# Page 6 | Facebook Business Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Facebook Business Suite the right Social Media Management solution for you? Explore 183 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/235972/Facebook-Business-Suite/reviews

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Facebook Business Suite

4.3 (183)

[View alternatives](https://www.capterra.com/p/235972/Facebook-Business-Suite/alternatives/)

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Last updated March 13th, 2026

# Page 6 - Reviews of Facebook Business Suite

## Showing most helpful reviews

Showing 126-150 of 183 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Camilo Ignacio S.  
Cirujano dentista  
Hospital & Health Care  
Used the software for: 2+ years

### "Facebook Business Suita: Cómo entorpecer algo simple"

August 30, 2022

3.0

Pros

No es fácil perderse en este intrincado sistema que ha creado Facebook-Meta, para administrar algo tan simple como publicaciones, respuestas, mensajes para una empresa en la plataforma social.

Cons

La confusa plataforma, la necesidad de separar la red social común y corriente de personas naturales con la del lado del negocio, falta de algún tutorial para lograr asimilar mejor el sistema.

Review Source

CP

Ceci P.  
Creative Director  
Religious Institutions  
Used the software for: 1-2 years

### "Free, useful, not perfect"

March 28, 2022

4.0

Overall, we have liked Business Suite. They have added some features recently that are helpful, but the consistency of the actual posting has gotten spottier which has been frustrating.

Pros

This is a free product that integrates directly with Facebook and Instagram (which is all we use social-media-wise). It is pretty easy to publish through here and it's very easy to switch between accounts, which is crucial because we manage multiple accounts.

Cons

We honestly did not have a lot of complaints with Business Suite until a few months ago. Lately posts that are scheduling are showing up as having been scheduled are not posting. Posts that are published immediately will sometimes post only to Facebook and not Instagram even when the Instagram account is checked. Some of Instagram's posting features are not available in Business Suite (cropping, etc.)

Switched from

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

Hootsuite was terrible.

Review Source

VR

Verified Reviewer  
Artist  
Arts and Crafts  
Used the software for: 2+ years

### "Facebook Business Suite"

February 10, 2024

4.0

Pros

I like that it is connected to my business Instagram account so that whatever I post there connects to the page and vice versa.

Cons

I can no longer access my Facebook business suites since my Facebook page closed. the page is still up and I have no way of moving it to my new Facebook account or linking it to my business IG page that is still up. No customer service with Facebook can help with it either, creating a real issue with managing my business on multiple social media platforms.

Review Source

ML

Mitchell L.  
Product Marketing Manager  
Accounting  
Used the software for: 2+ years

### "Need to be able to assess rejections "

April 19, 2022

3.0

My overall experience is highly mediocre. People are scared of account bans and need to have transparency. They just want to run ads.

Pros

The best thing is the business settings and privileges. Even though many have a difficult time understanding it, once you get the hang of it, it's not too bad.

Cons

The issue with business suite is simply support. We should be able to talk to someone directly over the phone and given a support number with people who have complete transparency and power over the ad account. Targeting options now also need to be improved. Stop removing targeting options from advertisers. Make it more granular, more manual, give more control.

Review Source

CA

Cory A.  
Marketing Manager  
Hospitality  
Used the software for: 2+ years

### "Good program but use in conjunction with others"

October 6, 2023

4.0

Use it all the time with very little issue. Good but not great. Certain aspects are very good but partnering it up with a program like Hey Orca makes for the best experience.

Pros

Has very good reporting and scheduling tool is easy to use.

Cons

Can be a little cumbersome to use. Scheduling for example I would use other programs such as Hey Orca. Very good reporting system though and great at managing multiple accounts. So the best case is to partner it with other software to make foe the best experience.

Review Source

FC

Francesco C.  
Ottico  
Medical Devices  
Used the software for: 1-2 years

### "Ottimo per la gestione delle pagine sia su fb che su instagram"

November 18, 2023

5.0

Esperienza molto positiva. Sicuramente fondamentale per saper gestire le pagine fb e instagram

Pros

La sua utilita' per programmare i post e' fondamentale, ma altrettanto per controllare il trend della settimana

Cons

A volte quando pubblicizzi la scelta del pubblico va in automatico

Review Source

RS

Roger S.  
Owner  
Automotive  
Used the software for: 2+ years

### "The best marketing available! "

July 8, 2022

5.0

It's an absolute necessity to my business. It's responsible for a large proportion of my sales and exposure.

Pros

It's very easy to advertise your business and allows you to affordable reach thousands of ppl in areas that you chose to target.

Cons

There is nothing I would change. They've been around long enough to practically perfect the software!

Reason for choosing Facebook Business Suite

Manage and market multiple business ' from one application. It's a money maker!

Review Source

SB

Shanna B.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great way to build social media presence "

April 26, 2022

5.0

Pros

This tool has been great for integrating social media posts and connecting to other sites as well. Can easily schedule posts in advance so it's easier time management. Also integrates well with websites and Instagram accounts automatically if set up right

Cons

Reaching anyone for help is near impossible if you have any problems with your account

Review Source

ED

Erick D.  
Product Marketing Analyst  
Computer Software  
Used the software for: 2+ years

### "Bastante útil e capaz, mas desleal e com algumas falhas complicadas"

November 18, 2022

3.0

É uma boa ferramenta, mas não faz nada que os concorrentes já faziam ou inventaram antes. O grande diferencial é que essa é aprovada e incentivada pela Meta.

Pros

O Facebook Business Suite levou muitos recursos úteis para gestores de mídias sociais que antes estavam restritos a quem podia pagar para uma ferramenta externa. Muitos deles, resolvidos de maneira melhor que nos concorrentes, outros, demoraram a ficar disponíveis - mesmo com a Meta pressionando e, de certa forma, punindo quem usava ferramentas de terceiros.

Cons

O suporte da Meta é complicado. Muitas vezes você se depara com alguma encruzilhada ocasionada pelas migrações e gestão da página e por isso não consegue acessar determinado recurso. Nessas horas, se os diferentes artigos e truques indicados pela comunidade não funcionarem, não adianta entrar em contato com o suporte. Eles não podem ou sabem ajudar em quase nada.

Review Source

JJ

John J.  
Co-Founder  
Retail  
Used the software for: 1-2 years

### "Business Suite has helped us succeed with our business"

January 26, 2022

4.0

Pros

Facebook Business Suite makes running Ads and selling through an e-commerce shop a breeze. I am easily able to monitor the Facebook and Instagram side of our business through Facebook Business Suite and everything is laid out well with guides for everything to help.

Cons

Facebook Business Suite doesn't distinguish between Instagram and Facebook enough, it is treated as one entity when in reality it is two different worlds with two different purposes. The approach to Instagram marketing vs. Facebook marketing is vastly different.

Review Source

sS

sanjoy S.  
CEO  
Entertainment  
Used the software for: 1-2 years

### "Facebook Business Suit - A place for best Facebook Business management "

February 3, 2022

5.0

I manage all my facebook page and other business through it. I didn't face any obstacles. So my overall experience was really great.

Pros

The post scheduling and automated posting. It helps me to post easily and timely

Cons

Everything was perfect there. I have no objections.

Review Source

VR

Verified Reviewer  
Construction Management  
Construction  
Used the software for: 2+ years

### "Sky is the limit "

January 12, 2022

3.0

I've recently switched to Instagram just because of the strength in my marketing solutions , but I'll always love Facebook integration and it's network forever , if they could up their game in the customer service department it would be better technically speaking

Pros

It's simple dashboard/interface is awesome it's Q & A prompt response is number 1 in networking and provisioning

Cons

The insurmountable amount of scams and unsafeness of that period scares me alone they need a better security software to protect yourself

Review Source

VR

Verified Reviewer  
Social Media Specialist  
Consumer Services  
Used the software for: 6-12 months

### "Facebook Business Suite Needs Improvement"

November 16, 2022

2.0

Overall, Facebook Business Suite is not my favorite, and I avoid using it at all costs. It has a lot of room for improvement in its usability.

Pros

The deployment of this feature is easy to find and pull up. However, it may be the only benefit of this software.

Cons

This software has never been user-friendly and makes everything more difficult once inside the program. There is a huge learning curve and not an adequate amount of information on how to use the software as well as a lack of customer support.

Review Source

SS

Sercan S.  
electrical engineer  
Construction  
Used the software for: 6-12 months

### "It is a platform that allows businesses to manage their business pages on Facebook."

February 6, 2024

4.0

Pros

Business owners can promote their businesses, interact directly with their customers, and reach more potential customers through Facebook Business

Cons

I think it is necessary to campaign to support small businesses.

Review Source

DB

DeAndre B.  
Marketing and Development Assistant  
Marketing and Advertising  
Used the software for: 6-12 months

### "Making analytics easy to manage"

December 6, 2021

5.0

Pros

With Facebook business, the content and social media management allows you to see all posts, interactions, and analytics all in one place, which is beneficial. Also can help see what posts are most attractive to your audience. For any business, these metrics are essential to finding out what your audience likes and what kind of posts are most attractive to them.

Cons

Sometimes the application itself can be a lot to sit through. Facebook business suite encompasses a lot, and can overwhelm you at times.

Review Source

hV

hemiis V.  
Assistente  
Marketing and Advertising  
Used the software for: 2+ years

### "Best app to organize business life"

January 3, 2023

5.0

Great would recommend to everyone

Pros

Best app for day to day organization in business

Cons

Could have more explanations on how to use the application

Review Source

Ryan Samuel T.  
Nurse II  
Hospital & Health Care  
Used the software for: 6-12 months

### "A Must Have If You Have A Business And You Use Your Facebook"

November 22, 2022

5.0

This product rocks and helped me so much in my business.

Pros

Automated Posting and Post Scheduling for me are their best features. It helps me save time on doing my business in my Facebook account. I don't need to post everyday about my business. I only open my Facebook Business Suite once a week whenever I create a post about my business, then schedule and automate it to be posted everyday. I didn't spend any dime with these features.

Cons

If you encountered any problems within the business suite, their support are not very easy to reach.

Review Source

DM

Deana M.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Business Functionality at its best"

April 29, 2022

4.0

Pros

The best part of using Business Suite is having both of my businesses under one app where I can control each site all in one place!

Cons

One thing I don't like is when connecting other sites, such as Instagram to this app, not all content transfers over properly.

Review Source

OM

Obed M.  
Graphics Designer  
Design  
Used the software for: 2+ years

### "Manage Facebook pages with your Instagram account "

June 6, 2022

5.0

Easy user interface, fast in posting

Pros

It’s managed and gives you all the analysis on your content and is free to use

Cons

Improve on Instagram features in the app

Review Source

Steven D.  
Pastor  
Religious Institutions  
Used the software for: 1-2 years

### "One location for all social media needs"

April 1, 2022

5.0

We've used this to manage our social media engagement and has made it more efficient to do so.

Pros

Business suite is very helpful in that it provides one location to manage our social media needs. We can monitor engagement, schedule posts, and engage with followers.

Cons

The layout changes alot and when that happens it can make it a challenge to find exactly what you need.

Review Source

sS

shaila S.  
juridico  
Real Estate  
Used the software for: 2+ years

### "Buena opción para promocionar a tu empresa"

December 15, 2021

5.0

todo muy bien, en nuestro caso nos ha servido para darle mas publicidad a los eventos que tenemos.

Pros

las funciones que tiene ya sea de crear historias, publicaciones o transmitir en vivo.

Cons

que existen muchos perfiles falsos que dan pie a la desconfianza.

Review Source

Neder G.  
CMO  
Computer Software  
Used the software for: 1-2 years

### "Ci si aspetta di più da Facebook"

March 30, 2023

3.0

Pros

Ha sostituito creator studio e la vecchia interfaccia dei profili business, ma di fatto la qualità è veramente bassa.

Cons

UX pessima e report quasi assenti, non capisco come sia possibile che Facebook abbia una roba del genere. Il servizio clienti di Facebook è inutile, sia lato consulenze e sia lato customer care.

Review Source

GB

George B.  
Digital  
Marketing and Advertising  
Used the software for: 2+ years

### "Meta Business Platform could use a revamp"

October 30, 2022

4.0

Pros

Ease of use once you get get used to the various features. Great for monitoring multiple accounts & campaigns.

Cons

Could use an update both in layout and options, especially when it comes to data extraction and reporting.

Review Source

Houefa Anastasie D.  
Gestionnaire  
Retail  
Used the software for: I used a free trial

### "Réseau social"

November 23, 2023

5.0

Pros

Facebook Business Suite c'est une application formidable et très efficace permettant de communiquer avec son entourage et la gestion publicité pour générer plus de vente. Je le recommande

Cons

Super et simple à utiliser avec une meilleure solution d'assistance technique et professionnel. J'aime beaucoup ce qu'il propose et il l'adopter parce que c'est le meilleur produit dans ce domaine.

Review Source

IS

Ismail S.  
Marketing  
Marketing and Advertising  
Used the software for: 2+ years

### "Facebook business is the best "

August 26, 2023

5.0

An essential tool for work characterized by ease, accuracy and reliability

Pros

A very important tool for managing my business. I like the ease of use without having experience

Cons

The bad side of the product Sometimes third party products are required to complete the business

Review Source

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