--- title: "DinnerBooking Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about DinnerBooking Software - reviews, pricing plans, popular comparisons to other Waitlist products and more." source_url: "https://www.capterra.com/p/235927/DinnerBooking/" page_type: "product" language: "en" --- # DinnerBooking Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) DinnerBooking ## What is DinnerBooking? DinnerBooking is the best-in-class restaurant booking system with more than +16 years of good customers experience. A fully customized system for all kind of restaurants and cafes. Decrease your no-shows with insightful customer data and increase revenue with a streamlined work platform. Show your restaurant to thousands of potential customers. Get the toolkit you need to showcase your restaurant and events. Create and sell tickets to special events such as wine tastings, Valentine’s, and more ## What is DinnerBooking used for? [Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Event Booking](https://www.capterra.com/event-booking-software/)[Waitlist](https://www.capterra.com/waitlist-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for DinnerBooking?[Manage this product listing](https://www.g2.com/products/dinnerbooking/claim_requests/new?auto=true) ## DinnerBooking Overview Updated September 2026 AI summary DinnerBooking offers small businesses tools for event booking and restaurant management, supporting functions such as event scheduling, ticketing, and online payments. It provides real-time updates, reporting, and marketing automation, with features like customizable branding and reports. The platform includes wait list management and integrates with third-party services, and is accessible across web, desktop, and mobile devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### DinnerBooking 4.3 (4) VS. [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (4) Ease Of Use 4.8 (1,987) Value For Money 4.8 (4) Value For Money 4.8 (928) Customer Service 4.8 (4) Customer Service 4.9 (860) ## DinnerBooking alternatives [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [SignUpGenius](https://www.capterra.com/p/135392/SignUpGenius/) [4.6 (1,988)](https://www.capterra.com/p/135392/SignUpGenius/reviews/) Starting price $29.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135392/SignUpGenius/) [Perfect Venue](https://www.capterra.com/p/266878/Perfect-Venue/) [4.8 (82)](https://www.capterra.com/p/266878/Perfect-Venue/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/266878/Perfect-Venue/) Highest Rated [Ticket Tailor](https://www.capterra.com/p/112510/Ticket-Tailor/) [4.9 (596)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/) Starting price $0.28 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/112510/Ticket-Tailor/) ## FAQs about DinnerBooking Features and Usability ### What are the key features of DinnerBooking? DinnerBooking offers reservations management, table management, and wait list management for restaurant scheduling. It also includes online ordering, online payments, credit card processing, and order management. Additional features include customer database, customer history, loyalty program, gift card management, marketing automation, real-time reporting, and access controls/permissions. Getting Started and Support ### What training and onboarding options does DinnerBooking offer? DinnerBooking provides live online sessions, webinars, documentation, and videos for team training. Live online sessions and webinars support guided instruction, while documentation and videos give teams written and visual reference material for self-paced learning and setup. Getting Started and Support ### What customer support options does DinnerBooking offer? DinnerBooking provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. These channels give users several ways to find answers or contact support directly. No reviewer feedback about support experience is available, so support quality, response speed, and helpfulness cannot be assessed from user comments. ## Features AI summary Based on 1,360 Waitlist reviews Capterra data shows that buyers of Event Booking software rank the following features as their top priorities: - **Online Registration** (**60%** of reviewers rated this feature as critical) - **Event Management** (**50%**) - **Event Scheduling** (**50%**) DinnerBooking includes **Event Management** and **Event Scheduling**, giving teams the tools to coordinate event details and plan dates, times, and availability more effectively. However, it does not offer **Online Registration**. Its support for **Event Management** and **Event Scheduling** helps businesses keep event operations organized and maintain clear scheduling processes, allowing teams to manage bookings with better consistency and oversight. Event Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings Event Scheduling 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Plan an event's time and location Mobile Access 3.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Credit Card Processing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Accept and process credit card transactions Customizable Branding 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Customizable Reports 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Alter the layout and content of reports DinnerBooking 30 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - API: Application programming interface that allows for integration with other systems/databases - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Online Ordering: Tracks and processes online orders - Online Payments: Accept and process online payment transactions - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Table Management: Assign waitstaff and coordinate the table services - Wait List Management: Record, update and manage waiting lists --- Get Advice We can help you find the software with the features you need. Features 4.5 (4) 4.5 Based on 4 reviews ## Pricing Value for money 4.8 (4) ### Starting price Free trial available Value for money 4.8 (4) 4.8 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (4) 4.8 Based on 4 reviews ## User reviews Overall rating 4.3 Based on 4 reviews Filter by rating 5(1) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent TN Tue N. IT Business Developer Oil & Energy ### "You judge it by how well it works - never that it doesn't." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 28, 2022 Pros Easy to use, excellent customer service, great to our use case. Cons UI and UX are somewhat overdue for an update, and lack customised branding. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GS Gergely S. Restaurant Manager Food & Beverages ### "Satisfied" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 30, 2022 Pros Customer Service, friendly and helpful staff Cons background outfit could be more modern and up to date Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 1, 2022 Hello Gergely, 10/10 review. Wow, thank you so much Our support team is very happy with your feedback! Your review is highly appreciated, and we are working very hard on a new and updated design for our back-end. Best regards, Dennis - DinnerBooking AL Anna L. Sale manager Restaurants ### "DinnerBooking is customer friendly booking system" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 14, 2021 Pros The system is customer friendly and also easy to use from the restaurant perspective. If you have seen a littele effort about the table plan the system will optimize restaurant seating very well. Also special days and opening hours is easy to do by yourselves. You could be very independent with this system in many ways. Cons I miss the preliminary booking oppurtunity and when you have updated replicate booking updates will only come in the reservation in question. Reasons for choosing DinnerBooking We were convinced that the system suited us and we also received a recommendation from a trusted party. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor October 18, 2021 Hello Anna, What a lovely review you gave us! Thank you so much for taking your time, that is highly apricated. We will take the cons into development as fast as possible. Best regards, Dennis - DinnerBooking MA Maiju A. Restaurant Director Restaurants ### "DB Review/ Albina & Alexis" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 13, 2021 Pros Easy to use, good customer service, the app is nice for the staff (everybody can follow reservations with phone) Cons Does not work well with Mac but it's okay, we use DB by browser during the service. We use different colors for reservations with notes for example: Black- nothing special Grey: Two tables attached Pink: Something special- birthday etc. Purple: Allergies Blue: Baby chair So it would be nice if you could put from settings, that all the reservations would be black, and when we check the reservations we can use these color codes. But I don't think that anyone else does this so it's not that important. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor October 18, 2021 Hello Maiju, Thank you so much for your kind words about DinnerBooking! We highly apricate the time you have taken to review us on Capterra. We will take the cons into consideration in our future development and try to improve as fast as possible. Best regards, Dennis - DinnerBooking ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.