# Smart Order Refill Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Smart Order Refill Software - reviews, pricing plans, popular comparisons to other Subscription Management products and more.

Source: https://www.capterra.com/p/236010/Smart-Order-Refill

---

# 

 Smart Order Refill Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Smart Order Refill

## What is Smart Order Refill?

Smart Order Refill, built for Salesforce Commerce Cloud, enables shoppers to create and manage subscriptions. It is ideal for recurring purchases – cosmetics, grocery, household items. Its many features help you focus on attracting new customers and keeping existing ones satisfied by offering subscription orders. Smart Order Refill is SiteGenesis compatible and has received the Storefront Reference Architecture (SFRA) Certification from Salesforce Commerce Cloud. Developed by OSF Digital.

## What is Smart Order Refill used for?

[Subscription Management](https://www.capterra.com/subscription-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$4000

Flat Rate, Per Year

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Smart Order Refill?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://osf.digital&name=Smart Order Refill)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Smart Order Refill

0.0

VS.

[4.7 (206)](https://www.capterra.com/p/178774/Stripe-Billing/reviews/)

Starting Price

$4000

Flat Rate, Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.5 (217)

Value For Money

0.0 (0)

Value For Money

4.4 (211)

Customer Service

0.0 (0)

Customer Service

4.6 (216)

## Smart Order Refill alternatives

[4.2 (105)](https://www.capterra.com/p/131433/Chargebee/reviews/)

Starting price

$7188.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

[4.7 (10)](https://www.capterra.com/p/205858/Adapty/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.7 (35)](https://www.capterra.com/p/197713/SubscriptionFlow/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[Subbly](https://www.capterra.com/p/144363/Subbly/)

[4.8 (217)](https://www.capterra.com/p/144363/Subbly/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/144363/Subbly/)

## FAQs about Smart Order Refill

Overview

### What company size and specific industries is Smart Order Refill built for?

Smart Order Refill is designed for online stores using Salesforce Commerce Cloud, Salesforce Experience Cloud, or Salesforce Sales Cloud that want to increase repeat sales and eCommerce revenue. It is best suited to retail and other eCommerce businesses operating on Salesforce platforms, rather than a specific company size.

Features and Usability

### What are the key features of Smart Order Refill?

Smart Order Refill offers order management and product catalog tools, plus subscription management, recurring billing, and cancellation management. It also includes invoice management, billing and invoicing, credit card processing, and electronic payments. Reporting features include real-time analytics, customizable reports, transaction history, alerts/notifications, and customer accounts.

Integrations

### Which third-party tools and platforms does Smart Order Refill integrate with?

Smart Order Refill connects natively to Salesforce.org Nonprofit Cloud.

Getting Started and Support

### What training and onboarding options does Smart Order Refill offer?

Smart Order Refill provides documentation and videos for training and onboarding. Documentation offers written reference material for reviewing setup steps and product details, while videos support visual, self-paced learning for teams getting started with the system.

Getting Started and Support

### What customer support options does Smart Order Refill offer?

Smart Order Refill provides email/help desk, a knowledge base, and phone support. No reviewer feedback is available to describe support quality, response times, or common issues, so the available support experience cannot be assessed from user comments.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Cancellation Management

Allow customers to cancel their subscription remotely.

Client Portal

Private online space that lets businesses securely share documents and provide information access to clients

Smart Order Refill 35 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Create, manage, and send invoices or bills to customers

Allow customers to cancel their subscription remotely.

Private online space that lets businesses securely share documents and provide information access to clients

Accept and process credit card transactions

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Record customer information, purchase history, and other notes

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Track products that are for sale at a reduced price or part of coupon promotions

Electronically collect payments for goods or services

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Manage and handle various international currencies

Manage and track customer orders for goods, investments, or any other purchases

Present a catalog of inventory that customers can view

Analyze and gain insights into data in real-time

Receive data and information in real time

Active reporting of data and metrics

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Calculation of consumption tax imposed on the sale of goods/services

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Process of managing customer subscription lifecycle for a recurring service or a product

Manage the subscription plans of all active members

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Track and interpret metrics on the usage of company resources

Get Advice

We can help you find the software with the features you need.

## Pricing

Basic

$4,000

Flat Rate,Per Year

## Integrations

[

Salesforce.org Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.