# Page 3 | Facebook Business Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Facebook Business Suite the right Social Media Management solution for you? Explore 183 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/235972/Facebook-Business-Suite/reviews --- Facebook Business Suite 4.3 (183) [View alternatives](https://www.capterra.com/p/235972/Facebook-Business-Suite/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Facebook Business Suite ## Showing most helpful reviews Showing 51-75 of 183 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SD Sienna D. Massage Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "Good for basic use" February 24, 2025 4.0 For the very basic functions I use it for, it's a good app Pros It's nice to have your inboxes from Facebook and Instagram in one app. You can also edit posts from both accounts in one app as well Cons You don't have access to all of the picture editing tools that Instagram has in this app, so for that reason I don't usually create my posts in this app Review Source MB Morgan B. Director of Operations Transportation/Trucking/Railroad Used the software for: 2+ years ### "Necessary and Amazing but Customer Service Lacks" October 21, 2024 4.0 I use Facebook Business Suite regularly. It's hard to imagine working in Marketing without it. Pros It's hard to imagine running a business without using Facebook Business Suite in some capacity. It's a wildly powerful tool. Cons Meta customer service, in general, is terrible and difficult to reach. It's a great product as long as everything is working correctly but if you experience an issue or glitch, it's a nightmare. Review Source AFRANIO Z. diretor Consumer Goods Used the software for: 6-12 months ### "I like this business package, very comprehensive." March 3, 2025 5.0 in general it is a school, very professional and liberating, I learned that we need to be professionals, and disciplined. Pros I like this business package, very comprehensive, it's good and more professional. Cons Facebook Business could block less, especially those who do it right. Review Source MG Milagros G. Content creator Online Media Used the software for: Less than 6 months ### "Excellent for ypur business" January 16, 2025 5.0 I like it for the moment, it is a plus for people who want to have their networks active but have little time to publish content constantly. Pros I use it to manage the content in my business. I organize the content so that it is uploaded at a specific time and that way I can always have my networks organized and up to date for my clients. Cons My only complaint at the moment is that there are some elements that cannot be scheduled. I would also like to see more things added to be scheduled. Review Source Tess M. Frontend Software Engineer Environmental Services Used the software for: Less than 6 months ### "I'd avoid it if I could" May 28, 2025 2.0 Pros You can post to and connect all of your accounts at once, which is really helpful. You can give people various levels of permissions. Cons Super confusing interface. I couldn't get the Instagram API to work after hours of fiddling with it. Unfortunately, Meta has a monopoly on the world, so using it is sort of unavoidable. Review Source SJ Shailyn J. Pet Groomer Consumer Services Used the software for: Less than 6 months ### "Great Way to Connect" January 27, 2025 4.0 Using it was easy and effective. I was able to reach many people all at once and keep people engaged. Pros Easily connect with people, share photos and videos and engage your followers. Cons Occasional lag with the messaging app, or would receive a notifications when I did receive a message. Review Source RF Regina F. Manager Marketing and Advertising Used the software for: 2+ years ### "Facebook Business Suite - Managing Your Business On the Go" August 8, 2024 5.0 I love it. I use it daily and I like being able to manage and switch between all the profiles I help admin. I just recently helped a friend get the business suite app on his phone so that he could better market his own business. Pros I really love how I can switch between business pages that I manage. I also like that I can do this on my phone. Cons One issue I have is that oftentimes, if I try to comment or like something as my self, I have been changed to the page admin. Not a big issue, but I have seen other page admins have trouble with this. Alternatives considered [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Facebook Business Suite I chose Business Suite because using it eliminates the posting from a 3rd party app or software. Review Source MD Mike D. Owner Food & Beverages Used the software for: 2+ years ### "Facebook Business Manager" December 20, 2024 4.0 Pros Gives you all the tools to manager your business Cons Chaotic. So many features and the learning curve is steep Review Source IL Isabelle L. Chargée communication Hospital & Health Care Used the software for: 1-2 years ### "Avis sur Facebook Business Suite " November 18, 2024 5.0 J'utilise ce logiciel dans le cadre de la gestion de pages associatives Pros Facile à utiliser, intéressant pour programmer des publications Cons Impossible d'entrer en contact avec une personne de l'équipe Review Source LM Louise M. Community Manager Hospitality Used the software for: Less than 6 months ### "Pratique malgré un coup de main a prendre " January 2, 2025 4.0 Pros Très pratique pour gérer une page Facebook, complet et très détaillé Cons Pardon compliquer à utilisé en raison du nombre d’éléments dans le logiciel Review Source SK Steve K. CMO Internet Used the software for: 1-2 years ### "FB Business Suite Makes It Easy to Manage Multiple Clients" July 27, 2024 5.0 Pros The fact that I can switch between client accounts and access their respective Fan pages and Ad Accounts with a few clicks makes it easy to manage. I also like the fact we can schedule posts in one place. Cons I have found it changes often, and it can be frustrating to re-learn. It happens enough to where it sometimes feels annoying, but once you get used to it, I forget about the previous version. Review Source SC Sarah C. Senior Project Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Everything in one place" July 25, 2024 5.0 Pros Everything is in one place, easy to set up ads, manage the ads once they are live, respond to comments, plan upcoming content, and see all insights in once place. Cons They is no specific feedback why ads get rejected, so you can spend a lot of time and money with creative and copy to get a broad response. Also, the amount of spam that is on Facebook is crazy and wish Facebook was doing more to prevent that. Review Source EK Enock K. lecturer Accounting Used the software for: 1-2 years ### "exploring features and importance of facebook business suite" July 11, 2024 5.0 Pros easy to navigate and saves time and can gain insights to the audience Cons easy to navigate and saves time and can gain insights to the audience Review Source Olden F. Freelancer Marketing and Advertising Used the software for: 2+ years ### "Five Stars for Facebook Business Suite." May 25, 2024 5.0 My overall experience with Facebook Business Suite has been positive as it allow users to manage their businesses presence on Facebook and Instagram more efficiently by providing a centralized platform for scheduling posts, responding to messages and analyzing performance metrics. Pros I did like that Facebook Business Suite tools are in one place which is convenience, the ability to schedule post,view insights and analytics and manage multi accounts easily. Cons I didn't like Facebook Business Suite because of limited features compared to the individual platforms like Facebook, Instagram and Messenger. Review Source RD Rabie D. designer Design Used the software for: 2+ years ### "For professionals and expert users, this piece of software is highly beneficial. Good luck if you're" June 6, 2023 5.0 The overall experience was positive, and I would advise everyone to use Business Suite since it saves time, provides a cleaner interface, allows you to concentrate on the most crucial information, and makes it simpler to develop fresh, compelling material. Pros Every Facebook page owner should use the Business Suite. It provides a simple, contemporary dashboard with a wealth of information, including a rapid rundown of the most recent posts, data on reach, engagement, and comments, among other things. The planner and insights are two of my favorite features. The planner provides you with a great calendar view that makes it simple to see the big picture, schedule posts for later, and handle running advertisements and dual publishing on an associated Instagram account. What I enjoy about Insights is that you can track your competitors and how many new likes they receive, and there are some lovely graphs that show your audience. Cons The tool is fantastic for posting to all of our social media profiles. Everything is ten times easier now, especially when using a phone. It's simple to switch between accounts. Usually, boosting posts is simple. The pros significantly outweigh the drawbacks. Review Source Matthew S. Owner Leisure, Travel & Tourism Used the software for: 2+ years ### "Facebook Business Suite Fails in so many ways!" April 11, 2022 1.0 I really wish we didn't have to use it! Unfortunately, it remains a quick and easy way to stay in contact with visitors. Pros Nothing about this software is any good, except it is a platform that many clients use regularly. On the business side, there are a lot of pains and not much support. Cons The Inbox for messages and comments. The notifications for comments and messages. Review Source Phil J. CEO Marketing and Advertising Used the software for: 2+ years ### ""Streamline Your Social Media with Facebook Business Suite: A Comprehensive Review"" February 7, 2023 4.0 Facebook Business Suite is a great tool for businesses to streamline their Facebook and Instagram presence. The software lets businesses manage their social media presence in one place with scheduling and publishing, advertising, and analytics. Businesses save time by not switching platforms.Before utilizing Facebook Business Suite, examine its drawbacks and price. The platform has extensive advertising possibilities, but firms may need a large expenditure to get results. The program only supports Facebook and Instagram, so businesses with other social media accounts must handle them independently.Consider Facebook Business Suite's learning curve. For small businesses or those new to social media marketing, the platform can be intimidating.In conclusion, Facebook Business Suite can help businesses streamline their Facebook and Instagram presence, but it's vital to weigh the pros and downsides before signing up. Pros Simplifies social media management by bringing multiple pages and accounts into one platform.Provides analytics and insights for businesses to better understand their audience and track their results.Offers the ability to schedule and publish content, respond to messages and comments, and run advertising campaigns across both Facebook and Instagram.Integrates with other tools such as Shopify and Google My Business, making it easier to manage a company's online presence. Cons Limited to Facebook and Instagram only, so businesses that have a presence on other platforms will still need to manage those separately.Some features, such as advertising, may require a significant budget to be effective.The platform can be overwhelming for small businesses or those new to social media marketing. Alternatives considered [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[Buffer](https://www.capterra.com/p/143492/Buffer/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Review Source Josip L. Athletic coach Sports Used the software for: 2+ years ### "Spent less time doing more on Facebook" September 1, 2022 5.0 Overall experience is good and I recommend everyone to use Business Suite because it is a time saver, gives you a more clean dashboard and you can concentrate on important data and create new engaging content more easily. Pros Business Suite is a great tool for every Facebook page owner. It offers a clean, modern-looking dashboard that is full of all kinds of information such as a quick overview of the latest posts, how big was the reach, how many people were engaged, commented, and a lot more. My favorite features are Planner and Insights. The planner gives you a nice calendar view where you can easily see the whole picture much easier, schedule your posts for later, and manage running ads and dual publishing on a connected Instagram account which is a nice time-saving feature. What I like about Insights is that there are some nice graphs representing your audience and you can even monitor your competitors and how many new likes they got in some time, how many posts they created, and so on Cons All those features are nice to have but I experienced a lot of time slowness in the whole dashboard and a lot of waiting for the load to complete. Also, I must mention that Facebook (Meta) loves changing stuff regularly and that can cause some features to disappear without proper notice or given alternatives. When something breaks you get a generic error message. I tried contacting support a few times and although they were fast on response time, they weren't of much help. Review Source Domingo G. Partner Marketing and Advertising Used the software for: 2+ years ### "Facebook Business Suite and also Instagram" July 14, 2022 4.0 If you configure your accounts since beginning in a good way your whole business will be at good health. Pros Stay organized with multiple accounts. Link and Manage ads for Facebook business and Instagram business within same place. Review inbox messages at the same time from both platforms FB / IG. Free, you can manage a lot of features to get a decent campaign at FB / IG at the same time and even the addition of Whatsapp. Really good way to manage and order admins, group accounts and assets, pixels for websites, ad accounts, assign people to specific resources, payment methods and more. Cons "Audiences" are being reduced by Facebook and your targeting options for niche products or certain groups could be hard to be reached. Customer support is really annoying, concierges never have common sense and do any analysis of what is happening with ads, images or whatever is happening. Customer support takes so long to respond to you at least a week, that will cause a problem with your client if you are an agency, if you are independent is very stressful know that you are wasting time with an ad if it is time sensitive. If as an agency you pay multiple clients can't divide the invoice into that many accounts, or at least get their accounts mentioned, but you can have a list of every single ad mixed all together. Review Source HS Haley S. Marketing Real Estate Used the software for: 2+ years ### "Easy to schedule and post content, has a few shortcomings." May 14, 2022 4.0 I used to use a 3rd party scheduler for content, but once Facebook Business Suite became active, it saved me so much time. It has a small learning curve, but it is great once you get the hang of it. Pros I like how easy it is to post to both Facebook and Instagram simultaneously. Being able to post/schedule stories is also a bonus. It's great to have multiple accounts in one place that are easy to switch to when doing multiple-page content planning. Cons I have had issues with scheduled posts disappearing and not posting. I also wish that the ad center, business suite, and other features weren't so complicated to find and use. Switched from [Later Social](https://www.capterra.com/p/152254/Later/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) It's great to get the insights on posts directly from Facebook rather than a 3rd party app. It's also easier for a marketing manager to be added as an admin to a Facebook business page with permission to post, rather than adding multiple accounts and spending money on a 3rd party app. Review Source Favour N. CEO Marketing and Advertising Used the software for: 1-2 years ### "Great Tool for Instagram and Facebook Business Account " January 16, 2023 5.0 I've had a Facebook Business Account for quite some time now and Facebook Business suite has really helped me along the way, and whenever I have an issue the customer service are always very helpful in resolving it.It's a really nice software for all businesses and if you're feeling overwhelmed with managing your Facebook and Instagram business account then this software could really help you. Pros I like how this software helps me in scheduling both my Instagram and Facebook Business Account, not just my posts but also my stories and reel which helped in making work a lot more easyI also like how it helps keeps track and reminds me of all the things I need to doAnother thing I like is the analytics which helps me know how well my social media accounts are performingI also like the customer support, I've had a lot of issues with my account and they've really helped me in resolving itI really like how this software helps me in handling my social media accounts which helps with the growthof my business because I'm able to focus more on other things. Cons I've been having difficulty in fully linking my Instagram and Facebook account together, whenever I try it takes me to a blank page and nothing happens, that is quite discouraging and I don't really like thatAnother thing I don't like is the difficulty in locating the customer service, don't get me wrong the customer service are really helpful but it could be really frustrating to locate where the customer service option is and that could be quite annoying. Review Source Rahul R. Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Digital Branding Building Made Easy and Affordable " November 9, 2022 5.0 I believe that brand building and online lead generation and nurturing became accessible to many small businesses only after Facebook entered the picture.I still believe that Meta should be more vigilant about data privacy and spam users, as it is a head for genuine users and marketers. Pros Very simple to use, affordable, and access to all the features for free. but need to pay when there is a chance of additional boosting. Cons Privacy and data security, many spam users. User validation is not authentic.No free certifications options from Meta.. All are cost involved. Reason for choosing Facebook Business Suite Cost and easy to use. Switched from [Google Ads](https://www.capterra.com/p/213339/Google-Ads/) Affordability. Review Source Ahmed S. Planning Engineer Civil Engineering Used the software for: 2+ years ### "It is much better and easier to manage my page through this application" April 29, 2023 5.0 A unique and deserving experience, many features have become available that make online work much easier Pros Ease of use, the ability to control more than one account, knowing the average page performance over time, to control publishing throughout the week and month Cons It needs some updates regarding the status of the order, as sometimes the recorded data disappears and it is difficult to recover it Review Source BB Brian B. Owner Retail Used the software for: 2+ years ### "Brian’s Review " July 18, 2023 5.0 Overall I recommend the product to everyone. Pros I love being able to manage all my pages and accounts in one app. Cons I don’t like that people can report your page. It’s annoying when you have to address the issue or lose your page. Review Source Diego C. Social Media Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Tutto quello che serve " January 16, 2023 5.0 Faccio il social media manager da qualche anno ormai e se in passato mi affidavo ad altri software per la pianificazione dei post, adesso non ne ho più bisogno. Nella Business Suite c'è tutto quello che serve per gestire al meglio i profili social dei miei clienti Pros La pianificazione dei post tramite la business suite è sempre più ordinata e semplice. Si può tenere tutto sotto controllo in un unico posto: post, stories, posta, insight...perfetto! Cons Negli ultimi tempi non ho trovato grandissime falle, se non per quanto riguarda l'assistenza che non è sempre puntualissima nelle risposte. Switched from [PostPickr](https://www.capterra.com/p/197554/PostPickr/) Perché non ho più bisogno di pagare un abbonamento ad un'app esterna per gestire il mio lavoro, con Meta lo faccio in modo gratuito e veloce Review Source Similar Products Featured ## Related categories [Social Media Management](https://www.capterra.com/social-media-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.