--- title: "Boss Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Boss Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/235971/BossMS/" page_type: "product" language: "en" --- # Boss Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Boss ## What is Boss? At The Integra Group, we started in custom software development but soon realized that we were building software to solve the same fundamental business challenges across several industries. That’s when we realized we could maximize growth and ROI for our partners with BOSS®, our structured, enterprise-class operations management software. ## What is Boss used for? [Landscape](https://www.capterra.com/landscape-software/)[Electrical Contractor](https://www.capterra.com/electrical-contractor-software/)[Janitorial](https://www.capterra.com/janitorial-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1500 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Boss?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.theintegragroup.com&name=Boss) ## Boss Overview Updated August 2026 AI summary Boss supports field service management for organizations of any size, providing tools for scheduling, dispatch, billing and invoicing, inventory, and work order management. With mobile access, real-time data, and integrations with accounting and payroll platforms, Boss enables businesses to coordinate field operations, track jobs, and manage contracts across web and mobile devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Boss 5.0 (2) VS. [4.6 (1,475)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $1500 Other, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.6 (1,435) Value For Money 5.0 (2) Value For Money 4.4 (1,238) Customer Service 5.0 (2) Customer Service 4.6 (1,388) ## Boss alternatives Highest Rated [4.7 (2,743)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Starting price $259.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [3.6 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/) Starting price $948.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 58% of reviewers rated it above 4 stars [Kickserv](https://www.capterra.com/p/122541/Kickserv/) [4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/) Starting price $60.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/122541/Kickserv/) ## FAQs about Boss Overview ### What company size and specific industries is Boss built for? Boss is designed for businesses of any size that need custom software solutions tailored to their operations. The vendor description does not name specific industries, so the clearest fit is organizations across sectors that want software built around their own business requirements rather than a standard off-the-shelf product. Features and Usability ### What are the key features of Boss? Boss includes lead management, job management, and job scheduling as core workflow tools, plus task scheduling, dispatch management, and routing for field operations. It also offers time tracking, timesheet management, billing and invoicing, quotes and estimates, inventory tracking, reporting, and integrations such as API and QuickBooks Integration. Integrations ### Which third-party tools and platforms does Boss integrate with? Boss integrates with 10 third-party tools and platforms, including accounting, payroll, and document workflows. Key integrations include QuickBooks, QuickBooks Payroll, Microsoft Dynamics GP, Dynamics ATS, Paychex Flex, Paycom, Paylocity, Docusign, AvidXchange, and CardConnect. Getting Started and Support ### What training and onboarding options does Boss offer? Boss provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos support self-paced review of features and setup steps. Getting Started and Support ### What customer support options does Boss offer? Boss provides email/help desk, FAQ/forum, knowledge base, and phone support. Support materials are organized across self-service and direct contact options, giving users multiple ways to seek help. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 3,952 Field Service Management reviews Capterra data shows that buyers of Field Service Management software rank the following features as their top priorities: - **Mobile Access** (**62%** of reviewers rated this feature as critical) - **Scheduling** (**61%**) - **Billing & Invoicing** (**60%**) Boss supports all three features that reviewers rate most highly: **Mobile Access**, **Scheduling**, and **Billing & Invoicing**. Together, these capabilities help businesses keep field teams connected on the go, assign and manage jobs more efficiently, and handle customer billing with fewer delays, allowing teams to improve service delivery and maintain steady cash flow. Billing & Invoicing 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Payroll Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently Quotes/Estimates 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Customer Database 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Dispatch Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Routing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Plan daily routes to optimize employee scheduling and provide directions Boss 48 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Contract/License Management: Track, store, and access client contracts or licenses - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Dispatch Management: Manage sending personnel and resources to a site as needed - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Estimating: Estimate expected cost based on various factors before a project begins - Fleet Management: Management of commercial motor vehicles for work-related purposes - For Maritime/Marine Industry: Designed for businesses in the maritime/marine industry (container ships, marinas, passenger ferries, fishing boats, and more) - Groundskeeping Management: Track grounds activities done in the field - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Marina Management: Manage repair, maintenance, and rental processes for docks, yachts, boats, and/or harbors - Mobile Access: Access software remotely via mobile devices - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Storage Management: Store items for a designated period of time - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Basic $1,500 Other,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[ Paylocity](https://www.capterra.com/p/86714/WebPay/)[ Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[ Paycom](https://www.capterra.com/p/130949/Paycom/)[ QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[ Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[ AvidXchange](https://www.capterra.com/p/144102/AvidXchange/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JR John R. Owner Construction ### "Awesome Experience, Awesome Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 7, 2021 Our journey with BOSS has been incredible. We would make the decision 100 times over. Even years after the sale, they still invest in the success of the software and how it improves our business. We could not be happier! Pros RLC needed a software to bring all our systems into one central location. BOSS has met all these needs. What we did not anticipate was how BOSS would impact our culture. BOSS has become the backbone of how we operate on a daily basis. We have eliminated multiple points of data and have saved countless administrative hours. BOSS has given us the consistency and accuracy in generating proposals and capturing data we struggled to record. BOSS has also improved our communication internally and externally. We could not imagine a day without it! Cons Often times we need to make a quick proposal for a client. BOSS has specific ways proposals are generated. This make take a few extra minutes, but we have discovered our errors on bids have been reduced and communication to our teams has improved. Reasons for choosing Boss The BOSS Team gave us a sense of genuine care and desire to help our business succeed and grow. They were and have been fantastic! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SO Shannon O. CFO Construction ### "Highly Recommend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 25, 2021 Deployment/Setup of the system was very important to our success. We had great input from the BOSS deployment specialist. BOSS ownership is committed to continual software improvement. Pros Online / Web Based software. Integrates with our QuickBooks and Payroll provider - no duplicate entry. It handles all steps in the sales process - from a new lead to billing to unlimited reporting features. It was helped our company's bottom line year over year! Cons Any new software rollout you need to rethink your company workflow processes due to the increased efficiencies. Reasons for choosing Boss The User Face experience. Easy of learning the software. Larger landscape companies were already on the BOSS software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.