmental disabilities in NJ. They have been very responsive in updating their product in response to the many changes the state has implemented in the last four years and any improvements we have requested over the years.

Cons

I really don't have any negative comments. Our experience with Fieldworker has been extremely positive over the years. Their monthly report creation system has saved our Support Coordinators significant time in meeting NJ's monthly report requirement.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Gowri B.

Care Coordinator

Individual & Family Services

### "Easy-to-use platform for managing our daily workflows"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 18, 2026

Overall, our experience with FieldWorker has been positive. It has helped us organize information, reduce manual work, and keep our team more consistent with documentation and reporting. The platform is straightforward to use, and having our information centralized makes daily work easier. Customer support has also been helpful when we have questions or run into an issue.

Pros

FieldWorker has made it much easier for us to manage client information, documentation, and day-to-day workflows in one place. I especially like the ease of use and the reporting capabilities. The support team has also been responsive whenever we needed help.

Cons

Some improvements and additional AI features would make the platform even better. Some features can take a little time to learn initially, especially for new users. A few areas could also have more customization options to better fit different workflows.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AB

Anu B.

Operations Manager

Non-Profit Organization Management

### "Reliable and User-Friendly : All-in-One Human Services Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 29, 2025

Overall, FieldWorker has significantly improved how we manage our field operations. It saves time, reduces paperwork, and keeps everyone from field workers to supervisors connected in real time.

Pros

Easy-to-use case management software that has made our scheduling, reporting, and case management so much smoother. The mobile app is very intuitive; our field staff can record client visits, update case notes, and sync data in real time without needing extra training. It has strong features like time tracking, document management, and electronic visit verification (EVV), which help ensure compliance and accuracy. I also appreciate how responsive their customer support team is whenever we have a question or need help setting up a workflow.

Cons

In areas with poor internet connectivity, the mobile app can feel a bit slow to sync. I’d also like to see more integrations with other tools we use, like payroll and analytics software. The reporting setup took a bit of time at first, but once configured, it worked perfectly.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Brennan G.

System Administrator

Insurance

### "Reliable and Easy-to-Use Field Tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

September 11, 2025

Overall, FieldWorker has been a solid tool for our team. It’s easy to use, reliable in the field, and helps streamline our workflow. There are a few areas that could be smoother, but it gets the job done well.

Pros

FieldWorker is super easy to use. I really liked how quickly we could get started without a steep learning curve. The mobile app works great in the field, even when the signal isn’t strong.

Cons

Some parts felt a bit clunky. Syncing data between devices wasn’t always smooth, and a few features took extra steps to access. It could use a bit more polish in those areas.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Keith O.

Owner

Medical Practice

### "Easy to install, hard to navigate "

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

July 25, 2025

I liked ease of install but very confusing as to if you had everything done correctly. You have to finish and then find out if it was filled out right.

Pros

Value for money, Customer support, team support are some of the things i liked about this software.

Cons

Ease of use can be very frustrating at times. Not very good with details. Needs a few more tools as well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PH

Pamela H.

Support Coordiantor

Civic & Social Organization

### "Definalty recomend!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 16, 2025

It is very easy to use and helps me keep track of my caseload. I can easily add my time to my timesheet and see my uploaded documents.

Pros

Fieldworker is very easy to use. Having the MT forms automated allows me to complete my assignments, get my approvals quickly, and download the forms into my files.

Cons

Any issues our agency has are quickly resolved. We had an issue with the MT form expiring and not saving the information. The MT now has autosave.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

TS

Tejal S.

Executive Director

Individual & Family Services

### "Executive Director"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 4, 2025

Excellent, no complaints. Avaiable when needed-good customer service. They hosted multiple training sessions to accomodate our employee's schedule.

Pros

User friendly, meets DDD guidelines, good reports-makes life a lot easier and save hours of your time

Cons

Nothing really and if they are missing something or it is not the way it should be, they are very flexible, open for discussion and would make the changes if the request is appropriate.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

ZA

Zuleika A.

Support Coordinator

Human Resources

### "Fieldworker review for SCs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

September 26, 2023

I have really enjoyed being able to use this system to create monthly monitoring tools for my clients, I've enjoyed giving my feedback and letting the team know what would be helpful from an SC's point of view.

Pros

This system pulls information from iRecord that we don't have to worry about looking up, typing and starting each document from scratch. This prevents missing data or typographical errors. By this information being pulled automatically, this greatly helps in cutting overall time for completion of MTs by more than half. This system is also useful in keeping the items that require follow up from the month prior presented as soon as you open the following month's report.

Cons

I don't appreciate that it sometimes kicks me out and it doesn't always save the report exactly from where I left off.

Switched from

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

This decision was made by this agency's president.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AS

Adepemi S.

CEO

Hospital & Health Care

### "Chief Executive Officer "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 31, 2023

Good experience thus far, great support system.

Pros

The support system is awesome. \[sensitive content hidden\] is extremely patient and helps at all times to navigate the system.

Cons

It's functionality on Android phone is terrible. Creates distress for Android phone users. Does not support clients with dual addresses The carenote system is not standardized

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

ES

Edythe S.

Owner/Executive Director

Individual & Family Services

### "Switch to FieldWorker has been amazing"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 28, 2023

The team at Fieldworker has been wonderful accommodating our needs when first transitioning from our previous provider and currently, as we identify new needs. They have been able to customize and add fields we needed to meet reporting requirements.

Pros

Our company loves the many conveniences that Fieldworker offers, such as talk to text, availability of an app to access on our cell phone and tablets, and with those features, real time documentation. This saves a great deal of time in documentation, which is always a struggle for any case manager or social worker.

Cons

Occasional glitches occur, but all have been correctable and support has always been available from the Fieldworker team.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

NL

Nyesha L.

Owner

Individual & Family Services

### "LhC"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 17, 2022

It is a great experience great customer support.

Pros

I like that it cover every aspect of your needs of case management

Cons

It nothing I did not like so far everything has been good.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

Derek M.

CEO

Individual & Family Services

### "My companies experience with FieldWorker"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 10, 2022

Using FieldWorker has helped our company schedule and keep track of all of our field staff, using an easy to operate portal.

Pros

Everything was customizable. Our staff worked closely with FieldWorker's team to tailor the product to our companies needs.

Cons

It was our first time using software of this type. There was a learning curve but because of the software's intuitive features and the help of FieldWorker's Support staff, we were using up and running in a short time.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

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